Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Comfortable and clean rooms
Cons:
Poor service responsiveness
Issues with room amenities

Categories

Cleanliness
8.03
Rooms were clean and well-maintained, though some issues noted in specific rooms.
Service
6.5
Staff were preoccupied and there were issues with responsiveness during stay.
Location
9.04
Perfect location close to beach and BIC, very convenient for visitors.
Room Quality
6.99
Rooms spacious but some guests noted disappointment with room quality.
Amenities
7.52
Overall amenities were good but specific issues like WiFi were reported.
Value for Money
7.98
Good value based on location but some guests felt it didn't meet 4-star expectations.
Food and Beverage
8.03
Breakfast was hearty and well-reviewed by guests.
Overall Experience
7.5
Mixed feelings due to service and specific incidents but overall enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:41

Property Description

Luxurious Accommodation
Experience the ultimate comfort at The Hermitage Hotel with modern bedrooms, private bathrooms, and stunning sea views. Enjoy amenities like LCD TVs, tea/coffee facilities, and more for a relaxing stay.

Award-Winning Dining
Indulge in exquisite modern British cuisine at the AA-Rosette-awarded restaurant. The Lounge Bar offers a variety of light meals and beverages. Don't miss the delicious full English breakfast served daily to start your day right.

Prime Location
Located just steps away from Bournemouth's sandy beach, The Hermitage Hotel offers easy access to the lively city center and popular attractions like the Oceanarium. Explore the nearby Sandbanks and Poole for a memorable coastal experience.

Book your stay at The Hermitage Hotel now for a luxurious seaside getaway!

Important information:

Please note The Hermitage Hotel does not have any leisure facilities on site. Our guests are welcome to use the facilities at our sister property, the Suncliff Hotel, which include a heated indoor pool, sauna, and mini gym. These are located a short walk from the property.

Please note that this property cannot accommodate hen and stag parties. Internet is not always available at the hotel. Please inquire upon arrival.

If dinner is not requested upon booking, then there will be an extra charge in addition to the stated amount.

Please note that onsite parking is limited and offered on a first-come, first-served basis and chargeable at GBP 14 per car per night. It is not possible to reserve parking prior to arrival. There are also several public car parks nearby as well.

Any type of extra bed or child's cot or crib is upon request and needs to be confirmed by Central Reservations. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

For all payments made and booking types, the card holder must be present on check-in, and the same card must be presented for a security swipe via chip and pin on arrival. Failure to provide the same card will result in the payment being refunded to the original card, and an alternative payment method requested before check-in will be permitted. The property reserves the right to charge bookings in full up to 48 hours prior to arrival during weekends and peak times, regardless of reservation policies.

Please note that the property can only accommodate dogs with a maximum weight of 10 kg or less.

Please note that a maximum of 1 dog is allowed per room.

Please note that dogs will incur an additional charge of GBP 20 per day per dog.

As a matter of courtesy to other guests, dogs are only allowed in certain outdoor public areas at the hotel, mainly because food is served throughout our bars, lounges, restaurants, and terrace areas.

Please ask a member of the team for designated dog-friendly areas.

Please note that pets are only allowed in the following rooms:

- Classic King or Twin Room

- Classic Family 3 Room

- Classic Twin Room

- Sea View Double Room

- Sea View King or Twin Rooms

A pet bond must be signed at check-in, along with a GBP 50 refundable deposit. Any damage, soiling, or excessive dog hair on soft furnishings will incur specialist cleaning charges.

Please note that this property can accommodate dogs but will not accommodate other types of pets. Guide and assistance dogs are exempt from this policy, and charges for providing the correct certificate or paperwork are provided on check-in.

The hotel elevator services the hotel from the ground, first and second floors. The elevator does not go to the third floor, which is serviced by a staircase on the second floor.

Guests who are unable to manage stairs should inform the hotel in advance. Our Superior Rooms and Suites have stair access only. The hotel might not have the flexibility to change rooms to meet this request upon arrival. At least one guest per room must be over 18 years of age; minors are not permitted in their own accommodations without prior consent of the hotel.

Please ensure the correct occupancies are selected on booking; failure to do so may result in your check-in being refused. Identification will be required for age verification purposes.

