Holiday Inn Porto Gaia by IHG

Hotels
Holiday Inn Hotels & Resorts
8.7 (1905 reviews)
Diogo Macedo, 220 , Vila Nova de Gaia , pt

Children allowed

Facilities

Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Golfing on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Noise from nearby machines
Limited dinner options

Categories

Cleanliness
8.16
Some concerns about bathroom cleanliness noted in the reviews.
Service
9.63
Many reviews praised the helpfulness and friendliness of the staff.
Location
9.17
Several reviews highlighted the good location of the hotel.
Room Quality
8.62
Rooms are spacious and comfortable, though some issues were mentioned with noise.
Amenities
8.15
Amenities were generally good, but some guests expressed concerns about the indoor pool.
Value for Money
8.61
Good value noted for the comfortable rooms and quality service.
Food and Beverage
8.16
Food service received mixed feedback, particularly regarding the dinner options.
Overall Experience
9.13
Overall, guests had a positive experience highlighting excellent service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:36

Property Description

Luxurious Accommodation
Indulge in soundproofed rooms with modern bedding, a well-lit work desk, and en suite bathrooms. Enjoy the convenience of air-conditioning and free WiFi throughout the hotel.

Wellness and Dining
Relax and rejuvenate at the sauna and wellness centre with beauty treatments. Unwind at the bar with a selection of beer and cocktails, accompanied by live music shows. Delight in local and organic Portuguese cuisine at Friends Kitchen.

Prime Location
Conveniently situated in Vila Nova de Gaia, just a short drive from the historic Porto centre. Explore the nearby Dom João II Metro Station and the iconic Port Wine Cellars. Book your stay at Holiday Inn Porto Gaia for an unforgettable experience.

Important information:

Children aged 3 years and below are not allowed to use the spa.

Children aged 4→16 years can only use the spa under adult supervision.

Please note that the Indoor Therapy Pool is open from 10:00 until 19:00 daily and the access is charged. Treatments are available daily between 10:00 and 19:00, subject to pre-booking.

Please note that pets will incur an additional charge of EUR 25 per night per pet.

Please note that this property allows service animals free of charge.

When travelling with pets, please note that a EUR 100 deposit per pet applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1905 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 9.13
S
Sheila Kaur couple gb
10
Very comfortable bed after a long day and relax.
Pros:

Very clean, spacious and friendly staffs.

Cons:

N/A

2026-06-18 via Nuitee
F
Francine couple fr
9
2026-06-18 via Nuitee
C
Carol solo_traveller ca
8
2026-06-15 via Nuitee
S
Sergio solo_traveller br
10
Pros:

Tudo

Cons:

Limite de 22h pra comer

2026-06-15 via Nuitee
F
Francisco solo_traveller pt
6
2026-06-14 via Nuitee
Z
Zeynep solo_traveller tr
6
2026-06-14 via Nuitee
F
Filipa solo_traveller pt
3
Péssima experiência
Pros:

Localização

Cons:

Nao gostei da decoração . Nao gostei do cheiro a alcatifa e a “velho”. O cheiro nas garagens e nos elevadores . O barulho do ar condicionado. A sala de pequeno-almoço quase sem luz natural (pelo menos na parte onde estive. Extremamente caro para aquilo que oferecem . Não voltarei com certeza .

2026-06-14 via Nuitee
J
JOÃO family_with_children pt
10
2026-06-13 via Nuitee
G
Gyunel solo_traveller az
8
Pros:

Otel böyük və təmiz idi.

Cons:

3 nəfər olduğumuz üçün 2 yataq otaqlı otaq tutmuşduq. Extra otaqdakı yataq divanın açılmış forması idi. Döşək yox idi daş kimi idi, normal yorğan deyil idi. Xahiş etdikden sonra yorğanı dəyişdilər. Otaqlar tərlik yox idi. Sadəcə bir dəfə ödənişsiz su qoyulmuşdu. Sonra su istəyəndə əlavə ödəniş tələb edildi.

2026-06-13 via Nuitee
N
Nuno couple pt
10
2026-06-12 via Nuitee
C
Carlos extended_group pt
9
Muy buena estadia
Pros:

Lá habitacion y el aire acondicionado

Cons:

El precio del desayuno

2026-06-11 via Nuitee
A
Andreia family_with_children br
10
Wonderfull
Pros:

Tudo impecável. Everything amazing. Atendimento excelente. Informei que estava fazendo aniversário e colocaram no quarto espumante e bolo. O hotel está em excelente localização e o restaurante tem uma ótima comida. Amei tudo. O pequeno almoço farto e variado. A omelete é feita na hora com vários ingredientes por uma senhora muito educada e simpática.Todas as solicitações que fiz foram atendidas prontamente.

Cons:

Nada a apontar

2026-06-11 via Nuitee
M
Manuel solo_traveller fr
10
Top
Pros:

J'ai eu de la chance, ils m'ont donné un duplex avec deux chambres +++

2026-06-10 via Nuitee
A
Arvid Samuel couple br
9
2026-06-09 via Nuitee
J
Juliana Guimaraes solo_traveller br
7
Pros:

Da localização do Porto. Limpeza do hotel.

Cons:

Meu quarto estava com ar condicionado com defeito. Nao percebo vontade do hotel em arrumar. Assim tivemos que alterar abrir a janela para o quarto nao ficar abafado? Sem circulação de ar.

2026-06-09 via Nuitee
family_with_children pt
9
2026-06-08 via Nuitee
P
Pindi solo_traveller fr
7
Pros:

J'ai passé un bon séjour ,c'était vraiment du confort à un prix abordable

Cons:

Le petit déjeuner était payant il fallait que ça soit inclus d'office pour toute personne loger à l".hôtel..

2026-06-08 via Nuitee
J
Jorge family_with_children pt
8
2026-06-08 via Nuitee
N
Noya leon couple es
7
Bien
2026-06-07 via Nuitee
M
maria daniela solo_traveller es
9
Pros:

Habitación grande y cómoda

Cons:

Que cobren por usar la piscina

2026-06-07 via Nuitee