Mercure Bergamo Centro Palazzo Dolci

Hotels
•
Mercure
8.4 (7001 reviews)
Viale Papa Giovanni XXIII, 100 , Bergamo , it

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Spacious rooms
Cons:
Cleanliness issues
Strict check-in time
Some missing amenities

Categories

Cleanliness
7.54
Some reviews indicated cleanliness issues, including unvacuumed floors.
Service
9.01
Overall helpful and friendly staff, contributing positively to the experience.
Location
9.05
Centrally located near the train station, making it convenient for guests.
Room Quality
8
Spacious rooms were noted, although some rooms had less appealing views.
Amenities
8.03
Provided basic amenities, although some guests noted a lack of certain items.
Value for Money
7.99
Generally satisfactory considering the price, but some expected more.
Food and Beverage
9.04
Breakfast was reported as plentiful and diverse.
Overall Experience
8.51
Overall a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 23:40

Property Description

Luxurious Accommodation
Experience comfort and convenience in our air-conditioned rooms with free Wi-Fi and modern amenities like an electric kettle, flat-screen TV, and minibar.

Convenient Location
Located just 300 meters from Bergamo Train Station, our 4-star hotel offers excellent transport links to Orio al Serio Airport, Milan, and the lakes. Explore the city easily with good bus connections to the airport, Bergamo Old Town, and Donizetti Theatre.

Delightful Dining Experience
Start your day with a delicious breakfast featuring a wide variety of sweet and savoury options. Unwind in the evening at L'Accademia bar with fine wines and appetizers. Don't forget to take advantage of discounted rates at nearby partner restaurants.

Book now for an unforgettable stay at Mercure Bergamo Palazzo Dolci!

Important information:

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 7001 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.51
I
Isabel cristina • family_with_children • br
10
Amamos! O hotel superou nossa expectativa. Parabéns!😍👏
Pros:

Tudo

Cons:

Nada

2026-05-30 • via Nuitee
N
Nina • couple • no
9
Pros:

Et hyggelig hotell med ekstra stort og fint rom. Flott frokost med alt man kan ønske seg.

Cons:

Sengene knirket litt.

2026-05-30 • via Nuitee
K
Krzysztof • solo_traveller • pl
10
Pros:

Super obsługa , smaczne śniadania

2026-05-30 • via Nuitee
L
laurent • solo_traveller • ch
10
Pros:

Facile d’accès en voiture, central pour visiter la ville à pied, chambre confortable

Cons:

Rien

2026-05-29 • via Nuitee
T
Todor • couple • bg
8
2026-05-29 • via Nuitee
M
MARYNA • extended_group • pt
8
2026-05-28 • via Nuitee
P
Peter Ernst Karl • couple • de
9
Prima Hotel, prima colazione, aber ein enger Frühstücksraum
Pros:

Das Mercure liegt zentral in der Unterstadt, ist ein modernes, sauberes Haus, mit großen Fenstern zum Öffnen und nach hinten raus absolut ruhig.

Cons:

Das Thema Frühstücksraum müsste auf der To-do-Liste des Managements ganz oben stehen. Am prima colazione selbst gibt es nichts auszusetzen. Das Angebot ist frisch und reichhaltig. Aber in den Stoßzeiten reichen die Räumlichkeiten nicht aus. Das Personal ist zwar bemüht, schnell abzuräumen und das größte Chaos zu verhindern, aber trotzdem geht es zu wie in einem Stehimbiss am Bahnhof. Nicht nur, dass die Tische dicht aneinander gerückt sind, auch um das Buffet und am Kaffeeautomaten wird es bedenklich eng.

2026-05-27 • via Nuitee
J
Joseph Ruggier • solo_traveller • mt
9
2026-05-26 • via Nuitee
K
Kimmo • solo_traveller • fi
7
2026-05-26 • via Nuitee
M
Mateusz • couple • pl
10
Perfect place to stop in Bergamo
Pros:

Location and very good breakfast.

Cons:

Water from shower was everywhere in the bathroom floor because of very bad design of shower itself

2026-05-26 • via Nuitee
C
Cacao • couple • pt
9
Pros:

Adorei a localização e o pequeno almoço.

2026-05-26 • via Nuitee
D
Dubois • solo_traveller • ch
9
Pros:

La proximité, personnel professionnelle.
Bon petit déjeuner.
Bon lit et confortable propreté, bonne grandeur de chambre super....un plus ..les savons douche et maintenant Nux

Cons:

Rien ras

2026-05-26 • via Nuitee
H
Hassan • solo_traveller • eg
9
Pros:

Location and breakfast

2026-05-26 • via Nuitee
D
DOMENICA • couple • it
7
Una piacevole vacanza in una citta' molto curata e pulita
Pros:

Colazione buona e varia
Ottima insonorizzazione
Letto molto comodo
Ottima posizione con ristoranti vicinissimi , il centro e' raggiungibile a piedi in 10 minuti
Comodo il parcheggio

Cons:

Da migliorare
il servizio di riordino e assortimento sala colazioni
La pulizia della moquette con trattamenti x acari
Il riordino delle camere con piu' anticipo
Avvisare che serve il numero telepass x ingressi notturno e festivi

2026-05-26 • via Nuitee
M
Maria Dolores • solo_traveller • es
7
2026-05-25 • via Nuitee
Y
Yevhen • couple • ua
8
2026-05-25 • via Nuitee
L
L • solo_traveller • ch
10
2026-05-25 • via Nuitee
K
Kristina • couple • se
7
Kan tänka mig att återkomma
Pros:

Låg centralt och bra pris

2026-05-24 • via Nuitee
G
Gaiane • solo_traveller • dk
7
it’s on for a night or 2
Pros:

The location was great

Cons:

It needs renovation

2026-05-24 • via Nuitee
O
Ovidiu Cristian • couple • ro
7
2026-05-24 • via Nuitee