Garner Hotel Hamburg St. Georg by IHG

Hotels
•
Garner
6.7 (4298 reviews)
Kirchenallee 46 , Hamburg , DE
+49 40 2714070

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location near Hamburg Hbf
Very quiet / silent at night
Good breakfast (frequently noted)
Generally clean rooms in many reviews
Friendly/helpful staff in several reviews
Convenient for short/overnight train stopovers
Cons:
No or unreliable Wi‑Fi in some rooms
Small, awkward room layouts and small beds
Bathroom maintenance issues (mold, outdated rooms)
Occasional rude or unavailable front desk staff
Lack of plugs/tea kettle and limited in-room amenities
Perception of being overpriced; expensive minibar

Categories

Cleanliness
5.2
Mixed mentions: several reviewers say rooms were clean, but there are specific complaints about mold on bathroom ceilings and poorly maintained/unrenovated rooms (e.g., room 116).
Service
7.5
Generally described as friendly and helpful in many reviews, though a number of guests reported rude or inattentive front desk behaviour and one reported a long reception break at check-in.
Location
9
Consistently praised: directly opposite Hamburg Hbf, extremely convenient for train travellers and repeatedly called an excellent/ideal location.
Room Quality
5.4
Multiple complaints about small beds, awkward room layouts (doors not opening fully), very small/simply furnished rooms and some rooms being outdated or in need of renovation.
Amenities
4.3
Frequently criticised: reports of no or unreliable Wi‑Fi, lack of plugs/tea kettle, basic TV/internet issues and an expensive minibar.
Value for Money
6
Mixed: some guests find it acceptable for a short stopover given the location, others call it small and overpriced or note high minibar prices.
Food and Beverage
7.5
Breakfast is commonly described as good or adequate (some minor complaints about missing items for specific tastes), overall seen as a positive aspect.
Overall Experience
8.7
Overall positive for train travellers and short stays: very quiet and excellently located, with typical expectations for a 3-star city hotel despite some maintenance and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Historic Charm and Modern Comfort

Featuring a historic 19th-century façade, Novum Hotel Kronprinz Hamburg Hauptbahnhof seamlessly blends old-world charm with modern amenities. The soundproofed rooms with cable TV and free Wi-Fi offer a peaceful retreat after a day of exploring the vibrant city of Hamburg.

Artistic Breakfast Views

Start your day with a delightful buffet breakfast in the breakfast room while enjoying great views of the Kunsthalle Art Gallery. The perfect way to energize yourself before heading out to discover the city's cultural treasures.

Central Location and Convenience

Located opposite Hamburg Main Station, this 3-star hotel provides easy access to all parts of the city. Within walking distance to Binnenalster Lake and Hamburg’s Old Town, Novum Hotel Kronprinz offers a convenient base for your Hamburg adventures.

Experience the perfect blend of history and comfort at Novum Hotel Kronprinz Hamburg Hauptbahnhof. Book your stay now for a memorable Hamburg getaway.

Important information:

Please note that cribs and extra beds are only available upon request, and must be confirmed by the hotel.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

6.7
Based on 4298 reviews
Cleanliness: 5.2
Service: 7.5
Location: 9
Room Quality: 5.4
Amenities: 4.3
Value for Money: 6
Food and Beverage: 7.5
Overall Experience: 8.7
M
Mehmet Can • family_with_children • tr
7
Pros:

Merkezi olması çok iyi bir avantaj. Türklere kahvaltı yeterliydi (zeytin yoktu).

Cons:

Banyo tuvalet tavanı küflüydü.

2026-10-31 • via Nuitee
T
Thuy Nga • family_with_children • se
7
Det var stort set är ok. Tack för det.
Pros:

Frukost var bra och personaler mycket bra

Cons:

Toaletten var ingen lukt

2026-10-31 • via Nuitee
W
Wolfgang • couple • de
3
Cons:

Bad

2026-10-30 • via Nuitee
K
Klaus • solo_traveller • de
4
2026-10-30 • via Nuitee
M
Martin • couple • ch
9
2026-10-30 • via Nuitee
U
Uyen • family_with_children • se
9
2026-10-29 • via Nuitee
A
Anders • couple • se
5
2026-10-29 • via Nuitee
A
Angela • solo_traveller • de
5
War nur eine Nacht dort war OK für den Event top Lage
Pros:

Lage

Cons:

Lage war top direkt an Theater Frühstück war OK Bett sehr klein für eine Nacht OK

2026-10-29 • via Nuitee
C
Carsten • solo_traveller • de
4
Pros:

Es war sauber.

Cons:

Das Zimmer. Oh Gott! Auf den Fotos hätte ich nicht erwartet, dass es so schlecht sein könnte. Zimmer 116 ist absolut nicht renoviert. Ich war in Hotels in Tunesien, die weniger hingepfuscht waren. Offenen Bohrlöcher, mehrere verschrieben Teppiche?bein offener Sicherungskasten auf 3m Höhe im billig LED beleuchteten Flur. WARUM? Warum wurde wurde das Zimmer nicht saniert?

2026-10-29 • via Nuitee
A
Alec • solo_traveller • us
4
Not what I expected for the money
Pros:

Location

Cons:

No wifi, no plugs for my charger, tea kettle, or anything else, very ackward shaped room, reception was on a 30 min break at least until I was able to check in, not something a tired traveler should expect

2026-10-29 • via Nuitee
H
Heidi • extended_group • dk
8
God beliggenhed og valuta for pengene
Pros:

God beliggenhed - god morgenbuffet og ok værelser

2026-10-28 • via Nuitee
P
Per • solo_traveller • dk
2
Desuden var der utroligt lydt, og man kunne tydeligt høre, hvad der foregik på de øvrige værelser.
Pros:

Perfekt beliggenhed, tæt på banegården

Cons:

I bookingbekræftelsen står, at der er eget badeværelse og skrivebord. Badeværelset var en brusekabine lige ved indgangsdøren til værelset, og skrivebordet var kun en lille hylde.

2026-10-28 • via Nuitee
F
Franz • solo_traveller • de
1
2026-10-28 • via Nuitee
M
Marion • couple • de
8
Für kurzen Aufenthalt bzw wenn man mit dem Flugzeug kommt und mit dem Zug weiterfährt voll ok, eben ein Dreisterne Hotel
Pros:

Sehr gute Lage am Bahnhof, für kurze Aufenthalt e ok, sehr sauber, kein Internet Tv, Hauptbahnhof liegt direkt gegenüber

Cons:

Eigentlich alles ok, einfaches Frühstücke, aber für den Preis voll ok.

2026-10-28 • via Nuitee
L
Lisbet • couple • dk
6
2026-10-28 • via Nuitee
E
Elisabeth • family_with_children • se
8
2026-10-27 • via Nuitee
I
Inese • solo_traveller • lv
8
2026-10-27 • via Nuitee
B
Barbara • extended_group • de
7
Cons:

Bett war zu klein.

2026-10-26 • via Nuitee
L
Lene • couple • dk
8
2026-10-26 • via Nuitee
D
Diana • solo_traveller • gb
8
Pleasant, convenient and good breakfast
2026-10-26 • via Nuitee