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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Designated smoking area
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Accessible parking
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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ATM/cash machine on site
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Heated pool
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Outdoor furniture
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Sun loungers or beach chairs
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Fitness/spa locker rooms
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Modern Accommodations and Convenient Location
Onsite Dining and Relaxation Amenities
Indulge in delicious American dishes at Ciazza Kitchen + Bar and unwind at the Ciazza Lounge with cocktails and Mediterranean cuisine. Take a refreshing dip in the indoor heated pool or maintain your fitness routine at the well-equipped fitness center.
Explore Nearby Attractions
Conveniently located near SeatGeek Stadium, Brookfield Zoo, and downtown Chicago, our hotel offers easy access to the area's top attractions. Whether you're here for business or leisure, you'll find our location ideal for exploring the best of Burr Ridge.
Experience comfort, convenience, and exceptional service at Chicago Marriott Southwest at Burr Ridge. Book your stay now and elevate your travel experience.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Location
Guest Reviews
Location
Uncomfortable toilet seat . Too low and water too high
The size of the room
The body wash gel bottle was empty and there was no garbage bag in the trash can in the bathroom!
Stay here for the staff alone! They're the best. Room, breakfast, coffee, wifi, everything else was good too.
This place smells like a tin can full of prostitutes. The pictures make it look nice but it sucks
Fantastic breakfast and service
Main pool wasn’t heated
private, sound proof, felt like a home
Bathroom could be a little bit bigger, the outlets were in awkward positions.
We’re from Chicago and stay at this hotel whenever we come back to visit family. It’s always been a great experience, and the location is excellent—close to restaurants and shopping, which makes it very convenient.
That said, we were really surprised during this visit to be charged for parking, especially in a suburban location. This was disappointing and honestly a deciding factor for us—we would consider staying elsewhere based on that alone.
Additionally, we tried calling the hotel restaurant multiple times over the course of three days and never once got an answer, which was frustrating.
On a positive note, the front desk staff were welcoming, and the bartender was great—both really stood out.
We’ve enjoyed staying here over the years, but we strongly encourage the hotel to reconsider the parking policy. Complimentary parking for guests and visitors would make a big difference.
This is such a great hotel. My family and I have stayed here several times, actually, and always had a really good experience. This time, however, was an above and beyond experience worth the trouble of writing a review. We were in town this time to be with a terminally ill (imminently) family member. I was a wreck making the reservations, and managed to screw them up in a couple different ways that should have cost me hundreds of dollars. I also had zero wavelength to deal with checking in online. I was absolutely raw and it was late by the time my kids and I rolled up to the desk to check in. I was greeted by Jessi, who was from the get-go the picture of professionalism, warmth, and class. I explained that I had screwed up the reservation, booked an extra room and gotten the guest count wrong on another room, and before I could even start crying, she calmly said, "Not a problem, we'll get that taken off for you, and you won't have to pay a cancellation fee." Look, this may seem like a small thing, a couple hundred dollars, which wouldn't necessarily have been devastating to us -- but in that moment, Jessi's kindness was worth a THOUSAND dollars to me. She also helped me set up a Marriott account, which saved us on wifi fees. Trust me when I say there was no way I would've figured that out on my own; I was far too overwhelmed. I got my kids upstairs, settled them in their room, and finally got to have a good cry, which was, thanks to Jessi, about grief and not about frustration with the way I'd mucked up the reservations. This is a pretty pricy hostel for the suburbs, and I left a star off because charging for parking in an office building complex with tons of lots is ridiculous. But we'll come back again and again when we visit our people in the area. I mean, we haven't even seen the pool yet! Plus the rooms are clean as can be, comfortable (great mattresses and pillows, and the crispest sheets), and quiet. Here's hoping the next visit is under better circumstances. And thank you, Jessi, you are a class act. I hope your supervisor makes sure you are recognized accordingly.
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