Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great central location
Beautiful room decor
Friendly staff
Cons:
Noise from outside
Poor breakfast quality
Staffing issues at reception

Categories

Cleanliness
8.51
Overall cleanliness mentioned positively, but some guests experienced issues with room cleanliness due to noise disruptions.
Service
8.98
Some negative comments about staff interactions, but overall standard for hotel service.
Location
9.52
Exceptional location close to attractions, a major positive across multiple reviews.
Room Quality
8.97
Rooms are described as stunning and spacious, although some noise issues noted.
Amenities
8.5
Lack of wellness facilities mentioned; important amenities could be improved.
Value for Money
8.96
General feelings point to a mismatch in value, especially regarding breakfast quality.
Food and Beverage
8.01
Breakfast quality and variety received negative remarks; further improvements needed.
Overall Experience
8.98
Mixed reviews with high praises for location and room quality but significant concerns about specific amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:38

Property Description

Historic Charm and Luxury Accommodations
Situated in a UNESCO-protected building from the 1400s, our hotel offers spacious rooms and suites, some adorned with original frescoes and painted ceilings from centuries past.

Intimate Courtyard Setting
Nestled in its own private courtyard, our hotel exudes a unique and unforgettable atmosphere, providing a peaceful oasis in the heart of Prague's Old Town.

Exquisite Dining Experience
Indulge in a culinary journey at The Deer Prague restaurant, located in a secluded courtyard, offering a variety of delectable dishes and beverages.

Experience the historic charm, luxury accommodations, and exquisite dining at our hidden gem in Prague. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for € 35 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    People 6 years old and over stay for € 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 40 per day.

Location

Guest Reviews

8.8
Based on 2220 reviews
Cleanliness: 8.51
Service: 8.98
Location: 9.52
Room Quality: 8.97
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
R
Radovan • couple • cz
3
Pros:

Lokalita

Cons:

Obsluha, služby.

2026-06-12 • via Nuitee
D
dannage1973 • Couples • County Durham, England
8
Lots of positives, but let down by niggles.
Pros:

First things first...if you book this hotel, do a little research on navigating Prague's streets beforehand. Prague is known for it's numerous streets connected by small alleyways. The hotel has a front and rear entrance, and Google maps gets a bit confused by both. When you do find it, it is very close to the old town square...a perfect location in a nice part of the city.
The hotel itself is a beautiful old building, and the decor is uniquely gorgeous. It was also spotlessly clean. We booked on a bed and breakfast basis, and the breakfasts were also great...nice and fresh with a good variety.

Now...the unfortunate downsides. If you are considering one of the junior suites, AVOID room no. 101. It is beautiful and well equipped. But it is also really close to the kitchen and restaurant. We were woken by staff from about 6am, and also by late checkout guests talking loudly in the restaurant. In fairness the reception staff dealt with the latter promptly, but the hotel should probably ask guests to move into more suitable areas of the restaurant (behind doors) once it gets late.
Then there's the water. We only stayed for 4 nights, on on two occasions our suite was without hot water...not exactly suite levels of luxury. My advice would be to shower at 'off peak' times.
Then there's the staff; not unpleasant or rude, but not particularly friendly either. When I asked about a room change because of the noise, they looked into it, but were pretty disinterested.

Finally...SERVICE CHARGE. This gets added onto your bill alongside city tax. Personally I wasn't willing to pay this so I asked for it to be removed. If I want cold showers and disturbed sleep, I can get these in a youth hostel for a lot cheaper than a hotel suite.

Overall it was still a lovely stay in a nice location, but a bit of thought needs to be given to having a room/suite so close to the busiest part of the hotel.
With a bit of ingenuity, they could add an extra door; this would create a mini verandah for room 101, and also reduce the noise. Just a thought.

But Prague...wow. Amazing place.

2026-06-11 • via Tripadvisor
D
Daniele • family_with_children • it
6
2026-06-10 • via Nuitee
W
W • couple • gb
10
2026-06-08 • via Nuitee
K
Karola82 • solo_traveller • pl
10
Pros:

Piękne, historyczne miejsce, wspaniałe wnętrza, miła obsługa i świetna lokalizacja.

2026-06-06 • via Nuitee
M
Marek • solo_traveller • pl
10
2026-06-05 • via Nuitee
G
Gennaro • solo_traveller • it
10
2026-06-05 • via Nuitee
N
Nancy • extended_group • us
8
2026-06-04 • via Nuitee
N
Nicola Felice • solo_traveller • it
8
Buena ubicacion
Pros:

Excellente ubicacion.

Cons:

No se puede llegar hasta el hotel con Taxi.

2026-06-04 • via Nuitee
J
Jorge Roberto • couple • ch
7
2026-06-04 • via Nuitee
O
Oleksandr • family_with_children • ua
6
Не рекомендую.
Pros:

Очень хорошое место положение .

