Hampton Inn & Suites Temecula

Hotels
•
Hilton Worldwide
8.8 (166 reviews)
28190 Jefferson Ave, Temecula, California, 92590 , Temecula , US
1-951-506-2331

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Fitness facilities
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Pool closed
Cleanliness issues

Categories

Cleanliness
8.01
Several mentions of cleanliness issues, including hair in the bathroom.
Service
9.98
Staff received high praise for their responsiveness and accommodating nature.
Location
9.02
Conveniently located with easy parking.
Room Quality
8.47
Rooms were generally clean, but some had issues like lack of blackout blinds.
Amenities
7.5
Pool was closed during stay, disappointing for guests.
Value for Money
8.96
Felt pricing was reasonable given the service, but limited due to issues.
Food and Beverage
9.51
Breakfast options were commendable and well-received.
Overall Experience
8.98
Overall good experience despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:22

Property Description

Experience comfort and convenience at Hampton Inn & Suites Temecula, your perfect getaway in the heart of Temecula.

Recreational Amenities
Take a dip in our inviting outdoor pool, unwind in the hot tub, or stay fit at our fully-equipped fitness center. Every moment spent here is designed for relaxation and rejuvenation.

Modern Accommodations
Choose from 98 spacious, air-conditioned rooms featuring refrigerators and microwaves. Enjoy complimentary wired and wireless internet along with 42-inch LCD televisions to ensure you feel right at home.

Convenient Event Space
Planning a meeting or event? Our hotel includes 1064 square feet of flexible conference space and a 24-hour business center, making it the ideal venue for any occasion.

Don't miss out on this exceptional experience. Book your stay at Hampton Inn & Suites Temecula today!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Alcohol is not served at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAN

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Food & Beverage

    No alcohol served onsite

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 166 reviews
Cleanliness: 8.01
Service: 9.98
Location: 9.02
Room Quality: 8.47
Amenities: 7.5
Value for Money: 8.96
Food and Beverage: 9.51
Overall Experience: 8.98
A
Apryl • couple • us
1
Pros:

Location to old town

Cons:

The front desk agent was incredibly rude and unprofessional. The room was filthy. They had nothing else to give me told me to deal with it on my own with book.

2026-05-21 • via Nuitee
K
KENT • couple • us
3
I was very disappointed especially considering the cost.
Pros:

I didn't like the breakfast.

Cons:

The food selection and presentation were poor. For example, there was no fresh fruit, e.g. melon, berries, grapes. There was no yogurt. Hard boiled eggs, toast, fresh pastries would have been nice. The cream cheese for bagels was in a big tub rather than individual packets. The food that was offered just didn't look appetizing. The coffee was good.

The shower was old and small. In the shower the water pressure was extremely low. There was no heat in the bathroom.

The television was difficult to navigate.

The bed pillows were cheap and uncomfortable.

2026-05-18 • via Nuitee
K
Kasper • solo_traveller • us
2
I was there for a wedding and I was surrounded by friends, so it was a good weekend all in all, but the things I mention
Pros:

The staff is amazing! I believe the gentleman that checked me was Ron but not sure, then Christian and also a woman whose name I can’t remember. All three were wonderful.

The bed was comfortable.

The breakfast was a very pleasant surprise. Well done.

Cons:

The jacuzzi was out of order.
My room was oddly dark. Not enough lights.
My House phone did not work so I either had to call the hotel from my cell phone or walk down the hallway to the front desk if I have any questions.
I still have no idea what sort of television system and remote control I was dealing with. Christian was kind enough to come to my room in the middle of the night and try to help me with it, but after he left, I still could not figure it out. Just get a normal TV with a normal remote control. It was absolutely terrible.
To be honest with you, it was not worth almost $600 for two nights.

2026-05-13 • via Nuitee
J
Jamie • couple • us
9
It was great
Pros:

The front desk worker was so accommodating.

Cons:

Nothing

2026-05-07 • via Nuitee
E
EBRU • extended_group • tr
7
2026-05-03 • via Nuitee
A
Ashley • couple • us
9
2026-04-29 • via Nuitee
A
Adriana • family_with_children • us
5
Overall it was fine it’s just that if I am paying for a room to be comfortable and rest I do expect everything to be fun
Pros:

The spacious room and the continental breakfast.

