BIO Hotel - Hotel Quinta da Serra

Hotels
9 (245 reviews)
Estrada do Chote, 4 - Jardim da Serra , Funchal , pt

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Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Clean rooms
Great breakfast options
Cons:
Inconsistent food quality
Some amenities not up to standard
High dining prices

Categories

Cleanliness
8.58
Overall, rooms were reported as clean, though some facilities were described as aging.
Service
9.55
Staff was generally friendly and attentive; however, there were mentions of poor service in specific instances.
Location
9.59
The location is praised for its beautiful surroundings and peaceful atmosphere.
Room Quality
9.54
Rooms were noted to be clean and spacious with good furnishings.
Amenities
9.07
Facilities such as the SPA area and pool were appreciated, though there were complaints about water temperatures.
Value for Money
8.53
Pricing was considered high by some guests, particularly for dining.
Food and Beverage
7.58
Food quality, especially during dinner, received negative feedback, making it a point of contention.
Overall Experience
9.55
Overall, guests enjoyed their stay with many positive remarks about the hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:06

Property Description

Luxurious Accommodation
Indulge in modern air-conditioned rooms and suites at the 5-star BIO Hotel - Hotel Quinta da Serra, each equipped with a flat-screen TV, minibar, and free WiFi. Enjoy the stunning valley views from your own balcony and relax in the fully equipped bathroom with a bathtub.

Wellness and Dining Experience
Unwind in the indoor pool, hot tub, and Spa & Wellness centre, or savor Madeira's cuisine with organic produce at the hotel's restaurant overlooking the ocean. Grab a drink at one of the two bars, including a terrace bar by the pool.

Recreational Activities and Surroundings
Explore the lush garden area with diverse flora, including the island's tallest eucalyptus tree. Engage in activities like billiards and a library in the old Quinta building, or pamper yourself with a massage, gym session, or sauna. Additionally, a fully-equipped conference room is available for business needs.

Ready to experience luxury in Jardim da Serra Village? Book your stay at BIO Hotel - Hotel Quinta da Serra now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 30 per person per night when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 245 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 9.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 7.58
Overall Experience: 9.55
M
Michel • couple • be
9
Parfait!
Pros:

Tout était parfait.
L'accueil, l'endroit, les jardins, le confort de la chambre, les repas.
Rien à redire.

2026-06-11 • via Nuitee
N
Nicola • solo_traveller • de
8
2026-06-09 • via Nuitee
L
Ludovic • couple • fr
9
Un superbe hôtel dans un parc magnifique
Pros:

Le parc qui est magnifique
La qualité du personnel
La qualité des repas (dîner et petit déjeuner)
Les actions de l’établissement en faveur de l’environnement.

Cons:

Rien

2026-06-08 • via Nuitee
B
Beatriz • couple • mc
9
Estancia muy tranquila en un entorno excepcional
Pros:

Muy bonito entorno, finca con árboles muy frondosos y buenas instalaciones, piscina estupenda. Desayuno muy bueno y una chica, Noemí, que da masajes en la zona de SPA y que es increíble. Masaje relajante espectacular.
Totalmente recomendable. Si vuelvo a Madeira sin duda volveré a este hotel

Cons:

La decoración e instalaciones no son nuevas pero está todo muy bien mantenido, así que nada que reprochar tampoco.
Necesario coche propio porque no se puede llegar de otra forma. En nuestro caso también era eso lo que buscábamos, tranquilidad absoluta

2026-06-04 • via Nuitee
S
sandra • couple • fr
8
Hôtel paisible et reposant avec de très bonnes prestations
Pros:

Hôtel très bien situé dans un beau cadre. Les équipements proposés étaient très bien : sauna, piscine intérieure, salle de sport, massage,… mise à disposition d’un plateau de courtoisie dans la chambre avec corbeille de fruit et le petit carreau de chocolat tous les jours qui fait plaisir.
Petit déjeuner très copieux et très bon

Cons:

Nous avons moins aimé le choix limité de plat au bar et le fait que cela ne soit pas vraiment approprié à une restauration alternative au restaurant principal.

2026-06-01 • via Nuitee
P
Philipp • couple • at
9
Pros:

alles wunderschön und auch top ausgestattet, frühstück, lage, wellness 👍

Cons:

einziger minuspunkt war, dass scheinbar die zimmer sehr hellhörig sind - uns ist nichts dergleichen aufgefallen, aber ein sehr anstrengender zimmernachbar ist jeden tag um kurz nach 22:00 vor unserer zimmertüre gestanden und hat sich beschwert dass der fernseher läuft und er uns sprechen hört. da muss ich schon sagen - das ist wirklich nicht okay - wir haben keine party gefeiert und sind auch keine teenager die sich nicht im griff haben und alkohol war auch keiner im spiel. wir haben lediglich geplaudert und ferngesehen - das MUSS nach 22:00 in einem 5 sterne hotel möglich sein. dafür gibt es 2 punkte abzug. leider sehr schade, weil das hotel ist wirklich toll!

2026-05-28 • via Nuitee
N
Nídio • couple • pt
10
2026-05-24 • via Nuitee
L
Laila • couple • il
10
Best experience
Pros:

Great location in the mountain of Quinta Serra free entrance to their gardens 💚 very romantic location

2026-05-24 • via Nuitee
T
Thierry • solo_traveller • fr
10
Pros:

Tout est parfait

Cons:

Rien

2026-05-24 • via Nuitee
C
Carreira • solo_traveller • pt
10
2026-05-22 • via Nuitee
J
Jose • couple • ch
10
2026-05-19 • via Nuitee
M
Magdalena • solo_traveller • ie
10
2026-05-15 • via Nuitee
J
Julia • couple • fr
8
Pros:

The staff was really caring. The fado show was Superb as well as the massage. The pool is big.

2026-05-05 • via Nuitee
R
reetu • couple • gb
10
Fabulous hotel in a quiet location up in the mountains
Pros:

Fabulous hotel in a quiet location up in the mountains. Friendly staff. Great gardens. Amazing food!! Breakfast and dinner were great.

Cons:

The Henrys bar could have more choice.

2026-05-04 • via Nuitee
R
Rita • family_with_children • pt
10
Great option to stay in Funchal if you have a car! I stayed in other more famous hotels and totally different experience
Pros:

Everything was just perfect! Very welcoming, very quiet and peaceful, great food!

Cons:

It’s a little cooler here because we are uphill

2026-04-30 • via Nuitee
T
Tina • family_with_children • de
9
Pros:

Sauna, Pool, Frühstück

2026-04-29 • via Nuitee
L
Luis • couple • pt
10
2026-04-26 • via Nuitee
M
Marina • solo_traveller • pt
7
2026-04-26 • via Nuitee
R
Roland • couple • de
10
2026-04-25 • via Nuitee
R
Roland • couple • de
10
2026-04-25 • via Nuitee