Best Western Empire Palace Hotel & Spa

Hotels
•
Best Western
9 (2525 reviews)
Hocapasa Mah. Hudavendigar Cad. No: 17/19 Sirkeci , Istanbul , TR
+90 212 514 54 00

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
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Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable beds
Cons:
Limited breakfast variety
Street noise
Warm room temperature

Categories

Cleanliness
8.89
Multiple reviews indicated that the rooms were clean and comfortable.
Service
9.86
Numerous mentions of excellent service, especially from staff members like Irfan and Memet Can.
Location
9.4
Hotel is centrally located near major sites, which was highly appreciated.
Room Quality
8.35
Rooms were generally described as comfortable, although some mentioned issues with temperature.
Amenities
8.38
Standard amenities but some reviews suggested room for improvement.
Value for Money
9.34
Guests felt the hotel offered good value for the price paid.
Food and Beverage
8.39
Some limitations in breakfast variety, but generally acceptable.
Overall Experience
9.36
Guests expressed high overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:27

Property Description

Luxurious Turkish-Inspired Accommodation
Indulge in the opulence of Turkish-inspired décor and extra-long beds while enjoying modern amenities such as satellite TV and free WiFi at Best Western Empire Palace.

Relaxing Turkish Hammam and Massage Services
Unwind and rejuvenate with traditional Turkish hammam experiences and soothing massage services offered at the hotel, ensuring a truly relaxing stay.

Prime Location Near Istanbul's Historic Attractions
Conveniently located near iconic landmarks like Gülhane Park, Topkapi Palace, Hagia Sophia, and the Egyptian Spice Bazaar, Best Western Empire Palace offers the perfect base to explore Istanbul's rich history and culture.

Experience the epitome of luxury and relaxation at Best Western Empire Palace - book your stay now for an unforgettable Istanbul getaway!

Important information:

The property charges a certain amount for provision from all reservations, and payment will be refunded afterwards to ensure the validity of the credit card. Refund policies may vary in bank's pending payment policies.

The hotel offers transfer to/from Istanbul Airport and Sabiha Gokcen Airport at a surcharge. Guests wish to use transfer service can contact the property for further details. Contact details can be found in booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ISL

Location

Guest Reviews

9
Based on 2525 reviews
Cleanliness: 8.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
N
Nina • solo_traveller • no
9
Pros:

Perfekt beliggenhet.

Cons:

Sengene var litt for harde.

2026-09-19 • via Nuitee
D
Davide • family_with_children • lu
7
2026-09-18 • via Nuitee
A
alexandra von koeller • solo_traveller • cl
9
Pros:

Personal amable, desayuno muy rico

Cons:

Habitaciones un poco chicas

2026-09-17 • via Nuitee
C
Catic • extended_group • ba
8
2026-09-17 • via Nuitee
S
Shuang • couple • cn
10
Pros:

Convenient transportation and an excellent location. And thanks for Mr. Irfan.

2026-09-16 • via Nuitee
N
Niccolò • couple • it
8
Pros:

Posizione perfetta e staff accogliente

Cons:

Stanze molto piccole

2026-09-16 • via Nuitee
L
lars • couple • gb
10
2026-09-15 • via Nuitee
C
Carlos • couple • es
10
Pros:

Everything perfect, Mr Infant help us in everthing we need!

2026-09-15 • via Nuitee
L
Luigi • solo_traveller • it
10
Pros:

thank you. mr irfannnn for everthing

2026-09-14 • via Nuitee
L
laurent • couple • mx
10
2026-09-14 • via Nuitee
A
Alexandru • couple • ro
10
Perfect gateway for a couple of days.
Pros:

The location and the pretty nice hotel staff especially Mr. Irfan.

2026-09-13 • via Nuitee
M
Montane • extended_group • es
8
2026-09-09 • via Nuitee
D
Dmitrii • extended_group • ru
9
2026-09-07 • via Nuitee
E
Eric Sergio • solo_traveller • es
10
2026-09-03 • via Nuitee
L
lushen • solo_traveller • za
8
Pros:

Location and friendly staff

Cons:

None

2026-09-02 • via Nuitee
L
László • couple • hu
9
Kedves kis szálloda a belvárosban.
Pros:

Jó elhelyezkedés, tisztaság, kedves személyzet, a reptéri transzfer érkezéskor benne volt az árban.

Cons:

Paplan helyett csak egy vékony takaró volt.

2026-09-01 • via Nuitee
H
HALIL • family_with_children • au
9
Great price and comfort - would recommend to anyone
Pros:

Travelled with 2 kids (both ~10 years old) and this hotel provided the safe, clean and basic comfort that we were looking for being first time travellers.

It's in the best location in the heart of İstanbul to experience everything.

All the main tourist attractions are a short 5-10 minute walk, which gave us the time to return back to the hotel to rest for a short time and then head back out again.

2026-08-29 • via Nuitee
J
JUAN CARLOS • solo_traveller • cl
10
Pros:

Service from Office Manager Mr Irfan

Cons:

None

2026-08-29 • via Nuitee
O
Ozcan • couple • ch
10
Les client sont traités comme un roi
Pros:

La gentillesse du personnel

2026-08-28 • via Nuitee
J
Jose Antonio • couple • ve
10
Like it's name, a Palace!!
Pros:

Staff is the Best!! They always go above and beyond to make our stay even more Incredible!!

Cons:

My stay has come to an end.

2026-08-27 • via Nuitee