Holiday Inn Express London Croydon by IHG

Hotels
•
Holiday Inn Express
8.3 (1774 reviews)
1 Priddy's Yard, Off Frith Road , Croydon , GB

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good breakfast variety
Convenient location
Cons:
Rude staff incident
Limited amenities
Issues with cleanliness in common areas

Categories

Cleanliness
7.98
Generally clean with some concerns about specific issues (vomit in elevator) mentioned.
Service
8.75
Most staff were friendly, but one encountered a rude employee affecting the overall experience.
Location
8.49
Conveniently located close to transport links, although some mention being slightly outside the main area.
Room Quality
8.44
Rooms were spacious and comfortable with some suggestions for adding amenities like a small fridge.
Amenities
7.77
Limited entertainment options and missing a toilet brush; some requests for additional items noted.
Value for Money
8.43
Good pricing reflected a positive overall value despite some minor service issues.
Food and Beverage
8.28
Breakfast variety was noted positively but some concerns about repetitiveness and lack of fresh fruits.
Overall Experience
8.25
Satisfactory stay overall, with both positive experiences and some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:07

Property Description

Convenient Location
Situated in Croydon town centre, explore London's iconic landmarks easily with nearby public transport links to prime destinations.

Modern Amenities
Stay in modern rooms equipped with work desks, flat-screen TVs, and complimentary Wi-Fi, ensuring a comfortable stay.

Dining and Shopping
Indulge in a varied breakfast buffet, unwind in the lounge bar, and explore the shopping district's designer shops and eateries nearby.

To experience the convenience and comfort of this award-winning hotel, book your stay today!

Important information:

Q-Park is 3 minutes' walk away on Charles Street, CR0 1TR, and offers preferential parking rates to guests. Please drive to the hotel where you can check-in and leave your luggage before moving your vehicle. The fee for the car park is reduced rate of £15 per 24 hours.
Please note: Discounted parking passes are subject to availability and must be purchased at the hotel front desk prior to entering the Q-Park car park in order to receive the reduced rate.

The credit card used to book the room must be presented upon check-in at the hotel along with a valid photo ID.

We require £100 refundable deposit payable by cash or card. Deposits held by credit/debit card will automatically be released upon check-out and typically are cleared within 7-10 business days for UK banks or up to 30 business days for international banks. Please note, this may take longer depending on your bank. Cash deposits will be returned upon check-out by the Front Desk.

Our hotel is proudly pet-friendly. Restricted to dogs and cats. Maximum of 2 pets per room. Restricted to pet-friendly rooms only. An additional £35 per night per room applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8.3
Based on 1774 reviews
Cleanliness: 7.98
Service: 8.75
Location: 8.49
Room Quality: 8.44
Amenities: 7.77
Value for Money: 8.43
Food and Beverage: 8.28
Overall Experience: 8.25
M
Mateusz • couple • pl
8
Przyjemny pobyt
Pros:

Czystość i wygoda

Cons:

Pobranie kaucji o której nie było napisane … teraz muszę czekać parę dni na swoje pieniądze

2026-09-19 • via Nuitee
I
ilham • solo_traveller • ma
10
2026-09-19 • via Nuitee
P
Przemysław • extended_group • pl
8
2026-09-18 • via Nuitee
A
Angela • family_with_children • gh
10
2026-09-17 • via Nuitee
M
Mansour • couple • sa
9
2026-09-17 • via Nuitee
M
MJ SHAO • solo_traveller • fr
7
2026-09-17 • via Nuitee
M
Michaela • couple • cz
6
Pros:

- hotel byl čistý, snídaně byla každý den stejná a celkem strohá klasická english breakfast ale aspoň něco za tu cenu
- je celkem blízko nádraží (pokud po cestě na hotel nenarazíte na pochybnou skupinu lidí - určitě nechodíte sami a za tmy nebo sami ženy!!)

Cons:

- lokalita otřesná ale pokud si i přes to vyberetu tuto lokalitu (zajimavý lidi…) tak tento hotel se dá

2026-09-16 • via Nuitee
S
Susan • family_with_children • zm
5
Ok
Pros:

Breakfast

Cons:

Location

2026-09-16 • via Nuitee
I
ilham • solo_traveller • ma
10
2026-09-15 • via Nuitee
I
ilham • solo_traveller • ma
10
Un séjour exceptionnel et je reviendrai certainement
Pros:

Tout était sublime

Cons:

Ras

2026-09-15 • via Nuitee
J
Jose • solo_traveller • gb
10
Pros:

all good

Cons:

all good

2026-09-15 • via Nuitee
L
Lauren • family_with_children • gb
7
Strange Visit
Pros:

Lovely view, lovely bed

Cons:

The manager told me to park in the car park nearby that shuts at 10 and quarter to, which I did. He said “hurry it shuts at 10” i got in alright but could not get out! Lifts were off, info button on parking machine was off and all doors were locked. I had 2 children with me.
When I drove out through the entrance and went to the hotel he looked like he’d seen a ghost. He was very strange and didn’t say sorry. Then he walked off.
Turns out it was because they didn’t have any more “codes” to get the validated parking they promise.
Also there were dog hairs all over the sink unit even though I requested a pet free room.

2026-09-14 • via Nuitee
T
Tronet • solo_traveller • fr
7
Pros:

La literie

Cons:

Parking

2026-09-14 • via Nuitee
N
Nick • extended_group • ie
8
Very good
Pros:

Our reception was exceptionally welcoming and our rooms were made available long before the official check in time which was very welcom after a night spent in Gatwick airport. Room was excellent and breakfast was really good.

Cons:

The cost was a bit more than I'd have expected it to be.

2026-09-13 • via Nuitee
B
Brian • solo_traveller • gb
10
Pros:

Great spot for Wimbledon. Room was great

Cons:

Tucked away down a very dirty alley

2026-09-12 • via Nuitee
I
Ivanna • solo_traveller • at
9
2026-09-12 • via Nuitee
T
Thato6 • solo_traveller • za
9
2026-09-12 • via Nuitee
N
Nick • extended_group • ie
8
Acceptable
Pros:

Breakfast was very good

Cons:

There was a Leak under the toilet in my bathroom 709

2026-09-11 • via Nuitee
C
Cornelia • couple • de
10
Einfach empfehlenswert
Pros:

Gute Lage, sauber, freundlich, gutes Frühstück

2026-09-11 • via Nuitee
C
Ciaran • solo_traveller • nz
10
2026-09-10 • via Nuitee