Hilton Garden Inn Wisconsin Dells

Hotels
•
Hilton Garden Inn
8.3 (337 reviews)
101 East Hiawatha Drive , Wisconsin Dells , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (reception, bartender, kitchen)
Clean and comfortable rooms with great beds
Great location near attractions; pet-friendly
Spacious rooms and balconies (when provided)
Good in-room coffee and pleasant property appearance
Many guests would return or recommend the hotel
Cons:
Complimentary breakfast absent or inconsistent
Perceived high price / poor value for money
Occasional cleanliness issues (hair in bathroom, moving toilet)
Poor/limited in-room WiFi and missing hand soap
Bar/kitchen closes early for a resort location
A few unprofessional service incidents and billing problems

Categories

Cleanliness
8
Generally described as very clean and well prepared by many guests, but isolated complaints about hair in the bathroom and a loose/moving toilet lowered sentiment.
Service
8.9
Staff frequently praised as friendly, knowledgeable and helpful (specific praise for reception, bartender and kitchen staff); a few incidents reported (receptionist texting, billing/unavailability) but overall service sentiment is strong.
Location
8.8
Multiple guests called the location great and convenient for local attractions; pet-friendly location and proximity to destinations noted positively.
Room Quality
8.4
Beds and rooms often described as comfortable and spacious with positive features (balcony in some rooms); some guests reported issues like a stuck sink stopper, receiving a patio instead of a balcony, and a moving toilet.
Amenities
7.7
Mixed impressions: good in-room coffee and pet-friendly amenities cited, but missing complimentary breakfast, absence of hand soap, limited/poor WiFi and early bar/kitchen closing times were recurring negatives.
Value for Money
7.4
Several guests felt the price was steep or inflated compared to other dates and questioned value for the nightly rate, especially when expected inclusions (like breakfast) were absent.
Food and Beverage
8.2
Bar service and kitchen staff received strong praise, but breakfast availability and options were inconsistent (some mentioned no complimentary breakfast or limited options), lowering overall F&B sentiment.
Overall Experience
9
Most guests described an enjoyable stay and said they'd return or recommend the property; despite notable isolated problems (breakfast, billing, occasional unprofessional behavior), the cumulative positive experiences drove a strong overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location
Located near shopping centers and attractions, the Hilton Garden Inn Wisconsin Dells offers easy access to the best of the area.

On-Site Amenities
Enjoy complimentary Wi-Fi, on-site dining at the Great American Grill, and the convenience of a 24-hour store for snacks.

Nearby Attractions
Explore Noah's Ark Waterpark, Circus World Museum, Mirror Lake State Park, and Rocky Arbor State Park just a stone's throw away.

Experience comfort and convenience at the Hilton Garden Inn Wisconsin Dells. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 337 reviews
Cleanliness: 8
Service: 8.9
Location: 8.8
Room Quality: 8.4
Amenities: 7.7
Value for Money: 7.4
Food and Beverage: 8.2
Overall Experience: 9
K
Kim • couple • us
9
Pros:

It’s a great hotel.

Cons:

When we walked up to the desk the young lady was texting on her phone that was somewhat hidden in a drawer where she was sitting. When we walked up I said hello but she didn’t even acknowledge us until she was done texting.

2026-10-26 • via Nuitee
C
Chiaverina • solo_traveller • us
10
Couldn't have been better!
Pros:

Everything! The amenities, staff, and cleanliness were all top drawer. We will be returning.

Cons:

Nothing

2026-10-21 • via Nuitee
Y
Yu fang • couple • tw
9
2026-10-20 • via Nuitee
A
Alvaro • solo_traveller • pe
10
2026-10-17 • via Nuitee
P
Phillip • couple • us
9
2026-10-09 • via Nuitee
A
Amy • extended_group • us
10
2026-10-07 • via Nuitee
T
Tami • family_with_children • us
8
Great just should be some type of complimentary breakfast or options order off menu
Pros:

Should be some complimentary breakfast for the stay.

Cons:

No complimentary Breakfast

2026-10-07 • via Nuitee
M
Michael • couple • us
8
2026-09-19 • via Nuitee
F
Frederick • couple • us
9
2026-09-17 • via Nuitee
M
Miranda • couple • us
8
2026-09-13 • via Nuitee
G
godinez • extended_group • us
8
2026-09-11 • via Nuitee
B
Brenda • couple • us
9
2026-09-08 • via Nuitee
M
Madison • couple • us
4
Disappointed for a anniversary:(
Pros:

It was clean and a comfy place to stay

Cons:

I paid extra for a balcony but got a patio which was not what I was expecting and we didn’t use the space due to being uncomfortable

2026-09-08 • via Nuitee
V
Virgil Fontanot • couple • mx
9
2026-09-07 • via Nuitee
M
Michael • couple • us
9
Classic good hotel at a great location.
Pros:

Our receptionist was excellent, I believe she was named Giselle, a west Indian Woman. Courteous and professional and a great representative of the Hotel. Our room was clean and well prepared.

Cons:

The price was a little steep in this economy and I would have liked breakfast included for 220.00 night. But I am not complaining.

2026-09-01 • via Nuitee
D
darrin • solo_traveller • us
8
Pros:

In room coffee was good coffee

Cons:

The breakfast options

2026-08-30 • via Nuitee
N
Ndzi • solo_traveller • gb
9
The bed was amazing. Had a great nights sleep.
Pros:

Really clean, nice look from the outside, like the water feature in the foyer.

2026-08-29 • via Nuitee
J
Judith • couple • us
1
Unavailable and rude about it!
Pros:

It was not made available with a confirmed reservation and hotel billed me for two nights on earlier dates for which I had no reservation.

2026-08-27 • via Nuitee
K
Kalyanie • family_with_children • us
10
I would recommend this location
Pros:

Environment was very welcoming and clean
Staff very knowledgeable and helpful

Cons:

Na

2026-08-24 • via Nuitee
S
Stephanie • couple • us
10
Great place, will likely stay again
Pros:

The staff was very friendly

Cons:

The inflated cost compared to the same room in two weeks.

2026-08-24 • via Nuitee