Silken Puerta Valencia

Hotels
Hoteles Silken
8.5 (5935 reviews)
Cardenal Benlloch, 28 , Valencia , es

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good breakfast variety
Convenient location
Cons:
Issues with cleanliness
Some rooms need renovation
Parking difficulties

Categories

Cleanliness
8
Some mentions of cleanliness being good, but also noted some areas needed improvement.
Service
9
Staff was friendly and helpful in multiple reviews.
Location
8.5
Hotel location was generally well-rated, although some mentioned it could be far from the center.
Room Quality
8
Room quality was mostly positive, but some mentions of needing renewal.
Amenities
8.5
Amenities like breakfast and additional services were appreciated.
Value for Money
8.5
Overall, the value perceived was good despite minor complaints.
Food and Beverage
9
Food quality was highly praised, especially breakfast.
Overall Experience
8.5
Generally favorable reviews with some minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:39

Property Description

Modern Design by Javier Mariscal
Experience chic and contemporary décor designed by the renowned Javier Mariscal at Silken Puerta Valencia. The stylish rooms offer spacious comfort with amenities like satellite TV and free Wi-Fi.

Delicious Mediterranean Cuisine
Indulge in a culinary journey at Puerta Valencia Restaurant with a variety of mouthwatering Mediterranean dishes, specializing in delectable rice-based options. The café-bar also offers a perfect setting for enjoying tapas and cocktails.

Convenient Location and Parking
Located just minutes away from Mestalla Stadium and the City of Arts and Sciences, our hotel offers easy access to Valencia's top attractions. With a large on-site parking facility, exploring the city is hassle-free. Book now for an unforgettable stay!

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Parking for electric cars: Subject to availability and confirmation by the hotel.
It is necessary to contact the hotel reception by phone or via email to reserve a place for an electric car. Hotel phone: +34 963.936.395. Email: recepcion.puertavalencia@hoteles-silken.com

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 5935 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
M
Monika couple bg
8
2026-07-04 via Nuitee
S
Speller-Cain solo_traveller gb
9
Pros:

Lovely hotel , clean , Aircon worked brilliantly not too cold but just right , staff very friendly . Had an evening meal which was excellent.

Cons:

There wasn't anything that I didn't like , can't comment on breakfast as had room only . One possible downside it's about a one and half km to the centre of Valencia and a midday stroll in nearly 40 degree heat was a challenge but conquered .

2026-07-03 via Nuitee
L
LYNK DOS SANTOS couple br
8
Muito boa.
Pros:

De tudo.

Cons:

Banheiro sem ducha higiênica e camas separadas.

2026-07-03 via Nuitee
S
Stefano couple it
8
Buona posizione per le principali attrazioni
Pros:

Posizione comoda ai giardini Turja e a 20 minuti a piedi dal centro e dall’Oceanographic, staff gentile e disponibile, cuscini ottimi

Cons:

Odore sgradevole nel corridoio del piano. Rapporto qualità prezzo un po’ eccessivo. Zona business non centro storico

2026-07-03 via Nuitee
J
Jorge couple nl
7
Good for a short visit in Valencia
Pros:

-Good location, close to the main spots
-very friendly staff
-Rooms are clean

Cons:

-The shower had a clog, and despite reporting it, was never fixed.
-we asked for an iron (i'd expect any room in 2026 to have this). When we returned that night, we realized that the staff had entered the room and taken it away. Apparently they have a shortage of irons and they only lend them for one hour, but they didn't tell us.

2026-07-02 via Nuitee
T
Tracy solo_traveller us
10
Great location for my needs
Pros:

Great location.

Cons:

Nothing bad.

2026-07-02 via Nuitee
B
Benedetta solo_traveller it
10
2026-07-01 via Nuitee
G
Giles solo_traveller gb
10
2026-07-01 via Nuitee
V
VERA CEBRIAN family_with_children es
10
Experiencia muy buena y muy amable el personal de recepcióon
2026-07-01 via Nuitee
S
Serkan couple nl
7
I had higher expectations from a 210 euro per night hotel.
Pros:

Breakfast was great and the rooms are very clean. You can easily walk to the old town and the neighbourhood is very safe.

Cons:

Corridors on the 1st floor (our room was 120) smell with cooked food during breakfast hours. It comes from the kitchen on the ground floor through the “staff use only” staircase.

2026-06-30 via Nuitee
H
Henrietta solo_traveller hu
9
2026-06-30 via Nuitee
V
Verusca family_with_children it
9
Pros:

Posizione comoda alla metro, anche se il caso ha voluto che mentre eravamo lì le due fermate vicine sono state chiuse per lavori, ma questo non dipende da nessuno, tanto meno dall'albergo.
Ottima la possibilità di pranzare e/o cenare in albergo.
Ottimo il servizio di pulizia delle camere e dell'albergo in generale.
Buona l'insonorizzazione delle camere.
Nei pressi dell'albergo ci sono una farmacia aperta H24 tutto l'anno (lo so perché ne abbiamo avuto bisogno) e un supermercato sempre aperto fino alle 23.
L'albergo offre il servizio di deposito bagagli sempre comodo e molto comodo anche il check-out entro le 12.

Cons:

Poca possibilità di arieggiare la stanza.

2026-06-29 via Nuitee
J
Juan couple es
7
2026-06-29 via Nuitee
G
Giampiero couple it
8
Pros:

Laura e Vincenzo veramente disponibili

Cons:

La prima colazione

2026-06-29 via Nuitee
C
Cesáreo family_with_children es
10
Excelente
Pros:

Las instalaciones estaban muy limpias.
Al aparcar el coche en el parking del hotel ,nos limpiaron el cristal del coche gratis.

Cons:

Todo excelente.

2026-06-29 via Nuitee
T
Tania solo_traveller es
9
2026-06-29 via Nuitee
I
Ignacio solo_traveller es
9
Pros:

La cama

Cons:

No hay variedad en el mini bar.

2026-06-28 via Nuitee
C
Carola couple nl
9
2026-06-28 via Nuitee
M
Maé couple gp
10
2026-06-27 via Nuitee
Y
Yasmine extended_group ca
8
2026-06-27 via Nuitee