Johannesburg Marriott Hotel Melrose Arch

Hotels
•
Marriott Hotels & Resorts
42 The High Street, Melrose Arch , Johannesburg , ZA

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Service inconsistencies at check-in

Categories

Cleanliness
7.5
The place was dirty with a bad smell, which impacted the overall stay.
Service
9.5
Overall service was described as friendly and accommodating.
Location
10
Location was highly praised for its convenience and proximity to attractions.
Room Quality
9
Rooms were noted for being comfortable and well-sized.
Amenities
8.5
Amenities were generally mentioned positively, though some inconsistency in availability noted.
Value for Money
9
Pricing was justified by the quality of service and location.
Food and Beverage
9.5
Breakfast and food quality received positive feedback from multiple reviews.
Overall Experience
9
General consensus reflects a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:50

Property Description

Luxurious Accommodation
Johannesburg Marriott Hotel Melrose Arch offers 5-star accommodation with stunning city views. Each room is elegantly furnished with modern amenities including a coffee machine, flat-screen TV, and a private bathroom. Some rooms even feature a fully equipped kitchen for added convenience.

Top-Notch Facilities
Guests can indulge in the hotel's fitness center, garden, and sun terrace. The 24-hour front desk, airport transfers, and free bikes ensure a seamless stay. Enjoy delicious meals at the on-site restaurant or unwind with a drink at the bar.

Convenient Location
Situated just 5.6 km from Gautrain Sandton Station, this hotel provides easy access to Sandton City Mall and Parkview Golf Club. With free WiFi throughout the property and O.R. Tambo International Airport nearby, Johannesburg Marriott Hotel Melrose Arch is the ideal choice for your stay.

Ready to experience luxury and convenience? Book your stay now at Johannesburg Marriott Hotel Melrose Arch!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 7.5
Service: 9.5
Location: 10
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 9
A
Anoop • solo_traveller • ae
10
2026-10-30 • via Nuitee
S
Shirish • couple • za
8
2026-10-29 • via Nuitee
M
MARTIN • solo_traveller • ke
9
2026-10-27 • via Nuitee
A
Adrian • couple • ch
10
Nice hotel, well located, great breakfast
Pros:

The hotel is well located in a very safe and nice area, with shops and restaurants within walking distance.
In the courtyard there is a really nice and large swimming pool.
The staff were very friendly and hospitable.
The breakfast buffet was very large with a lot of varieties to choose from and the food was really good.

They accommodated our request for a late check-out, which we really appreciated.
Overall, we had a great stay and would definitely recommend this hotel.

Cons:

The breakfast area was too busy and noisy.

2026-10-24 • via Nuitee
N
Nuklodhi • family_with_children • tz
10
Pros:

The perfect service to the customer and the breakfast was excellent

Cons:

Nothing

2026-10-23 • via Nuitee
V
Vini • family_with_children • br
9
Pros:

Café da manhã incrível

2026-10-22 • via Nuitee
M
Mariah • family_with_children • br
10
2026-10-17 • via Nuitee
M
Michel • solo_traveller • de
10
Pros:

Personal und Service super gut

2026-10-16 • via Nuitee
K
kenneth • couple • za
10
2026-10-15 • via Nuitee
A
AlSaedi • couple • ae
10
2026-10-15 • via Nuitee
W
Wiets • family_with_children • za
9
2026-10-15 • via Nuitee
J
Juan Pablo • family_with_children • ar
10
2026-10-13 • via Nuitee
H
hasan ilker • extended_group • tr
10
Absolutely worth
Pros:

So clean- very fancy and nice.

Cons:

Nothing

2026-10-10 • via Nuitee
J
Jodi • family_with_children • za
5
Cons:

No bath in the room

2026-09-19 • via Nuitee
R
Reginald • solo_traveller • za
9
Pros:

Central location and friendly staff

Cons:

Hotel is busyand Lots of noise in foyer

2026-09-14 • via Nuitee
S
Stylianos • family_with_children • gr
4
Cons:

For the first two days, and particularly at night, the heating system failed to function and blew cold air constantly. We were left freezing until technicians finally fixed it on their third visit. The only temporary remedy provided was a small bathroom heater, which was completely inadequate for a suite.

Additionally, despite booking a suite, basic amenities and services were missing:
* Upon our arrival, there was no welcome amenity in the suite living room (such as fruits, sweets, or a welcome drink/champagne), which is standard practice for this room category.
* Bathrooms lacked essential items, including toothbrushes, soap, and facial cleansing sets.
* Coffee capsules were not replenished automatically, forcing us to contact reception twice just to request them.

2026-09-07 • via Nuitee
G
Gabriela • extended_group • pe
8
Pros:

ubicacion y atencion del personal

2026-09-06 • via Nuitee
A
Avik • extended_group • us
4
Bad service
Pros:

Good buffet

Cons:

Service was terrible - we had a room for four and two bathrooms with almost no toiletry - despite two notifications, one in person one over phone reminder to front desk we never got any - similar issues over dinner getting warm milk did coffee took forever

2026-09-05 • via Nuitee
J
Jimmy • couple • ug
10
Short and Fulfilling
Pros:

Location and Room sizes and cleanliness

2026-09-05 • via Nuitee
R
Rabia • solo_traveller • ae
8
2026-08-28 • via Nuitee