Hôtel Sainte-Anne

Hotels
8.7 (1416 reviews)
32 rue Sainte-Anne , Quebec City , CA
+1 877-222-9422

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Cons:
Cleanliness issues
Room comfort complaints

Categories

Cleanliness
7.91
Some complaints about cleanliness, with mentions of stains and mold in the bathroom.
Service
9.18
Staff was noted as helpful and kind, contributing positively to the experience.
Location
9.42
Many reviews praised the exceptional location close to tourist spots and markets.
Room Quality
7.37
Complaints about hard beds, musty rooms, and small bathrooms were noted.
Amenities
8.9
Mixed sentiments with some positive about the amenities but specific complaints about the elevator and safety.
Value for Money
8.86
Perceived as reasonable given the location and overall experience, despite some negative feedback.
Food and Beverage
8.91
Restaurant and dining experiences were generally well-received.
Overall Experience
9.08
Although there were issues, the overall sentiment remained positive due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:09

Property Description

Luxurious Accommodations
Nestled within the historic walls of Old Quebec, Hotel Sainte-Anne offers stylish rooms equipped with modern conveniences. Each room boasts a 40-inch flat-screen TV, mini-refrigerator, and a Lavazza coffee maker for your comfort.

Prime Location
Conveniently located steps away from the iconic Château Frontenac, our hotel sits in the heart of the city on a charming pedestrian street. Explore nearby attractions such as Rue du Tresor, Saint Lawrence River cruises, and the Parliament buildings, all within walking distance.

Immersive Experiences
Immerse yourself in the vibrant culture of Quebec City with a stay at Hotel Sainte-Anne. From art-filled streets to scenic river cruises, our prime location offers endless opportunities for exploration and discovery.

Book now for an unforgettable stay at Hotel Sainte-Anne in Old Quebec!

Important information:

Please note that Hôtel Sainte-Anne is located on a pedestrian street and that cars are prohibited in front of the hotel. Underground parking is available with surcharge at City Hall underground parking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQB

Location

Guest Reviews

8.7
Based on 1416 reviews
Cleanliness: 7.91
Service: 9.18
Location: 9.42
Room Quality: 7.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.08
R
Ronni • solo_traveller • us
7
Hotel is in an excellent location for shops and attractions, but amenities are few
Pros:

The location was ideal . The room had an espresso machine and refrigerator. Very helpful staff.

Cons:

The lighting in the room was poor, outlets were very few and hard to access. They did not provide a safe. The carpet was dirty. Storage and closet space was minimal.

2026-10-27 • via Nuitee
Y
Yves • family_with_children • fr
10
2026-10-25 • via Nuitee
D
Deirdre • couple • ca
10
2026-10-23 • via Nuitee
D
Daniela • family_with_children • br
9
Pros:

Location was perfect and room was modern am spacious

Cons:

No parking

2026-10-23 • via Nuitee
M
Montgomery • couple • us
10
Hotel Sainte-Anne is like home away from home.
Pros:

This was our second stay at your hotel, the last time being in 2017. It was lovely then and even more so now. This visit most certainly lived up to our fond memories. The room was great and the staff so very helpful.
We had dinner at your restaurant and it was just what we needed after walking all day. The food was outstanding and the waiter was wonderful. He listened to our request to have our entree not be made until we were done with our salad so we could relax between the courses. He is a gem!
The location is ideal; one could not ask for a more convenient place to stay as we were within comfortable walking distance from everything Old Quebec City has to offer. We would love to come back to your fair city someday as it is our very favorite place to visit. You can be sure if we make it back, we will be staying at your memorable hotel.

Cons:

We could not figure out the coffee machine in the room. Perhaps instructions would have helped. Otherwise we loved everything.

2026-10-23 • via Nuitee
C
Curtis M • couple • ca
10
2026-10-19 • via Nuitee
R
robin • couple • be
10
2026-10-09 • via Nuitee
M
Manuela • couple • es
9
un estancia corta , turistica
Pros:

Ubicación perfecta , con mucho ambiente, nos encanto la experiencia

Cons:

Nada

2026-09-14 • via Nuitee
M
Michael or Donna • couple • us
9
2026-09-10 • via Nuitee
M
Manon • solo_traveller • ca
9
Pros:

Tout était parfait!!

2026-09-10 • via Nuitee
J
Julie • couple • ca
5
I won’t stay again on principle as stated above
Pros:

Location

Cons:

The original allocated room was next to the lift I asked to change as I have stayed 5 times prior they charged me to do so I will not be staying again as they obviously do not value my custom.

2026-09-08 • via Nuitee
T
Theo • solo_traveller • de
9
2026-09-06 • via Nuitee
T
Thomas • solo_traveller • at
9
2026-09-06 • via Nuitee
P
Pearl • solo_traveller • nl
8
Pros:

Good location. East check in/out process. Large comfortable rooms. Everything super close by for a short weekend in the city.

Cons:

Only coffee available and no kettle. AC is old style of unit with little temp control.

2026-09-04 • via Nuitee
A
Angel • couple • ca
9
Pros:

Great location

Cons:

No

2026-09-04 • via Nuitee
M
Moradkhani • family_with_children • ca
8
2026-09-02 • via Nuitee
J
Jon • family_with_children • ca
8
Pros:

the location was perfect for a one night stop to see Old Quebec

Cons:

The hotel was very difficult to get to due to construction and challenges in the accessing roads within the area. I would highly recommend you send an info package to guests prior to their arrival helping with accessing the area and identifying where best to park

2026-09-02 • via Nuitee
G
Genevieve • family_with_children • ca
8
Pros:

Excellent emplacement au coeur du Vieux Québec

Cons:

Plafond bas pour les chambres au dernier étage. Le restaurant à l'entrée de l'hôtel rend parfois difficile les entrées et les sorties.

2026-09-01 • via Nuitee
M
Maria • family_with_children • de
10
2026-08-31 • via Nuitee
L
LeeAnne • couple • ca
10
Perfect location, lovely, modern rooms, quiet.
Pros:

I've stayed in Vieux Quebec a number of times and this location is 10/10. Parking is nearby (5 min walk) in a covered lot for $25 a day. Room was clean, good sized and had a Nespresso machine with pods. Was very impressed.

2026-08-31 • via Nuitee