Toronto Airport Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.1 (736 reviews)
901 Dixon Road , Toronto , ca

Children allowed
Pets allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Staff interaction
Good location
Cons:
Cleanliness issues
Outdated rooms
Poor service during check-in

Categories

Cleanliness
5.71
Multiple complaints about cleanliness including dust, bad odors, and lack of proper cleaning.
Service
8.67
Some staff interactions were mentioned positively, but check-in issues and poor guest management were concerning.
Location
10
Convenient location with access to transportation and nearby amenities.
Room Quality
6.67
Guests reported outdated rooms with several maintenance issues.
Amenities
9.69
Amenities such as parking and shuttle services were appreciated, but renovation concerns noted.
Value for Money
7.66
Perceived as overpriced given the condition of the facilities and services provided.
Food and Beverage
7.71
Service issues in the coffee area and lack of staff presence were problematic.
Overall Experience
8.7
Overall experience was mixed, with significant areas needing improvement despite some positive notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:32

Property Description

Modern Comforts and Convenience

Located near Toronto Pearson International Airport, our full-service hotel offers a complimentary shuttle service, making travel a breeze. Enjoy free Wi-Fi throughout the property, a fitness center, and an indoor pool for relaxation. Indulge in delicious dining options at our on-site restaurant, café, and bar, or opt for in-room and on-the-go meals.

Upscale Amenities

Unwind in our pet-friendly, non-smoking guest rooms featuring a 50-inch LED TV, mini fridge, and coffee/tea maker. Stay productive at the ergonomic work desk or relax knowing your valuables are secure in the room safe. Plus, stay connected with complimentary high-speed Wi-Fi.

Convenient Location

Easily explore downtown Toronto with the UP Express train, while popular attractions like Canada’s Wonderland and shopping centers are just a short drive away. The Toronto Congress Centre is also conveniently close, making us the ideal choice for your stay.

Book now for a seamless and enjoyable experience at our hotel!

Important information:

The local fee is a destination marketing fee paid to the local tourism organization or used to promote the destination.

Please contact the hotel directly for inquires about the Government Mandated 3-day GAA Quarantine Program.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 29 per day.

Location

Guest Reviews

8.1
Based on 736 reviews
Cleanliness: 5.71
Service: 8.67
Location: 10
Room Quality: 6.67
Amenities: 9.69
Value for Money: 7.66
Food and Beverage: 7.71
Overall Experience: 8.7
J
John solo_traveller ca
10
2026-05-19 via Nuitee
3
360marshallo Business
10
Marriott Toronto Airport
Pros:

I travel frequently for business and pleasure and generally stay in a Marriott property. On a recent visit to Toronto, I selected this Marriott near the airport for my colleagues and me. I had stayed here previously and it is close for a late arrival and convenient to the meetings I schedule.
I would not normally think to write a review, but i was so impressed with the renovation and personal attention that I received. Just fantastic. It was a short stay, but i have to call out the front desk and, especially, the young lady who was working in the M Lounge on the morning of May 14. These people rock!
We were four traveling together and we needed to take a video call. This young lady (I wish I had her name) first moved us to a semi private space and then found a conference room to give us full privacy. Not because we asked or for a fee… just to be helpful. Super nice and super impressive.
Thank you Marriott. You will see us again soon.

2026-05-17 via Tripadvisor
S
Shelley family_with_children ca
7
2026-04-24 via Nuitee
A
andresen couple ca
8
Okay. Next time I need an airport hotel I will check out options.
Pros:

For the price the view was of a roof with vents, beautiful.

Cons:

Dining area was very very loud with many teenagers and was quite cold under vents.

2026-04-20 via Nuitee
G
G8462FIvictoriaj Friends getaway
2
WORST STAY EVER!!! WARNING!!!!!! 0 OUT OF 10!!
Pros:

The Marriott Toronto Airport Hotel is 0 out of 10!!! In April 2026, this hotel is jack hammering the 4th and 5th floors and they are still selling rooms on the 2nd and 3rd floors. From 8am until 7pm, the noise of constant, all day jack hammering on the ceiling is overwhelming and surpasses noise tolerance. The 3rd floor room smelled like you were walking back into the 1970’s. The room smelled smokey and musty. The air conditioning did NOT work and the room a/c was set at 16°C but I was sweating. Upon complaining to the front desk staff, the was offered a can of Febreeze to use during my stay and a desk top fan. The front desk staff refused to move us to a different room, which me without the noise of constant Jack hammers!! The Marriott headquarters customer service refused to assist as well. The rep offered to charge our credit card for the one night and offered quotes from other hotels we could book in the area…as last minute bookings $$$$. They also refused to change our hotel room. I have never had such BAD and disrespectful customer service or front desk staff. Marriott is no longer with n my list of viable hotels to spend my money on. They do not respect or value my BonVoy membership, loyalty or my hard earned money.

