Premier Hotel Regent

Hotels
•
Premier Hotels & Resorts
8.2 (1576 reviews)
22 Esplanade, Beach Front , East London , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Cons:
Poor service
Dated facilities

Categories

Cleanliness
7.03
The carpet in the passage was dirty.
Service
7.5
Concierge was unfriendly and staff did not provide adequate assistance.
Location
10
The location of the hotel was appreciated by multiple reviewers.
Room Quality
8.04
Rooms were dated and had amenities for only one guest.
Amenities
7.49
Lacked basic amenities like a fridge and microwave, which were mentioned as negatives.
Value for Money
9.52
Good value for money mostly, but issues reported affect perceived value.
Food and Beverage
8.98
Breakfast was enjoyable, although there were issues with service.
Overall Experience
7.03
Overall stay was very poor; multiple issues reported affected guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:18

Property Description

Luxurious Accommodations
Experience comfort and convenience in our air-conditioned rooms, each equipped with modern amenities such as a TV, tea/coffee maker, and phone. Upgrade to a room with a balcony for stunning views.

Delectable Dining Options
Indulge in a variety of culinary delights at our two restaurants. Enjoy a fine dining experience at the Grill Room Restaurant or savor a traditional carvery meal at our Sunday buffet. For a more laid-back atmosphere, head to the Y-Knot Pub with its panoramic views of the Indian Ocean.

Convenient Location
Situated on the Esplanade, our hotel is just a short drive away from popular shopping destinations and the airport. Explore the city with ease and let our 24-hour staff assist you with any arrangements.

Book your stay at Premier Hotel Regent now for a memorable experience in East London.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ELS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for ZAR 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1576 reviews
Cleanliness: 7.03
Service: 7.5
Location: 10
Room Quality: 8.04
Amenities: 7.49
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 7.03
X
Xashimba • solo_traveller • za
10
2026-06-13 • via Nuitee
K
Khaya Lurwengu • couple • za
8
2026-06-12 • via Nuitee
N
Nomatamsanqa • couple • za
10
Enjoyed everything
Pros:

Well prepared breakfast,perfect location,sea view

Cons:

Carport for the cars

2026-06-12 • via Nuitee
M
Minenhle • solo_traveller • za
10
Pros:

It was clean and convenient, close to all the places I had intended to visit

2026-06-12 • via Nuitee
F
Fundiswa Bianca • family_with_children • za
8
2026-06-12 • via Nuitee
L
Ludwe • couple • za
10
2026-06-12 • via Nuitee
B
Burtles • solo_traveller • za
9
Comfy, aesthetic, Luxury
Pros:

It was truly amazing
From the view to the food
The rooms were clean and the beds were comfy

Cons:

Only problem was there was a graduation so it was loud and busy but it did not continue till late

2026-06-12 • via Nuitee
F
Fundiswa Bianca • family_with_children • za
8
Cons:

Room not ready at check-in time

2026-06-12 • via Nuitee
A
Aubrey • extended_group • za
10
2026-06-11 • via Nuitee
P
Pumza • solo_traveller • za
8
Pros:

Courtesy

Cons:

Nothing

2026-06-10 • via Nuitee
K
Kapa • solo_traveller • ls
6
Cold…..but breathtakingly beautiful view of the sunrise from the balcony.
Pros:

The location is to die for. The scenic road leading up to the hotel, the ocean view …..the location is perfect.

Cons:

The heating facilities leave a lot to be desired.

2026-06-09 • via Nuitee
A
Avela • solo_traveller • za
6
2026-06-08 • via Nuitee
L
Luyanda • couple • za
8
2026-06-08 • via Nuitee
P
Phikolomzi • family_with_children • za
10
2026-06-07 • via Nuitee
J
Jaco • solo_traveller • za
9
2026-06-06 • via Nuitee
N
Novuko • family_with_children • za
5
Pros:

Reception Staff, security staff awesome people. The room was gorgeous and spacious.

Cons:

Their housekeeping staff RUDE. I arranged for a late check-out to be 12h00 but their housekeeping staff knocked in my room Twice like police. The second knock was at 11h40 where the lady said I better be out of the room by 12h00 (mind you I'm in the shower) so she is shouting from outside. That happened today being 5/062026 and I was stating at room 418. For that mistreatment I hated being there and will never ever arrange late check-out. If I do come back again it will be because of the lovely security and reception staff and the beautiful room

2026-06-05 • via Nuitee
R
Raymond • couple • za
10
Awesome
Pros:

Everything

Cons:

None

2026-06-03 • via Nuitee
N
Ngqunge • solo_traveller • za
1
2026-06-03 • via Nuitee
G
Grace nondala • couple • za
7
2026-06-03 • via Nuitee
N
Ntanjana • extended_group • za
10
Peaceful,good,value for money.
Pros:

Seaview

Cons:

Nothing

2026-06-01 • via Nuitee