Holiday Inn Express London Croydon by IHG

Hotels
•
Holiday Inn Express
8.3 (1571 reviews)
1 Priddy's Yard, Off Frith Road , Croydon , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good breakfast variety
Convenient location
Cons:
Rude staff incident
Limited amenities
Issues with cleanliness in common areas

Categories

Cleanliness
7.98
Generally clean with some concerns about specific issues (vomit in elevator) mentioned.
Service
8.75
Most staff were friendly, but one encountered a rude employee affecting the overall experience.
Location
8.49
Conveniently located close to transport links, although some mention being slightly outside the main area.
Room Quality
8.44
Rooms were spacious and comfortable with some suggestions for adding amenities like a small fridge.
Amenities
7.77
Limited entertainment options and missing a toilet brush; some requests for additional items noted.
Value for Money
8.43
Good pricing reflected a positive overall value despite some minor service issues.
Food and Beverage
8.28
Breakfast variety was noted positively but some concerns about repetitiveness and lack of fresh fruits.
Overall Experience
8.25
Satisfactory stay overall, with both positive experiences and some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:07

Property Description

Convenient Location
Situated in Croydon town centre, explore London's iconic landmarks easily with nearby public transport links to prime destinations.

Modern Amenities
Stay in modern rooms equipped with work desks, flat-screen TVs, and complimentary Wi-Fi, ensuring a comfortable stay.

Dining and Shopping
Indulge in a varied breakfast buffet, unwind in the lounge bar, and explore the shopping district's designer shops and eateries nearby.

To experience the convenience and comfort of this award-winning hotel, book your stay today!

Important information:

Q-Park is 3 minutes' walk away on Charles Street, CR0 1TR, and offers preferential parking rates to guests. Please drive to the hotel where you can check-in and leave your luggage before moving your vehicle. The fee for the car park is reduced rate of £15 per 24 hours.
Please note: Discounted parking passes are subject to availability and must be purchased at the hotel front desk prior to entering the Q-Park car park in order to receive the reduced rate.

The credit card used to book the room must be presented upon check-in at the hotel along with a valid photo ID.

We require £100 refundable deposit payable by cash or card. Deposits held by credit/debit card will automatically be released upon check-out and typically are cleared within 7-10 business days for UK banks or up to 30 business days for international banks. Please note, this may take longer depending on your bank. Cash deposits will be returned upon check-out by the Front Desk.

Our hotel is proudly pet-friendly. Restricted to dogs and cats. Maximum of 2 pets per room. Restricted to pet-friendly rooms only. An additional £35 per night per room applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1571 reviews
Cleanliness: 7.98
Service: 8.75
Location: 8.49
Room Quality: 8.44
Amenities: 7.77
Value for Money: 8.43
Food and Beverage: 8.28
Overall Experience: 8.25
D
Derek • couple • gb
6
Ok place to stay
Pros:

Nice room, handy location

Cons:

Terrible noise coming from bathroom extraction which ran continuously. I had to stuff towels in it so I could sleep. I was told by staff that this is a problem in some rooms. Beware.

2026-06-05 • via Nuitee
S
Salamatu • solo_traveller • gb
9
Just improve a little bit by adding some basic facilities
Pros:

Staff hospitality was good 👍

Cons:

There was no fridge in the room and the drinks were hor

2026-06-05 • via Nuitee
P
Patrick • extended_group • gb
5
2026-06-05 • via Nuitee
M
Martina • solo_traveller • gb
8
2026-06-04 • via Nuitee
D
Desire • solo_traveller • gb
9
2026-06-04 • via Nuitee
J
Jens • family_with_children • de
9
2026-06-03 • via Nuitee
B
Blessing • couple • gb
9
2026-06-02 • via Nuitee
A
Abraham • family_with_children • nl
9
2026-06-02 • via Nuitee
S
Szilárd • solo_traveller • hu
6
Pros:

Tömegközlekedés közelsége

Cons:

Büféreggeli

2026-06-01 • via Nuitee
J
Jamie • solo_traveller • gb
10
2026-06-01 • via Nuitee
M
Monsoreau • family_with_children • gb
10
Nous reviendrons dans votre hotel.merci
Pros:

Perfect⁰

2026-05-30 • via Nuitee
C
Chacko • solo_traveller • ie
10
Pros:

Friendly staff, proximity and comfort accommodation.

Cons:

Nothing really, it all went well.

2026-05-30 • via Nuitee
G
gary • couple • ie
5
One and done !
Pros:

Close to east croydon station

Cons:

The hotel is accessed via a lane, the lane is used store bins and is used by the homeless as a public toilet, absolutely disgusting

2026-05-28 • via Nuitee
G
Greg • couple • gb
9
2026-05-28 • via Nuitee
I
imran • solo_traveller • gb
10
Exceptional
Pros:

Taya was exceptional. She made my stay a breeze.

Cons:

WiFi kept cutting out

2026-05-27 • via Nuitee
T
Tsverukai Agnes • family_with_children • gb
7
2026-05-27 • via Nuitee
M
Marin • solo_traveller • br
8
Hotel muito bom, apesar da distância do centro.
Pros:

Quarto

Cons:

Falta de opções diferentes no café da manhã ao longo da semana. Longe do centro.

2026-05-26 • via Nuitee
M
Massimiliano • solo_traveller • gb
8
Convenient location for Croydon, very good value for money
Pros:

Convenient location if you need to be in Croydon area. Very large room for the price and modern decorations and bathroom. Pleasant stay overall.

Cons:

Breakfast is varied but not at best (scrambled eggs dry and limited selection), but more than enough considering that is included in the room price.

2026-05-26 • via Nuitee
• family_with_children • gb
10
Peaceful, comfortable stay :)
Pros:

Lovely, smiley welcoming staff. Great value for money with breakfast included which also had great variety and taste.

Cons:

Was happy with everything.

2026-05-26 • via Nuitee
K
Kudirat • solo_traveller • ie
9
Pros:

Location, breakfast
Cleanliness and great customer service

2026-05-21 • via Nuitee