Mercure Bergamo Centro Palazzo Dolci

Hotels
Mercure
8.4 (7252 reviews)
Viale Papa Giovanni XXIII, 100 , Bergamo , it

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Spacious rooms
Cons:
Cleanliness issues
Strict check-in time
Some missing amenities

Categories

Cleanliness
7.54
Some reviews indicated cleanliness issues, including unvacuumed floors.
Service
9.01
Overall helpful and friendly staff, contributing positively to the experience.
Location
9.05
Centrally located near the train station, making it convenient for guests.
Room Quality
8
Spacious rooms were noted, although some rooms had less appealing views.
Amenities
8.03
Provided basic amenities, although some guests noted a lack of certain items.
Value for Money
7.99
Generally satisfactory considering the price, but some expected more.
Food and Beverage
9.04
Breakfast was reported as plentiful and diverse.
Overall Experience
8.51
Overall a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 23:40

Property Description

Luxurious Accommodation
Experience comfort and convenience in our air-conditioned rooms with free Wi-Fi and modern amenities like an electric kettle, flat-screen TV, and minibar.

Convenient Location
Located just 300 meters from Bergamo Train Station, our 4-star hotel offers excellent transport links to Orio al Serio Airport, Milan, and the lakes. Explore the city easily with good bus connections to the airport, Bergamo Old Town, and Donizetti Theatre.

Delightful Dining Experience
Start your day with a delicious breakfast featuring a wide variety of sweet and savoury options. Unwind in the evening at L'Accademia bar with fine wines and appetizers. Don't forget to take advantage of discounted rates at nearby partner restaurants.

Book now for an unforgettable stay at Mercure Bergamo Palazzo Dolci!

Important information:

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 7252 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.51
E
Egil couple no
8
2026-07-25 via Nuitee
I
Iman couple ba
10
2026-07-25 via Nuitee
S
ST-83 solo_traveller fr
7
Pros:

Hôtel très bien situé, proche du centre ville.
Très bon petit déjeuner.
Parking souterrain public proche de l'hôtel (prix à l'heure et 15€ maximum par jour).

Cons:

Propreté de la chambre à l'arrivée, minimum effectué (cafetière nespresso présente mais sale et non vidée des cafés des clients précédents), pas de capsules fournies, bureau pas nettoyé...

2026-07-25 via Nuitee
E
Elena solo_traveller es
10
Excelente
Pros:

Excelente ubicación, personal muy amable, desayuno fantástico

2026-07-25 via Nuitee
V
Vicente couple es
10
2026-07-25 via Nuitee
A
Alex solo_traveller it
10
2026-07-25 via Nuitee
M
Macko74 solo_traveller pl
9
2026-07-24 via Nuitee
O
Olga couple ru
9
2026-07-24 via Nuitee
G
Ginevra solo_traveller it
9
2026-07-24 via Nuitee
S
Sharon couple gb
10
Excellent hotel superb location immaculately clean wonderful friendly staff
Pros:

Excellent clean and large rooms lovely helpful friendly staff

2026-07-24 via Nuitee
I
Ioana Raluca family_with_children ro
7
Pros:

Bine amplasat, cu conexiuni foarte bune către majoritatea destinațiilor. Pat confortabil.

Cons:

Am avut camera standard, la fața locului am aflat ca asta a presupus lipsa papucilor😆. La baie singurele consumabile disponibile au fost sapunul lichid și hârtia igienică. De asemenea, minibarul nu a fost reaprovizionat după golire. Într-o seară am cerut la recepție o sticlă de apă și mi s-a spus ca va veni cineva să o aducă în camera. Nu s-a întâmplat....Una peste alta, cel mai zgârcit hotel din categoria 4 stele la care am fost cazată.

2026-07-23 via Nuitee
I
Iris solo_traveller at
8
Ruhiges zentrales Hotel mit guter Anbindung an die Stadt
Pros:

Zentrale Lage und große klimatisierte Zimmer mit toller Aussicht (Stadtpanorama)

Cons:

Lange Hotelgänge

2026-07-23 via Nuitee
O
OLEKSANDR solo_traveller ua
9
2026-07-22 via Nuitee
K
Katarina couple rs
9
Pros:

Perfect location. Comfy bed. Very good breakfast.

2026-07-22 via Nuitee
A
ANTONIO DAVID couple es
10
Bonito hotel bien situado
Pros:

Excelente trato en la recepción personal muy atento

Cons:

No se veía la entrada del hotel con las indicaciones del GPS

2026-07-22 via Nuitee
G
György solo_traveller hu
8
Nem választanám újra ezt a helyet
Pros:

Reggeli

Cons:

Nagyon hangos helyen van, parkolásért fizetni kell egy közeli parkolóházban

2026-07-22 via Nuitee
R
Rawan couple se
10
Underbart och centralt i Bergamo med parkering runt hörnet för 15€
Pros:

Stora fräscha rum på 4de våningen

2026-07-21 via Nuitee
G
Gitana couple lt
8
Vieta gera, bet gali būti mandagesnis personalas
Pros:

Labai gera vieta, erdvus kambarys

Cons:

Kaina buvo daug mažesnė nei sumokėjome iš anksto.
Personalas neprofesionalus. Nesisveikina su svečiais, toks jausmas, kad tu joms trukdai jų pokalbius

2026-07-21 via Nuitee
B
Bilyana couple bg
8
2026-07-20 via Nuitee
P
Piotr solo_traveller pl
9
2026-07-20 via Nuitee