Marina Gallery Resort-KACHA-Kalim Bay by Sugar Marina Boutique Hotels

Hotels
326/13 Phrabarami Road, Patong, Kathu, Phuket 83150, Thailand , Patong Beach , th

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Spacious and comfortable rooms
Cons:
Difficult access to location
Inadequate pool cleanliness
Noisy rooms

Categories

Cleanliness
8.33
Generally clean based on positive mentions, but some complaints about the hygiene of the pool.
Service
9.8
Staff was described as very accommodating and friendly.
Location
8.34
Remote location on a hill makes access difficult without transport; many mention the need for taxis.
Room Quality
9.29
Rooms received mostly positive feedback regarding size and comfort, despite noise complaints.
Amenities
9.32
Amenities like the pool and gym were noted positively; however, some issues with availability.
Value for Money
8.28
Guests expressed that prices are too high for the quality offered.
Food and Beverage
9.33
Breakfast and dining options were rated positively, indicating high quality.
Overall Experience
9.3
Overall positive experience despite some mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 05:58

Property Description

Luxurious Outdoor Pool and Garden
Experience serenity at Marina Gallery Resort-KACHA-Kalim Bay with its stunning outdoor pool, lush garden, and picturesque pool views.

Delicious Dining and Impeccable Service
Indulge in a culinary journey at the on-site restaurant, with 24-hour room service available. Enjoy the convenience of free WiFi throughout the property and a 24-hour front desk for all your needs.

Comfortable Rooms and Convenient Amenities
Relax in air-conditioned rooms equipped with modern essentials like a flat-screen TV, safety deposit box, and private bathroom. Start your day right with a buffet or à la carte breakfast and unwind on the terrace with breathtaking views.

Book now for an unforgettable stay at Marina Gallery Resort-KACHA-Kalim Bay - SHA Plus in Patong Beach!

Important information:

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

Cleanliness: 8.33
Service: 9.8
Location: 8.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
H
Hana family_with_children qa
10
2026-08-12 via Nuitee
H
Hamad family_with_children ae
10
2026-08-11 via Nuitee
M
MOATH couple sa
10
2026-08-11 via Nuitee
M
Mohammad family_with_children sa
9
فندق بطراز فرنسي فاخر
Pros:

الديكورات الفرنسية جميلة جداً تجدها في كل زاوية
اكل المطعم جداً لذيذ
الفطور كوزي ومتنوع
الاطلالات جداً رائعة
الموظفين جداً ودودين
يوجد سيارة تك تك تنقلك 4 مرات بالسوم الى اقرب مول او سوبرماركت

Cons:

تنظيف الغرفة يمكن أن يكون أفضل وبمستوى أعلى
البركة فيها بعض الحشرات فيتوجب تنظيفها بشكل مستمر
اللوبي او الاستقبال جداً صغير
لاتوجد ماكينة قهوة!
وتتجمع فيها كمية من الشنط
ولا يوجد الا موظفين او موظف
غرفة الفاميلي روم واسعه وبها صالة لكن لاتوجد اطلاله جيده فيطل على موقف الدبابات وعزل الصوت جهة الصالة يعتبر غير جيد ولكن بالاجمال الغرفة جيدة جداً

2026-08-08 via Nuitee
M
Marlene solo_traveller qa
10
Amazing resort
Pros:

Staff is absolutely amazing and the room is huge. I will always book into that hotel.
The other people that we were with didnot realise that no pork is served. I was happy as I donot eat Pork.
Happy hour drinks are non Alcoholic. But wow it was yummy

Cons:

I loved everything.

2026-08-04 via Nuitee
A
AbuAdam84 solo_traveller ae
10
Pros:

Everything was perfectly nice

2026-07-22 via Nuitee
I
Issa couple om
9
Pros:

الموقع ونظافه

Cons:

كل شي جميل

2026-07-14 via Nuitee
F
Floriane family_with_children re
8
Un très bel hôtel au calme au coeur de Patong
Pros:

C'est un hôtel très calme à 7 minutes en voiture de Patong Beach. Il est vraiment charmant , le personnel est adorable, l'accueil, le confort de l'hôtel, la vue sur le Patong touristique. La chambre est magnifique. Les jardins sont beaux et il y a une piscine pour se rafraîchir. La plage de Patong beach et walking street sont à 7 minutes en voiture.

Cons:

Je dirai qu'il faudrait améliorer le petit déjeuner dans la mesures où c'est un 5 etoiles: il serait mieux d'avoir des jus de fruits frais et des produits plus élaborés et de meilleures viennoiseries. La cuisine ferme trop tôt en soirée : 20 heure pour la dernière commande c'est trop tôt . Et je dirai qu'une serviette rafraîchissante aurait été la bienvenue à notre arrivée. Il y a des navettes proposées pour Patong Beach et les centres commerciaux.

2026-07-04 via Nuitee
A
Aliyah solo_traveller gb
8
2026-07-01 via Nuitee
K
KHALIFA family_with_children om
10
اعجبني المكان هادئ والموظفين محترمين
Pros:

المكان جميل وهادئ ونظيف والموظفين جيدين لديهم حسن التعامل والرقي

Cons:

لا يوجد

2026-06-30 via Nuitee
M
Michel extended_group il
9
Pros:

הכל היה מושלם הבריכה הצמודה לחדר הכי מפנק

Cons:

מיקום המלון קושי לאין ערוך לרדת ולעלות למלון , המיקום שלו מאוד בעייתי ובנוסף ההסעה מהמלון למרכז העניינים הינו לכוון אחד בלבד מה שהקשה על החזרה , כל המלונות במרחב יש להם הסעות וחזרה למלון אומנם בשעות קבועות אבל זה מאוד אפקטיבי .

2026-06-28 via Nuitee
M
Mohammed Salim Al Alawi solo_traveller om
6
2026-06-23 via Nuitee
A
Abdullah couple sa
10
Pros:

المكان جميل جداً ونظيف والخدمة ودودة

2026-06-13 via Nuitee
H
Husein solo_traveller il
10
2026-06-08 via Nuitee
H
Hassn couple iq
9
2026-06-04 via Nuitee
K
Katelyn solo_traveller au
5
There's better hotels around, stay somewhere else.
Pros:

Wouldn't recommend this hotel. Room was very grotty, marks all overs the walls and stains also. It's up a fairly steep hill so if you struggle with walking at elevation I wouldn't recommend. Upon arrival I was told they required a 3000 baht security deposit and that they would only accept cash. Pretty annoying for this not to have been advised prior as I would have ensured I had the necessary cash on me, no explanation was provided for why they wouldn't accept a card transaction like every other hotel does. Missed out on a tax-free purchase because they were holding my physical passport until I could go to an ATM to withdraw the cash. Breakfast is pretty bad, only had basic coffee machines and pastries were stale. Quite a limited selection. Bed is very creaky, I woke up multiple times from the noise. The pool is good but slightly annoying that there is no way to order drinks or food to a poolside table like every other hotel. Other guests were very noisy so I'm glad I was only there for a few nights. Hotel is pretty but that's about the only redeeming factor.

Cons:

Cleanliness, staff attitudes.

2026-06-02 via Nuitee
A
Ali couple sa
10
2026-05-29 via Nuitee
A
Ali couple sa
9
2026-05-29 via Nuitee
F
Fata solo_traveller sa
10
2026-05-28 via Nuitee
K
Kunal solo_traveller ae
9
Amazing property if you looking to spend time in hotel
Pros:

Very beautiful, antic looking heritage property, super clean and well maintained

Cons:

Slope up the property is quite steep and not easy to walk

2026-05-27 via Nuitee