DoubleTree by Hilton St. Louis Forest Park

Hotels
•
Doubletree by Hilton
7.9 (622 reviews)
4550 Forest Park Avenue , Saint Louis , us
+1 314-256-7777

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Excellent service
Convenient location
Cons:
High prices
Cleanliness issues
No free breakfast

Categories

Cleanliness
6.86
Several reviews mentioned cleanliness issues, including unclean bathrooms and stained towels.
Service
9.33
Overall positive sentiment regarding staff, highlighting exceptional customer service from multiple employees.
Location
9.37
Near the hospital was a recurring positive mention, with guests appreciating its convenience.
Room Quality
8.32
General satisfaction expressed about the room comfort and amenities, though not extensively detailed.
Amenities
7.35
Breakfast availability and pricing were noted as negatives; however, some positive mentions regarding comfort.
Value for Money
6.81
Positive notes on convenience but concerns regarding overpriced stays were highlighted.
Food and Beverage
6.36
Several guests expressed disappointment about the lack of free breakfast options.
Overall Experience
8.83
Mixed feelings based on service and location, with some significant issues impacting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 01:17

Property Description

Luxurious Accommodations
Less than 5 minutes’ walk from Forest Park, DoubleTree by Hilton St. Louis Forest Park offers guest rooms with modern amenities such as a 55" flat-screen TV, free WiFi, and convenient kitchen facilities. The comfortable rooms also feature a private bathroom with complimentary toiletries, ensuring a relaxing stay.

Convenient Facilities
Stay active during your visit with access to the on-site fitness centre. Additionally, guests can easily satisfy their cravings by purchasing snacks from the MadeMarket located within the hotel premises.

Prime Location
Situated near popular attractions like the Saint Louis Science Center, Saint Louis Art Museum, and Saint Louis Zoo, our hotel provides easy access to the best of the city. With key landmarks just a short drive away, including the Gateway Arch and Busch Stadium, DoubleTree by Hilton St. Louis Forest Park is the perfect choice for your stay in St. Louis.

Important information:

Renovation work will only be conducted during business hours on weekdays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 622 reviews
Cleanliness: 6.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 7.35
Value for Money: 6.81
Food and Beverage: 6.36
Overall Experience: 8.83
S
Sara • solo_traveller • us
5
Pros:

Comfy beds, breakfast, helpful with a special request

Cons:

Delayed check in, stressed staff, lobby under maintenance, attached to huge hospital meaning additional use of key cards all over, having to pay for parking, visible dirty parts of room, shower and some unidentified sticky liquid across pictures

2026-07-18 • via Nuitee
H
Heather • family_with_children • us
2
The staff was not helpful during our entire 3 day stay. I will never stay at this hotel again.
Pros:

The fact that the hotel connected to the hospital where I was seeing a patient. That is it.

Cons:

My son left a bag in our room and have called MANY times about it. The one time I was able to reach anyone in Housekeeping, she let me know how much she didn't want to look for our bag. Never received any type of call back. Last time I called and spoke with someone at the front desk and they said they would personally hand deliver the message to return the call, that was 2 days ago. I don't usually write reviews, but on this one, big thumbs down.

2026-07-16 • via Nuitee
J
JA181 • Family • London, England
10
Highly recommend!
Pros:

I would 10/10 recommend the DoubleTree St. Louis, especially for anyone who needs to be near Barnes Jewish Hospital, which is right next door.

I had the pleasure of being greeted on arrival by Alex at the front desk, and he set the tone for my entire stay. I was there for two weeks while my mom was a patient at Barnes, and Alex was excellent throughout. He made sure we were looked after and taken care of — his calm, warm, funny demeanor put us instantly at ease, which meant the world since my mom was undergoing treatments and tensions were running high. When I needed to extend my stay, Alex and the entire DoubleTree team were more than accommodating for my situation.

A major bonus: the third floor is connected directly to the hospital, so you don't even have to go outside. That made it safe and incredibly convenient for me to go back and forth, which was a godsend because I was still working full-time while supporting my mom.

If you're considering the DoubleTree St. Louis in the Central West End, I cannot recommend it, plus Alex and the entire staff, enough.

2026-07-06 • via Tripadvisor
D
David • couple • au
8
2026-07-05 • via Nuitee
R
Rachelle • solo_traveller • us
10
Pros:

It was amazing.

2026-07-04 • via Nuitee
V
Vance • family_with_children • us
8
2026-06-24 • via Nuitee
J
Jeff • extended_group • us
10
Was great
Pros:

Very clean and was happy it’s right at the Hospital no driving abound

Cons:

Love the staff they was all nice and friendly

2026-06-23 • via Nuitee
A
Alexander • couple • gb
8
Very adequate!
Pros:

There was a guy on the front desk called 'Alex', who was just a great ambassador for the brand. He was super friendly, welcoming and accommodating.

