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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Garden
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Hiking
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Sauna
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Breakfast in the room
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Massage services
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Spa/wellness center
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Barber/beauty shop
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Table tennis
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Solarium
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Wheelchair accessible
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Snack bar
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Lockers
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Pool with view
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Adult only
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Spa/wellness center services
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Steam room
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Beauty Services
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Badminton equipment
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Fitness/spa locker rooms
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Yoga classes
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Tennis equipment
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Manicure
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Pedicure
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Fitness classes
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Personal trainer
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Aerobics
Review Highlights
Categories
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Property Description
Luxurious Spa Treatments
Indulge in over 80 world-class treatments at the exclusive Champneys Springs spa. Relax in the swimming pool, spa pools, or enjoy bespoke treatments like chocolate body wraps.
Elegant Accommodations
Experience luxury in the adults-only resort's bedrooms with fluffy bathrobes, Champneys toiletries, and flat-screen TVs with scenic views of the tranquil grounds.
Gourmet Dining Experience
Savor modern British cuisine at the stylish restaurant and enjoy healthy snacks on the garden terrace. Free Wi-Fi is accessible in the elegant lounges, making your dining experience even more delightful.
Surrounded by parkland in scenic Leicestershire countryside, Champneys Springs is the perfect modern country retreat just a short drive from historical Leicester and vibrant Birmingham. Book now for a rejuvenating getaway.
The package quoted is a nightly Bed & Breakfast rate, with an arrival time of 5pm. Please note that guests have free access to the gym, Spa and leisure access is not included in the rate. Please note that the spa is subject to availability upon check in. It is available for an additional charge of GBP 35 per person per session, with morning access until 11:00 and evening access from 17:00 to closing. Guests are invited to stay on site daily between the hours of 10am and 5pm where a £70 per person per day facility charge is applied
DRESS CODE: Sportswear is permitted throughout the day. However, at dinner guests are asked to wear smart casual clothing. No work wear of any kind, including work boots, High Vis jackets or hard hats will be permitted in the resort at any point, including on arrival at Reception. Any person not adhering to the Champneys dress code will be politely asked to change or leave resort. Champneys asks all guests to be dressed appropriately for the health spa. This includes smart casual clothing, a robe and flop flops or fitness wear. Should guests not be dressed appropriately, they may be asked to change or leave.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
The spa is lovely
Breakfast was odd. No normal breakfast dishes.
Room was very dated and you wouldn’t expect that from a champneys. Dust all over the room and carpet hadn’t been cleaned. We also had loud banging from the room upstairs everytime they walked.
The spa area was large and spacious.
Pool was cool and hydrotherapy area was also. No disabled access to the facilities in the spa, was not directed towards changing spaces either as staff didn't seem to know. Single bed was very uncomfortable..little sleep room was satisfactory if a bit tired. I made a complaint and never heard back. Had to travel a fair way to get there...I won't be recommending or returning
Lovely spa facilities.
Room was very basic and dusty. Fan was covered in dust. Bed not very comfortable and breakfast selection was very poor with limited options. Windows were filthy. Noisy room next to lift and stairs hearing doors banging throughout the night.
Great spa - great room
Nothing
Spa facilities
Nothing
Clean and exactly what is says on the box!
Nothing to dislike
Good facilities
Absolutely awful breakfast
There is not much to say in this regard
The property was extremely dirty, it was un hoovered and full of hair. We asked if the room could be cleaned if we left and came back in an hour, we returned and nothing had changed so we decided to leave as it was getting late and could not stay in a dirty room. The facilities also closed an hour earlier than the “important information” stated I was sent out before our stay.
Convenient location
Room was tatty and musty, bathroom door rotting, stains on carpet, no air conditioning. Restaurant menu has no prices, just supplement charges without showing base price, gave up and drove into town at 9pm just to get food.
Our room was divine Our Italian waiter was amazing. He was attentive and helpful.
Nothing
It is tired, dated & very much in need of refurbishment. Compared to many hotels in the area with spa facilities, this looked its age & felt like a public swimming pool with some extra bubbles. The steam rooms are located in the separate men’s & women’s changing rooms so a couple cannot experience that together. The sauna fits 4 people at a squeeze. The twin beds were squeaky & very uncomfortable. My friends bed had a deep dip in the centre. Guest experience manager was helpful
when we provided feedback. We had booked last minute & did not pay much for the single night we stayed (in fact we were given a full refund) but with other options available locally on booking.com I would not return. We witnessed other people at reception having to make complaints about their stay.
Good customer service this time thankyou
The swimming pool and zen atmosphere. All the different places to sit and relax
Beds not hugely comfortable
The location was ok for Ashby de la zouch
Plenty of parking spaces, however quite busy
Given a twin room when I booked and specifically asked for a double. They initially couldn’t find my booking and when they realised it was through booking.com rather than direct I’m guessing I was given a sub standard room. The room was dirty, and dated, and directly outside an open sewerage/waste drain that smelled. The spa/gym facilities have time restrictions for guests staying at the hotel. Staff need customer service training, the majority are very young and don’t look like they want to be there.
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