Novotel Aachen City

Hotels
•
Novotel
8.3 (4686 reviews)
Peterstr. 66 , Aachen , DE
+49 241 51590

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Had issues with check-in delays
Room lacked minibar
Cleanliness in some areas could improve

Categories

Cleanliness
8.01
The hotel room was clean and well maintained.
Service
8.68
Service was very friendly and polite.
Location
8.72
Great location within walking distance of the city center.
Room Quality
7.97
Room size was good, but some had issues like a lack of refrigerator.
Amenities
8
Standard amenities but lacking in some items like a minibar.
Value for Money
8.26
Good value overall despite some minor issues.
Food and Beverage
8.51
Breakfast was extensive and delicious.
Overall Experience
8.28
Generally a good experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:35

Property Description

Modern Comfort and Convenience

Set in the heart of Aachen, the 4-star Novotel Aachen City offers modern, soundproofed rooms with air-conditioning, flat-screen TV, and free Wi-Fi. Enjoy a comfortable stay with tea/coffee facilities and a cozy sofa in each room.

Family-Friendly Amenities

With a children's playroom, kids' menu, and a fitness center boasting panoramic city views, families are sure to have a memorable stay. Parents can unwind in the bar or on the terrace while the little ones are entertained.

Delicious Dining Options

Indulge in North Rhine-Westphalian and Mediterranean cuisine at the Novo² restaurant. Whether enjoying a meal indoors or al fresco on the terrace, guests can savor a variety of delectable dishes.

Book your stay at Novotel Aachen City now for a perfect blend of comfort, convenience, and culinary delights.

Important information:

When traveling with pets, please note that an extra charge of €24 per pet, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Location

Guest Reviews

8.3
Based on 4686 reviews
Cleanliness: 8.01
Service: 8.68
Location: 8.72
Room Quality: 7.97
Amenities: 8
Value for Money: 8.26
Food and Beverage: 8.51
Overall Experience: 8.28
M
Mehmet Fatih • couple • be
8
2026-09-19 • via Nuitee
F
Flemming • solo_traveller • de
7
2026-09-18 • via Nuitee
C
Camilo • family_with_children • co
1
2026-09-18 • via Nuitee
M
Michael • couple • de
8
2026-09-15 • via Nuitee
M
Michael • extended_group • de
10
Das perfekte Wohlfühl-Hotel für Mensch und Hund!
Pros:

Ich habe aus beruflichen Gründen schon in hunderten Hotels gewohnt, aber keines hat nettere Mitarbeiter und Mitarbeiterinnen und behandelt Hunde besser als das Novotel in Aachen. Ein riesiges Dankeschön dafür! Die Hunde bekamen nicht nur Leckerlis, Näpfe und Decken, es gab auch eine Foto-Session und Hundespielzeug. Also eine absolute Top-Adresse für alle, die mit ihrem geliebten Vierbeiner die Kaiserstadt am Dreiländereck besuchen und eine gute Zeit haben wollen!

Cons:

Alles war perfekt!

2026-09-14 • via Nuitee
A
Asya • solo_traveller • de
10
2026-09-14 • via Nuitee
M
Markus • solo_traveller • de
9
2026-09-12 • via Nuitee
فيصل • couple • qa
8
استمتعت بالاقامه
Pros:

الغرف مريحه ومناسبه وواسعه والمكان جميل

Cons:

الفطور غير متنوع والأكل محدود

2026-09-11 • via Nuitee
S
Steven • couple • gb
6
Okay
Pros:

Good location, and helpful staff

Cons:

Carpets were worn out and the rooms looked like they needed updating

2026-09-10 • via Nuitee
M
mic11 • solo_traveller • it
9
2026-09-09 • via Nuitee
K
Ketevan Theocharis • solo_traveller • ge
8
Απλά ήταν καλό
Pros:

Ήταν όλα όμορφα απλα

Cons:

Δεν έχει ένα μικρό ψυγείο μέσα στο δωμάτιο

2026-09-07 • via Nuitee
E
Ebtesam • solo_traveller • qa
9
2026-09-07 • via Nuitee
S
Sylke • couple • de
8
2026-09-06 • via Nuitee
S
Sid-Ali • couple • fr
5
2026-09-05 • via Nuitee
H
hout • couple • nl
10
2026-09-03 • via Nuitee
B
Bisessar • couple • be
8
2026-09-02 • via Nuitee
H
Horst • couple • de
8
2026-09-01 • via Nuitee
E
Erinne • family_with_children • gb
7
2026-08-31 • via Nuitee
A
Alessia • family_with_children • it
8
Pros:

Very nice hotel and rooms, all very clean. The position is great, you can reach the city center and every service by feet.

Cons:

The room wasn't quiet large for a family of four. The bathroom is split between a room with the toilet and another room with sink and shower: it isn't quiet practical. The room had no fridge which I always find useful in a hotel room.

2026-08-31 • via Nuitee
S
stefano • family_with_children • ch
5
rooms and beds too small rather a 3 stars than a 4 stars
Pros:

Good breakfast, very very kind and effective reception staff.. parking in house...nothing more i am afraid..

Cons:

Offered executive rooms, the highest category are pretty small, the beds way too small (max 160w...no kingsize!), loud/bad acoustic insulation (in the room one can hear everything happening in the wc in spite of a closed door & the noise outside in very present)

2026-08-31 • via Nuitee