Holiday Inn Express London Croydon by IHG

Hotels
Holiday Inn Express
8.3 (1734 reviews)
1 Priddy's Yard, Off Frith Road , Croydon , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good breakfast variety
Convenient location
Cons:
Rude staff incident
Limited amenities
Issues with cleanliness in common areas

Categories

Cleanliness
7.98
Generally clean with some concerns about specific issues (vomit in elevator) mentioned.
Service
8.75
Most staff were friendly, but one encountered a rude employee affecting the overall experience.
Location
8.49
Conveniently located close to transport links, although some mention being slightly outside the main area.
Room Quality
8.44
Rooms were spacious and comfortable with some suggestions for adding amenities like a small fridge.
Amenities
7.77
Limited entertainment options and missing a toilet brush; some requests for additional items noted.
Value for Money
8.43
Good pricing reflected a positive overall value despite some minor service issues.
Food and Beverage
8.28
Breakfast variety was noted positively but some concerns about repetitiveness and lack of fresh fruits.
Overall Experience
8.25
Satisfactory stay overall, with both positive experiences and some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:07

Property Description

Convenient Location
Situated in Croydon town centre, explore London's iconic landmarks easily with nearby public transport links to prime destinations.

Modern Amenities
Stay in modern rooms equipped with work desks, flat-screen TVs, and complimentary Wi-Fi, ensuring a comfortable stay.

Dining and Shopping
Indulge in a varied breakfast buffet, unwind in the lounge bar, and explore the shopping district's designer shops and eateries nearby.

To experience the convenience and comfort of this award-winning hotel, book your stay today!

Important information:

Q-Park is 3 minutes' walk away on Charles Street, CR0 1TR, and offers preferential parking rates to guests. Please drive to the hotel where you can check-in and leave your luggage before moving your vehicle. The fee for the car park is reduced rate of £15 per 24 hours.
Please note: Discounted parking passes are subject to availability and must be purchased at the hotel front desk prior to entering the Q-Park car park in order to receive the reduced rate.

The credit card used to book the room must be presented upon check-in at the hotel along with a valid photo ID.

We require £100 refundable deposit payable by cash or card. Deposits held by credit/debit card will automatically be released upon check-out and typically are cleared within 7-10 business days for UK banks or up to 30 business days for international banks. Please note, this may take longer depending on your bank. Cash deposits will be returned upon check-out by the Front Desk.

Our hotel is proudly pet-friendly. Restricted to dogs and cats. Maximum of 2 pets per room. Restricted to pet-friendly rooms only. An additional £35 per night per room applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8.3
Based on 1734 reviews
Cleanliness: 7.98
Service: 8.75
Location: 8.49
Room Quality: 8.44
Amenities: 7.77
Value for Money: 8.43
Food and Beverage: 8.28
Overall Experience: 8.25
C
Christopher solo_traveller gb
10
Amazing
Pros:

Friendly staff, clean well presented rooms and a decent breakfast

2026-08-08 via Nuitee
J
Jose solo_traveller gb
8
Pros:

Room

Cons:

Lift

2026-08-08 via Nuitee
K
Kateryna solo_traveller ua
9
Отличный новый комфортный.Завтрак зачетный. отель.
Pros:

Все новое

Cons:

Дорога к отелю.
Есть 2 пути : чуть дольше-на 50-70 метров…
И короче где ведет навига тор - туда не надо ходить.

2026-08-07 via Nuitee
F
Freda solo_traveller gb
9
Pros:

The staff work really well.

2026-08-07 via Nuitee
A
Alicia Silvina solo_traveller ar
8
Pros:

La atención y las camas muy cómodas

Cons:

La ubicación, muy lejos de los lugares de interés y el barrio no me agradó mucho

2026-08-07 via Nuitee
L
Lynda family_with_children gb
10
A lovely stay and friendly staff. I would definitely book again
Pros:

Clean, good breakfast and lovely rooms

Cons:

Nothing

2026-08-07 via Nuitee
C
Charles solo_traveller gb
7
Lovely staff
Pros:

The breakfast was plentiful but not high quality

Cons:

They need to reinforce security around the hotel as lots of undesirable people are present.

Not dangerous, but not very pleasant

2026-08-07 via Nuitee
J
june couple gb
10
Everything was perfect will definitely being going back
Pros:

The staff very friendly and helpful
The rooms were spotless
Breakfast was spot on everything you could desire

2026-08-07 via Nuitee
F
Florin couple gb
9
Lovely stay
Pros:

Good value for money

Cons:

location, not easy to find it

2026-08-06 via Nuitee
S
Silvionei family_with_children br
8
2026-08-06 via Nuitee
M
Maurizio solo_traveller it
8
2026-08-06 via Nuitee
L
Laura family_with_children gb
5
2026-08-06 via Nuitee
D
Dawood couple gb
10
2026-08-05 via Nuitee
M
Muhammad Pervaiz solo_traveller pk
7
2026-08-05 via Nuitee
M
María Del Carmen solo_traveller es
7
No está nada mal
Pros:

Estaba limpio, todo el personal muy agradable, tanto los de recepción, los del desayuno y la limpieza. Te facilitan la estancia pudiendo utilizar el microondas que se encuentra en la zona del desayuno

Cons:

No había armarios, ni cajones. No había ninguna silla en la habitación y nadie de recepción nos podía hablar ni entender claramente en español, solo unos chicos muy amables de la limpieza nos pudieron ayudar.

2026-08-05 via Nuitee
M
Martin solo_traveller gb
10
2026-08-04 via Nuitee
L
Lornab solo_traveller gb
8
Pros:

Every thing was fine

Cons:

Every thing was fine

2026-08-04 via Nuitee
J
Juliet couple gh
7
My stay was awesomeQ
Pros:

The breakfast was very delicious and the staff were very nice.

The rooms are neat too and the location is perfect.

It is a great location for tourists because you can have access to the train station, tram and buses to all parts of London.

Cons:

I like everything however, we were given a room on the first floor and my partner was complaining the room was a bit stuffy

2026-08-04 via Nuitee
M
Maurizio solo_traveller it
8
2026-08-04 via Nuitee
M
Maurizio solo_traveller it
8
Sono stato molto bene…tornerei
Pros:

Moderna e accogliente

Cons:

Posizione

2026-08-04 via Nuitee