Holiday Inn Express & Suites Chesapeake by IHG

Hotels
•
Holiday Inn Express
7.4 (715 reviews)
2436 Gum Road , Chesapeake , us
+1 757-465-2222

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
6.06
Multiple complaints about dirt in the shower and mold in the bathroom.
Service
8.03
Some reviews praise friendly staff, but others reported poor responsiveness.
Location
8.57
Consistently mentioned as a strong point with good proximity to venues.
Room Quality
7.52
Mixed feelings: some rooms were comfortable while others had issues like smoke smell.
Amenities
7.05
Indoor pool and toiletries appreciated, but cleanliness of the pool needs improvement.
Value for Money
7.01
Basic value perceived, but several issues noted that impacted overall value.
Food and Beverage
7.56
Breakfast received mixed reviews, with complaints about food availability.
Overall Experience
7.43
The average of experiences with highs in location and lows in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:54

Property Description

Modern Rooms with Amenities
The Holiday Inn Express & Suites Chesapeake offers modern rooms equipped with a 40-inch flat-screen TV, coffee maker, microwave, and refrigerator for your convenience and comfort.

Relaxation and Fitness Options
Guests can unwind in the whirlpool or stay active in the on-site fitness room during their stay at the Chesapeake Holiday Inn Express. The perfect balance of relaxation and exercise.

Delicious Hot Breakfast
Start your day right with a hot breakfast buffet at the Holiday Inn Chesapeake, featuring a variety of options including eggs, bacon, and mouth-watering cinnamon rolls.

Book now for a comfortable and convenient stay at the Holiday Inn Express & Suites Chesapeake, where modern amenities, relaxation, and delicious breakfast await you.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 715 reviews
Cleanliness: 6.06
Service: 8.03
Location: 8.57
Room Quality: 7.52
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 7.56
Overall Experience: 7.43
A
Ashley • solo_traveller • us
8
2026-07-15 • via Nuitee
V
Vernon • family_with_children • us
9
Excellent
Pros:

The breakfast

2026-07-13 • via Nuitee
J
Jonesha • couple • us
10
2026-07-09 • via Nuitee
T
Tracy • solo_traveller • us
8
Pros:

The staff was very polite. The room was clean. Bed was comfortable. The facility in general was nice. Breakfast was good. The coffee even better. The only thing that I noticed was that there was some mold in the shower near the bottom of the shower door BUT I would not let that stop me from staying here again if I need too.

2026-07-08 • via Nuitee
J
Julius • solo_traveller • us
5
2026-07-07 • via Nuitee
V
Veolia • couple • us
1
Worst hotel ever
Pros:

Nothing

Cons:

Poor hospitality , Rooms was filthy with food on floor blinds broken moved to 3 rooms none of as clean so after driving 14 hours we just settled will never book at holiday inns again

2026-07-06 • via Nuitee
T
Tatiana • family_with_children • us
7
It was nice, but expensive.
Pros:

I liked the great AC in the lobby.

Cons:

The laundry room was out of service. The room looked like it was halfway cleaned.

2026-07-05 • via Nuitee
E
Esperance • couple • us
7
Pros:

The room was perfect

Cons:

The Toilet’s sink has a little smell check it out .

2026-07-02 • via Nuitee
A
Arquilla • couple • us
7
2026-07-02 • via Nuitee
S
Shaun • solo_traveller • us
7
Pros:

Location

2026-06-17 • via Nuitee
T
Timara • family_with_children • us
7
2026-06-10 • via Nuitee
J
Joseph • family_with_children • us
1
Not great.
Cons:

Sheets appeared to not be clean. Room was filthy.

2026-06-08 • via Nuitee
C
Christina • solo_traveller • us
10
2026-05-31 • via Nuitee
E
Ernestine • solo_traveller • us
8
Served purpose
Pros:

Quick overnight stay. Comfortable great location. Staff wasn’t friendly at all

Cons:

Staff not welcoming

2026-05-31 • via Nuitee
J
Javonne • couple • us
7
Pros:

Breakfast was good

Cons:

A better variety maybe

2026-05-31 • via Nuitee
S
Stephen • solo_traveller • us
8
2026-05-21 • via Nuitee
K
Kayla • couple • us
10
2026-05-21 • via Nuitee
T
Tamika • couple • us
9
2026-05-17 • via Nuitee
P
Pollert • solo_traveller • us
10
Hreat
Pros:

Staff

Cons:

S5ain on pillow

2026-05-16 • via Nuitee
S
Stephen • couple • us
10
A great place to stop!
Pros:

Easy check in, after a long drive. Staff friendly and helpful, Great stop-over on our trip back to New England. Looking forward to our next stop over. Thanks!

Cons:

NA

2026-05-15 • via Nuitee