Marriott Philadelphia West

Hotels
•
Marriott Hotels & Resorts
8.4 (306 reviews)
111 Crawford Avenue , West Conshohocken , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good food
Helpful service
Cons:
No continental breakfast
Paid Wi-Fi
Broken laundry facilities

Categories

Cleanliness
7.93
Rooms were clean but there was a mention of a broken laundry facility.
Service
8.9
Staff were consistently mentioned as friendly, helpful, and accommodating.
Location
8.94
Excellent location mentioned with proximity to nice restaurants.
Room Quality
8.39
Rooms were upgraded and clean, contributing to a good experience.
Amenities
7.92
Amenities included laundry facilities; however, issues were noted.
Value for Money
8.38
Well-rated overall, but a lack of continental breakfast and paid Wi-Fi noted.
Food and Beverage
8.43
Restaurant service and quality of food received positive remarks.
Overall Experience
8.3
Overall excellent with many positive reviews about staff and atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 04:44

Property Description

Luxurious Accommodations
Experience comfort and convenience at Marriott Philadelphia West with elegantly designed rooms equipped with modern amenities including a TV, work desk, and tea/coffee maker. Relax in the en suite bathrooms with bath/shower options and complimentary toiletries.

Exceptional Facilities
Enjoy top-notch services such as a 24-hour front desk, fitness center, and a bar at Marriott Philadelphia West. Take advantage of meeting facilities, luggage storage, and free WiFi access during your stay.

Delicious Dining Options
Savor delicious meals at the on-site American restaurant, Legends Sports Bar & Grill, offering a variety of breakfast, lunch, and dinner options. Indulge in gourmet salads and hearty home-style meals for a satisfying dining experience.

Book now to elevate your stay at Marriott Philadelphia West and create unforgettable memories.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 10 per day.

Location

Guest Reviews

8.4
Based on 306 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 8.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.3
N
Nitsan • solo_traveller • us
8
Good place to stay
2026-05-29 • via Nuitee
L
Lorraine • family_with_children • ie
9
Pros:

Room very clean and comfortable
Staff very nice

2026-05-01 • via Nuitee
D
Danielle • family_with_children • us
3
Not staying here again
Cons:

Smell in hallway
No bedding for pull out
Toilet Broken (running)
Broken shelf in bathroom
Horrible view
Could hear noise from street (very loud)
Woke up from a screaming sound on my floor (unruly guest in another room)
Desk personnel indifferent

2026-04-13 • via Nuitee
L
Lisa • family_with_children • us
7
Pros:

Location is convenient; staff friendly;

Cons:

Hair in towels; very dusty; cost of breakfast for 3rd party booking is too much for the quality.

2026-04-11 • via Nuitee
C
Coretta • extended_group • us
6
They charged me card 5 times after paying
Pros:

The jacuzzi was amazing. It was just what I needed after my cancer diagnosis.

Cons:

They have tried to charge my card for the room 3-4 times. I even after I paid in full prior to check in. Even after calling and speaking to Sharif who said he would get it straight for me it was tried 2 more times. My card kept being flagged for fraud. It was a major hassle

2026-04-09 • via Nuitee
L
Lorraine • family_with_children • ie
9
2026-04-03 • via Nuitee
C
christinawE5546AQ • Friends getaway
10
The best staff ever.
Pros:

Great experience for my best friends wedding after party. Special shot out to Buran, Chris, and Wesley. For being so great to me and my group and letting us know about all of our amenities.

Thank you to Whitney who allowed us to eat breakfast in our room the next morning because we had so much fun. All 4 of these guys deserve to be recognized and need a raise. Customer service was over the TOP

2026-03-30 • via Tripadvisor
R
Ruydefran • couple • br
10
Para uma noite aconchegante e confortável Marriott Philadelphia West ❤️
Pros:

Quartos limpos e aconchegante espaço maravilhoso

2026-03-27 • via Nuitee
B
Brian • family_with_children • us
5
Way overpriced for what it is.
Pros:

The public spaces of the hotel seemed fine.

Cons:

The rooms (we had two) were not very good. One smelled of cigarette smoke and the other (supposedly an upgraded room) had less than one foot of space next to one side of the bed with no nightstand on that side. There were several long hairs on the bed. The HVAC vent blew air directly onto the bed, which caused us to turn the system off entirely before we went to sleep.

2026-03-25 • via Nuitee
L
Leiliane alves • couple • us
10
2026-03-23 • via Nuitee
B
brucedX5340UW • Solo travel
10
Great experience.
Pros:

I have a new favorite hotel in Conshohocken. Alisca Tyrah was a welcoming presence at the front desk.

2026-03-19 • via Tripadvisor
H
Hammond • family_with_children • us
9
2026-03-17 • via Nuitee
T
Tgtguy • Business • Minneapolis, Minnesota
10
Amazing team at the Marriott Philadelphia West!
Pros:

I had an absolutely amazing stay at this property! I was there for a few days for a business meeting —I asked the front desk, specifically Marlanea, and she went above and beyond to help me with a few things completely unrelated to her job—with the kindest attitude and smile! It saved me a few hours and was so appreciated. She and David from engineering are wonderful. I also had dinner in Legends and was really pleased with the food and Nicole was so much fun! My first night here, the evening person ( I believe his name was Jermaine?— offered me complimentary snack from the food area which was so kind and unexpected. Can’t say enough good things about my stay!

2026-03-10 • via Tripadvisor
L
lyvirnw • Business
8
Friendly and engaging experience
Pros:

Jermaine, was amazing and business friendly and supportive to ensure a smooth check-in process.

2026-02-12 • via Tripadvisor
G
G7491CCsandrah • Business
10
Nice stay
Pros:

Great experience here, lovely staff.
Could use some sprucing up in areas though.
Lael Tyrah was great!!!!!!!!!!!!!!!!

2026-01-31 • via Tripadvisor
C
Cruiser775515 • Family
10
Thank you to Marriott Phila West!!
Pros:

My husband and I stayed for 3 days during the snowstorm. Our experience was 100 % perfect!! Everyone at the hotel was so amazingly helpful and hospitable!! The room was beautiful. The gym and pool areas were so beautiful and clean and we loved it! The breakfast was delicious!! Every day was something new and creative.

And most importantly, we CANNOT say enough about Nicole and Wesley!! They treated us like royalty and offered to get us anything we needed! The Concierge Lounge was spectacular!! Nicole and Wesley should be congratulated on providing a top-of-the-top experience for all of their guests.

And please also recognize Marty and Jermaine at the front desk who always greeted us with a smile and a warm welcome!!

Thank you, Marriott Team!!

The Sturms Room 1718 January 24-27

2026-01-27 • via Tripadvisor
G
Gordon • solo_traveller • us
10
Pros:

Staff exceptional

Cons:

Staff

2026-01-20 • via Nuitee
L
Lindsay • couple • us
10
2026-01-19 • via Nuitee
R
Rohit • solo_traveller • us
2
Pros:

Nothing

Cons:

Bed is not comfortable.

2026-01-19 • via Nuitee
5
550demetriceb • Couples
10
Amazing Experience
Pros:

Tyrah, Alisca, and Floyd were truly amazing! They were able to recommend food suggestions, as well as places to visit while we were on our date night.

Tyrah has a great personality as well, we felt very welcome and will visit again!! You have some amazing people. They are true to the Marriott Brand. They get really 10 stars!!

Thank you again for making our stay phenomenal!

2026-01-17 • via Tripadvisor