Atlantic Palace Hotel

Hotels
8.8 (385 reviews)
Via Capo 76 , Sorrento , it

Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Cleanliness issues
Old room features

Categories

Cleanliness
8.05
There were complaints about the cleanliness and upkeep, particularly regarding old bathrooms with mold.
Service
9.55
Staff were reported to be friendly, attentive, and efficient, enhancing the overall experience.
Location
8.55
The hotel is a bit far from the center, but the shuttle bus service is reliable.
Room Quality
8.05
Some rooms reported issues with odors and lack of amenities; however, some also had spacious views.
Amenities
8.55
The presence of a bar and entertainment for guests is a plus, but some facilities could be improved.
Value for Money
9.05
Given the overall experience, guests felt the value was appropriate for the price paid.
Food and Beverage
9.55
Food was consistently praised for variety and quality, despite some complaints about breakfast sameness.
Overall Experience
9.05
Overall, guests had a very positive experience with minor issues, making it a recommended hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:28

Property Description

Luxurious Accommodation
Atlantic Palace Hotel, located in a serene residential area of Sorrento, boasts spacious and air-conditioned rooms, ensuring a comfortable stay for all guests.

Relaxation and Dining
Enjoy the large outdoor swimming pool on a terrace equipped with sun beds and parasols, perfect for unwinding under the sun. Indulge in delectable local cuisine at the on-site à la carte restaurant.

Convenient Location
Benefit from free parking and a complimentary shuttle service to the main town square. With a public bus stop right outside and proximity to the beach, exploring nearby attractions like Naples and Pompeii is a breeze.

Book now to experience the perfect blend of comfort, convenience, and luxury at Atlantic Palace Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 385 reviews
Cleanliness: 8.05
Service: 9.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 9.55
Overall Experience: 9.05
S
shonah200 Couples St. Andrews, Fife, Scotland
10
Best Hotel in Sorrento Area
Pros:

Wow wow wow!!! This is an hotel not to be missed. We decided to return to Sorrento as we wanted to visit Capri. Our experience in September 2025 was awful and we were reluctant to return. This hotel allayed all our fears and we had the most amazing 7 days in the sunshine. The staff definitely make your stay memorable. We are mentioning our favourites but all the staff are outstanding.. so thank you. Guiseppe on Reception is so approachable and I am sure I tired him out with all my questions. Natalino at the pool bar and the Restaurant is amazing and we love him. Alex (Fiorellino - little flower) we love and miss you so much. Tony worked tirelessly breakfast and dinner Nicole and I know is have spelled this wrong but she will know. Before arriving we saw complaints about the food...why we will never understand. But you can't please everyone all the time. The choices for the evening meal were fabulous and I am fussy but always found something delicious. Finally, our wonderful shuttle driver, Eustacio. How would we have managed our trip into Sorrento with out you. So prompt and pleasant. We wish all drivers were as excellent. We cannot thank you enough for our amazing stay and we really would love to return. We have recommended to all our friends and family.

2026-07-25 via Tripadvisor
F
Frøystadvåg couple no
7
Fint og koselig hotell.
Pros:

Det var et veldig fint og idyllisk. Fint basseng og område. Busstilbudet ned til byen var veldig bra!

Cons:

Jeg hadde sett frem til å trene på morgenen, men treningsrommet hadde bare åpningstid fra 10-18. Det var også ute, så midt på dagen var det veldig varmt. Bassenget hadde også åpningstid fra 10-18, og vi skulle gjerne ønsket at man kunne bade senere på kvelden når man kom hjem fra utflukter.

2026-07-25 via Nuitee
M
Marie Pollen couple no
7
2026-07-25 via Nuitee
F
Fabian couple nl
7
Leuk personeel, prima verblijf verder.
Pros:

Het personeel en met name Alberto! Hij gaf ons echt een warm welkom en knoopte gesprekken aan. Super aardige kerel! Daarnaast de dame die in de week van 20-24 juli in de ochtend bij het ontbijt de eieren bakte. Ook zij was echt een heel fijn mens!

Daarnaast was het zwembad fijn en de Lemon Garden zag er heerlijk uit.

