Ascott Raffles Place Singapore

Hotels
•
Ascott The Residence
8.6 (1725 reviews)
No. 2 Finlayson Green , Singapore , SG
+65 6577 1688

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Bathroom odor
Maintenance issues

Categories

Cleanliness
7.74
Issues with odor in the bathroom and bad maintenance mentioned.
Service
9.71
Customer service was excellent; staff were very helpful.
Location
9.25
Multiple reviews praised the central and convenient location.
Room Quality
8.2
Rooms were described as spacious and comfortable, with some suggestions for improvement.
Amenities
8.23
Generally good amenities, but suggestions for additional pillows and bar hours.
Value for Money
8.69
The overall feel was positive, though there were issues with management regarding refunds.
Food and Beverage
8.24
No specific mentions; standard quality for this hotel tier.
Overall Experience
8.71
Overall satisfaction with a recommendation for the hotel despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:14

Property Description

Luxurious 5-Star Heritage Hotel

Heritage Charm and Modern Comfort: Ascott Raffles Place, housed in a restored heritage building, seamlessly combines old-world charm with modern luxury. The spacious guestrooms are elegantly decorated and equipped with free Wi-Fi, fully equipped kitchens, and BOSE entertainment systems.

Convenient Location and Exclusive Amenities: Situated just a 5-minute walk from Raffles Place MRT Station, the hotel offers easy access to the city. Relax by the infinity pool, browse the free DVD library, or make use of the business center and gym facilities.

Exceptional Services: Enjoy personalized services such as babysitting, grocery-shopping, and laundry facilities. Whether you're traveling for business or leisure, Ascott Raffles Place ensures a comfortable and memorable stay.

Book your stay at Ascott Raffles Place for an unforgettable experience!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that the restaurant is closed for dinner on weekends and public holidays.

Please note that the bar is closed on weekends and public holidays.

Guests are required to show a physical national photo ID and credit card upon check-in.

Please note that other forms of identification, such as work permits, student passes, or ID proof from the SingPass App, will not be accepted.

Physical IDs or passports are required for hotel check-ins in accordance with the National Registration Regulations (NRR).

Housekeeping services are available from Monday to Saturday, excluding public holidays.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.6
Based on 1725 reviews
Cleanliness: 7.74
Service: 9.71
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
L
Luca • solo_traveller • sg
7
2026-09-18 • via Nuitee
P
Pat • family_with_children • nz
5
Pros:

The rooms were great and well facilitated

Cons:

The restaurant is operated separately from the Hotel so you can’t charge your meals to your room and pay one bill at checkout. You need to pay every-time to eat or drink there which is inconvenient

2026-09-17 • via Nuitee
K
Kimling • solo_traveller • au
7
2026-09-13 • via Nuitee
A
Abigail • couple • gb
3
Disappointing and not 5* but the staff are nice
Pros:

The location is good

Cons:

The level of cleanliness was very poor, the rooms look like they need a full deep clean. The hotel is not 5* I have no idea how they got that rating at all. They don’t serve food or drinks at the weekend at all and you can’t even buy a bottle of water

2026-09-13 • via Nuitee
P
Pablo • solo_traveller • ar
9
Pros:

La atención, limpieza y amplitud de las habitaciones

Cons:

Nada

2026-09-10 • via Nuitee
P
Pablo • solo_traveller • ar
9
Pros:

Ubicación, atención y amplitud de habitaciones

Cons:

Nada

2026-09-10 • via Nuitee
B
B Ja • couple • us
10
Awesome stay
Pros:

The room was great, size was awesome, i like space and this room offered that plus washer. I have stayed at this Hotel in the past and i don't remember a stove, fridge and washer/dryer, maybe it did.

Cons:

n/a

2026-09-07 • via Nuitee
Z
Ziyan • family_with_children • sg
8
2026-09-05 • via Nuitee
W
Wojciech • couple • pl
8
Dobry hotel w świetnej lokalizacji
Pros:

Hotel ma dobrą cenę jak na taką lokalizację - 5 minut spacerem do Marina Bay. Pokój (właściwie apartament) był bardzo przestronny i wygodny.

2026-09-05 • via Nuitee
M
Marilyn • couple • ca
10
Wonderful place to stay.
Pros:

Modern room with kitchenette, washer/dryer, hair dryer, good shampoo, conditioner and soap, good coffee, helpful and friendly staff, etc. and close to Marina Bay where the international outrigger canoe event we were attending was held.

Cons:

Nothing.

2026-09-03 • via Nuitee
M
Marilyn • couple • ca
10
2026-09-03 • via Nuitee
C
Cyndy • extended_group • us
10
Best place ever to stay
Pros:

This isn’t a perfect location by Marina Bay. It is clean the staff are super friendly and our room even came with a washing machine, which was fabulous due to the heat and humidity.

Cons:

Nothing

2026-09-02 • via Nuitee
O
Osman Sany • solo_traveller • my
6
Pros:

The location

Cons:

Its an old hotel. u like in the photos

2026-09-01 • via Nuitee
H
Hao Ju • couple • tw
10
Pros:

Location and room design

Cons:

None

2026-09-01 • via Nuitee
Y
Yannic • couple • de
10
2026-09-01 • via Nuitee
A
annie • couple • us
10
2026-09-01 • via Nuitee
A
annie • couple • us
10
Really contributed ti a great trip, always would recommend Ascott Raffle
Pros:

Everything

2026-09-01 • via Nuitee
P
Putri Rozafika • couple • my
9
Enjoyed every bit of it.
Pros:

The room was superb!

2026-08-31 • via Nuitee
H
Harshana • solo_traveller • au
8
Pros:

Close proximity to Train Station and other amenities

2026-08-31 • via Nuitee
C
Catherine • solo_traveller • au
9
Recommend
Pros:

Fantastic location, large rooms, very comfortable

2026-08-30 • via Nuitee