Novotel Aachen City

Hotels
•
Novotel
8.3 (4556 reviews)
Peterstr. 66 , Aachen , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Had issues with check-in delays
Room lacked minibar
Cleanliness in some areas could improve

Categories

Cleanliness
8.01
The hotel room was clean and well maintained.
Service
8.68
Service was very friendly and polite.
Location
8.72
Great location within walking distance of the city center.
Room Quality
7.97
Room size was good, but some had issues like a lack of refrigerator.
Amenities
8
Standard amenities but lacking in some items like a minibar.
Value for Money
8.26
Good value overall despite some minor issues.
Food and Beverage
8.51
Breakfast was extensive and delicious.
Overall Experience
8.28
Generally a good experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:35

Property Description

Modern Comfort and Convenience

Set in the heart of Aachen, the 4-star Novotel Aachen City offers modern, soundproofed rooms with air-conditioning, flat-screen TV, and free Wi-Fi. Enjoy a comfortable stay with tea/coffee facilities and a cozy sofa in each room.

Family-Friendly Amenities

With a children's playroom, kids' menu, and a fitness center boasting panoramic city views, families are sure to have a memorable stay. Parents can unwind in the bar or on the terrace while the little ones are entertained.

Delicious Dining Options

Indulge in North Rhine-Westphalian and Mediterranean cuisine at the Novo² restaurant. Whether enjoying a meal indoors or al fresco on the terrace, guests can savor a variety of delectable dishes.

Book your stay at Novotel Aachen City now for a perfect blend of comfort, convenience, and culinary delights.

Important information:

When traveling with pets, please note that an extra charge of €24 per pet, per night applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for free when using an available extra bed.
    People 16 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 4556 reviews
Cleanliness: 8.01
Service: 8.68
Location: 8.72
Room Quality: 7.97
Amenities: 8
Value for Money: 8.26
Food and Beverage: 8.51
Overall Experience: 8.28
B
Basima • solo_traveller • nl
9
Good value for money
Pros:

The room was clean, spaciouse and honestly good value for money. I read some reviews about the temperature of the rooms. But I could regulate the temperature in my room just fine, even when it was 35 degrees outside my room was cool and nice.

Cons:

The hotel is next to a casino, so sometimes it can be a bit noisy outside.

2026-06-20 • via Nuitee
H
Harald • solo_traveller • de
10
Pros:

Freundliches Personal Gute Lage sehr gutes Frühstück sehr sauberes und helles Parkhaus

2026-06-18 • via Nuitee
Y
Yvonne • couple • nl
7
Prima verblijf gehad.
Pros:

Voorzieningen goed en personeel zeer vriendelijk.

Cons:

De omgeving. Veel zwervers en drugsgebruikers in de buurt.
In de garage sliepen zwervers.

2026-06-18 • via Nuitee
E
Eshuis • solo_traveller • nl
8
2026-06-18 • via Nuitee
M
Maria • couple • ch
6
2026-06-17 • via Nuitee
G
Gillian • solo_traveller • gb
8
Pros:

Good size room, good bed, excellent shower

Cons:

Not a very pleasant walk into the old town.

2026-06-16 • via Nuitee
K
khaled • couple • il
8
Pros:

a great location, in the center. Parking lot near by

2026-06-16 • via Nuitee
M
Michael • solo_traveller • de
9
Angenehmer Aufenthalt in einem sehr guten Haus mit sehr nettem Personal.
Pros:

Freundliches Prrsonal, kurze Wege zu Stadtmitte und Eurogress Konferenzzentrum, sehr gute Betten, Zimmer leise obwohl zur Straße gelegen.

Cons:

Kein ordentlicher Schrank im Zimmer, Fön und Steckdose im Bad funktionierte nicht, Lampe am Bett funktionierte nicht.
Die Umgebung ist sehr stark durch Zuwanderer geprägt, in der Tiefgarage campierten Obdachlose. Viele Bettler auf der Straße. Insgesamt macht die Gegend nicht den besten Eindruck. Dafür kann das Hotel aber nichts.

2026-06-15 • via Nuitee
M
Milica • solo_traveller • de
10
Toll
Pros:

Alles super!

2026-06-15 • via Nuitee
J
Judith • couple • de
8
Angenehme Übernachtungsmöglichkeit anlässlich eines Kurztripps
Pros:

Parkmöglichkeit in einer öffentlichen Tiefgarage mit Zugang zum Hotel. Netter Empfang. Angenehme Zimmerausstattung. bequeme Betten.

Cons:

entfällt

2026-06-15 • via Nuitee
T
Torsten • family_with_children • de
8
Gute Übernachtungsmöglichkeit für Städtebesuch in Aachen und Maastricht
Pros:

Die Nähe zur Innenstadt, freundlicher Empfang, nette Bar mit leckeren Cocktails, später Checkout

Cons:

Der enge Toilettenraum (für 2m-Körpergrösse), teures Frühstück (deswegen nicht mitgebucht)

2026-06-14 • via Nuitee
T
Tatiana • couple • de
8
2026-06-14 • via Nuitee
U
Urs • solo_traveller • ch
10
2026-06-12 • via Nuitee
P
Patrick • couple • ch
9
2026-06-12 • via Nuitee
S
Sören Wurmbach • solo_traveller • de
8
Pros:

Zimmer sauber, ideal für einen kurzen Aufenthalt

Cons:

Schade das Frühstück bei dem Preis nicht inklusive ist aber wusste man ja vorher

2026-06-11 • via Nuitee
R
Ron • solo_traveller • nl
3
Pros:

personeel was vriendelijk

Cons:

Het bed was zeer slecht, doorgelegen

2026-06-10 • via Nuitee
F
Farid • couple • de
7
War ok
Pros:

Die Lage

Cons:

War alles ok. Personal war ein wenig zu sachlich

2026-06-10 • via Nuitee
L
Lorenz • couple • de
7
Angenehmer und unkomplizierter Aufenthalt für einen Zwischenstopp
2026-06-09 • via Nuitee
H
Hisham • couple • at
10
2026-06-09 • via Nuitee
M
Martin • extended_group • de
9
Pros:

Sehr sauber, zuvorkommende Menschen, gute Ausstattung, reichhaltiges Frühstück, tierlieb

2026-06-08 • via Nuitee