Best Western Empire Palace Hotel & Spa

Hotels
•
Best Western
9 (2449 reviews)
Hocapasa Mah. Hudavendigar Cad. No: 17/19 Sirkeci , Istanbul , tr
+90 212 514 54 00

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable beds
Cons:
Limited breakfast variety
Street noise
Warm room temperature

Categories

Cleanliness
8.89
Multiple reviews indicated that the rooms were clean and comfortable.
Service
9.86
Numerous mentions of excellent service, especially from staff members like Irfan and Memet Can.
Location
9.4
Hotel is centrally located near major sites, which was highly appreciated.
Room Quality
8.35
Rooms were generally described as comfortable, although some mentioned issues with temperature.
Amenities
8.38
Standard amenities but some reviews suggested room for improvement.
Value for Money
9.34
Guests felt the hotel offered good value for the price paid.
Food and Beverage
8.39
Some limitations in breakfast variety, but generally acceptable.
Overall Experience
9.36
Guests expressed high overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:27

Property Description

Luxurious Turkish-Inspired Accommodation
Indulge in the opulence of Turkish-inspired décor and extra-long beds while enjoying modern amenities such as satellite TV and free WiFi at Best Western Empire Palace.

Relaxing Turkish Hammam and Massage Services
Unwind and rejuvenate with traditional Turkish hammam experiences and soothing massage services offered at the hotel, ensuring a truly relaxing stay.

Prime Location Near Istanbul's Historic Attractions
Conveniently located near iconic landmarks like Gülhane Park, Topkapi Palace, Hagia Sophia, and the Egyptian Spice Bazaar, Best Western Empire Palace offers the perfect base to explore Istanbul's rich history and culture.

Experience the epitome of luxury and relaxation at Best Western Empire Palace - book your stay now for an unforgettable Istanbul getaway!

Important information:

The property charges a certain amount for provision from all reservations, and payment will be refunded afterwards to ensure the validity of the credit card. Refund policies may vary in bank's pending payment policies.

The hotel offers transfer to/from Istanbul Airport and Sabiha Gokcen Airport at a surcharge. Guests wish to use transfer service can contact the property for further details. Contact details can be found in booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ISL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children ages 4 and older are allowed.
    Children 4 years old stay for free when using an existing bed.
    Children from 5 years old to 9 years old stay for € 25 per person per night when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2449 reviews
Cleanliness: 8.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
H
Haval • family_with_children • iq
10
Pros:

Everything was perfect,amazing location,cleaning everyday ,very good staff

Cons:

Nothing

2026-07-25 • via Nuitee
E
Enzo • family_with_children • gb
6
2026-07-25 • via Nuitee
T
Tatiana • extended_group • cy
7
Good
Pros:

Excellent location. Comfortable beds and helpful staff.

Cons:

Needs a renovation

2026-07-24 • via Nuitee
C
chia-hui • extended_group • tw
9
2026-07-24 • via Nuitee
A
Anwar • extended_group • za
9
Great value for money stay in the centre of the old city
Pros:

Excellent service and attentive check in and service staff. The spa was excellent as well

Cons:

Construction taking place next door throughout the night. The breakfast needs attention

2026-07-23 • via Nuitee
M
Majd • extended_group • sa
10
2026-07-23 • via Nuitee
H
Hicham • family_with_children • fr
10
Lovely place
Pros:

Excellent location, lovely staff, rooms very clean

Cons:

Nothing

2026-07-21 • via Nuitee
N
Nev • family_with_children • us
9
2026-07-20 • via Nuitee
H
HJ • family_with_children • kg
10
Pros:

这家酒店的位置非常好，紧挨着土耳其考古博物馆和圣索菲亚大教堂，走路几分钟就到，前台经理MR IRFAN非常的热情，非常周到服务，早餐也非常好。

2026-07-19 • via Nuitee
S
Shyne Marie • couple • ph
10
2026-07-19 • via Nuitee
C
Constanza • couple • cl
9
2026-07-17 • via Nuitee
O
Olga • couple • cn
8
Pros:

Amazing place with perfect location! It’s right in the middle between sightseeings which you can easy reach just walking. Clean and tidy room, comfortable bed, safe environment with Turkish charm, good choice for breakfast and very lovely and helpful staff. Thanks a lot for our memorable stay!

Cons:

Need to change shower gel /shampoo in the bathroom

2026-07-16 • via Nuitee
Z
Zarina • solo_traveller • ru
10
Pros:

Очень вежливый приятный персонал. Отдельное спасибо за внимательность Ирфану и Довлету, и всему персоналу. Чисто. Традиционно. Вкусно. Хорошие завтраки. Месторасположение отличное 👍🏼👍🏼👍🏼 Классная терраса на улице 😻 вечером посидеть - вообще отлично. 👍🏼 домашняя атмосфера

2026-07-16 • via Nuitee
P
PEDRO • solo_traveller • pt
8
2026-07-15 • via Nuitee
A
Amna • couple • pk
8
2026-07-15 • via Nuitee
E
Erin • solo_traveller • au
10
Great location and very friendly staff. Irfan was very accomodating with check-in and luggage storage.
Pros:

Great location and very friendly staff. Irfan was very accomodating with check-in and luggage storage.

2026-07-15 • via Nuitee
A
Alkhalij • couple • iq
8
2026-07-14 • via Nuitee
F
Fatima • extended_group • pk
9
It was very comfortable. Staff was cordial and friendly.
Pros:

It was really nice.

2026-07-14 • via Nuitee
D
David • couple • es
7
Pros:

Buena ubicacion

Cons:

El desayuno tiene poca variedad

2026-07-14 • via Nuitee
M
Marcela • family_with_children • cl
10
Pros:

Yes , thanks for Irfan

2026-07-14 • via Nuitee