SpringHill Suites Memphis Downtown

Hotels
SpringHill Suites
8.1 (904 reviews)
85 West Court Avenue , Memphis , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Comfortable beds
Cons:
Bug infestation
Poor room maintenance
Parking issues

Categories

Cleanliness
7.9
Cleanliness was noted positively but marred by mentions of bugs and unclean aspects.
Service
8.9
Staff was described as friendly and helpful in many reviews.
Location
8.9
Location praised for proximity to attractions.
Room Quality
7.4
Mixed reviews with issues in cleanliness and maintenance noted.
Amenities
7.9
Felt lacking due to issues with breakfast quality and room necessities.
Value for Money
7.4
Perceived as overpriced with complaints about low-quality offerings.
Food and Beverage
7.9
Breakfast good but cheap quality utensils and limited options noted.
Overall Experience
8.5
Overall stay was better than expected but had some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:07

Property Description

Luxurious Amenities
Experience the convenience of a refrigerator, microwave, and coffee facilities in every studio at SpringHill Suites Memphis Downtown. Enjoy premium movie channels on a flat-screen TV and stay connected with free WiFi.

Leisure and Business Facilities
Unwind by the outdoor pool or break a sweat in the gym. Need to catch up on work? Visit the on-site business center. Laundry facilities are also available for your convenience.

Prime Location
Explore Beale Street and hop on the trolley line just steps away at Court Square. With AutoZone Park and Memphis International Airport nearby, SpringHill Suites Memphis Downtown is your gateway to the best of Memphis.

Important information:

Please note guests under the age of 21 can only check in with a parent or official guardian. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 35.12 per day.

Location

Guest Reviews

8.1
Based on 904 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 7.9
Value for Money: 7.4
Food and Beverage: 7.9
Overall Experience: 8.5
P
Patrick solo_traveller us
10
2026-06-13 via Nuitee
F
Felix family_with_children us
8
2026-06-08 via Nuitee
A
andrew couple gb
10
perfect place to stay
Pros:

The room was clean tidy and just the right size for our stay. The location was perfect short stroll to most entertainment areas and even when the streets were bustling with people and music the rooms were more than adequately sound proofed

2026-06-08 via Nuitee
A
Allison solo_traveller us
7
2026-06-08 via Nuitee
A
Archila family_with_children us
6
2026-06-06 via Nuitee
K
Kevin couple us
10
Clean hotel friendly staff
Pros:

Clean hotel

Cons:

All good

2026-06-06 via Nuitee
K
Kevin extended_group us
10
Location good and clean hotel
Pros:

Clean hotel and great location

Cons:

All good

2026-06-06 via Nuitee
B
Barbara couple au
10
Pros:

Large spacious rooms
Great location

Cons:

Nothing

2026-06-05 via Nuitee
C
Christin solo_traveller us
7
Pros:

Location. Walking distance to alot of things

Cons:

There was no hot water when trying to take a shower.

2026-06-04 via Nuitee
T
Tracy couple gb
9
loved it, fab size room, great location and met up with my son who is living over there :-)
Pros:

room and location

Cons:

swimming pool/hot tub was a bit leafy though very relaxing to sit by

2026-06-03 via Nuitee
T
Tobias couple us
9
2026-05-31 via Nuitee
B
Binion solo_traveller us
10
Pros:

Everything was perfect, breakfast 10/10

Cons:

Everything was fine

2026-05-31 via Nuitee
L
Lisa couple us
8
Pros:

Breakfast was great I love the variety. They're probably should be one more waffle maker as there was a huge line for that.

Cons:

I wish there was on site parking versus paying valet

2026-05-27 via Nuitee
P
P. couple nl
8
Een goed hotel waar nog wat verbeteringen kunnen worden gedaan.
Pros:

Locatie

Cons:

Het hotel heeft 2 vleugels waarbij je in de eerste vleugel eerst een lift naar de derde verdieping moet nemen dan via een verbindingsbrug naar een andere lift moet gaan om dan daar uiteindelijk naar de vierde verdieping te kunnen gaan. Zeer omslachtig en niet klantvriendelijk.

2026-05-27 via Nuitee
H
Halla couple is
5
Very good staff, old hotel, need renovations.
Pros:

The staff was really friendly and very accommodating.

Cons:

There was black mold on the ceiling in the bathroom, they were just gonna clean it but we said that was not acceptable so they moved us to another room. I’m afraid that this is a common problem seeing how they were gonna “fix” it.

2026-05-24 via Nuitee
P
patrick couple us
7
Great stay staff super nice and breakfast was good
Pros:

Great location

Cons:

Beds uncomfortable older model hotel but was clean

2026-05-23 via Nuitee
Y
Yola solo_traveller us
9
Pros:

Could walk to Beale St. Bed was very comfortable.

2026-05-22 via Nuitee
N
Nedra couple us
8
Good value for comfortable accommodation in a great location.
Pros:

Central location, walking distance to most attractions. Room was large and bed was very comfortable. Complimentary laundry was great.

Cons:

Room servicing was unreliable. Did not restock coffee and toiletries or remove rubbish but did provide new towels each day.

2026-05-22 via Nuitee
A
Anthony couple gb
10
Well recommended
Pros:

A good location. Fully air conditioned, spacious room. Friendly staff.

2026-05-20 via Nuitee
S
shamica solo_traveller us
1
2026-05-20 via Nuitee