Cons:

Een paar dingen aan onze kamer, nummer 320.
1. De wc kon niet doorspoelen met de kleine spoelfunctie. Die is kapot.
2. De handpomp zeepjes waren kapot.
3. Na het schoonmaken van de kamer is er niet gestofzuigd, nog veel zand en grind op de grind.
4. De airco werkte niet of bijna niet. Ging steeds automatisch uit en koelde amper. Dit was erg irritant.

2026-07-25 via Nuitee
P
paola couple it
1
Vergognoso
Pros:

La camera dava su un giardino potenzialmente squisito

Cons:

Faccio fatica … e’ una struttura degli anni 80 cheNON DOVREBBE essere presente sul circuito di Booking

2026-07-24 via Nuitee
J
Jette couple dk
9
Fantastisk hotel med skøn udsigt.
Pros:

Fantastisk værelse, vi havde nr 530 i Anneks med kæmpe altan & udsigt til Vesuv.

Utroligt sødt personale.

Fantastisk morgenmad.

Mulighed for gratis shuttle det meste af dagen til Sorrento by eller man kan gå. Aften timerne koster 2 euro pr person.

Besøger gerne igen.

Cons:

Pool kun åben 10-18. Morgen og aften dyp havde været skønt at kunne. En af medarbejderne i pool området spillede meget høj musik og var svær at få til at skrue ned.

2026-07-24 via Nuitee
N
Nathalie couple ca
10
Pros:

le personnel super et le fait qu’ils ont le transport pour vous descendre en ville c’est parfait

2026-07-23 via Nuitee
M
Michele solo_traveller it
9
2026-07-20 via Nuitee
A
Amanda couple gb
8
Pleasently surprised, good value.
Pros:

The staff were all so friendly and welcoming.
Free shuttle bus and if you missed that there local bus stops outside
Staff so accommodation to requests eg early check in and late check out.
Great cocktails 🍸

Cons:

Nothing

2026-07-20 via Nuitee
T
Tom3588 Couples Wokingham, Berkshire, England
8
Totally agree with EMI!!
Pros:

Totally agree with previous review but the hot tubs are now operating! We had a wonderful 10 day stay hereh. Used the shuttle bus often. Also popped into the opposite camp site to get refreshments from the shop there. Room lovely and cool. Great holiday

2026-07-19 via Tripadvisor
S
Sebastiaan couple se
6
Outdated hotel in need of a renovation, friendly staff
Pros:

Good location, friendly staff

Cons:

The property is in serious need of a renovation, and should probably be 3 stars instead of 4

2026-07-18 via Nuitee
A
Amber couple gb
3
Only access to town is by taxi or shuttle bus walking isn’t an option because of the main road.
Pros:

Only booked this property as it was last minute and kind of the only hotel that looked kinda decent and not old fashioned and also under a 1000 for the 4 days, the room was okay for the price point and the staff were lovely and helpful booking taxis etc.

Cons:

The shuttle bus service isn’t every half an hour like they say so if you arrive after 12 you have to wait till 3pm to get into town as it’s unwalkable. The walk down was one of the most dangerous things I’ve ever done, there is no paths only road with blind bends and cars flying round the corners at 40-50 mph. We did it once and instead paid for taxis after the fact which was 30 euros each way into town or waited for the shuttle bus (evening had convenient times).
The bus its self was broken the aircon didn’t work, Infact hot air came into the vehicle from the bottom vents. It was 34 degrees outside:) I thought I had maybe died and been sent to hell getting on that bus but we had no choice.

The deck chairs round the pool were mouldy , the bed was solid as a brick , the mini bar wasn’t topped up everyday , the breakfast - horrifying but it didn’t bother me coz I don’t go to hotels for food but thought others should know. We did however eat in the lemon garden one night as the World Cup was on and we didn’t want to miss it , we had a late day getting back from positano and just reluctantly stayed at the hotel for the evening , the food there was so so so bad. I’ve had better pasta from a hospital cafe. Non of this is a reflection on the staff they were all so lovely and welcoming and couldn’t do enough for you but this hotel is not 4 star I’d say more 2 star…. but you get what you pay for and with it being only 750 for 4 nights it’s probably value for money just very dangerous and inconvenient location , but like I say it was last minute booking with limited options in the area so we only have our selves to blame. If you have other options and spare time to check other hotels out don’t stay at this one :/

2026-07-18 via Nuitee
L
Laura solo_traveller it
7
2026-07-17 via Nuitee
A
ALEJANDRO family_with_children co
8
Good
Pros:

La habitaciones son buenas, el hotel tiene buenas instaciones

Cons:

Ofrecen un shuttle que tiene un horario específico , es un poco limitado, y para el regreso en la noche tiene un cobro por persona en los horarios,
El hotel es a 3 kms aprox. Del centro y el costo de los taxis son alrededor de 30 euros por trayecto.

