Mercure Bergamo Centro Palazzo Dolci

Hotels
•
Mercure
8.4 (7088 reviews)
Viale Papa Giovanni XXIII, 100 , Bergamo , it

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast variety
Spacious rooms
Cons:
Cleanliness issues
Strict check-in time
Some missing amenities

Categories

Cleanliness
7.54
Some reviews indicated cleanliness issues, including unvacuumed floors.
Service
9.01
Overall helpful and friendly staff, contributing positively to the experience.
Location
9.05
Centrally located near the train station, making it convenient for guests.
Room Quality
8
Spacious rooms were noted, although some rooms had less appealing views.
Amenities
8.03
Provided basic amenities, although some guests noted a lack of certain items.
Value for Money
7.99
Generally satisfactory considering the price, but some expected more.
Food and Beverage
9.04
Breakfast was reported as plentiful and diverse.
Overall Experience
8.51
Overall a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 23:40

Property Description

Luxurious Accommodation
Experience comfort and convenience in our air-conditioned rooms with free Wi-Fi and modern amenities like an electric kettle, flat-screen TV, and minibar.

Convenient Location
Located just 300 meters from Bergamo Train Station, our 4-star hotel offers excellent transport links to Orio al Serio Airport, Milan, and the lakes. Explore the city easily with good bus connections to the airport, Bergamo Old Town, and Donizetti Theatre.

Delightful Dining Experience
Start your day with a delicious breakfast featuring a wide variety of sweet and savoury options. Unwind in the evening at L'Accademia bar with fine wines and appetizers. Don't forget to take advantage of discounted rates at nearby partner restaurants.

Book now for an unforgettable stay at Mercure Bergamo Palazzo Dolci!

Important information:

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BGY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 7088 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 8.51
S
simone • solo_traveller • ie
8
Pros:

Handy location to train station
Clean
Modern
Staff on reception helpful
Food good value good quality room service

Cons:

Girl operating the bar was really rude in manner and i dont want to be a work vibes

2026-06-13 • via Nuitee
Z
Zofia • solo_traveller • pl
10
I love Bergamo
Pros:

Super lokalizacja.

Cons:

To nie pierwszy nasz pobyt w tym hotelu.Myślę,że nie ostatni .Świetna obsługa.Z hotelu wyjątkowo blisko do wszelkiej komunikacji Cisza,czystość,położenie idealne.

2026-06-13 • via Nuitee
A
Ana Cristina • extended_group • be
9
2026-06-13 • via Nuitee
R
Robert • solo_traveller • ch
1
Pros:

Das Personal war äusserst freundlich.

Cons:

Das Zimmer hat stark nach Zigaretten- bzw. Zigarrengeruch gestunken. Die Fenster konnten nicht richtig geöffnet werden was den Geruch wohl kaum verhindert hätte.

2026-06-12 • via Nuitee
S
Svetlana • couple • ba
6
2026-06-12 • via Nuitee
C
Carol • solo_traveller • gb
8
Pros:

Good sized room, good breakfast, comfortable bed, free water and soft drinks in fridge, espresso coffee maker and kettle in room

Cons:

Booked a privilege room as it mentioned they had a small balcony and views of the old city, but there was a small roof in front of our window and no balcony, so we had to stand on a chair if we wanted to see the view.

2026-06-12 • via Nuitee
C
CS Financial Consulting BV • solo_traveller • be
9
2026-06-12 • via Nuitee
P
PHILIPPE • couple • fr
6
2026-06-12 • via Nuitee
P
pascal • family_with_children • fr
8
2026-06-12 • via Nuitee
S
Sara Veronica • couple • pl
7
Dobry na jedną noc
Pros:

Świetna lokalizacja, w porządku śniadania, standard pokoi ok.

Cons:

Niestety, ale części wspólne dramat, totalnie nie jest to klimat aktualnych czasów.
Przestrzeń śniadaniowa malutka, nie było ani jednego czystego stolika jak się pojawiliśmy.
Prosto z naszego okna były okna na inną restauracje = zero prywatności.
Pokój bardzo mroczny - czarne dodatki oraz brak światła

2026-06-11 • via Nuitee
O
Ou • couple • de
9
Pros:

位置超好，很舒服干净，早餐非常丰盛！

Cons:

电梯坏了，需要提着行李走楼梯。可能是偶然事件吧。

2026-06-11 • via Nuitee
M
Małgorzata • solo_traveller • pl
10
Pros:

Lokalizacja, miły i kompetentny personel, ladny, czysty pokój, bardzo dobre wifi.

2026-06-11 • via Nuitee
T
Tetyana • extended_group • ua
8
Хороший готель на один день
Pros:

Чудове розташування недалеко від центральної вулиці. Привітний персонал

Cons:

В номері неприємно пахло з ванної кімнати.

2026-06-11 • via Nuitee
A
Aleksandra • couple • pl
10
2026-06-11 • via Nuitee
E
Elisabeth • solo_traveller • ch
5
2026-06-11 • via Nuitee
I
Ionut • solo_traveller • ro
10
2026-06-11 • via Nuitee
K
Kathleen • couple • ie
10
We were so near airport and breakfast was really lovely. Would definitely stay again
Pros:

Location
Cleanliness

Cons:

Nothing

2026-06-10 • via Nuitee
A
Ambroziak • solo_traveller • pl
10
2026-06-10 • via Nuitee
Y
Yigal • couple • il
8
2026-06-10 • via Nuitee
V
Violeta • couple • bg
9
2026-06-10 • via Nuitee