Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Accommodating staff
Cons:
Small rooms
Narrow lift
Wi-Fi quality

Categories

Cleanliness
9.61
Consistently mentioned as clean and well-maintained across reviews.
Service
9.88
Staff were described as friendly, accommodating, and helpful.
Location
9.82
Perfect location near attractions, making it very convenient for guests.
Room Quality
8.37
Some rooms were noted as small, which affected the overall comfort.
Amenities
8.7
Basic amenities were highlighted, but some guests criticized the Wi-Fi and lift size.
Value for Money
8.56
Some guests found the hotel a bit pricey for the room sizes offered.
Food and Beverage
8.41
Limited mention of food services, but adequate options available.
Overall Experience
9.48
Overall positive experiences with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:35

Property Description

Historical Charm
Located just 250 metres from Florence Cathedral, The Frame is housed in a historical building renowned for its connection to the iconic Mona Lisa. The property exudes charm and history, offering guests a unique and memorable stay.

Individually Designed Rooms
Each room at The Frame Hotel is a blend of comfort and style, featuring unique furnishings and modern amenities such as air conditioning, a minibar, and a flat-screen TV. The private bathrooms are equipped with complimentary toiletries, ensuring a pleasant and relaxing stay for every guest.

Central Location
Situated in the heart of Florence's historical centre, The Frame Hotel boasts original exposed stone and brick elements, adding to its character. With the Santa Maria Novella Train Station just a 5-minute walk away, guests can easily explore all that the city has to offer.

Experience the charm and history of Florence at The Frame Hotel. Book your stay now for an unforgettable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for € 20 per person per night when using an existing bed.
    Children from 7 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    Children from 3 years old to 6 years old stay for € 20 per person per night when using an available extra bed.
    Children from 7 years old to 17 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 973 reviews
Cleanliness: 9.61
Service: 9.88
Location: 9.82
Room Quality: 8.37
Amenities: 8.7
Value for Money: 8.56
Food and Beverage: 8.41
Overall Experience: 9.48
P
Peter • couple • au
10
2026-05-30 • via Nuitee
M
Manojlovic • family_with_children • hr
10
2026-05-26 • via Nuitee
H
Hicham • extended_group • sa
8
2026-05-25 • via Nuitee
S
Stern • extended_group • us
8
Likely would not stay there again
Pros:

Location

Cons:

Indifferent staff no free breakfast

2026-05-23 • via Nuitee
N
Naseem • couple • sa
8
2026-05-22 • via Nuitee
M
Marta • couple • es
10
Florencia en la palma de tu mano
Pros:

La localización, en pleno centro.

2026-05-18 • via Nuitee
V
Vilma • couple • ch
10
Tolles Hotel an genialer Lage. 5 Minuten zum Dom und Bahnhof Santa Maria Novella.
Pros:

Die Lage war genial.

Cons:

Nichts

2026-05-17 • via Nuitee
A
Audree • solo_traveller • us
10
Pros:

Great location very comfortable. Professional staff

2026-05-17 • via Nuitee
E
Emmanuelle • family_with_children • fr
9
Séjour parfait. Établissement très bien situé ,proche de tout.
Pros:

L’emplacement est idéal. L’accueil du personnel.
La chambre est bien insonorisée

Cons:

Il manque un espace extérieur,une terrasse.

2026-05-17 • via Nuitee
N
Novellino • couple • us
9
It was a great stay
Pros:

Everything

2026-05-17 • via Nuitee
C
Cristina • family_with_children • ph
9
2026-05-15 • via Nuitee
I
Ipek • solo_traveller • de
9
Recommended
Pros:

Excellent location, close to all sights. Great noise insulation on windows as we didn't hear any traffic despite the busy street.

Cons:

Wifi connection in the room was not good

2026-05-13 • via Nuitee
Буклина • couple • fr
10
2026-05-11 • via Nuitee
J
Jordi • solo_traveller • es
8
2026-05-11 • via Nuitee
C
Corti • couple • it
8
2026-05-10 • via Nuitee
Марин • family_with_children • bg
10
2026-05-09 • via Nuitee
R
RAFAEL • couple • us
10
Pros:

Location
Staff very nice

2026-05-08 • via Nuitee
C
Cindy • couple • ca
10
2026-05-08 • via Nuitee
P
Paulo • solo_traveller • us
10
2026-05-07 • via Nuitee
E
Elsa • couple • ch
9
Eine wunderschöne Perle eines Hotels in Florenz!
Pros:

Eine aussergewöhnliche Unterkunft nahe des Doms!

2026-05-05 • via Nuitee