Silken Puerta Valencia

Hotels
•
Hoteles Silken
8.5 (5989 reviews)
Cardenal Benlloch, 28 , Valencia , es
+34 963 93 63 95

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good breakfast variety
Convenient location
Cons:
Issues with cleanliness
Some rooms need renovation
Parking difficulties

Categories

Cleanliness
8
Some mentions of cleanliness being good, but also noted some areas needed improvement.
Service
9
Staff was friendly and helpful in multiple reviews.
Location
8.5
Hotel location was generally well-rated, although some mentioned it could be far from the center.
Room Quality
8
Room quality was mostly positive, but some mentions of needing renewal.
Amenities
8.5
Amenities like breakfast and additional services were appreciated.
Value for Money
8.5
Overall, the value perceived was good despite minor complaints.
Food and Beverage
9
Food quality was highly praised, especially breakfast.
Overall Experience
8.5
Generally favorable reviews with some minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:39

Property Description

Modern Design by Javier Mariscal
Experience chic and contemporary décor designed by the renowned Javier Mariscal at Silken Puerta Valencia. The stylish rooms offer spacious comfort with amenities like satellite TV and free Wi-Fi.

Delicious Mediterranean Cuisine
Indulge in a culinary journey at Puerta Valencia Restaurant with a variety of mouthwatering Mediterranean dishes, specializing in delectable rice-based options. The café-bar also offers a perfect setting for enjoying tapas and cocktails.

Convenient Location and Parking
Located just minutes away from Mestalla Stadium and the City of Arts and Sciences, our hotel offers easy access to Valencia's top attractions. With a large on-site parking facility, exploring the city is hassle-free. Book now for an unforgettable stay!

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Parking for electric cars: Subject to availability and confirmation by the hotel.
It is necessary to contact the hotel reception by phone or via email to reserve a place for an electric car. Hotel phone: +34 963.936.395. Email: recepcion.puertavalencia@hoteles-silken.com

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 5989 reviews
Cleanliness: 8
Service: 9
Location: 8.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
D
Diez Esclapez • solo_traveller • es
8
Pros:

Ubicación e instalaciones

Cons:

Precio de alojamiento excesivo

2026-07-25 • via Nuitee
M
Maira • couple • it
10
2026-07-25 • via Nuitee
A
Anesa • couple • at
7
2026-07-25 • via Nuitee
A
Acosta • solo_traveller • mx
10
2026-07-25 • via Nuitee
D
Diogo • couple • pt
9
2026-07-25 • via Nuitee
J
Josefa • solo_traveller • es
8
Pros:

Hotel fantástico. Habitación limpia y grande, buena ubicación, colchones cómodos y atención por parte del personal excelente.

2026-07-25 • via Nuitee
I
INMA • couple • es
9
Pros:

Todo

Cons:

Se oía un ruido constante de motor de ventilación o climatización.

2026-07-25 • via Nuitee
S
Sunan • solo_traveller • gb
10
Pros:

Very friendly staff. Excellent hotel

2026-07-24 • via Nuitee
P
Pedro • couple • es
7
Quizá sea algo sobrevalorado.
Pros:

La cama y l amplitud de la suite.

Cons:

El mantenimiento, la pequeña cafetería, la antigüedad de algunas instalaciones.

2026-07-24 • via Nuitee
M
Maria Teresa • family_with_children • es
10
Muy conteta
Pros:

Muy bien

Cons:

Nada

2026-07-24 • via Nuitee
P
Paqui • solo_traveller • es
10
2026-07-23 • via Nuitee
F
felippesakr • couple • br
9
Muitos meios de transportes públicos nas redondezas do hotel.
Pros:

Quarto bastante amplo, limpo e como móveis novos. O hotel está preservado e conta com uma equipe disposta a ajudar os hospedes. Excelente café da manhã.

Cons:

Em alguns horários o salão do café da manhã ficava bastante lotado.

2026-07-23 • via Nuitee
C
Christina • couple • de
8
2026-07-23 • via Nuitee
K
Kai • solo_traveller • de
8
2026-07-22 • via Nuitee
F
FRANCISCO • couple • es
8
2026-07-21 • via Nuitee
A
annasM5148VI • Friends getaway • New York City, New York
2
Terrible experience
Pros:

I had a terrible experience at Silken Puerta Valencia. The first room had a very strong, unpleasant smell, and as soon as I walked in, I had difficulty breathing. The front desk offered me another room, but although the odor was less intense, it was still present. I asked to cancel my reservation without a penalty because I believed the conditions posed a risk to my health, but both the hotel and Booking.com denied my request. In the end, I had to pay for a stay in a room that I felt was threatening my health, which was extremely disappointing.

2026-07-20 • via Tripadvisor
A
Amal • family_with_children • gb
9
A very clean, comfortable, and well-located place with excellent housekeeping.
Pros:

The property was clean throughout my stay. The bathroom was spacious and very clean, much better than I expected. The room was a good size, and it was cleaned and tidied every day. The towels were also changed daily. The location was excellent, with everything in the city within easy reach.

Cons:

The only things I missed were a mirror in the room but there is a big one in the bathroom. and a kettle for making tea early in the morning or late at night when the restaurant was closed. I think the staff might have been able to provide one if I had Asked .

2026-07-20 • via Nuitee
F
Francesca • extended_group • gb
8
2026-07-20 • via Nuitee
C
Christian • couple • ch
6
Pour une nuit de passage ok
Pros:

Pas grand choses

Cons:

Le parking les emplacements trop étroit
Le resto pas pas terrible

2026-07-20 • via Nuitee
A
Alexandra • solo_traveller • ro
9
2026-07-20 • via Nuitee