Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels

Hotels
•
Independent
9 (1344 reviews)
326/13 Phrabarami Road, Kathu, Patong, Phuket, 83150 , Patong , TH
66-66-0955019

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Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Free airport transportation
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Spacious and comfortable rooms
Cons:
Difficult access to location
Inadequate pool cleanliness
Noisy rooms

Categories

Cleanliness
8.33
Generally clean based on positive mentions, but some complaints about the hygiene of the pool.
Service
9.8
Staff was described as very accommodating and friendly.
Location
8.34
Remote location on a hill makes access difficult without transport; many mention the need for taxis.
Room Quality
9.29
Rooms received mostly positive feedback regarding size and comfort, despite noise complaints.
Amenities
9.32
Amenities like the pool and gym were noted positively; however, some issues with availability.
Value for Money
8.28
Guests expressed that prices are too high for the quality offered.
Food and Beverage
9.33
Breakfast and dining options were rated positively, indicating high quality.
Overall Experience
9.3
Overall positive experience despite some mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 05:58

Property Description

Luxurious Accommodations
Unwind in one of our 74 air-conditioned rooms, each with a private balcony and modern amenities to keep you connected and comfortable. Whether relaxing in your room or enjoying the view from the terrace, indulge in luxury.

Culinary Delights
Savor local cuisine at Blue & White Restaurant or opt for room service while enjoying the breathtaking views. Don't miss the chance to grab a drink at the bar/lounge or poolside bar for a truly indulgent experience.

Recreation and Services
Take a dip in the outdoor pool, explore the garden, or enjoy complimentary wireless internet access. With a focus on guest satisfaction, our hotel offers concierge services, wedding services, and more. Book now and experience luxury at Marina Gallery Resort Kacha Kalim Bay.

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9
Based on 1344 reviews
Cleanliness: 8.33
Service: 9.8
Location: 8.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
A
Abdullah • couple • sa
10
Pros:

المكان جميل جداً ونظيف والخدمة ودودة

2026-06-13 • via Nuitee
H
Husein • solo_traveller • il
10
2026-06-08 • via Nuitee
H
Hassn • couple • iq
9
2026-06-04 • via Nuitee
K
Katelyn • solo_traveller • au
5
There's better hotels around, stay somewhere else.
Pros:

Wouldn't recommend this hotel. Room was very grotty, marks all overs the walls and stains also. It's up a fairly steep hill so if you struggle with walking at elevation I wouldn't recommend. Upon arrival I was told they required a 3000 baht security deposit and that they would only accept cash. Pretty annoying for this not to have been advised prior as I would have ensured I had the necessary cash on me, no explanation was provided for why they wouldn't accept a card transaction like every other hotel does. Missed out on a tax-free purchase because they were holding my physical passport until I could go to an ATM to withdraw the cash. Breakfast is pretty bad, only had basic coffee machines and pastries were stale. Quite a limited selection. Bed is very creaky, I woke up multiple times from the noise. The pool is good but slightly annoying that there is no way to order drinks or food to a poolside table like every other hotel. Other guests were very noisy so I'm glad I was only there for a few nights. Hotel is pretty but that's about the only redeeming factor.

Cons:

Cleanliness, staff attitudes.

2026-06-02 • via Nuitee
A
Ali • couple • sa
10
2026-05-29 • via Nuitee
A
Ali • couple • sa
9
2026-05-29 • via Nuitee
F
Fata • solo_traveller • sa
10
2026-05-28 • via Nuitee
K
Kunal • solo_traveller • ae
9
Amazing property if you looking to spend time in hotel
Pros:

Very beautiful, antic looking heritage property, super clean and well maintained

Cons:

Slope up the property is quite steep and not easy to walk

2026-05-27 • via Nuitee
H
Hassan • couple • de
10
Pros:

Alles ist sauber preis ist sehr gut ruhige Lage und nur 7 min vom Zentrum entfernt
Werde ich nochmal da buchen

2026-05-18 • via Nuitee
R
Revital • solo_traveller • il
10
2026-05-17 • via Nuitee
R
Rik Franciscus Theodorus • family_with_children • nl
7
Prima
Pros:

Mooi hotel in rustige omgeving (als er geen complete groep uit Kazachstan naast je zit helaas). Prachtig zwembad en prima
Ontbijt. Je bent wel afhankelijk van de tuk tuk of taxi om naar Patong te gaan, dus je kunt niet even ergens heen lopen.

Cons:

Tuk tuk zou ook gasten vanaf het drop off punt moeten ophalen. Niet alleen brengen. Personeel vraagt constant om foto’s te maken, blijkbaar om aan bazen te laten zien dat ze hun taken uitvoeren maar dit is vervelend (mag ik een foto maken van jou met de smoothie). Veel kwallen bij het strand (dus helaas weinig gezwommen)

2026-05-14 • via Nuitee
R
Rik Franciscus Theodorus • family_with_children • nl
7
2026-05-14 • via Nuitee
N
Najat • couple • fr
9
Séjour agréable
Pros:

Très bel établissement, bien situé. L’endroit est calme et paisible. J’ai adoré cet hôtel, le personnel y est très accueillant et respectueux. Le lieu est magnifique, l’architecture le cadre sont apaisent. Je réserverai de nouveau pour mes prochaines vacances.

2026-05-11 • via Nuitee
B
Bhavya • solo_traveller • id
10
I had the lovliest stay here and I will surely and 100% return
Pros:

I was given an upgrade and the staff really go out of their way to make you feel special. Superb hospitality !

Cons:

Nothing !

2026-05-09 • via Nuitee
J
John • couple • au
8
Pros:

Location & walkin pool access

2026-05-09 • via Nuitee
E
Ezziouani • couple • qa
10
2026-05-08 • via Nuitee
M
Morad • solo_traveller • fr
9
2026-05-05 • via Nuitee
M
mohamed • couple • ma
9
Pros:

Merci pour le séjour

2026-05-05 • via Nuitee
R
Roland • solo_traveller • lb
9
Beautiful boutique 5 stars hotel that I would definitely come back to
Pros:

The staff and the hotel decoration and style

Cons:

That there's no restaurants after 8 PM or room service dining

2026-05-05 • via Nuitee
A
A • couple • kz
10
2026-05-02 • via Nuitee