Hotel Urdinola

Hotels
Independent
6.4 (135 reviews)
Calle Guadalupe Victoria 211, Zona Centro, Saltillo, COAH, 25000 , Saltillo , MX

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Free newspapers in lobby
Tours/ticket assistance

Review Highlights

Pros:
Central location
Clean rooms
Cons:
Poor room quality
Slow service
Issues with reservation

Categories

Cleanliness
5.88
The rooms were reported clean, but poor maintenance and old facilities were noted.
Service
7.35
Service was slow and issues with reservations were mentioned, but overall it met hotel standards.
Location
8.39
A central location was highlighted as a positive aspect.
Room Quality
4.84
Issues with incorrect bed size, inadequate furnishings, and equipment malfunction were common complaints.
Amenities
6.37
Limited amenities available; issues with internet connectivity and in-room entertainment were cited.
Value for Money
5.83
Considering the low price, some guests found value, despite numerous drawbacks.
Food and Beverage
6.28
Not specifically mentioned in reviews; assumed average quality for this hotel tier.
Overall Experience
6.25
Overall guests had mixed experiences; good price but several issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:37

Property Description

Welcome to Hotel Urdinola, your home away from home in the heart of Saltillo!

Breathtaking Views
Unwind on our serene terrace and explore our beautiful garden, offering stunning views for a relaxing escape from the everyday hustle and bustle.

Comfort & Connectivity
Stay connected with complimentary wireless internet access throughout the hotel and enjoy entertainment in our 55 well-appointed guestrooms featuring cable programming and modern amenities.

Convenience & Service
Experience exceptional hospitality with a 24-hour front desk, dry cleaning and laundry services, and complimentary newspapers available in the lobby for your convenience.

Don’t miss your chance for an unforgettable stay at Hotel Urdinola – book now and immerse yourself in the charm of Saltillo!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SLW

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

6.4
Based on 135 reviews
Cleanliness: 5.88
Service: 7.35
Location: 8.39
Room Quality: 4.84
Amenities: 6.37
Value for Money: 5.83
Food and Beverage: 6.28
Overall Experience: 6.25
P
Patricia Guadalupe solo_traveller mx
7
Lo esperaba mejor
Pros:

El personal muy amable

Cons:

No dejaron toallas en el baño, ni papel higiénico o jabón. En la mañana el servicio hace muchísimo ruido y sólo tienen ventilador en las habitaciones, así que el calor no es muy tolerable

2026-06-23 via Nuitee
C
Ceballos extended_group mx
6
2026-06-15 via Nuitee
V
Vázquez solo_traveller us
6
Poor cleanliness
Pros:

The location was in the middle of the center of town. Lots of stores, shops, and restaurants. Close to the cathedral and town square.
The bed was comfortable. The architecture colonial like an hacienda.

Cons:

It lacked cleanliness. The towels were old and torn. The lighting was poor. The ceiling fan's light didn't turn on. The only light is a small lamp on the bed stand. The curtain fell of the rail when it was pulled open. There is no air conditioning. The TVs volume couldn't be adjusted. It was too high, so we didn't watch it.

2026-06-09 via Nuitee
N
Noe Iduwan solo_traveller mx
8
Pros:

La habitación

Cons:

Habitación

2026-06-09 via Nuitee
F
Flores Hernandez solo_traveller mx
8
Pros:

Céntrico y su personal muy amable

Cons:

No tiene aire acondicionado

2026-06-04 via Nuitee
J
Javier Alejandro solo_traveller mx
2
2026-06-04 via Nuitee
L
Lorena family_with_children mx
8
2026-05-31 via Nuitee
D
danya extended_group gb
1
Complete disaster
Pros:

Location

Cons:

Insects , filthy sheets and dusty

2026-05-30 via Nuitee
G
Gabriela family_with_children mx
7
Bueno
Pros:

La comodidad de las camas

Cons:

El baño, que es muy antiguo

2026-05-29 via Nuitee
B
Bernardo solo_traveller mx
1
2026-05-24 via Nuitee
D
DAVID family_with_children mx
3
Pros:

ubicacion

Cons:

las toallas de baño nunca llegaron.
la Tv la señal wifi intermitente, nunca termine de ver una pelicula..

2026-05-23 via Nuitee
G
GILBERTO solo_traveller mx
5
Pros:

Ubicación

Cons:

No tenían toallas y las instalaciones ya están muy desgastadas

2026-05-22 via Nuitee
J
Jose Luis couple mx
6
NO ME GUSTO
Cons:

TODO

2026-05-18 via Nuitee
L
Lucero family_with_children mx
5
Esta muy austero el hotel
Pros:

La ubicación muy buena, esta justo en el centro de la ciudad, a unas 3 cuadras de la alameda, que esta muy bonita, y cerca de muchos negocios de comida.

Cons:

Las habitaciones no tienen aire acondicionado, los colchones no estan muy comodos, hasta el segundo día me dieron toallas, a pesar de que las pedi desde que llegamos.

2026-05-07 via Nuitee
L
Luis Rogelio solo_traveller mx
5
Pros:

La ubicacion y el estacionamiento.

Cons:

Me mandaron al ultimo cuarto y no estaba nada comodo

2026-05-04 via Nuitee
J
Jaciel extended_group us
7
Last minute booking
Pros:

Ample parking. Large rooms. Hot water

Cons:

Cleanliness can be improved. No air conditioning.

2026-05-03 via Nuitee
C
Castro Lopez solo_traveller mx
4
Pros:

Únicamente la ubicación y la limpieza muy bien.

Cons:

- El "hotel" parecía motel.
- No habia WiFi y no funcionaba la conexión de
- datos bien por el espesor de las paredes y techos.(estuvimos hospedados en una habitación en el primer piso)
- No funcionaba el aire acondicionado
- el checkout venía anunciado en booking a la 1:00 pm y nos hicieron salir a las 12.
- El estacionamiento es compartido con un estacionamiento público.

2026-05-03 via Nuitee
B
Bernardo family_with_children mx
8
2026-04-27 via Nuitee
M
María de los Angeles solo_traveller mx
1
Debut y desedida
Pros:

La ubicacion buena, un edificio muy bonito

Cons:

Pesimo servicio, no agua caliente, no toalla, el personal no se encuentra en su lugar, esta con la novia sentado en la sala, no contestan las llamadas, no envian factura

2026-04-26 via Nuitee
L
luis solo_traveller mx
10
2026-04-26 via Nuitee