!!!!!!! DO NOT STAY HERE !!!!! WARNING!!!!!!

Save your money and stay at a motel!!!

2026-04-10 via Tripadvisor
J
Josephliyen Business Calgary, Alberta
8
Great staff
Pros:

The rooms are refreshed but the door arrangement for the bathroom is terrible. It swings towards the vanity and there is no room to get to it unless you stand beside the toilet and then close the door first.

But I want to give this property a 4 star because Sylvie in the lounge made my day. She's friendly, attentive, and just made my breakfast very enjoyable, perfect to start the day. Also the 2 staff in the lounge fixed me some small appies when I checked in right around when happy hour was over. This hotel has great staff. Thank you.

2026-04-08 via Tripadvisor
D
Dan couple us
10
2026-04-08 via Nuitee
Y
YUMUL couple us
10
Excellent and relaxing 😌 😎
Pros:

Lounge ladies during cocktail snacks was less social. Putting a welcoming smile works and brightens the day. Continental breakfast in the restaurant was awesome with welcoming crew.they take care of us!
Cleaning crew done and excellent job! Will come back again !

Cons:

The noise construction in our last day!

2026-04-07 via Nuitee
G
Greg solo_traveller ca
8
2026-04-01 via Nuitee
B
Beverly solo_traveller ca
10
It was excellent all around
Pros:

Friendly and courteous staff

2026-03-30 via Nuitee
L
L22RP Couples
10
Excellent Stay
Pros:

Came for a surgery and had an amazing stay. We stayed in a brand new renovated suite and had M club floor. The hotel staff saw I was quite immobile after my surgery and provided me with a wheel chair to get around the hotel a lot easier! The staff went above and beyond from the ladies at the bar and restaurant to the M club staff- just exceptional hospitality. I will definitely be back.

2026-03-22 via Tripadvisor
J
Jiyan couple ca
2
2026-03-07 via Nuitee
J
Janett solo_traveller us
8
Pros:

Location was exceptional, very close to the airport, and they offer a shuttle

Cons:

The staff in the front desk was ok

2026-02-26 via Nuitee
R
Russell family_with_children ca
8
2026-02-10 via Nuitee
K
Kate couple ca
7
Won’t book there again.
Pros:

I find as time goes on, my Marriott membership means less and less.

Cons:

Parking rates even though the fella at the counter gave me a break. The only reason why I booked there was because of the free parking I thought was the case.

2026-02-10 via Nuitee
K
Karen couple gb
8
Pros:

Staff very helpful. Room very comfortable & spacious. Very clean. Well equipped.

Cons:

Although we knew the upper floors were under renovation, contactors should NOT be drilling at 3 am in the morning, nor working during the period midnight to the morning. Otherwise we could have rated our staff as superb. One small issue was for tea drinkers we would never use water not boiled in a kettle. But the coffee was good!

2026-01-20 via Nuitee
L
Lance couple ca
7
Clean and Comfortable
Pros:

Enjoyed my stay. Staff were pleasant. Accommodations were clean and up to date. The food in the cafe were very good and we enjoyed every meal we ate in the hotel.

Cons:

Enjoyed my stay, however a few items caught me by surprise. Paying for parking at $30/day was not ideal, I really do not like to submit emails, as I already am bombarded with emails, but having to submit my email address in order to use the wifi is not my first choice.

2026-01-20 via Nuitee
H
Heather family_with_children ca
9
Pros:

Friendly lobby staff. Smells nice and clean.

Cons:

Conditioner was empty for showering. Noisy neighbours until 1am and nothing was done about it.

2026-01-19 via Nuitee
E
Emily couple ca
8
2026-01-19 via Nuitee
C
Chantal family_with_children ca
8
2026-01-19 via Nuitee