SpringHill Suites Memphis Downtown

Hotels
•
SpringHill Suites
8.1 (958 reviews)
85 West Court Avenue , Memphis , US
+1 901-522-2100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Comfortable beds
Cons:
Bug infestation
Poor room maintenance
Parking issues

Categories

Cleanliness
7.9
Cleanliness was noted positively but marred by mentions of bugs and unclean aspects.
Service
8.9
Staff was described as friendly and helpful in many reviews.
Location
8.9
Location praised for proximity to attractions.
Room Quality
7.4
Mixed reviews with issues in cleanliness and maintenance noted.
Amenities
7.9
Felt lacking due to issues with breakfast quality and room necessities.
Value for Money
7.4
Perceived as overpriced with complaints about low-quality offerings.
Food and Beverage
7.9
Breakfast good but cheap quality utensils and limited options noted.
Overall Experience
8.5
Overall stay was better than expected but had some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:07

Property Description

Luxurious Amenities
Experience the convenience of a refrigerator, microwave, and coffee facilities in every studio at SpringHill Suites Memphis Downtown. Enjoy premium movie channels on a flat-screen TV and stay connected with free WiFi.

Leisure and Business Facilities
Unwind by the outdoor pool or break a sweat in the gym. Need to catch up on work? Visit the on-site business center. Laundry facilities are also available for your convenience.

Prime Location
Explore Beale Street and hop on the trolley line just steps away at Court Square. With AutoZone Park and Memphis International Airport nearby, SpringHill Suites Memphis Downtown is your gateway to the best of Memphis.

Important information:

Please note guests under the age of 21 can only check in with a parent or official guardian. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Location

Guest Reviews

8.1
Based on 958 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 7.9
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.5
K
Karina • extended_group • ca
7
N/A
Pros:

It’s location

Cons:

N/A

2026-10-29 • via Nuitee
F
Franklin • family_with_children • us
10
Bien
Pros:

Todo fue excelente, desayuno, ubicación, comprised el
Personal todo

Cons:

Las Satanás de una de las camas estaba sucia

2026-10-28 • via Nuitee
L
Lauren • couple • au
7
Pros:

The location

2026-10-27 • via Nuitee
D
david • solo_traveller • us
10
Pros:

Location price and comfort

Cons:

Nada

2026-10-27 • via Nuitee
T
Tiffany • extended_group • us
9
2026-10-26 • via Nuitee
M
Michael • couple • us
10
Excellent
Pros:

The room was excellent. The staff was very professional. The room was clean and spacious. We could control the room temperature to our satisfaction. The location was not as close as we would have liked to Beale St., etc but everything was still within a 10-15 minute walking distance. Checking in and out was very easy. Booking the room in advance through Booking.com meant one less thing to worry about.

Cons:

The complimentary breakfast was mediocre at best. Nothing was made to order, which made it easier to decide to go to a restaurant for breakfast.

2026-10-22 • via Nuitee
J
John • couple • us
8
Pros:

Wasn't the hotels fault that the streets are so torn up due to street repairs so wasn't pleasant driving around. Wished hotel staff had told us we could catch a trolley by going out the back side of hotel when we question how to get to Beal st

Cons:

See above

2026-10-22 • via Nuitee
T
Teashia • solo_traveller • us
10
Springhill Suites - Downtown Memphis
Pros:

I love the esthetics and the location of the hotel.

Cons:

I don't like that valet parking is the only ideal option due to the free parking requiring you to park farther away from the property.

2026-10-22 • via Nuitee
J
Janice • solo_traveller • us
5
Ok
Pros:

The location and room set up

Cons:

Windows were old and rusted,tissue too far from toilet .toilet entirely too low.

2026-10-17 • via Nuitee
R
Russell • family_with_children • us
8
2026-10-13 • via Nuitee
S
Sharif • extended_group • gb
7
Nice hotel, great staff but declining location.
Pros:

The staff!
Helpful and trying their best in a city that has declined so much in the 20 years since I last visited. I was expecting trams or trolleys running past the hotel regularly and lots of local shops and cafes as before, but the area is almost deserted now.

Cons:

The property was nice, but the location was not so good. The staff made our stay enjoyable, our allocated room did not suit, and we were quickly moved to a more suitable one.

2026-10-13 • via Nuitee
E
Ed • solo_traveller • us
9
Pros:

Location

Cons:

Not know it is valet parking only

2026-10-12 • via Nuitee
A
Andrea • extended_group • us
10
Pros:

It was a good location with a clean friendly staff.

Cons:

I didn’t like the forced valet parking.

2026-10-12 • via Nuitee
L
Lachelle • family_with_children • us
8
Pros:

The staff

Cons:

Not enough lighting in the vanity area

2026-10-12 • via Nuitee
S
Stephen • solo_traveller • us
8
Pros:

Location and staff were great. Location was near everything in downtown. Staff were friendly and helpful

Cons:

Rooms felt stuffy. First room we were in had no circulation. They moved us to a different room with a better view overall. Room had better circulation but still felt quite stuffy. Would still come back

2026-10-11 • via Nuitee
L
Lene • extended_group • dk
8
2026-10-09 • via Nuitee
C
cindy • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything

2026-10-09 • via Nuitee
G
gracielasrs • family_with_children • us
8
Amazing Staff, great location, good value.
Pros:

Staff was very nice and courteous, willing to help, always with a smile. Ms. Jency was especially nice and welcoming. Breakfast room was good, clean, food was decent. we missed bacon and oatmeal. It would be nice to have. Maybe more fruit variety. Rooms are comfortable, bathroom could use an upgrade, but was spacious and clean. Our room was big and we had enough space to move around with a wheelchair.

Cons:

I never like to pay for parking and valet tipping every time you need your car. But I guess it is the norm for cities. The room was a bit stuffy, the first day due to the carpet.

2026-10-08 • via Nuitee
W
William • couple • us
9
Would stay there again. Front desk staff wasn’t that friendly except for Reggie . Very friendly and helpful. that fri
Pros:

Close to a lot of stuff

Cons:

Ice machine only working on one floor of the 7. Breakfast was same every morning. Biscuits and Gravy only one day out 5.

2026-10-08 • via Nuitee
J
Johanna • couple • us
8
If book again but heard moxy next door is better. But they don’t have a pool.
Pros:

Breakfast was amazing and the pool needs to be cleaned hot tub was hot but jets didn’t work

Cons:

One valet was rude( young kid) but everyone else was amazing.

2026-10-07 • via Nuitee