The room was spacious, comfortable, quiet. The hotel was in a great location.

Cons:

One of the other receptionists (short, glasses, bit older) was a bit unpleasant. No sunlight out of her, couldn't muster a "hello" or a "how are you". Looked angry.

It's a pain that the restrooms are locked with a card key. For god's sake, just let people use the restroom without going through security clearance - it's ridiculous.

2026-06-13 • via Nuitee
S
Sarah • family_with_children • us
5
2026-06-12 • via Nuitee
S
Sarah • couple • us
7
Lovely staff, comfortable stay, expensive for what you get
Pros:

Great bed and room. Evelyn and Crabtree toiletries. Excellent staff

Cons:

Breakfast same day in and out. Disappointing variety of food. No service on day 2.

2026-06-09 • via Nuitee
M
Mark • couple • us
9
2026-06-08 • via Nuitee
Тютерева • extended_group • us
4
Everything was good, only the room was dusty.
Pros:

Bed

Cons:

I don't like breakfast especially tea-it was cold. Also, personal on the kitchen , a dusty room

2026-06-03 • via Nuitee
F
Feauto • solo_traveller • us
10
2026-06-01 • via Nuitee
S
Salman Alfaresy • solo_traveller • kw
5
Good but would not book again.
Pros:

The rooms were clean. Safe location.

Cons:

The room had a very noisy AC compressor that would wake me up in the middle of the night when it randomly goes off. Requested to change the room. The bed was very very soft, no support. The curtains didn’t work.

2026-06-01 • via Nuitee
U
Unterreiner • couple • us
5
Alot of little things but I was glad to be close to hospital.
Pros:

Did not know about breakfast . Coffee was good . Location to hospital was good for us.

Cons:

Bathroom floor was really dirty. Hair and whatever was behind the door. Bathroom tub was dirty with hair on edges of it. Not enough grab bars for tub.

2026-06-01 • via Nuitee
K
K • solo_traveller • us
10
2026-05-31 • via Nuitee
F
FineAleLover • Solo travel • Overland Park, Kansas
2
Completely Incompetent
Pros:

This place is the worst! Service is less than incompetent. They could not produce the room I was promised and tried to tell me the noisy side was an upgrade. I was told by the front desk that they are not Hilton, hmmm? So many issues and too many to enumerate here. One glaring incident - the parking garage has a sign saying “Doubletree by Hilton Parking”. When I couldn’t get my key to give access, I pushed the intercom button. The first words I hear are “I CAN’T HELP YOU!!" Seriously, this is hospitality now??

2026-05-30 • via Tripadvisor
J
JamesThomas615 • Couples • Hurricane Mills, Tennessee
4
Nice Property But Uncomfortable Temp In Room
Pros:

This hotel is conveniently located near Forest Park and right beside Barnes Jewish Hospital. Our room was upgraded and it was clean and spacious but the air conditioner in that room didn't work very well at all. No matter how low I set the thermostat, the temp in the room would not go below 72 degrees and I have difficulty breathing and sleeping when the temp isn't cooler. The bed was comfortable and if the a/c had worked I would have gotten a great night's sleep. The breakfast buffet was not very impressive at all but since it was mostly covered by my food & beverage credit I can't complain. I would stay at this location again but would ensure that the a/c was working properly or ask to be reassigned to another room.

2026-05-27 • via Tripadvisor
S
Samuel • couple • us
2
We didnt stay a night and ended up leaving 2 days early and asked for a refund for our 2nd night
Pros:

friendly staff offering a refund

Cons:

room was lowkey disgusting
- Leftover Chinese food
- Pubic hair on bathroom floor
- Crumbs and mud stains on couch
- Sticky patches on carpet
- Hairy boogers on lamp
- Stain on wall next to night stand

2026-05-27 • via Nuitee
J
Jason • couple • us
3
Was not happy overall. Seemed scamming.
Pros:

I liked the location and the bed. The couch in the room was nice too.

Cons:

The lady at the front desk had no idea what she was doing. I had to use the bathroom bad and after I checked in I went to use my facilities and I couldn’t enter my room because she had me on the 8th floor and my room was on the 2nd floor. There was no pool, for $250 a night there should be a pool, breakfast was supposed to be included and it was not. Staff even double charged my cousin who was on the trip with me. I feel like this hotel is only trying to take advantage of people who need a place to stay near the hospitals, which is horrible.

2026-05-24 • via Nuitee