Atlantic Palace Hotel

Hotels
8.8 (449 reviews)
Via Capo 76 , Sorrento , it

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Cleanliness issues
Old room features

Categories

Cleanliness
8.05
There were complaints about the cleanliness and upkeep, particularly regarding old bathrooms with mold.
Service
9.55
Staff were reported to be friendly, attentive, and efficient, enhancing the overall experience.
Location
8.55
The hotel is a bit far from the center, but the shuttle bus service is reliable.
Room Quality
8.05
Some rooms reported issues with odors and lack of amenities; however, some also had spacious views.
Amenities
8.55
The presence of a bar and entertainment for guests is a plus, but some facilities could be improved.
Value for Money
9.05
Given the overall experience, guests felt the value was appropriate for the price paid.
Food and Beverage
9.55
Food was consistently praised for variety and quality, despite some complaints about breakfast sameness.
Overall Experience
9.05
Overall, guests had a very positive experience with minor issues, making it a recommended hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:28

Property Description

Luxurious Accommodation
Atlantic Palace Hotel, located in a serene residential area of Sorrento, boasts spacious and air-conditioned rooms, ensuring a comfortable stay for all guests.

Relaxation and Dining
Enjoy the large outdoor swimming pool on a terrace equipped with sun beds and parasols, perfect for unwinding under the sun. Indulge in delectable local cuisine at the on-site à la carte restaurant.

Convenient Location
Benefit from free parking and a complimentary shuttle service to the main town square. With a public bus stop right outside and proximity to the beach, exploring nearby attractions like Naples and Pompeii is a breeze.

Book now to experience the perfect blend of comfort, convenience, and luxury at Atlantic Palace Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Location

Guest Reviews

8.8
Based on 449 reviews
Cleanliness: 8.05
Service: 9.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.55
Value for Money: 9.05
Food and Beverage: 9.55
Overall Experience: 9.05
I
Ivan couple hr
10
2026-08-28 via Nuitee
C
CAROLINA couple br
9
Muito confortável
Pros:

Gostei muito do quarto, da sacada, tem uma vista linda. Café da manhã muito completo

Cons:

O secador muito fraco, não secava meu cabelo, logo parava de funcionar

2026-08-28 via Nuitee
N
Nicholas couple au
5
Not my idea of a 4 star experience
Pros:

It had great views of Mt Vesuvius from the balcony

Cons:

We were disappointed with the level of service and overall maintenance during our stay. The front desk staff were unhelpful when we asked for assistance arranging a transfer, simply directing us to the public bus on two separate occasions. On one evening, I arrived back late and was left knocking at the locked front door for 20 minutes before anyone responded. To make matters worse, we got stuck in one of the lifts, which are noticeably dated and in need of maintenance. Overall, the experience fell well short of expectations

2026-08-28 via Nuitee
C
Caroline couple gb
9
Lovely 4 nights spent at the hotel
Pros:

Clean and modern and staff very friendly and helpful

Cons:

Nothing

2026-08-28 via Nuitee
L
Luca family_with_children it
7
Piacevole
Pros:

Posizione dell'albergo ottima dal punto di vista del panorama, Stanze ampie e pulite. Ben curata la piscina. Colazione ottima, gentilissimo il personale.

Cons:

Per quanto la posizione sia ottima da un punto di vista del paronama (dal balcone si vede tutto il golfo, Vesuvio compreso) è penalizzante la distanza dal centro di Sorrento.
Mancano i marciapiedi per diverse centinaia di metri e non si può andare a piedi. La fermata del pullman è davanti all'albergo: pullman sempre pieno, difficile potervi salire. Va detto che c'è un sistema "navetta" dell'albergo: assolutamente insufficiente sia per gli orari che per i posti disponibili. Abbiamo preferito noleggiare un auto!
Va migliorata la connessione internet

2026-08-28 via Nuitee
D
domenico solo_traveller it
8
2026-08-26 via Nuitee
N
Nicola couple it
9
vacanza da favola , hotel meraviglioso
Pros:

ottima

Cons:

nulla

2026-08-25 via Nuitee
R
Rachael couple ie
8
2026-08-24 via Nuitee
H
Hannah couple gb
8
2026-08-24 via Nuitee
I
Ivy11219 Couples Scarborough, Scarborough District, North Yorkshire, England
6
Honest review
Pros:

Room cleaning one of the worst. Our bedding had blood on from mosquito bites and the cleaners just turned it over! Shower slippy and bathroom floor for those infirm. I nearly slipped. They do minimal cleaning. The pool has steps which are not warned about inside the pool halfway., be careful. Big chunks missing from the edging which is sharp and bare wires exposed. Full of bits of masonry inside on the bottom.
Towels not available after 3:30
No instructions in the room about using the phone, check out times etc. nothing at all.
Busy road and no safe walking path to leave hotel. Too far away from the town as there is nowhere to go near hotel.
WiFi terrible… can’t watch BBC news as it’s off and on buffering constantly so doesn’t work well on devices at all and just sits there spinning.
There’s some much better hotels in Sorrento itself. This one is just hanging on with the basic maintenance.
Evening meals?? We were served spinach every night for 6 nights as the main vegetable and it was horrible.
It was a budget hotel, ok if you are not wanting any frills

2026-08-23 via Tripadvisor
K
Karar couple se
6
Pros:

Bra läge!

