Premier Hotel Regent

Hotels
•
Premier Hotels & Resorts
8.2 (1658 reviews)
22 Esplanade, Beach Front , East London , za
+27 43 709 5000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Cons:
Poor service
Dated facilities

Categories

Cleanliness
7.03
The carpet in the passage was dirty.
Service
7.5
Concierge was unfriendly and staff did not provide adequate assistance.
Location
10
The location of the hotel was appreciated by multiple reviewers.
Room Quality
8.04
Rooms were dated and had amenities for only one guest.
Amenities
7.49
Lacked basic amenities like a fridge and microwave, which were mentioned as negatives.
Value for Money
9.52
Good value for money mostly, but issues reported affect perceived value.
Food and Beverage
8.98
Breakfast was enjoyable, although there were issues with service.
Overall Experience
7.03
Overall stay was very poor; multiple issues reported affected guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:18

Property Description

Luxurious Accommodations
Experience comfort and convenience in our air-conditioned rooms, each equipped with modern amenities such as a TV, tea/coffee maker, and phone. Upgrade to a room with a balcony for stunning views.

Delectable Dining Options
Indulge in a variety of culinary delights at our two restaurants. Enjoy a fine dining experience at the Grill Room Restaurant or savor a traditional carvery meal at our Sunday buffet. For a more laid-back atmosphere, head to the Y-Knot Pub with its panoramic views of the Indian Ocean.

Convenient Location
Situated on the Esplanade, our hotel is just a short drive away from popular shopping destinations and the airport. Explore the city with ease and let our 24-hour staff assist you with any arrangements.

Book your stay at Premier Hotel Regent now for a memorable experience in East London.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: ELS

Location

Guest Reviews

8.2
Based on 1658 reviews
Cleanliness: 7.03
Service: 7.5
Location: 10
Room Quality: 8.04
Amenities: 7.49
Value for Money: 9.52
Food and Beverage: 8.98
Overall Experience: 7.03
S
Sakela • couple • za
10
2026-08-29 • via Nuitee
P
Priscilla • family_with_children • za
8
Improvement on the positioning of the aircon (up to the ceiling) could assist.
Pros:

Breakfast was great.

Cons:

The airconditioner is situated at the level of the bed on the side. The air from the aircon hits the bed directly and makes lying in bed very uncomfortable.

2026-08-28 • via Nuitee
N
Ndzamela • solo_traveller • za
4
Cons:

No space for charging my phone

2026-08-28 • via Nuitee
S
Stemele • solo_traveller • za
7
2026-08-27 • via Nuitee
X
Xolisa • couple • za
9
My stay was relaxing and amazing
Pros:

I did not have the breakfast

Cons:

I was happy with everything

2026-08-27 • via Nuitee
V
Vilakazi • solo_traveller • za
6
Pros:

Helpful staff

Cons:

Old furniture and no bar fridge

2026-08-27 • via Nuitee
C
Carvalho • solo_traveller • br
10
Pros:

Wonderful staff, beautiful and affordable hotel.

2026-08-26 • via Nuitee
O
Olwethu • family_with_children • za
6
2026-08-26 • via Nuitee
K
Kumbuza • solo_traveller • za
9
Pros:

Comfort & spacious room

Cons:

Nothing

2026-08-25 • via Nuitee
S
siyabonga • couple • za
8
enjoyed
Pros:

superb

Cons:

iron on the other floor and no fridge in the room

2026-08-24 • via Nuitee
C
Claus • solo_traveller • za
8
I enjoyed the stay at the hotel, the location was perfect, the stay comfortable, the breakfast great
Pros:

Well balanced assortment of food. Very tasty

2026-08-20 • via Nuitee
T
Thabo • couple • za
8
2026-08-20 • via Nuitee
M
Mpho • extended_group • za
9
Incredible
Pros:

The location was good and close to all the key places

2026-08-20 • via Nuitee
E
Erinique • couple • za
10
2026-08-19 • via Nuitee
T
Tshiphiwa • couple • za
9
2026-08-12 • via Nuitee
M
Manyano • couple • za
5
2026-08-11 • via Nuitee
L
Luphumlo • couple • za
9
2026-08-11 • via Nuitee
A
aphiwe • couple • za
8
Restful and comfortable
Pros:

Staff friendliness and willing to always help

Cons:

There was no bar fridge

2026-08-11 • via Nuitee
N
Nontsingiselo • solo_traveller • za
10
Pros:

I liked everything from reception to the room. And the room service, dinner served in the room was superb.

Cons:

The breakfast ordered for room service was disappointing.

2026-08-09 • via Nuitee
A
Asanda • solo_traveller • za
10
2026-08-07 • via Nuitee