Mantra PortSea

Hotels
•
Mantra
7.5 (1102 reviews)
76 Davidson Street , Port Douglas , AU

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Pool(s) and pool bar
Friendly, helpful staff
Great location (close to beach/town)
Free car park
Large rooms with cooking facilities (some rooms)
Lap pool / large pool space
Bus service
Breakfast available
Proactive staff response to requests
Cons:
Cleanliness issues (dirty couches, filthy bathrooms, rooms not cleaned well)
Breakfast problems (broken toasters, burnt sandwich maker, poor value for some)
Rooms small/dark/smelly (some rooms)
No daily room servicing / no laundry
No lift / had to carry bags up stairs
Uncomfortable / hard beds
Price concerns for some guests

Categories

Cleanliness
5.5
Multiple guests reported rooms and common areas being dirty (filthy bathroom, crumbs under couches), rooms not cleaned well and an initial room described as smelly — cleanliness is a clear weakness.
Service
8.5
Staff repeatedly described as friendly, helpful and proactive (specific praise for reception staff 'Henny'); staff accommodated room changes and responded to requests promptly.
Location
9
Consistently praised as very close to the beach/town and convenient for activities; location is one of the strongest aspects.
Room Quality
6.5
Mixed: several guests found rooms small, dark or smelly and noted uncomfortable/hard beds and lack of balconies for some rooms; a few reported larger rooms with cooking facilities.
Amenities
8
Pools (including lap pool), pool bar and free car park are frequently praised and considered strong points; some negatives (no lift, no laundry) temper the score.
Value for Money
8.5
Mixed signals but overall several guests called it affordable for what is provided (pool, location, parking); a minority felt the price didn’t match cleanliness/issues.
Food and Beverage
6.5
Inconsistent breakfast experiences: some guests said breakfast was fine while others reported broken toasters, poor equipment (burnt sandwich maker) and disappointing paid options; pool food considered handy.
Overall Experience
7.5
Overall sentiment is generally positive — enjoyable, relaxing and convenient stays with helpful staff — but marred for some by cleanliness and room-size/comfort issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Luxurious Accommodations
Mantra PortSea in Port Douglas offers modern, air-conditioned rooms just steps away from the beach. The rooms feature elegant white linens, LCD TVs, and kitchenette facilities. Some rooms even boast a spa bath and private balcony for ultimate relaxation.

Resort-Style Amenities
Guests can enjoy a variety of amenities at Mantra PortSea, including a hot tub, lagoon-style plunge pool with a swim-up bar, waterslides, tennis court, BBQ area, fitness room, and guest laundry. The resort provides the perfect blend of relaxation and recreation for all guests.

Convenient Location
Ideally located near Port Douglas’ village centre, guests can easily explore the shops and restaurants within a short walk. For nature enthusiasts, the famous Daintree Rainforest is just a one-hour drive away, making Mantra PortSea the perfect base for your tropical getaway.

Book now to experience the ultimate luxury and convenience at Mantra PortSea.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that accommodations is only serviced once a week for stay more than 7 nights.

Please note that this property requires a refundable AUD 200 credit card pre-authorization or cash deposit upon check in to cover any additioanl expense charges.

When booking for 3 or more rooms, different policies and procedures apply. For more information, please contact the property using the contact details found on the booking confirmation.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Location

Guest Reviews

7.5
Based on 1102 reviews
Cleanliness: 5.5
Service: 8.5
Location: 9
Room Quality: 6.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 6.5
Overall Experience: 7.5
H
Hayley • solo_traveller • au
10
2026-11-07 • via Nuitee
T
Tobias • couple • au
9
2026-11-06 • via Nuitee
C
Christine • couple • au
8
Pool area was amazing.
Pros:

Breakfast was fine! Could add some eggs. Linen was clean and beds comfy.

Cons:

Rooms could have been cleaner, light switches where dirty and missing power point covers .

2026-11-03 • via Nuitee
J
Jodie • couple • au
6
2026-11-01 • via Nuitee
S
Sarah • family_with_children • au
9
Fun and friendly place to stay with the family
Pros:

The pool and pool bar were fabulous, staff friendly and helpful and when we asked to change rooms they were accomodating.

Cons:

The breakfast, paid $15 for a bowl of cornflakes as their toasters were broken and the toasted sandwich maker had burnt food all over it and could barely be used.
Our first room was dark and small And smelly and for the price we paid we asked to have another room (which they happily obliged).

2026-10-27 • via Nuitee
K
Kerry • couple • au
8
Overall it was a great place to stay and so close to the beach.
Pros:

Pool and bar.Comfy room and bed.

Cons:

Room wasn't serviced daily for our 7 night stay.Had to ask for towels and toilet paper.

2026-10-19 • via Nuitee
K
Kaitlyn • family_with_children • au
9
2026-10-18 • via Nuitee
H
Hayley • family_with_children • au
7
It was okay
Pros:

Good pool and bar

Cons:

No laundry and rooms a bit small, not cleaned well

2026-10-17 • via Nuitee
L
Lee • couple • au
10
2026-10-17 • via Nuitee
L
Luca • couple • it
7
2026-10-17 • via Nuitee
G
Gail • couple • au
8
Good.
Pros:

Breakfast was fine.

Cons:

I wish we had booked a room with a balcony because the room was a bit small. We were surprised we had to carry our bags up the stairs to the 4th floor.

2026-10-14 • via Nuitee
P
Perkins • solo_traveller • au
1
Pros:

Found the place perfect location the place was so dirty couches when pulled up crumbs bathroom was filthy all round I will never stay there again for the money I have stayed in many hotels and found this the worst ...Henny the receptions was beautiful and I thank her so much for her help thanks Henny but won't be coming back to stay zara

2026-10-14 • via Nuitee
P
Perkins • solo_traveller • au
1
2026-10-14 • via Nuitee
L
Lily • couple • au
10
2026-10-12 • via Nuitee
G
Graham • solo_traveller • au
7
Pros:

Location and pool

Cons:

The bed was very uncomfortable

2026-10-12 • via Nuitee
S
Sharnee • solo_traveller • au
8
2026-10-12 • via Nuitee
L
Leanne • couple • au
7
Comfortable & spread out
Pros:

Where our room was situated & the breakfast

Cons:

No lift

2026-10-10 • via Nuitee
K
Kate • family_with_children • au
10
2026-10-09 • via Nuitee
A
Adam • family_with_children • au
8
Excellent
Pros:

Pools, space In The room

2026-10-08 • via Nuitee
J
Jacki • family_with_children • au
9
2026-10-08 • via Nuitee