Facilities

Fitness facilities
Health or beauty spa nearby
Free WiFi
Luggage storage
Wheelchair accessible
Fitness facilities
Smoke-free property
Housekeeping on request
Casino nearby
Health or beauty spa nearby
See all facilities

Review Highlights

Pros:
Central location
Comfortable rooms
Friendly staff
Cons:
Staff unavailability at night
Cleanliness issues
No car park

Categories

Cleanliness
8.8
Some complaints regarding dirty bedsheets and wifi issues at times.
Service
9.27
Mixed reviews; some positive sentiments about staff but significant complaints about staff unavailability at crucial times.
Location
10
Consistently praised for excellent location and proximity to major attractions.
Room Quality
8.81
Some units were spacious and comfortable, but issues with room facilities and cleanliness were noted.
Amenities
9.26
Amenities were generally satisfactory, but lack of a car park was mentioned.
Value for Money
9.79
Guests felt it was worth the expense, especially for the location.
Food and Beverage
9.25
No specific mentions, assumed standard quality for this hotel tier.
Overall Experience
10
Overall experiences were positive with several guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:44

Property Description

Experience the perfect blend of comfort and convenience at Collins House Apartments by CLLIX, your ideal home away from home in the heart of Melbourne.

Spacious Accommodations
Relax in our 50 thoughtfully designed guestrooms, outfitted with kitchens that include full-sized refrigerators and ovens, allowing you to cook like a chef. Enjoy the luxury of separate sitting areas and modern amenities, ensuring your stay is as enjoyable as it is comfortable.

Entertainment and Connectivity
Stay entertained with our 50-inch flat-screen televisions featuring digital programming, while complimentary wireless internet access keeps you connected to loved ones and the outside world, whether for work or leisure.

Prime Location
Situated just a stone’s throw from Collins Street and within walking distance to attractions like SEA LIFE Melbourne and the Melbourne Convention and Exhibition Centre, you’ll be perfectly positioned to explore the local culture and vibrant city life.

Don’t miss out on this unique opportunity—book your stay at Collins House Apartments by CLLIX today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Events/parties not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.4
Based on 2940 reviews
Cleanliness: 8.8
Service: 9.27
Location: 10
Room Quality: 8.81
Amenities: 9.26
Value for Money: 9.79
Food and Beverage: 9.25
Overall Experience: 10
A
Abigail • solo_traveller • au
9
Pros:

Great location, had everything you would need for a few night stay. Bed was very comfortable!

Cons:

The shower head for both bathrooms were hard to adjust it kept moving as you showere so had to shower on the side because that is where the water was spraying to.

2026-06-19 • via Nuitee
J
Judith • couple • au
9
2026-06-19 • via Nuitee
P
Phung • family_with_children • vn
10
Cons:

The pilows are to high

2026-06-18 • via Nuitee
C
Corinne • extended_group • au
10
Awesome
Pros:

Location, the aprment was amazing

Cons:

The smell in the hallway from the rubbish disposal

2026-06-16 • via Nuitee
D
Darma • solo_traveller • au
9
Pros:

Location & convenience

Cons:

The seals on the windows can be improved as the external noise could still be heard

2026-06-15 • via Nuitee
H
Hemant • solo_traveller • nz
10
2026-06-14 • via Nuitee
C
Carrington • solo_traveller • au
9
2026-06-14 • via Nuitee
S
Steven • couple • au
10
Cons:

Tiles in the shower are very slippery

2026-06-14 • via Nuitee
M
Meisam • couple • au
8
2026-06-13 • via Nuitee
B
Brody • extended_group • au
10
2026-06-13 • via Nuitee
N
Nupur Nandini • family_with_children • in
10
2026-06-12 • via Nuitee
B
Brittany • family_with_children • au
8
We loved our stay - only thing we’d really change is the pillows to sleep on we’re all terribly high and hard.. would be
Pros:

easy to find - great location - clean and comfy

Cons:

The floors could have been cleaner and the pillows were all so hard!

2026-06-12 • via Nuitee
M
Mitch • solo_traveller • au
10
2026-06-12 • via Nuitee
M
Matthew • extended_group • au
8
2026-06-11 • via Nuitee
P
Peter • couple • nz
10
2026-06-10 • via Nuitee
V
Vivian • family_with_children • sg
9
2026-06-08 • via Nuitee
S
SAQER • couple • sa
5
2026-06-07 • via Nuitee
S
Sarie Azlia • solo_traveller • my
9
Pros:

The room with the city view was superb! U can actually capture a bird's eye view fron the 41 floor.

2026-06-07 • via Nuitee
E
Elliott • couple • au
10
Was excellent amazing staff etc
Pros:

Everything was great

Cons:

Nothing a did not like

2026-06-05 • via Nuitee
I
Ivy C • solo_traveller • au
10
Amazing Stay!
Pros:

Staff were incredibly accommodating, my partner and I were able to leave our belongings at reception after check out to get breakfast and roam until we were ready to collect our belongings.
Location is amazing, 2 trams accessible at street level, but also very central and walking distance to great restaurants and entertainment.
The room itself was modern, clean and spacious. Amazing range of facilities - Full sized fridge, stove top, table ware and utensils, washing machine and dryer.

For reference, we booked a 1 bedroom apartment

Cons:

The bathroom fan wasn't working at our time of visit, though we were only there 2 nights so this was not much of a bother :)
A newer TV model would be appreciated but if you're only after Netflix, and regular TV then you'll be fine!

2026-06-05 • via Nuitee