Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Noise disturbances
Early check-out policy

Categories

Cleanliness
7.08
Several mentions of cleanliness issues, including outdated bathrooms and noted problems.
Service
9.05
Staff were described as friendly and helpful, even when problems arose.
Location
9.09
Multiple reviews praised the convenience and accessibility to bars, restaurants, and ski facilities.
Room Quality
7.04
Issues with outdated room conditions and noise disturbance reported.
Amenities
8.07
Good range of amenities including a pool and spa, but some cleanliness issues.
Value for Money
7.53
Concerns about additional costs and not receiving good value for money.
Food and Beverage
8.08
Location near dining facilities but did not receive specific mentions in reviews.
Overall Experience
8.05
Overall positive sentiment, though some serious concerns impact the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:02

Property Description

Central Location in Whistler Village
Blackcomb Lodge offers a prime location in the heart of the village, just a short 450m stroll from the Whistler Village Gondola. Perfect for both winter and summer adventures, this hotel is the ideal starting point for your Whistler getaway.

Convenient Amenities
Enjoy modern conveniences in every room, including a 42-inch flat-screen TV and a refrigerator. Upgrade to a suite for full kitchen facilities, providing flexibility and comfort during your stay. The 24-hour reception, complimentary luggage storage, and ski storage ensure a hassle-free experience for guests.

Explore the Outdoors
With the Excalibur Gondola a mere 6 minutes' walk away and Lost Lake only 3 km from the lodge, outdoor enthusiasts will find plenty to explore and enjoy during their stay.

Experience the best of Whistler at Blackcomb Lodge - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: YVR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CAD 34 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for CAD 50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 541 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
M
Muckle • solo_traveller • ca
6
Low value for the money. Would not recommend
Pros:

The facility was nearly empty yet we were assigned the worst room! It was an odd shaped dingy corner room with a very small window and no balcony.
When we complained we were offered an upgrade at a discounted rate of $50 per night even though the place was almost empty
When we finally got a different room, the sink wouldn’t drain. Also the ice machine was broken.
We could have made ice in the freezer of the refrigerator except it was almost completely iced up.

Cons:

Also the check in person could barely converse in English and would no give us a room key until 4:00pm even though the place was empty
Thankful a different person was at the desk when we returned at 4:00. We paid full price for parking even though our car was the only vehicle in the garage.

2026-05-27 • via Nuitee
A
ALBERT • extended_group • ca
8
2026-05-22 • via Nuitee
D
Doris • family_with_children • us
6
2026-05-02 • via Nuitee
A
Alex • couple • ca
1
Cons:

I’ve stayed in Whistler many times at different hotels and have never had an issue like this.

After my stay at Blackcomb Lodge for one day, I was charged $250 CAD without any prior notice. When I called to ask for details, I was told it was for a “broken TV.” However, I never used or touched the TV, as I spent the entire day outside and only returned to the room to sleep.

When I asked for clarification on what “broken” meant, I was told to call back later and the call was ended without explanation.

Very disappointing experience, especially the lack of communication and transparency. I would not stay here again at all based on this experience.

2026-04-17 • via Nuitee
M
Mitchell • extended_group • us
1
Overpriced, dirty room, clogged toilet, rude staff, still waiting on my sec. deposit after 4 weeks
2026-04-14 • via Nuitee
M
Maya • couple • ca
10
2026-04-11 • via Nuitee
O
Oleksandr • couple • ca
3
2026-04-06 • via Nuitee
B
Beatrix • extended_group • de
6
2026-03-24 • via Nuitee
C
Chad • extended_group • ca
1
2026-03-22 • via Nuitee
S
Susan • family_with_children • us
8
Pros:

The location was perfect - right in the heart of the village.

2026-03-21 • via Nuitee
B
Belinda • extended_group • au
8
2026-03-20 • via Nuitee
W
Wenna • extended_group • ca
7
Pros:

Very central location

Cons:

Very stringent check in and check out (considering check in is very late and check out is very early).

2026-03-19 • via Nuitee
V
Vladimir • couple • ca
5
Pros:

Renovated , clean…

Cons:

Very noisy heat pumps , music till 2 am from the night club

2026-03-18 • via Nuitee
A
Alyssa • extended_group • ca
1
would never stay here again. horrible and rude staff, dirty, gross.
Pros:

location

Cons:

we got early check in approved through booking.com but when we went there they made us pay $60 for it and said that they dont let us check in early through third parties. The owner was extremely rude and oversold parking. He made us park in a random place that was not a spot. The place was also filthy.

2026-03-18 • via Nuitee
M
Mathew • couple • ca
8
It was comfortable, service was decent and the location was great
Pros:

Very central and had big rooms with multiple beds to share on cost

Cons:

The hotel manager is abit too overzealous and creates abit of chaos with guests from his management style.

2026-03-16 • via Nuitee
C
Carla • family_with_children • ca
5
Noisy
Cons:

AC noise, there is not sound isolation from the outside noise.

2026-03-15 • via Nuitee
D
Daniel • couple • ie
1
A poor stay in a hotel that could do much better .
Pros:

It’s a good location.

Cons:

The place is terribly run with key staff members quite obnoxious. They tried to charge $50 for a visitor to enter . Outside overnight noise was dismissed as something that should be raised with municipality. For those looking to be poorly treated & subject to their long list of rules / revenue generating penalties then book away - for most others I’d say stay away!

2026-03-09 • via Nuitee
H
Hazel • extended_group • ca
10
Great place to stay
Pros:

The place is so convenient, quiet and comfortable. Definitely coming back here again soon! Lots of near restaurants and blackcomb is a few minutes away from the hotel.

Cons:

None

2026-03-08 • via Nuitee
G
Gene • couple • ca
10
2026-03-05 • via Nuitee
N
nick • couple • us
9
Pros:

Location was great, room was large

Cons:

Parking being open to angone to walk in

2026-03-05 • via Nuitee