Peppers Beacon Queenstown

Hotels
•
Mantra
8.4 (108 reviews)
34 Lake Esplanade, Queenstown, 9300 , Queenstown , NZ
61-7-5665 4133

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Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Ski storage
Concierge service
Wheelchair accessible
Picnic area
Elevator
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Cons:
Poor cleanliness
Terrible breakfast
Old furnishings

Categories

Cleanliness
6.4
Reviewers noted poor cleanliness, with stained couches and trash left behind.
Service
10
Service at the reception was described as friendly and accommodating.
Location
10
Location was praised as great and within walking distance.
Room Quality
8.87
Furnishing was old but defined as cosy and homely.
Amenities
9.81
Standard quality for this hotel tier.
Value for Money
7.86
Not worth the price according to the review.
Food and Beverage
5.39
Breakfast described as the worst ever experienced in a hotel.
Overall Experience
8.85
Mixed feelings; great location and service but significant issues with cleanliness and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:05

Property Description

Discover the perfect blend of luxury and adventure at Peppers Beacon Queenstown, where breathtaking views and top-tier amenities await you.

Recreational Delights
Unwind and explore with our bike rentals or simply take in the stunning vistas from our relaxing terrace and serene garden.

Convenient Amenities
Stay connected with complimentary Wi-Fi throughout the property while enjoying convenient services like concierge assistance and ski storage to make your stay hassle-free.

Comfortable Accommodations
Our 72 well-appointed guestrooms feature modern comforts, including flat-screen televisions, refrigerators, and invigorating rainfall showers, ensuring a restful night's sleep.

Just a short stroll to the iconic Lake Wakatipu and vibrant local attractions, don’t miss your opportunity to book your getaway at Peppers Beacon Queenstown today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

8.4
Based on 108 reviews
Cleanliness: 6.4
Service: 10
Location: 10
Room Quality: 8.87
Amenities: 9.81
Value for Money: 7.86
Food and Beverage: 5.39
Overall Experience: 8.85
J
John • solo_traveller • il
10
The staff at reception were friendly and helpful
Pros:

How close it was to town

Cons:

Nothing

2026-05-30 • via Nuitee
P
patrick • couple • au
8
2026-05-30 • via Nuitee
P
pauline • extended_group • nz
5
Pros:

Location and view

Cons:

It was very tired and old. Bathrooms were tiny and very worn. Furniture was tatty. Blinds were broken.
It was not luxury at all but was very expensive for what it was.

2026-05-27 • via Nuitee
J
Jean • extended_group • nz
9
2026-05-26 • via Nuitee
P
Patricia • extended_group • au
10
Pros:

Marvelous view from the living area and a well functioning kitchen. The fireplace is a bonus.

Cons:

Separate the king size bed into two single bed in each room. Very considerable bed preference.

2026-05-25 • via Nuitee
R
Renee • couple • au
8
Would recommend this hotel to anyone going to Queenstown
Pros:

The location to the city centre was great

2026-05-23 • via Nuitee
T
TAMATEA • solo_traveller • pf
8
Pros:

Kathy et Tamatea venant de Tahiti avons été satisfaits de notre nuit, le personnel très accueillant et réactif.L'etablissement est bien situé à quelques pas du centre ville A recommander. Mauruuru

2026-05-22 • via Nuitee
K
Kevin • extended_group • nz
5
Sub par
Cons:

They gave us a room right by the scaffolding where workers going in and out through our front courtyard. And our view = scaffoldings

2026-05-22 • via Nuitee
J
Judith • solo_traveller • nz
9
Great location, warm and great staff
2026-05-22 • via Nuitee
S
Stephen • couple • au
8
Good location and facilities
Pros:

Size of the 3 bed apartment

Cons:

Staff were indifferent to guests.

2026-05-21 • via Nuitee
D
Deborah • solo_traveller • au
5
Comfortable bed and good view. Definitely NOT luxury apartments. In serious need of Renovations and better housekeeping.
Pros:

The location and view was great.

Cons:

The room was in need of renovation. Shower was dangerous. Scalded myself. The water mixer was faulty and very stiff to use. The TV was very old and had a set up box on top. Had to struggle to use it with 2 remote controls. Mold in shower. Housekeeping terrible. Didn’t make bed properly. Just pulled up top cover, didn’t straighten bottom sheets. Left wine bucket and a glass and an empty bottle of champagne for days. Keys to room never worked.Had to keep going back downstairs for them to reactivate them, every time I went out and came back in. Paint peeling on chest of drawers and on the bathroom door and vanity.I have looked at a previous review, and it says exactly the same comments as what I am making. Ot has not been addressed. I would hate to think if a child got into that shower, they would end up with burns. Not worth the money at all. These things need to be addressed. The staff on the reception were lovely. However this must be an embarrassment to call this a luxury apartment. I don’t understand how the housekeeping standards can be that low.

2026-05-21 • via Nuitee
V
vicky • couple • au
10
lovely
Pros:

room and location

Cons:

no reception restaurant area / room service

2026-05-21 • via Nuitee
S
Suzanne • couple • au
8
2026-05-16 • via Nuitee
S
Syndy • couple • au
8
2026-05-15 • via Nuitee
M
mj • solo_traveller • nz
9
My stay at the hotel was lovely.
Pros:

The room is comfortable and warmth. The location is excellent. Few minutes walk to the City Centre. Even though , there was no window in the room where I stayed to see the scenic view of the mountains, I am still happy during my stay as I am out and about during the day.

Cons:

The internet connection could be improved.

2026-05-13 • via Nuitee
K
Kim • couple • au
9
2026-05-12 • via Nuitee
W
wayne • solo_traveller • au
7
Pros:

Staff and views

Cons:

Bit of noise from workers on site during our stay

2026-05-09 • via Nuitee
R
Rachel • extended_group • au
10
Wonderful location for a stay in Queenstown
Pros:

Great location for views over the lake and easy walking distance into the centre of town for restaurants and shops

Cons:

Limited car parking but we were able to find free street parking along the road outside

2026-05-09 • via Nuitee
F
Fleur • solo_traveller • nz
10
2026-05-08 • via Nuitee
R
Ronald • couple • au
5
The location is perfect!
Pros:

The location is perfect.

Cons:

The hotel room has bad insulation (draughts and sounds coming into the room, can hear voices from next room), bad water heating system (getting a perfect temp is tricky - it's either extremely hot or cold, and parking needs to be paid (was expecting it is included as part of hotel room booking).

2026-05-07 • via Nuitee