Premier Hotel Regent

Hotels
•
Premier Hotels & Resorts
8.2 (1658 reviews)
22 Esplanade, Beach Front , East London , ZA
+27 43 709 5000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Cons:
Poor service
Dated facilities

Categories

Cleanliness
7.03
The carpet in the passage was dirty.
Service
7.5
Concierge was unfriendly and staff did not provide adequate assistance.
Location
10
The location of the hotel was appreciated by multiple reviewers.
Room Quality
8.04
Rooms were dated and had amenities for only one guest.
Amenities
7.49
Lacked basic amenities like a fridge and microwave, which were mentioned as negatives.
Value for Money
9.52
Good value for money mostly, but issues reported affect perceived value.
Food and Beverage
8.98
Breakfast was enjoyable, although there were issues with service.
Overall Experience
7.03
Overall stay was very poor; multiple issues reported affected guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:18

Property Description

Luxurious Accommodations
Experience comfort and convenience in our air-conditioned rooms, each equipped with modern amenities such as a TV, tea/coffee maker, and phone. Upgrade to a room with a balcony for stunning views.

Delectable Dining Options
Indulge in a variety of culinary delights at our two restaurants. Enjoy a fine dining experience at the Grill Room Restaurant or savor a traditional carvery meal at our Sunday buffet. For a more laid-back atmosphere, head to the Y-Knot Pub with its panoramic views of the Indian Ocean.

Convenient Location
Situated on the Esplanade, our hotel is just a short drive away from popular shopping destinations and the airport. Explore the city with ease and let our 24-hour staff assist you with any arrangements.

Book your stay at Premier Hotel Regent now for a memorable experience in East London.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ELS

Location

Guest Reviews

8.2
Based on 1658 reviews
Cleanliness: 7.03
Service: 7.5
Location: 10
Room Quality: 8.04
Amenities: 7.49
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 7.03
P
Pretty • solo_traveller • za
10
2026-10-13 • via Nuitee
E
Elizabeth • solo_traveller • za
8
Lovely view!
Pros:

Sea view

Cons:

My blanket was dirty

2026-10-13 • via Nuitee
D
Deshni • solo_traveller • za
9
It was a nice room with a beautiful view
Pros:

Seaview and suite

Cons:

Furniture was damaged and no fridge in the suite

2026-10-12 • via Nuitee
M
MZI • solo_traveller • za
9
Pros:

Good sea viewing

Cons:

No

2026-10-11 • via Nuitee
M
Mphonyana • extended_group • za
10
Perfect
Pros:

Ooh my goodness the breakfast was freshly made and prepared well to my liking 🙏the dining room was so clean and with good ocean view 💃💃

Cons:

I have literally nothing that I can criticise

2026-10-09 • via Nuitee
L
Lizo • solo_traveller • za
10
2026-10-08 • via Nuitee
N
Nthabiseng • couple • za
8
2026-10-08 • via Nuitee
S
Siphesihle • solo_traveller • za
7
2026-10-08 • via Nuitee
A
Avuzwa • couple • za
10
Splendid
Pros:

The staff and their hospitality

Cons:

Nothing

2026-10-07 • via Nuitee
N
Ngqolozana • solo_traveller • za
9
2026-10-07 • via Nuitee
Z
Zethu • couple • za
9
Pros:

Sea view

Cons:

Our room didn’t have a fridge

2026-10-07 • via Nuitee
D
Disco • solo_traveller • za
8
2026-10-07 • via Nuitee
E
Evald • solo_traveller • za
9
2026-09-19 • via Nuitee
R
Retsidisitswe • solo_traveller • za
7
2026-09-19 • via Nuitee
N
nkumbesi • couple • za
8
2026-09-19 • via Nuitee
A
Ayanda • solo_traveller • za
10
2026-09-17 • via Nuitee
P
Portia Phumeza • family_with_children • za
10
Keep up the good work.
Pros:

The breakfast was perfect with the variety of foods to choose from.
It was lovely and nice👌

Cons:

Nothing everything was 👌

2026-09-16 • via Nuitee
H
Helgard • solo_traveller • za
10
2026-09-16 • via Nuitee
M
Mthunzi • extended_group • za
10
Pros:

Everything

Cons:

Nothing

2026-09-11 • via Nuitee
P
Pumla N • solo_traveller • za
8
Pros:

The sea view and the room had almost all the facilities that I needed 👌

Cons:

I struggled to operate the aircon and TV , I had to request assistance from the staff to assist with TV settings and it took him longer to manage the settings.

2026-09-11 • via Nuitee