Silken Puerta Valencia

Hotels
•
Hoteles Silken
8.5 (5841 reviews)
Cardenal Benlloch, 28 , Valencia , es

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good breakfast variety
Convenient location
Cons:
Issues with cleanliness
Some rooms need renovation
Parking difficulties

Categories

Cleanliness
8
Some mentions of cleanliness being good, but also noted some areas needed improvement.
Service
9
Staff was friendly and helpful in multiple reviews.
Location
8.5
Hotel location was generally well-rated, although some mentioned it could be far from the center.
Room Quality
8
Room quality was mostly positive, but some mentions of needing renewal.
Amenities
8.5
Amenities like breakfast and additional services were appreciated.
Value for Money
8.5
Overall, the value perceived was good despite minor complaints.
Food and Beverage
9
Food quality was highly praised, especially breakfast.
Overall Experience
8.5
Generally favorable reviews with some minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:39

Property Description

Modern Design by Javier Mariscal
Experience chic and contemporary décor designed by the renowned Javier Mariscal at Silken Puerta Valencia. The stylish rooms offer spacious comfort with amenities like satellite TV and free Wi-Fi.

Delicious Mediterranean Cuisine
Indulge in a culinary journey at Puerta Valencia Restaurant with a variety of mouthwatering Mediterranean dishes, specializing in delectable rice-based options. The café-bar also offers a perfect setting for enjoying tapas and cocktails.

Convenient Location and Parking
Located just minutes away from Mestalla Stadium and the City of Arts and Sciences, our hotel offers easy access to Valencia's top attractions. With a large on-site parking facility, exploring the city is hassle-free. Book now for an unforgettable stay!

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Parking for electric cars: Subject to availability and confirmation by the hotel.
It is necessary to contact the hotel reception by phone or via email to reserve a place for an electric car. Hotel phone: +34 963.936.395. Email: recepcion.puertavalencia@hoteles-silken.com

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 5841 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
R
robertrandal • Business • Omaha, Nebraska
2
what a mistake!
Pros:

definitely NOT A 4 star hotel. The shower was either Extremely hot or cold. Couldn't take a shower. The wi-fi sucked, and was useless, the elevators took FOREVER, and even on the top noise the street traffic was insupportable. Couldn't wait to leave.

2026-06-13 • via Tripadvisor
A
ANTONIA • family_with_children • es
10
Pros:

Muy cerca de a ciudad de las artes y las ciencias.

2026-06-13 • via Nuitee
A
Andrea • family_with_children • it
8
2026-06-12 • via Nuitee
J
JUAN LUIS • couple • ar
9
EXCELENTE
Pros:

Todo muy bueno, Desayuno, ubicación, Personal Recepcion

Cons:

Los estacionamientos, aunque para ser sincero NO estan tan mal.
SUGIERO que alguien controle y/o cobre algún recargo a quienes la ubicacion de los Autos los dejen cruzados o invadiendo otras cocheras ocupando hasta 2 lugares y no respetar al otro que no puede ingresar a estacionar,

2026-06-12 • via Nuitee
C
Christelle • couple • fr
8
Pros:

Personnel très professionnel et sympathique, chambre confortable et spacieuse.

Cons:

Problème d’eau chaude / froide dans la douche

2026-06-12 • via Nuitee
J
Juliet • couple • gb
8
ideal for visiting the city as transport easily available.
Pros:

Great car park with very easy access by lift to and from corridor near room. Super breakfast with lots of choice.
Spacious room. Good internet access and TV.
Value for money. Very easy walk to buses to different parts of the city.

2026-06-12 • via Nuitee
P
Pabla • solo_traveller • es
9
2026-06-12 • via Nuitee
S
Sergio • solo_traveller • es
8
2026-06-11 • via Nuitee
A
Alicia • couple • es
8
Pros:

Personal muy amable

2026-06-11 • via Nuitee
J
Jean-luc Sannier • solo_traveller • fr
7
Pros:

Emplacement hotel par rapport station metro

2026-06-11 • via Nuitee
M
Micheline • couple • ca
7
Sejour moins apprecié car matelas inconfortable .
Pros:

Dejeuner correct, varié et belle qualité.

Cons:

Matelas de tres mauvaise qualité pour un 4 etoiles.

2026-06-11 • via Nuitee
H
HO • couple • de
10
Tolles Stadthotel mit guter Verkehrsanbindung
Pros:

Die Presidential Suite im Silken Puerta Valencia bietet neben einer beeindruckende private Terrasse einen Wohnraum von 70 m², ein Kingsize-Bett mit Kissenmenü und ein separates Wohnzimmer mit einem Flachbild-TV. Das private Badezimmer ist mit einem Whirlpool, Bademänteln und Hausschuhen ausgestattet. Kostenloses WLAN ist ebenfalls verfügbar. Die Fenster sind schallisoliert, sodass man sehr gut schlafen kann und dazu wärmeisolierend. Die Klimaanlage wurde nur situativ genutzt (Juni). Der Ausblick aus der 7. Etage ist zufriedenstellend, aber es gibt keine optischen Highlights. Die Lage des Hotels zu allen interessanten Orten der Stadt ist gut, da sich In unmittelbarer Hotelnähe etliche Busstationen befinden, sodass man sich gut ohne Auto fortbewegen kann. Das Hotel selbst bietet einen Fahrradverleih an. Der Stadtpark ist in unmittelbarer Nähe und die Fahrradwege der Stadt sind vorbildlich ausgebaut – auch der sehr große Stadtstrand ist schnell zu erreichen. Das eigene Auto kann gegen eine Gebühr in der Hotelgarage abgestellt werden.

Cons:

Das Frühstück wird allerdings nur zufriedenstellend, da es an Abwechslung fehlte – es gab nur wenige Wurst- und Käsesorten.

2026-06-11 • via Nuitee
S
Sean • couple • ie
7
2026-06-10 • via Nuitee
A
Angela • couple • nl
7
Fijn hotel als je kamer aan de achterzijde ligt!
Pros:

Het ontbijt was erg goed!
Goede ligging bij bus- en metrohaltes.

Cons:

Hele slechte wifi.
Veel geluidshinder van de straat waar het hotel aan ligt.

2026-06-10 • via Nuitee
P
Przemyslaw • couple • gb
8
Pros:

Nice selection of food. A bit repetitive if you stay longer than a few nights.

Cons:

There could be more choices of vegetable for breakfast. WiFi was slow and not always working.

2026-06-10 • via Nuitee
M
Martin • extended_group • ar
9
Buena relación precio-calidad
Pros:

El hotel está muy bien. Relación calidad precio acorde. Tiene restaurante muy bonito y lobby amplio. Buen desayuno. El personal muy amable.

Cons:

Lejos del centro pero accesible en transporte público o uber.

2026-06-09 • via Nuitee
N
Nemanja • solo_traveller • rs
10
2026-06-09 • via Nuitee
E
Elcio • solo_traveller • br
6
2026-06-09 • via Nuitee
A
ANUPHONG • extended_group • th
8
2026-06-09 • via Nuitee
N
Nikolett • extended_group • hu
9
2026-06-09 • via Nuitee