Cons:

Я бронировал номер 40м2 ,получил явно меньше ,номер не соответствовал фотографиям с букинга (Бронировал за три дня указал ,что у меня 2 летний ребенок ..но получил номер с огромной лестницей перед входом ,очень не удобно если у вас ребенок + коляска .
Скудные завтраки ,выбор скажем так не соответствует отелю ..все очень просто .
В целом кухня не очень зашла ,пробывал цезарь он был ужасен выделялся вкус жённого масла от курицы ,ну и в целом салат был так себе ..так же брал штрудель ,принесли холодный сам штрудель горчил ..В номере очень гудит климатическая установка ..Так же хотел отметить ,что не было даже одной бутылки бесплатной воды )) все только за деньги либо пей с крана ))Вообщем не рекомендую категорически..

2026-06-03 • via Nuitee
G
Gaute • solo_traveller • no
10
2026-06-03 • via Nuitee
M
Michael • couple • us
10
The place to stay
Pros:

Central location in busy old town area, walk to sights. Huge rooms with antiques. Great staff. Deer Restaurant inside good too

Cons:

Noise
Next to rowdy club with yelling till 4 am

2026-06-01 • via Nuitee
S
Shirley • couple • ae
10
Amazing room and perfect location !
Pros:

The room was so beautiful! The bed very comfortable. The location is perfect ! Easy to walk all around! We loved it and we love the brand Nuxe that was for the shower 😍

Cons:

For a 5 stars the coffee and tea should be a better quality like for example an espresso coffee machine instead of Nescafé sachets and better tea brands.

2026-06-01 • via Nuitee
N
Nada • extended_group • de
10
2026-05-31 • via Nuitee
B
Béla • couple • hu
7
Jól éreztük magunkat, de legközelebb másik szállodát fogunk kipróbálni.
Pros:

A szálloda lokációja kiváló, ebből a szempontból mindenképpen tudom ajánlani. A személyzet kedves és segítőkész volt.

Cons:

Az ágy kényelmetlen volt, csakúgy mint a párnák. A wifi hálózat rendkívül gyenge, esetenként használhatatlan. A reggeli minden nap egyforma és a minősége átlagos. A reggelizőhelyiség egy pinceszoba, ami szűkös.

2026-05-31 • via Nuitee
R
Rudolf • couple • de
9
Ein super Hotel mitten in Prag, num Empfehlen, wer diesen Stil möchte.
Pros:

Lage ist top. Super ist das Turmzimmer. Einmalige Aussicht in einen wundervollen Ambiente. Frühstück ist auf einer schönen Außenterasse im ruhigen Innenhof zu genießen. Auch im Zimmer ist ein Balkon.

Cons:

Preise sind schon hoch,... aber man ist halt im Herzen Prags.

2026-05-31 • via Nuitee
R
rajmash • Couples • Calgary, Alberta
6
Good location, but careless front desk service
Pros:

The hotel’s main strength is its location, and there were some positives: our room was fine, the air conditioning worked well, housekeeping was very good, and service in most parts of the hotel was acceptable. However, our overall impression was badly affected by the front desk, which we found inattentive, indifferent, and careless.

The most serious issue was our airport taxi. We had booked a taxi through the front desk and even confirmed the time again with the person at checkout. We then sat waiting in the lobby. At the scheduled time, no taxi had arrived, and the front desk staff said nothing to us. We finally asked the security person, who checked and told us the taxi had been booked for a different time. He had to arrange another taxi, which took about 15 more minutes. The front desk staff member did not apologize or seem concerned. The whole process had been handled far too casually, with no attention to detail, especially given that this was transportation to the airport.

There were other examples of sloppy service. At check-in, we were supposed to receive a complimentary drink coupon, but the staff member forgot to give it to us. When we later asked another front desk clerk about it, he was rude and dismissive, and seemed to make fun of us for asking. A friend staying at the same hotel had requested a wake-up call on the morning of checkout, and that was also forgotten. These are basic hotel services, and the repeated mistakes gave the impression of poor training and poor supervision at the front desk.

The restaurant experience was mixed. Breakfast was okay, but quite basic for the price paid, and the coffee was weak. On one occasion, my partner moved a chair in the restaurant and was rudely told that chairs could not be moved. That interaction also felt unnecessary and poorly handled.

We had asked for a quiet room and were told the room was quiet, but we were placed on the first floor and experienced street noise. Again, this felt like another example of the front desk not really listening or paying attention.

Overall, the hotel has a good location and some positives, especially housekeeping, but the front desk service was disappointing and careless. For the price, I expected more professionalism, better attention to detail, and at least basic courtesy when mistakes were made.

2026-05-30 • via Tripadvisor
Z
Zoltan • couple • gb
10
Fantastic
Pros:

Amazing room.

Cons:

O

2026-05-29 • via Nuitee
Z
Zoltan • couple • gb
10
This is a real 5 stars hotel
Pros:

Room was really nice.
Staffs are very helpful specially receptionist Mona.
Thx

2026-05-29 • via Nuitee