Holiday Inn Porto Gaia by IHG

Hotels
Holiday Inn Hotels & Resorts
8.7 (1940 reviews)
Diogo Macedo, 220 , Vila Nova de Gaia , pt

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Noise from nearby machines
Limited dinner options

Categories

Cleanliness
8.16
Some concerns about bathroom cleanliness noted in the reviews.
Service
9.63
Many reviews praised the helpfulness and friendliness of the staff.
Location
9.17
Several reviews highlighted the good location of the hotel.
Room Quality
8.62
Rooms are spacious and comfortable, though some issues were mentioned with noise.
Amenities
8.15
Amenities were generally good, but some guests expressed concerns about the indoor pool.
Value for Money
8.61
Good value noted for the comfortable rooms and quality service.
Food and Beverage
8.16
Food service received mixed feedback, particularly regarding the dinner options.
Overall Experience
9.13
Overall, guests had a positive experience highlighting excellent service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:36

Property Description

Luxurious Accommodation
Indulge in soundproofed rooms with modern bedding, a well-lit work desk, and en suite bathrooms. Enjoy the convenience of air-conditioning and free WiFi throughout the hotel.

Wellness and Dining
Relax and rejuvenate at the sauna and wellness centre with beauty treatments. Unwind at the bar with a selection of beer and cocktails, accompanied by live music shows. Delight in local and organic Portuguese cuisine at Friends Kitchen.

Prime Location
Conveniently situated in Vila Nova de Gaia, just a short drive from the historic Porto centre. Explore the nearby Dom João II Metro Station and the iconic Port Wine Cellars. Book your stay at Holiday Inn Porto Gaia for an unforgettable experience.

Important information:

Children aged 3 years and below are not allowed to use the spa.

Children aged 4→16 years can only use the spa under adult supervision.

Please note that the Indoor Therapy Pool is open from 10:00 until 19:00 daily and the access is charged. Treatments are available daily between 10:00 and 19:00, subject to pre-booking.

Please note that pets will incur an additional charge of EUR 25 per night per pet.

Please note that this property allows service animals free of charge.

When travelling with pets, please note that a EUR 100 deposit per pet applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1940 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 9.13
J
Joséluiso solo_traveller es
8
2026-07-25 via Nuitee
J
Jorge solo_traveller us
10
I like thr space, clean rooms and great hospitality
Pros:

It was clean with good hospitality

Cons:

Nothing to dislike

2026-07-21 via Nuitee
B
Bärbel solo_traveller de
7
2026-07-20 via Nuitee
O
O206BJnataliea Solo travel
10
Incredible room, beautiful views
Pros:

Amazing hotel! This was booked by my tour company and I was blown away. My room was two floors with 1.5 bathrooms & incredible views. It’s a five minute drive/Uber ($5USD) down to the Gaia side of the Douro River with fabulous restaurants, bars, shopping, and views and only a 15 min Uber ($8USD) to the main square in Porto. Breakfast buffet was awesome.

Cons:
There were no directions for the safe. I followed typical hotel safe steps and was able to lock it but not unlock it. It took three calls and two hours for someone to come unlock it finally after 11pm after they kept saying someone was coming. Considering I needed my passport out of the safe so I could get to bed for an early morning flight this was not good.

Walls are quite thin and I could hear a tremendous amount of water flowing from other rooms through my walls which made me check several times to see if there was some kind of flood/leak somewhere and it also took awhile before I realized the sounds like someone opening doors and turning on/off their light switches or having conversations were not coming from my own room. Scary at first and woke me up in the middle of the night the first night.

2026-07-17 via Tripadvisor
P
Paula solo_traveller pt
10
2026-07-14 via Nuitee
B
BARBOSA solo_traveller br
9
Pros:

.

Cons:

.

2026-07-12 via Nuitee
Z
zamfir mihaela adriana solo_traveller ro
9
2026-07-12 via Nuitee
L
Lars Bryldt solo_traveller dk
9
2026-07-12 via Nuitee
N
Nilda solo_traveller pt
6
Razoável para famílias nunerosas
Pros:

Quartos grandes

Cons:

Falta de estacionamento

2026-07-09 via Nuitee
C
Campanelli family_with_children ch
7
Sympa
Pros:

Les lits très confortable et le personnel sympas

Cons:

Moquette salle beaucoup de tache et le SPA très vieux trace de rouille pas propre le bain turc ne fonctionne pas.

2026-07-09 via Nuitee
L
Liliana family_with_children pt
8
Pros:

Vista do quarto espetacular.
Pequeno almoço muito bom, com bastante variedade e quantidade.

Cons:

Ter de pagar para utilizar a piscina.

2026-07-07 via Nuitee
R
Rafael solo_traveller pt
6
2026-07-07 via Nuitee
F
FRANCK couple fr
6
2026-07-06 via Nuitee
N
Nuno solo_traveller pt
10
2026-07-06 via Nuitee
F
Franxk family_with_children fr
8
2026-07-06 via Nuitee
S
Sita Oscar solo_traveller es
8
Pros:

La receccion y la habitacion

Cons:

El spa tiene mucho que desear

2026-07-06 via Nuitee
B
Boglárka Edina family_with_children hu
7
Pár napra jó választás.
Pros:

A személyzet nagyon kedves, mosolygós, segítőkész volt. A szálloda tiszta volt nagyon.

Cons:

Ha pár napra megy az ember, akkor a reggeli választéka elfogadható. Mi egy hétre mentünk és úgy már eléggé egyhangú volt, hogy minden nap ugyanazt esszük.
A félpanziós ellátást nem ajánlom (mi azon voltunk, kár volt), mert azzal nem volt gond, hogy a vacsorát egy szűkített étlapról választhattuk (egy előétel, egy főétel, egy desszert), csak az előételben a leves minden nap ugyanaz volt: sárgarépa krémleves). Na az már nagyon unalmas volt egy idő után. A vacsora minősége és mennyisége is változó volt minden nap. Hol nagyon jó volt, hol kevésbé.
Ami még zavaró volt, hogy a szálloda előtt a dohányzásra kijelölt hely, ahogy kiléptünk az ajtón egyből ott volt. Jobb oldalt a nem dohányzó székek, asztalok voltak, bal oldalt meg a dohányzásra kijelölt rész. Egy üvegfal volt az épület előtt. Középen nem volt csak üvegfal, hogy ki tudjunk menni. Az nem csak a szelet fogta fel, hanem a füstöt is. Így aki a nem dohányzó részre ült le, az is szívta magába a füstöt. Ez a füst a recepcióra is bement és volt, hogy az épületen belül is cigarettafüst szag volt.
A mérlegért fizetni kellett, hogy le tudjuk mérni a bőröndöket. Ez szokatlan volt, mert eddig csak olyan szállodában voltam, ahol ezért nem kellett fizetni.

2026-07-05 via Nuitee
J
Joao family_with_children pt
8
2026-07-04 via Nuitee
M
Maria Antonieta solo_traveller pt
10
Pros:

Simpatia e disponibilidade dos funcionários

2026-07-03 via Nuitee
D
Dylan family_with_children nl
9
2026-07-02 via Nuitee