Oleo Cancun Playa All Inclusive Resort

Hotels
•
Independent
8.2 (501 reviews)
Blvd. Kukulkan Km 19.5, Cancun, QROO, 77500 , Cancun , MX
52-998-3130126

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Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Front entrance ramp
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional staff
Beautiful location
Cons:
Cleanliness issues
Food quality problems

Categories

Cleanliness
5.66
The bathroom had heavy limescale buildup and the floors remained visibly dirty even after housekeeping.
Service
9.63
Most reviews praise the staff for their exceptional service and warmth, although some had issues with being ignored at the bar.
Location
9.17
The beautiful location received positive mentions, contributing to a good experience overall.
Room Quality
8.12
Although spacious, there were cleanliness issues that impacted overall quality.
Amenities
8.65
Amenities were generally good, but specific mentions were limited.
Value for Money
8.61
Overall value is acceptable given the positive aspects but impacted by some significant issues.
Food and Beverage
6.66
Food was largely inedible for one reviewer and led to food poisoning, significantly affecting their experience.
Overall Experience
9.13
While some aspects were disappointing, positive reviews outweighed the negatives, reflecting a generally good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:17

Property Description

Welcome to Oleo Cancun Playa All Inclusive Resort, your ultimate paradise escape in the heart of Cancun!

Unwind and Recharge
Pamper yourself at our luxurious spa, where you can indulge in soothing massages, revitalizing body treatments, and refreshing facials. Additionally, our outdoor pool, fitness center, and tennis courts promise endless fun and relaxation.

Culinary Delights
Savor delectable international cuisine at one of our four restaurants, including Azul, or enjoy the convenience of 24-hour room service. Don't miss our complimentary buffet breakfast and refreshing drinks from the poolside bar, perfect for those sunny days.

Comfort and Convenience
Stay in one of our 168 air-conditioned rooms featuring complimentary minibar items and espresso makers. Each room is equipped with a 50-inch flat-screen TV and rainfall showerhead, ensuring a comfortable and connected stay.

Your dream getaway awaits at Oleo Cancun Playa All Inclusive Resort—book now!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Service animals not allowed

  • Pets

    Pet max weight (per pet) in kg is 10

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.2
Based on 501 reviews
Cleanliness: 5.66
Service: 9.63
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 6.66
Overall Experience: 9.13
L
Louis • couple • fr
8
2026-05-28 • via Nuitee
S
Simona • family_with_children • de
7
Schönes Familienhotel
Pros:

Wir haben uns sehr wohl gefühlt, die Pools waren sehr sauber, das Essen war auch für ein All inklusive Resort sehr gut, darf man wirklich nicht meckern. Das Personal war immer sehr bemüht und sehr nett und auch sehr kinderfreundlich. Das Angebot von gym, Tennisplatz etc war auch sehr gut. Bei Problemen wurde einem sehr schnell geholfen.

Cons:

Das Gebäude, Zimmer etc ist tatsächlich etwas renovierungsbedürftig, aber ich denke durch die sehr hohe Luftfeuchtigkeit und Meeresluft ist das einfach ein generelles “Problem” wenn man es so nennen darf. Man darf das hier in Mexiko einfach nicht mit z.b. europäischen Verhältnisse vergleichen.

2026-05-28 • via Nuitee
L
Louise • couple • gb
9
Overall pleasant stay and beautiful hotel.
Pros:

Hotel was very clean, lots of sunbeds available not too busy. Food and alcohol was good, great selection.

Cons:

Not much entertainment located in the hotel apart from tennis court

2026-05-27 • via Nuitee
B
Bianca • couple • br
7
o Hotel é pequeno, nos atendeu bem, fora da temporada, não recomendo em alta temporada
Pros:

O Hotel foi bom, o quarto e o banheiro são aconchegantes, o condicionador de cabelo foi perfeito inclusive, as dependencias do hotel tambem são boas, piscinas não são geladas, espreguiçadeiras boas e o suco mto bom também

Cons:

Das opções de comida, achei limitado. A praia também nao é boa, ondas muito forte e longe de praias mais calmas.

2026-05-27 • via Nuitee
E
Elsa • family_with_children • co
7
bien
Pros:

creo faltaron mas opciones de restaurante a la carta

Cons:

me imagine el hotel con mas servicios y mas grande para la tarifa manejada

2026-05-27 • via Nuitee
C
Christoph • solo_traveller • at
2
Leider nicht was es verspricht
Pros:

Das Zimmer war sehr schön

Cons:

Das Essen war weder ansehnlich, noch hat es geschmeckt.
Der Poolebereich ist komplett zusammengestaucht. Der Strand war trotz angeblicher Säuberung voll mit Algen

2026-05-25 • via Nuitee
A
Alessandro • couple • it
9
2026-05-24 • via Nuitee
M
Mads • couple • dk
10
Ganske enkelt den bedste ferie vi nogensinde har haft. Søde og varme mexicanere, fantastisk mad, personlig atmosfære, pr
Pros:

Vi kunne lide alt. Fra beliggenheden, stranden, maden, personalet, udsigten! Ham, Yesen og Felipe fra Azul var så søde! Vi glæder os til at komme igen! ☀️😎

2026-05-24 • via Nuitee
V
Vivian • couple • us
10
It was wonderful, I am trying to book additional days.
Pros:

Everything specially the friendly staff

2026-05-21 • via Nuitee
T
TAMER AHMAD ABDEL • solo_traveller • mx
10
2026-05-20 • via Nuitee
J
Juan • couple • py
6
Regular
Pros:

La vista y la arquitectura

Cons:

Los baños de la piscina estaban sucios y la playa nunca se limpió el sargazo

2026-05-20 • via Nuitee
I
Ing Kallejas • solo_traveller • mx
10
Excelente para tus perrhijos
Pros:

El trato a mi perrihija, no en cualquier lugar los cuidan así

Cons:

Falta seguridad en la playa, había gente que no eran huspedes

2026-05-17 • via Nuitee
M
Marilyn • couple • br
7
Razoável
Pros:

A equipe foi muito simpática ao nos fornecer o benefício de um quarto melhor por ser meu aniversário. Isso salvou a minha experiência.

Cons:

Nessa localização o mar é muito agitado, a alimentação precisa melhorar bastante, pouquíssima variedade de comidas pra um local all inclusive.

2026-05-16 • via Nuitee
L
Laura • couple • nz
9
Excelente servicio y hotel, muy recomendado
Pros:

Nos gustó mucho las instalaciones, la comida, la playa todo nos gustó mucho

2026-05-16 • via Nuitee
F
Francesco • couple • it
8
2026-05-13 • via Nuitee
C
Craig • couple • us
8
2026-05-13 • via Nuitee
P
Patricia • solo_traveller • mx
7
Excelente hotel calidad precio
Pros:

El restaurante japonés y hotel pie de playa. Hotel accesible y buena comida

2026-05-13 • via Nuitee
M
Margerita • couple • ch
8
2026-05-13 • via Nuitee
M
mairal • couple • es
9
fabulosa
Pros:

la amabilidad de la gente
la comida excepcional
variedad de comida en restaurantes
preciosa habitación

Cons:

las sombrillas de la playa estaban en mal estado por el aire

2026-05-12 • via Nuitee
F
FRANK • solo_traveller • ca
10
2026-05-12 • via Nuitee