Cons:

We arrived at night time I was exhausted but wanted to take a shower. The floor in the shower was dirty I notice that when the water started to run dirt and black traces started to go down the drain With the water. Then I notice the blinds were not down and I wanted to put them down so the sun would not hit my face when the sun came up. There was a control that said blinds but I was never able to get it to work. I waited for the next day and reported to the front desk. The next day when I reported the blind situation maintenance came did not even push the buttons on the wall or control just went to look at the blinds on the wall and did not even do anything just turn and said “all be back later”. I had to go to my event and don’t know if they did come back but by the timer I came back from my event the blinds were still not functioning. That was annoying since we did wanted to take time to sleep in with out having the sun hit us in the face. That is why we just decide to not extend our stay and leave the second day.

2026-04-26 • via Nuitee
T
tomicjr • Couples
10
Great stay! Clean, quiet room. Convenient location.
Pros:

Great stay! Christal was extremely cheerful, hospitable and accommodating! She was a breath of fresh air after a disastrous check-in experience next door at the Spring Hill Suites (NOT up to Marriott standards). First time visiting Temecula and was in town with friends for a wedding. They stayed at the Spring Hill Suites and said it was very noisy from Highway 15. Our room at the Hampton Inn was clean and QUIET. We were on the 3rd floor on the back side. It was a blessing in disguise and was very convenient to everything we were interested in doing.

2026-04-25 • via Tripadvisor
E
eric • solo_traveller • us
5
2026-04-21 • via Nuitee
O
Odyssey675680 • Business
4
Poor experience
Pros:

From the moment I entered my room, I noticed a handprint on the full-length mirror near the TV area. It immediately made the room feel not fully cleaned. I also found spots on one of the towels and the bath rug did not appear clean.

I attempted to contact the front desk through the app messaging system (which I’ve used successfully at other hotels), but I never received a response. I tried again the following morning with the same result. When I spoke with the front desk in person, I was told housekeeping is only provided every other day, and was offered a refresh (towels and trash), which did not address the cleanliness concerns.

Later that day, I noticed food debris under the air-conditioning unit, despite not eating in the room. This further raised concerns about whether the room had been properly cleaned prior to my arrival.

The next morning, I spoke with another staff member, Maria, who was very kind and helpful. After that, the mirror and debris were addressed. I appreciated her effort and professionalism.

However, overall, the room still did not feel clean. There were visible spots on surfaces like the microwave and refrigerator, and the bath rug continued to look worn and unclean even after being replaced.

Between the lack of response through the app, inconsistent housekeeping, and overall condition of the room, this is not a property I would choose to stay at again. The only positive part of my experience was the assistance from Maria.

2026-04-17 • via Tripadvisor
A
Aza • couple • us
8
Pros:

Location clean

Cons:

The elevators took forever

2026-04-16 • via Nuitee
J
Joyce • couple • us
9
Pros:

Front desk staff were very friendly and helpful.room was comfortable.

Cons:

Housekeeping was not daily.

2026-04-13 • via Nuitee
A
Albert • couple • us
7
Okay
Pros:

Staff , location

Cons:

Room

2026-04-13 • via Nuitee
M
Marlyss • solo_traveller • us
10
2026-04-13 • via Nuitee
S
stewart • extended_group • us
5
Great location, not worth the price!
Pros:

I enjoyed location.

Cons:

Breakfast was horrible, only decent thing we're waffles.
When I opened our refrigerator, the door fell off. It was balancing on a screw.
Paid over 200 a night for this room, not worth 80 a night!

2026-04-12 • via Nuitee
T
TERESA • couple • us
1
I was expecting a very lovely stay at the hotel instead it turned out to be worse in a motel the poo
Pros:

good

Cons:

I enjoyed the front desk people checking us in. They’re very lovely and friendly and very professional.

2026-04-09 • via Nuitee
F
Francisco • solo_traveller • us
10
2026-04-06 • via Nuitee
O
Oscar • couple • us
10
Very nice hotel
Pros:

Very clean

Cons:

Breakfast was not good

2026-04-04 • via Nuitee
H
Henry • family_with_children • us
4
Pros:

Decent location and price. Friendly and accommodating staff.

Cons:

Hot tub wasn't even hot at all. Facility needs some touch up on the door frames and amenities other than the lobby. TV guide and system glitch and not user friendly

2026-04-01 • via Nuitee
W
Wanda • extended_group • us
8
It was pleasant
Pros:

The room was clean and comfortable The TV was a little confusing direction on finding channels would have been helpful

Cons:

The hot tub was cold and turning it on did not heat it

2026-03-28 • via Nuitee