2026-07-16 via Nuitee
F
Francisca couple pt
9
2026-07-16 via Nuitee
S
Stacey couple au
10
2026-07-16 via Nuitee
J
Jesus couple ar
5
Pros:

Tamaño de la habitación

Cons:

La ubicación

2026-07-15 via Nuitee
E
EmiW123 Couples Peterborough, Cambridgeshire, England
8
A holiday to remember
Pros:

We stayed here half board for 11 nights. Lots of good things about this hotel and just a few bits that let it down. I would say it is a 3.5 star hotel as opposed to a 4 star hotel because of the few bits I will mention.
Location - it is a bit out of the centre of Sorrento, some people do walk along the road but the shuttle service is included and runs 5 or 6 times a day. It is €2 after 8pm and we found this a convenient way to get in and out of the town. If not the 008 bus runs every 20 mins ish and the pickup and drop off is outside the hotel.
Rooms - we had a double room with balcony. Room was fine, a bit of wear and tear, double shower a nice touch and we had a table and chairs on the balcony. Aircon was also included.
Food - for me the food was excellent. Breakfast is a buffet, but is the biggest selection I have ever seen with a made to order omelette and pancake/crepe station too. There is most bits of a cooked breakfast, cereal, yogurt, fruit, granola etc and a wide selection of pastries I’m not sure what more you could want from breakfast. Dinner is a cold buffet antipasti, and hot starter and main course chosen from the menu which usually has about 4/5 options a night. I’m a vegetarian and I did find some evenings the options weren’t as good (sometimes just an omelette for main course) but they were flexible and allowed me to choose sometimes two starters (such as a soup and then a pasta dish for my main) with the cold buffet option too I was well covered. Dessert was another help yourself and had ice cream too. Drinks aren’t included in half board as expected but the only thing I didn’t like was that you don’t pay for the drinks each night and therefore end up with a hefty bill at the end of your stay if you’re not careful!
Entertainment - there were 3 nights of live music on the roof terrace which was great. Ended at around 10:30pm each time so not to disturb those not participating. The bar prices however are far too high with €14 for one cocktail. I think if this was lower they would do much better up there. The view from the roof is beautiful though and you can see Vesuvius.
Staff - a mixed bag of staff. Many of them were friendly, welcoming and chatty others didn’t speak as much. We actually got engaged on the roof terrace and the barman helped my fiancé by bringing the ring over with our drinks making our stay extra special. The only slight disappointment around this was there was nothing complimentary such as a small glass of prosecco to celebrate our news. When I have stayed in 4 star establishments where others have gotten engaged around me I have seen complimentary drinks given and so I felt this a little disappointing. Reception helpful and will give you a bus timetable.
Facilities - the pool area was pleasant. The pool itself did turn many of my swimsuits green though, but it was a nice pool otherwise. Unfortunately the jacuzzis in the garden are currently not working which was disappointing. We didn’t find the gym until our last day and this was basic but would’ve been nice to have been pointed out to us (it’s on the 3rd floor!)

Overall we loved our time here and we would stay again, just a few bits that could easily be improved on that would make all the difference here. If you’ve booked here already, don’t be alarmed by some of the very negative reviews because we had a very pleasant stay here!

2026-07-12 via Tripadvisor
E
Emily couple be
6
Te veel betaald voor wat we kregen.
Pros:

Schuttle service, mogelijkheid om naar maya beach te gaan gratis.

Cons:

Het stonk wat in de kamer. De wifi was zeer slecht en je had geen bereik. Bij het ontbijt waren de broodjes steenhard. In de badkamer was het hout rot dus hadden we een mierenplaag.

2026-07-12 via Nuitee
A
Arpine couple am
10
2026-07-10 via Nuitee