UNA Hotels Hotel & Residence Contessa Jolanda Milano

Hotels
•
Gruppo UNA
7.4 (3004 reviews)
Via Murat 21 , Milan , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Spacious rooms
Cons:
Cleanliness issues
Outdated facilities
High prices

Categories

Cleanliness
6.56
Several reviews indicated issues with cleanliness, including a dirty bathroom.
Service
8.53
The reception staff were consistently described as helpful and friendly.
Location
8.07
Convenient location near metro lines, although some areas around the hotel were not appealing.
Room Quality
6.52
Rooms were described as outdated with issues such as broken fittings and needing refreshing.
Amenities
7.55
Some amenities were appreciated, but the overall facility condition could be better.
Value for Money
6.51
Reviews indicated a perception of high prices considering room conditions and facilities.
Food and Beverage
8.06
Guests enjoyed the breakfasts and found them to be generous and good quality.
Overall Experience
7.43
A mixed bag of sentiments; some positive experiences balanced by considerable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:51

Property Description

Panoramic Views over Milan from Aquarius Breakfast Room
Located on the 8th floor, the Aquarius breakfast room offers stunning panoramic views over the city of Milan. Guests can start their day with a delicious breakfast while enjoying the picturesque scenery.

Convenient Location for Business and Leisure Guests
Situated in the northern part of Milan, close to the city centre, UNAWAY Hotel & Residence Contessa Jolanda Milano is the perfect choice for both business and leisure travelers. With easy access to public transport, guests can explore the city effortlessly.

Transportation Services and Proximity to Exhibition Centres
For added convenience, the hotel offers transportation services to/from Linate and Malpensa Airports upon request. Additionally, the hotel's proximity to Rho Fiera Milano and Expo exhibition centres makes it an ideal accommodation choice for guests attending events in the area.

Book your stay at UNAWAY Hotel & Residence Contessa Jolanda Milano now to experience comfort and convenience in the heart of Milan.

Important information:

In case of early departure the hotel will charge the total amount of the originally booked nights.

For studios and apartments, cleaning and change of bed linen and towels is carried out 2 times per week.

Please note that only domestic pets weighing up to 25 kgs are allowed. Final cleaning fee for pets of EUR 25 is applied.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

Location

Guest Reviews

7.4
Based on 3004 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.07
Room Quality: 6.52
Amenities: 7.55
Value for Money: 6.51
Food and Beverage: 8.06
Overall Experience: 7.43
S
stefano • solo_traveller • ie
8
2026-04-24 • via Nuitee
N
Nataša • extended_group • cz
9
2026-04-22 • via Nuitee
M
Mina • family_with_children • gr
10
Pros:

Πολύ καλό ! Σχέση ποιότητα τιμής επίσης καλό πρωινό . το μόνο αρνητικό είναι ότι έχει ένα πάρκο κοντά που πρέπει να το διασχίσεις για να πας στο μετρό οπότε πρωινές και βραδινές ώρες δεν νιώθεις ασφάλεια.

2026-04-20 • via Nuitee
G
Gabriella • solo_traveller • hu
10
Pros:

Minden kiváló volt, csak ajánlani tudjuk!

2026-04-20 • via Nuitee
C
Claudio • couple • it
8
Un buon rapporto prezzo/confort
Pros:

Le camere sono grandi, la posizione è buona (vicina metro); la colazione è stata soddisfacente per varietà e qualità. Lo staff è stato gentile. La pulizia è buona. Ottimo il letto.

Cons:

La struttura è in buone condizioni, così come gli spazi comuni, ma le camere e i bagni sono un po' démodé sia negli arredi che nella conservazione. Avrebbero bisogno di un rinnovamento. Nelle camere sarebbe opportuna la dotazione un bollitore. Il frigobar era vuoto (non so se questo dipende dal tipo di prenotazione)

2026-04-19 • via Nuitee
H
Heris73 • solo_traveller • it
5
Discreto
Pros:

La posizione è personale.

Cons:

Hotel con camere grandi ma arredamento e carta da parati molto vecchie ma vecchie. Ha bisogno di rinfresco

2026-04-17 • via Nuitee
O
Olesya • solo_traveller • it
10
Pros:

Camera grandissima con mobili un' po vecchi, ma molto accogliente.Posizione comoda per raggiungere il centro. Colazione al top!

Cons:

Vasca
Un

2026-04-15 • via Nuitee
A
Andrea • family_with_children • it
8
2026-04-14 • via Nuitee
G
Giancarlo • family_with_children • it
8
Ottimo rapporto prezzo prestazioni
Pros:

Ottimi sia colazione che servizio

Cons:

Gli interni avrebbero bisogno di una rinfrescata

2026-04-13 • via Nuitee
S
sabrina • family_with_children • ch
7
2026-04-13 • via Nuitee
O
Ovidiu • family_with_children • ro
10
2026-04-13 • via Nuitee
D
Diogo • solo_traveller • pt
4
Pros:

Buffet pequeno almoço

Cons:

Quartos são de um estilo muito antigo para as ofertas de hoje em dia, parece que literalmente se entra num hotel dos anos 90
Papel de parede a descolar e amarelado
Cortinas brancas que pareciam cinzentas
Misturadores de água da casa de banho não funcionam corretamente
Ar condicionado não ligava sequer
Estores não corriam direito de tão empenados que estavam

2026-04-12 • via Nuitee
A
Antonio • family_with_children • it
10
2026-04-11 • via Nuitee
J
Jefferson • family_with_children • es
8
2026-04-11 • via Nuitee
A
Anna • family_with_children • ua
10
Pros:

Not new, but a noble hotel. Everything was clean. Comfortable. I recommend

2026-04-11 • via Nuitee
K
Kumar • solo_traveller • ae
10
2026-04-10 • via Nuitee
M
Marcia 3 • family_with_children • it
10
Pros:

Eravamo qui per il concerto di Gil all'Alcatraz. Tutto perfetto! Personale, camera, colazione e posizione. Lo staff tanto gentile.

2026-04-09 • via Nuitee
A
Agostinho Garcia • family_with_children • pt
9
Pros:

Nice hotel with good service, near by subway and Lidl .

2026-04-08 • via Nuitee
P
Pietro • family_with_children • it
10
Pros:

Accoglienza e servizi ottimi ,colazione a buffet super.

2026-04-07 • via Nuitee
Y
Yangyang • family_with_children • cn
9
2026-04-07 • via Nuitee