Cons:

De slopar varje morgon vi poolen vilket låter otroligt mycket. Lyhört mellan rummen.

2026-08-23 via Nuitee
P
paolap solo_traveller it
10
Relax e funzionalità
Pros:

La posizione è buona. Collegata al centro storico da autobus di linea e navetta gratuita, l'hotel è situato in una zona tranquilla e silenziosa. Il parcheggio è gratuito. La colazione eccellente, crepes pancakes e omelette preparate al momento con cucina a vista, top! Area piscine molto rilassante. Lo staff gentile premuroso e molto preparato per fornire informazioni. Lo consigliamo e sicuramente ci torneremo!

2026-08-23 via Nuitee
J
Johnebb Couples Hartlepool, County Durham, England
6
No way 4 star
Pros:

Stayed here for 5 days, there is no chance this hotel is 4 star. The room was clean but basic. The balcony had a wasps nest in so couldn’t use the balcony.
Asked for a double room and got a twin, the food is not the best but was okay. The bar is expensive and you pay at the end of stay.

The hotel is far out of the town and you need the shuttle to get around.

Would visit the area again but definitely not this hotel.

2026-08-21 via Tripadvisor
K
Krysztofiak solo_traveller nl
8
Pros:

Mila o bsluga, hotel adekwatny do ceny jedzenie smaczne .Polecam

Cons:

Nie mam zastrzeżeń

2026-08-21 via Nuitee
M
María solo_traveller es
8
Buena opción de base para Costa Amalfitana
Pros:

Habitaciones muy amplias con terraza, la zona de piscina y jardín con jacuzzis estupendos y, aunque no está en el centro, el servicio de transporte del hotel tiene bastante frecuencia y te acerca en poco más de 5 minutos. Además, tienes línea de bus a escasos metros de la puerta del hotel. Y tienen acuerdo con un beach club maravilloso, no dejéis de ir, casi lo mejor del viaje.

Cons:

Convendría renovar colchones y almohadas, no son nada confortables. El café pésimo, impropio de un hotel así, aunque el desayuno era bastante variado. Lo mejor del desayuno es la señora que te hace tortillas, huevos, tortitas y creps.

2026-08-21 via Nuitee
P
Puiu couple it
7
Hotel meraviglioso ma…..
Pros:

Spazi comuni ben curati,cortesia e professionalita

Cons:

Il cibo!!! Il cibo della cena del 18/08/2026 assurdo…credo sia gravissimo per un hotel di questa portata permettere allo staff che lavora in cucina di infangare e rovinare il lavoro fatto da tutto il resto dello staff….perche se esce un piato immangiabile dalle porte di quella cucina si rovina tutto il lavoro fatto dai colleghi in precedenza ….per un cliente come me che alle 23:00 è dovuto uscire dall hotel per andare a mangiare altrove è stata una scocciatura …tanto che le sere a seguire non ci ho provato nemmeno a mangiare di nuovo lì…

2026-08-21 via Nuitee
C
Cristina couple it
7
Pros:

La struttura ha un grande potenziale, la zona piscina e jacuzzi sono molto belle. Ha un parcheggio scoperto e le camere molto grandi

Cons:

La pulizia dell’hotel lasciava a desiderare, sopratutto il bagno si vede che c’è una pulizia grossolana o quasi inesistente, i rubinetti molto rovinati e il porta shampoo della doccia era rotto e rovinato. Sono tutti piccoli dettagli che non dovrebbero essere trascurati in un hotel a 4 stelle.

2026-08-21 via Nuitee
G
GIANFRANCO NAIBO couple it
10
2026-08-21 via Nuitee
A
Angela couple it
10
eccellente
Pros:

struttura perfetta per chi vuole godersi sorrento in relax senza lo stress che dà il centro città.
Colazione ottima, piscina bella e curata e servizio impeccabile

Cons:

effettuerei una pulizia più in profondità

2026-08-20 via Nuitee
A
Andrei couple ro
9
All in all, a good experience
Pros:

The room dimensions were very good. We had enough space for everything and the balcony very nice and spacious. The omlete made by the chef in the morning is very good! We also liked the fact that we had the shuttle bus to take us to the city center, even though the schedule is strict and not too often.

Cons:

The room had mold in some parts of the wall. One of the shower heads was broken. The seif did not work. The room was not really cleaned on the floor very good.

2026-08-19 via Nuitee