All bookings of 6 or more rooms booked together will be treated as group bookings as per Oceana Hotels’ policy. Group bookings will be contacted within 7 days of making the reservation and will be treated as advance purchase bookings. The full nonrefundable payment will be required within 7 days of the reservation being made; no cancelations, modifications, or refunds will be permitted for any group bookings. These group terms and conditions override any rate policy that has been booked. In case of payments not received within 7 days of the booking being made, the hotel reserves the right to cancel the booking without any liability or further communication.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 14 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £6 per person per night when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 3 years old to 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2765 reviews
Cleanliness: 8.03
Service: 6.5
Location: 9.04
Room Quality: 6.99
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 7.5
R
Robert couple gb
8
2026-05-23 via Nuitee
H
Hancock solo_traveller gb
8
2026-05-23 via Nuitee
P
PHILLIPPA couple gb
8
Excellent room and space for the price
Pros:

I liked the room, plenty of space, very clean. Easily able to relax and unwind naturally. Included many extras expected for the price.

Cons:

The view I expected was more of the sea, rather than a slither of ocean view. It still could be seen so not incorrectly advertised

2026-05-21 via Nuitee
B
Beverly couple gb
10
2026-05-19 via Nuitee
F
Fiona couple gb
6
Good central location.
Pros:

Luckily could park the car in car park.
Good central location especially as going to the BiC.
Asked for twin room but got double bed but rectified quickly and room changed with no problem.
Nice big room comfortable bed.

Cons:

Gin/tonic served with no ice warm to drink and served in a tumbler rather than a gin glass.
Food not that good lasagna seemed to be just mince no pasta or cheese.
Long wait for food.
Grab rail in bathroom rusty, shower head not great and lots of limescale build up,

2026-05-19 via Nuitee
T
TravelOggy Lajla couple us
6
2026-05-19 via Nuitee
L
Leila couple gb
10
2026-05-18 via Nuitee
L
Lesley couple gb
7
Ok stay.
Pros:

Excellent. Good choice ,attentive staff

Cons:

Nothing

2026-05-17 via Nuitee
G
Gbemisola couple ng
8
2026-05-17 via Nuitee
T
Trogone solo_traveller gb
8
Weekend by the seaside
Pros:

Location. Meal in the restaurant. Very attentive staff for an anniversary weekend.

Cons:

The parking is a bit hit and miss.

2026-05-16 via Nuitee
R
Rex couple gb
9
Pros:

Breakfast not included in price.

2026-05-15 via Nuitee
P
Patrick extended_group gb
7
Very convenient for the purpose of our stay.
Pros:

Location

Cons:

Bar service

2026-05-15 via Nuitee
K
keith solo_traveller gb
8
PERFECT.
Pros:

ROOM COMFORTABLE MAYBE NOT SO EASY TO WALK AROUND THE BED AS ALMOST WIDTH OF ROOM. DOUBLE ROOM GREAT FOR JUST ME BUT WOULD QUESTION FOR 2.
BUT RECEPTION GUY WAS GREAT AND STAFF EXCELLANT AS ALWAYS. FABULOUS LOCATION.

2026-05-14 via Nuitee
T
Tracey solo_traveller gb
10
2026-05-11 via Nuitee
D
David solo_traveller gb
10
2026-05-11 via Nuitee
J
Julie family_with_children gb
10
2026-05-11 via Nuitee
S
Sheene76 solo_traveller gb
9
Beautiful Bournemouth
Pros:

Great location with easy access to beach, pier and gardens

Cons:

Parking was expensive

2026-05-10 via Nuitee
J
jozef solo_traveller gb
10
2026-05-10 via Nuitee
A
Alin-Daniel solo_traveller gb
4
Pros:

The location!

Cons:

The stuff provide the first room wrong , after we get the second we found mold and smell.

The reception asked for a valid card to do some check but he complained about his computer, and he took my card in a different room for some check . This is not professional and probably not legal to leave the reception with somebody card.
And the parking supposed to be provided but because I booked through booking they asked for 14£ parking fee.

2026-05-10 via Nuitee
M
Mittal solo_traveller gb
5
2026-05-08 via Nuitee