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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Terrace
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Garden
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Shared lounge/TV area
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Parking garage
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Wheelchair accessible
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Toilet with grab rails
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
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Property Description
Convenient Location
Located in Vienna's 5th district, just 2 km from the city centre, Ibis Wien City is easily accessible via public transport with underground stations nearby.
Modern Amenities
Enjoy a comfortable stay in air-conditioned rooms equipped with all the modern amenities you need. Stay connected with free Wi-Fi and wired internet throughout the hotel.
Nearby Attractions
Explore Vienna's vibrant culture with restaurants, markets, and shopping streets within a 3 km radius. Don't miss out on visiting the Naschmarkt, Schönbrunn Palace, and Mariahilfer Straße.
Book now for a convenient and comfortable stay at Ibis Wien City, where modern amenities and nearby attractions await you.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.
Location
Guest Reviews
Ontbijt
Niks
Klimaanlage, Großes Zimmer
Gute Ausstattung
Sauber
Kleid Schrank zu klein
Sehr gute Lage, kleines aber gutes Frühstück, sehr dichte Fenster, sehr freundliches Personal
Die Unterkunft war semi sauber, die Lage ist gut, würde aber als Frau nicht alleine draussen herumlaufen. Man wird von Bettlern angequatscht und belästigt.
Gute Lage nahe Zentrum, sehr freundliches und hilfsbereites Personal, reichhaltiges Frühstück, saubere Zimmer - übertrifft drei Sterne!
Accessability and the hotel is close to paid parking and the public transit. Can visit downtown Vienna in 10 mins from the location.
The reception staff manager was rude when I needed help with paid parking. Apart from that, we had a good stay at the hotel.
They clean regularly
The hotel is not conveniently located near any major sightseeing attractions, and it is about a 15-minute walk from the nearest train station. For me, traveling with two heavy suitcases, walking that distance to the hotel was very difficult, especially on a very hot and humid day.
Unfortunately, the most disappointing part of my stay was the treatment I received from the reception staff upon arrival.
As soon as I arrived, the female receptionist was unfriendly and her behavior toward me was extremely disrespectful. After I checked in and provided the documents she requested, she gave me a form written in a language other than English. I had to ask her several questions to understand how to complete it correctly.
When I then politely asked her about the hotel’s location and what tourist attractions were nearby, her tone suddenly became very harsh. She raised her voice, raised her eyebrows at me, and spoke to me in an aggressive and disrespectful manner. I was shocked and very disappointed by her behavior. I told her that I did not feel welcomed as a guest and that her manner was inappropriate.
Instead of apologizing or trying to resolve the situation, she raised her voice even more and called one of two men who appeared to be hotel staff or security. When he came to the front desk, I tried to ask him why she was treating me this way, but he interrupted me and said in a deep, harsh voice, “Don’t justify.”
I explained that I was not trying to justify anything. He then pointed toward the elevator and simply ordered me to go upstairs.
I found the entire experience frightening, humiliating, and extremely insulting, especially as a solo traveler in a foreign country. After walking a long distance with heavy luggage in very hot and humid weather, the last thing I expected was to be treated this way when arriving at a hotel.
I was exhausted and did not have the energy to cancel my stay and look for another hotel, so I stayed.
Great location nice rooms lovely bar and outdoor area
No tea/coffee facilities in room
A great hotel - the location is very good with a nearby U-Bahn station and tram stops, which can get you to Vienna city centre in approximately 10 minutes. There is plenty of space in the room to store belongings, and I found the bed to be very comfortable and the shower to have good pressure. Staff were very polite upon check-in, and spoke great English if that is something you require.
There were no charging points next to the bed and minor noise can be heard from the U-Bahn tracks outside (if facing them)
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