Holiday Inn Express Hotel & Suites Auburn by IHG

Hotels
•
Holiday Inn Express
8.5 (702 reviews)
10-12 Johnson Street , Auburn , US
+1 508-832-2500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Limited cable TV

Categories

Cleanliness
7.89
Some concerns raised about cleanliness, with reports of mold and odors in rooms.
Service
9.36
Staff were consistently described as friendly and accommodating.
Location
9.4
Convenient location with spacious rooms noted.
Room Quality
7.35
Rooms were generally clean but some reported issues with odor and maintenance.
Amenities
8.88
Facilities were adequate and breakfast service was highlighted, though there were some limitations.
Value for Money
7.84
While some aspects were satisfactory, certain guests felt it wasn't good value for the price.
Food and Beverage
8.39
Breakfast was described as decent with a good operation.
Overall Experience
8.86
Overall pleasant stay, with a mix of good and some areas needing attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Convenient Location
Located just off motorway I-90 and a short drive from Worcester city centre, the Holiday Inn Express Auburn offers easy access for travellers.

Comfortable Accommodation
Enjoy spacious guestrooms equipped with microwaves and mini-refrigerators, perfect for a relaxing stay away from home.

Attractions Nearby
Explore the nearby DCU Center, Auburn Mall, and Old Sturbridge Village for a variety of entertainment options during your stay.

Book now to experience a seamless blend of convenience and comfort at the Holiday Inn Express Auburn.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Pets are welcome. Dogs and cats only. Pet fee: $75 non refundable. Maximum 1 pet per room. Maximum 50lbs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

8.5
Based on 702 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 8.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 8.86
C
Cenedella • solo_traveller • us
8
2026-09-18 • via Nuitee
G
Ginger • solo_traveller • us
8
2026-09-13 • via Nuitee
M
Mindy • solo_traveller • us
8
2026-09-12 • via Nuitee
J
Jessica • extended_group • us
10
2026-09-12 • via Nuitee
N
Natalie • extended_group • ca
8
2026-09-08 • via Nuitee
J
Jean Stout • solo_traveller • us
9
2026-09-02 • via Nuitee
K
King • solo_traveller • us
10
Pros:

The bed was extremely comfortable. And the breakfast was excellent 👌

2026-08-29 • via Nuitee
L
Lopez • couple • us
8
Good value, clean and standard.
Pros:

Great value for the price. Clean.

Cons:

It was fine for a chain. Breakfast ample and great front desk person!

2026-08-29 • via Nuitee
A
Adalberto • couple • us
10
2026-08-28 • via Nuitee
J
Jon • couple • us
3
2026-08-24 • via Nuitee
A
ANTON • extended_group • it
4
Pros:

Die Größe des Zimmers war sehr gut.

Cons:

Das Fenster im Zimmer war nicht zu öffnen; Sehr laute Geräusche (wahrscheinlich durch eine Maschine im Erdgeschoß des Hotels) außerhalb des Zimmers auch mitten in der Nacht; Zimmer, Toilette und Dusche wurden nie gereinigt.

2026-08-24 • via Nuitee
M
Myles • couple • us
1
Honestly wouldn’t stay here again. Free parking ain’t worth a dirty room that smells like a horder lives their
Pros:

It was great that the parking was free

Cons:

Honestly the room was disgusting, smelled molding, there were hair strands in the tub/shower area. Key pad hardly worked. Had to get my key re scanned like 4 times. And the water never truly got hot

2026-08-24 • via Nuitee
D
Daniel • couple • us
7
Better than expected
2026-08-22 • via Nuitee
N
Nerilys • couple • us
4
2026-08-21 • via Nuitee
B
BORIS • solo_traveller • us
10
2026-08-20 • via Nuitee
R
Reazul • extended_group • us
9
2026-08-18 • via Nuitee
J
JC • extended_group • us
8
Convenient, and I'll likely stay again.
Pros:

The place was clean and well presented.

Cons:

The bed was substandard and let the place down.

2026-08-18 • via Nuitee
Y
Yvonne • solo_traveller • us
10
2026-08-16 • via Nuitee
R
Ronilson • extended_group • us
10
Pros:

Nice

Cons:

Nice

2026-08-11 • via Nuitee
B
Bartosz • family_with_children • pl
8
2026-08-10 • via Nuitee