Hotel Urdiñola Saltillo

Hotels
5.5 (268 reviews)
Victoria 211 Norte, Zona Centro , Saltillo , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Business center
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Central location (near cathedral, plaza, restaurants, museums)
Friendly/helpful staff (reported in multiple reviews)
Comfortable beds mentioned by several guests
Colonial/attractive building architecture
Parking available / ample parking in some cases
Large rooms (reported in at least one review)
Close to shops and restaurants
Cons:
Poor cleanliness (filthy sheets, torn/old towels, dust, insects)
No air conditioning in rooms (only ceiling fans)
Missing or late towels and occasional plumbing issues
No or poor WiFi signal in some rooms
Old/outdated bathrooms and general wear of facilities
Noisy rooms/areas and disturbances from service
Inconsistent or unresponsive service (billing/invoice and staff availability)
Intermittent or no hot water reported

Categories

Cleanliness
3.5
Multiple reviews report filthy sheets, torn/old towels, dust and insect sightings; several guests explicitly complained about poor cleanliness and linens.
Service
6.5
Mixed: many notes of very amable/helpful staff and good attention, but also repeated complaints about unresponsive staff, noisy morning service, missing towels, billing/invoice problems and poor handling of issues.
Location
8.5
Consistently praised: central location near cathedral, town square, museums, restaurants and shops — repeatedly cited as the hotel's main strength.
Room Quality
4
Rooms described as austere and worn: outdated bathrooms, uncomfortable mattresses in some reports, noise issues and generally basic rooms often without air conditioning.
Amenities
3.5
Frequently missing or poor: no air conditioning in rooms (only ceiling fans), intermittent or no WiFi, missing towels, occasional lack of hot water and limited in-room facilities.
Value for Money
5.5
Standard quality for this hotel tier
Food and Beverage
5.5
Standard quality for this hotel tier
Overall Experience
7
Mixed overall: many guests value the excellent central location and some positive staff interactions, but recurring issues with cleanliness, lack of AC, noisy rooms and inconsistent service lead to a wide range of experiences from 'perfect' to 'complete disaster.'
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 01:03

Property Description

Historic Charm in the Heart of Saltillo

Colonial Elegance: Experience a stay in a colonial building adorned with beautiful paintings, offering rooms with traditional decor and modern amenities like ceiling fans and desks.

Authentic Dining Experience: Indulge in the flavors of Mexico at our two on-site restaurants. From regional cuisine at Victoria Restaurant to traditional dishes at Urdiñola Restaurant, your taste buds are in for a treat.

Convenient Location: Immerse yourself in the cultural hub of Saltillo with the Main Square just half a block away. Explore the nearby Cathedral, museums, and shops all within walking distance.

Book your stay at Hotel Urdiñola Saltillo Coahuila now and experience the perfect blend of history, comfort, and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SLW

Location

Guest Reviews

5.5
Based on 268 reviews
Cleanliness: 3.5
Service: 6.5
Location: 8.5
Room Quality: 4
Amenities: 3.5
Value for Money: 5.5
Food and Beverage: 5.5
Overall Experience: 7
F
Florian • family_with_children • us
7
2026-10-14 • via Nuitee
J
Juana C. • solo_traveller • mx
8
Pros:

Que estubieron en la mejor disposition de alludarme a mis peticiones.

Cons:

El cuarto holia a umedad.. 9th 9

2026-10-11 • via Nuitee
G
garza mayorga • solo_traveller • mx
9
Pros:

El jardín interior, y la recepción con las escaleras y el vitral muy hermoso.

Cons:

Que las habitaciónes son muy sencillas, y lo que si de plano no me gustó es que las habitaciónes no tienen clima.....😔 Tienen abanico de techo pero eso no es suficiente porque se sentía mucho calor.

2026-09-18 • via Nuitee
R
ROLANDO • solo_traveller • mx
8
2026-09-17 • via Nuitee
L
Leonardo • solo_traveller • mx
5
Pros:

Su ubicación

Cons:

Que no cuente con clima, fue algo que no me agrado.

2026-09-03 • via Nuitee
S
Sanchez • solo_traveller • mx
10
2026-09-02 • via Nuitee
R
RODOLFO • family_with_children • mx
1
Lo peor de Saltillo!..
Pros:

Nada, es horrible este Hotel, no se cómo lo promueves ustedes!

Cons:

Nada me gusto, de hecho cancele y no me aceptaron la cancelación, ni el Hotel ni Booking! Perdí.mi dinero!

2026-09-02 • via Nuitee
E
Elizabeth • solo_traveller • mx
9
Pros:

La ubicación y la atención del personal

Cons:

Le falta un poco más de mantenimiento

2026-09-02 • via Nuitee
G
García Martinez • solo_traveller • mx
8
2026-08-24 • via Nuitee
K
Keila • family_with_children • mx
1
Pésima
Cons:

Muy descuidado el hotel, no tenían toallas limpias. El cuarto no tiene aire acondicionado. Las sábanas está súper ásperas.
El cuarto está muy oscuro y solo funcionaba un foco de los 3 que están puestos.

2026-08-19 • via Nuitee
V
Victor Manuel • solo_traveller • mx
1
No recomendable
Pros:

La arquitectura del hotel

Cons:

Las habitaciones estan muy descuidadas, no tienen aire acondicionado, solo un abanico de techo, las ventanas y los seguros de las puertas no funcionaban, sabanas sucias, sin toallas, sin jabon, el estacionamiento se siente inseguro y el ambiente fuera del hotel de noche es bullicioso. Al final decidimos NO quedarnos ahi.

2026-08-17 • via Nuitee
A
Arreaga • solo_traveller • mx
10
Pros:

La amabilidad

Cons:

Que no nos dieron toallas jabón ni champú

2026-08-17 • via Nuitee
J
Janeth • family_with_children • mx
9
Perfecto
Pros:

La ubicación

Cons:

Todo perfecto

2026-08-06 • via Nuitee
J
Jose • solo_traveller • mx
8
Bueno
Pros:

Ubicación y el acceso y patio

Cons:

Un poco deteriorado

2026-08-03 • via Nuitee
G
Galindo Jimenez • solo_traveller • mx
10
Pros:

Me pareció muy cómodo accesible limpio excelente atención lo recomiendo ampliamente muy cómodo hay restaurantes cerca,tiendas etc muy recomendable

Cons:

Todo excelente

2026-07-25 • via Nuitee
C
Clara Isabel • solo_traveller • mx
7
Pros:

El hotel es cómodo no cuenta con climas solo ventilador de techo esta muy bien ubicado céntrico muy limpio el cuarto

Cons:

Que no tenga climas

2026-07-24 • via Nuitee
J
Jaime • solo_traveller • mx
6
Bueno en temporada de invierno
Pros:

La ubicación y atención del personal

Cons:

Se sentia calurosa la habitación

2026-07-23 • via Nuitee
M
McCandless • solo_traveller • ec
3
2026-07-21 • via Nuitee
P
Patricio • couple • mx
7
Cumple para lo que es, lugar de descanso para dormir si vas para los museos o a centrear
Pros:

La hospitalidad y la ubicacion, esta cerca de todo, museo, centro, restaruantes, bares, tiendas

Cons:

el estacionamiento y algun detalle de la instalacion

2026-07-21 • via Nuitee
J
Juan Daniel • solo_traveller • mx
8
Pros:

El diseño de las escaleras de la entrada

Cons:

No hay clima en los cuartos

2026-07-11 • via Nuitee