Hotel Rose Garden Shinjuku

Hotels
8.1 (5356 reviews)
Shinjuku-ku, Nishishinjuku 8-1-3 , Tokyo , JP

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location near metro/station (convenient for Shinjuku and Fuji hikes)
Friendly, helpful and accommodating staff
Generally clean and well-maintained rooms
Often good breakfast offerings
Convenient in-room amenities (e.g., microwave) and nearby shops
Cons:
Rooms frequently described as very small/cramped (especially for 4 people)
Breakfast quality/variety and breakfast room size are inconsistent; some found it poor or expensive
Noise / limited soundproofing on some floors
Laundry facilities closed and no onsen available
Occasional cleanliness lapses (odor, visible dirty tiles) and some rushed front-desk explanations

Categories

Cleanliness
8.4
Mostly praised as very clean across reviews; a few mentions of room odor and visible dirty tiles that suggest occasional lapses.
Service
8.7
Staff repeatedly described as friendly, helpful and accommodating (e.g., sending forgotten passports); isolated comments about hurried explanations at check-in.
Location
9
Consistently highlighted as excellent — close to metro/station, convenient for Shinjuku and Fuji hikers, many guests cite the location as a key benefit.
Room Quality
6.8
Frequently reported as very small and cramped (especially family rooms); some noise/soundproofing issues. Bathrooms functional but space is limited.
Amenities
7.8
Mixed: room microwaves and basic facilities are positives, but laundry closure, no onsen and partial allergy labeling for breakfast are noted drawbacks.
Value for Money
8
Many guests call it good value for the price; a few mention slightly high pricing or that breakfast adds cost, so value is generally positive but not uniform.
Food and Beverage
7.6
Breakfast is often praised (variety/quality for many), but several guests report limited variety, small breakfast room, high price or poor quality in isolated cases.
Overall Experience
8.5
Overall positive experience driven by location, cleanliness and helpful staff, tempered by small rooms, occasional noise and variability in breakfast/amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 23:36

Property Description

Prime Location near Shinjuku Skyscraper District

Luxurious Rooms with Modern Amenities

Convenient Services and Dining Options

Experience the vibrant city life at Hotel Rose Garden Shinjuku. With a prime location steps away from the Shinjuku Skyscraper District, our hotel offers luxurious rooms equipped with modern amenities such as flat-screen TVs and minibars. Enjoy Italian cuisine and a selection of wines at In the Garden135, or explore nearby attractions like the Tokyo Metropolitan Government Building and Shinjuku Gyoen National Garden. Take advantage of convenient services like room service, dry cleaning, and laundry facilities during your stay. Book now for an unforgettable experience in the heart of Tokyo.

Important information:

Different policies and additional supplements may apply for group bookings for 5 rooms or more.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

8.1
Based on 5356 reviews
Cleanliness: 8.4
Service: 8.7
Location: 9
Room Quality: 6.8
Amenities: 7.8
Value for Money: 8
Food and Beverage: 7.6
Overall Experience: 8.5
J
Jöns • couple • se
10
2026-10-31 • via Nuitee
F
FannyK • extended_group • my
8
Pros:

Personnel très agréable, souriant et sympathique. L'hôtel est bien placé et les commodités alentours sont suffisantes. La chambre était plutôt calme. Bon petit dejeuner

Cons:

Nous avions la chambre lit superposés et nous étions 3. Chambre petite avec espace restreint et quasi pas de place pour ranger nos valises.
Le lit du haut est bon pour un enfant mais l'espace du bas un peu réduit pour un couple. Oreiller trop mou et le matelas etait vraiment dur et pas du tout confortable, j'ai du demander un surmatelas pour dormir. Pour un nuit, ça a fait l'affaire mais pas plus.

2026-10-30 • via Nuitee
I
Ilona • extended_group • au
8
2026-10-30 • via Nuitee
R
Rod • family_with_children • nz
7
Great location great staff breakfast I thought was wonderful especially the Japanese parts of it
Pros:

Staff was great

Cons:

Air conditioning didn’t work or we couldn’t get it going so very hot and uncomfortable
And the extractor fan in bathroom didn’t work

2026-10-28 • via Nuitee
L
Lara • couple • ch
10
Pros:

Location

2026-10-26 • via Nuitee
J
Jimmy • couple • it
10
2026-10-26 • via Nuitee
向坂 • couple • jp
10
Pros:

いつもは、ツインの部屋タイプを利用していますが、今回は、2段ベッドタイプ(3人)を、大人2名で予約してました。下段は、ダブルのマットレス？で上段は、シングルでした。急遽、大人3人で宿泊することになり、追加料金を支払いましたが、フロントの方々の説明や心配りにわがままを聞いてもらい、ありがたく今も感謝しています。次回もこの部屋がいいとリクエストがありますが、ホント満足しています。ありがとうございました。

Cons:

特にありません。全てにおいて満足です。

2026-10-25 • via Nuitee
Q
QUELLET • family_with_children • fr
10
Tres bien
Pros:

L’emplacement et le personnel

Cons:

Rien

2026-10-25 • via Nuitee
L
Lara • couple • ch
8
Pros:

Location, room size

2026-10-25 • via Nuitee
Q
QUELLET • family_with_children • fr
10
Parfait pour visiter Tokyo
Pros:

L’emplacement et personnel très competent

Cons:

/

2026-10-25 • via Nuitee
K
Kyung • couple • kr
7
Pros:

역근처라 찾기 수월함. 직원들 서비스 친절한편.

Cons:

금연룸이었으나 담배냄새가 배어있었고 청소상태는 괜찮았는데 샤워커튼 냄새가 거슬렸다

2026-10-24 • via Nuitee
E
Erica • couple • gb
8
Simple, comfortable, good location
Pros:

Great location and staff

Cons:

Rooms are small but to be expected in Tokyo

2026-10-23 • via Nuitee
M
Michael • couple • us
9
Pleasant stay, great breakfast and great location in Shinjinku
Pros:

Great

Cons:

Smallish room

2026-10-23 • via Nuitee
F
Fatima • couple • us
10
Pros:

The room, clean, good space, comfortable. Great buffet

2026-10-22 • via Nuitee
C
Claudia • couple • us
10
Very friendly people
Pros:

The location, the breakfast

Cons:

The shower

2026-10-19 • via Nuitee
J
Josep Maria • solo_traveller • es
9
Perfect location, comfortable and clean.
Pros:

Locación and cleaniness.

Cons:

Price a little high. Lighting in bathroom.

2026-10-19 • via Nuitee
J
jozsef • solo_traveller • se
10
Pros:

Läget

2026-10-19 • via Nuitee
S
Sarah • family_with_children • ie
9
Met all expectations.
Pros:

Breakfast was plentiful, staff exceptional, housekeeping exceptional.

Cons:

Twin room is quite small the only draw back.

2026-10-19 • via Nuitee
W
Walter • couple • de
5
Gutes und schlechtes
Pros:

Das Frühstück war sehr gut

Cons:

Das Zimmer war viel zu klein die betten waren sehr hart das Bad war eine kleine Nasszelle

2026-10-17 • via Nuitee
J
John • couple • us
9
Overall good stay. Good Location. Great Breakfast
Pros:

Breakfast was amazing

Cons:

Staff kinda get antsy on your last day

2026-10-16 • via Nuitee