Four Points by Sheraton Paris Charles de Gaulle Airport

Hotels
•
Four Points by Sheraton
8.4 (4528 reviews)
4 Allee du verger , Roissy-en-France , FR
+33 1 77 80 22 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Cons:
Odours in room
Deposit requirements
Loud air conditioning

Categories

Cleanliness
8.04
Some guests mentioned cleanliness positively, but there were complaints about a cigarette odor in one room.
Service
8.71
Most reviews reflect a positive sentiment towards service, with some mentioning friendly staff.
Location
9.05
Consistently mentioned as a strong point due to its proximity to the airport.
Room Quality
8.5
Overall comfortable rooms with some positive comments on decor, although some two guests found rooms uncomfortable.
Amenities
8.03
Notable absence of a refrigerator and limited snack options mentioned.
Value for Money
7.99
Guests indicated mixed feelings about value, with some stating a €100 deposit seemed excessive.
Food and Beverage
8.34
Food had mixed reviews, with overall positive but some dissatisfaction noted.
Overall Experience
8.51
Generally good experience highlighted, though some expressed they wouldn't return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:25

Property Description

Luxurious Accommodation
The Aiden by Best Western at Paris Roissy CDG offers soundproofed rooms with modern amenities, ensuring a peaceful stay.

Dining and Leisure
Indulge in refined French cuisine at the on-site restaurant or unwind with a drink at the bar. Guests can also enjoy complimentary access to the mini gym for a quick workout session.

Convenient Services
With a shuttle service to the airport terminals, easy access to major exhibition centers, and private parking facilities, this hotel caters to both leisure and business travelers seamlessly.

Experience comfort and convenience at Aiden by Best Western - book your stay now!

Important information:

Please note that the Minigym is open from 06:00 to 22:30.

Smoking rooms are available upon request.

Please note there are some refurbishments in the hotel until early april 2023.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Location

Guest Reviews

8.4
Based on 4528 reviews
Cleanliness: 8.04
Service: 8.71
Location: 9.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 8.34
Overall Experience: 8.51
W
Waad Muhammed • couple • no
10
2026-10-31 • via Nuitee
N
Nicole • couple • is
9
mjög fín
2026-10-30 • via Nuitee
O
Omar • couple • gt
10
Pros:

La ubicación en lo personal muy conveniente

Cons:

Todo excelente

2026-10-29 • via Nuitee
B
Bobbi-Lynne • extended_group • ca
8
good for a walk, close to the airport, available and more affordable than most in Paris
Pros:

Location was great, price was more affordable than most

Cons:

Rooms and hallways are dated and could use an update but this would impact the price

2026-10-28 • via Nuitee
Z
Zeynep • couple • tr
10
2026-10-28 • via Nuitee
R
Rhea • solo_traveller • ca
9
Pros:

The room was spacious and very beautiful. The gym and bar on the main floor were both a great bonus that made the stay even more comfortable.

Cons:

It was difficult getting to the airport in the morning due to the busy rush hour.

2026-10-27 • via Nuitee
I
Ibraheem • solo_traveller • sa
8
Good
Pros:

Every things is good.
الفندق جميل وموقعه قريب من المطار ممتاز للي عنده رحلة، والفندق نظيف .

Cons:

Room location in the building.

2026-10-27 • via Nuitee
B
Barbi • couple • hu
8
2026-10-25 • via Nuitee
V
valerie • couple • fr
6
Pros:

Le petit dejeuner était copieux avec beaucoup de choix

Cons:

La literie trop molle et les oreillers pas confortables

2026-10-25 • via Nuitee
I
Ingeborg • family_with_children • nl
6
2026-10-25 • via Nuitee
D
Dominique • couple • fr
9
2026-10-25 • via Nuitee
N
nomedia • couple • fr
10
Cons:

La chambre est assez mal insonorisé, le bruit des avions est assez dérangeant

2026-10-24 • via Nuitee
N
Nathalie • solo_traveller • fr
6
2026-10-24 • via Nuitee
D
Deborah • solo_traveller • us
9
Very useful to stay next to the airport. Not luxury, but very comfortable and good quality.
Pros:

The breakfast was very good with a nice variety. The towels were quite big and soft, bed was comfortable.

Cons:

The shuttle to the airport was late, and didn't have enough room for all the passengers that had booked transport.

2026-10-24 • via Nuitee
S
Sabrina • couple • fr
10
2026-10-24 • via Nuitee
P
Phil • solo_traveller • fr
7
Pros:

L’accueil très cool, bon restaurant, belle chambre.

Cons:

Pas de TV !

2026-10-24 • via Nuitee
W
WILLIAM • couple • gb
1
Very poor quality 4 star hotel
Pros:

Hotel is definitely not 4 star standard. It should be 2 star. Everything very substanded. Will not recommend this hotel to anyone looking for a good 4 star hotel experience

Cons:

Facility very poor. No amenities in the room. Advertising this hotel as 4 star is a big deception.

2026-10-23 • via Nuitee
A
Antonella • couple • gb
7
2026-10-18 • via Nuitee
C
Corine • solo_traveller • fr
8
2026-10-18 • via Nuitee
A
Andrii • family_with_children • ua
7
The hotel deserves praise for its facilities, but the level of service I experienced was nowhere near what I would expec
Pros:

The hotel itself is wonderful. The interior is cosy, stylish and of excellent quality. The beds are extremely comfortable, the rooms are quiet, and the breakfast is outstanding — one of the best I have ever had. Unfortunately, the service experience was so disappointing that it significantly overshadowed these positive aspects.

Cons:

I had booked a one-night stay through Booking.com, and the hotel had confirmed the reservation and even sent me a message confirming my late arrival. Nevertheless, when my 12-year-old daughter and I arrived at around 10 p.m., we were told that the hotel was fully booked and that they could not accommodate us.
The fact that the hotel had explicitly confirmed our reservation was simply disregarded. We were effectively left without accommodation in the middle of the night, with a child, during a major international food exhibition when finding an alternative room was particularly difficult.
The front desk manager initially refused to accommodate us, even after contacting a senior manager. He also refused to provide written confirmation that the hotel was denying us our room. This was particularly concerning because our Booking.com reservation still showed as confirmed and non-refundable. Had we simply left, the hotel could potentially have charged us for a no-show.
Only after I managed to contact Booking.com by phone and began discussing possible solutions with their customer service team did the manager approach us and offer us a room. Although we were eventually accommodated, the experience was extremely stressful and left a very unpleasant impression.
Unfortunately, the problems did not end there. We had also booked and paid for the hotel's airport shuttle service for the following morning. We waited outside for 20 minutes, but the shuttle never arrived, forcing us to take a taxi instead. Apparently, the service is provided by a third-party company, but the hotel staff at reception were unable to help or offer any meaningful solution.
In summary: a fantastic hotel in terms of its rooms, comfort and breakfast, but a seriously disappointing service experience. Confirmed reservations should be honoured, guests should not be left stranded late at night, and paid transfer services should be reliable.

2026-10-17 • via Nuitee