Bay Gardens Inn

Hotels
7.4 (186 reviews)
Rodney Bay Village , Gros Islet , LC
+1 758-457-8010

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location near Rodney Bay/marina
Friendly, responsive staff (named staff praised)
Shuttle between properties and access to beachfront resort
Swimming pool and pleasant grounds
Proximity to transport and local shops/restaurants
Some guests noted good cleanliness and helpful reception
Cons:
Poor breakfast: shortages, long waits, limited selection
Dated rooms and bathrooms (rust, old fittings, low shower pressure)
In-room internet weak or unavailable
Noise and building works disrupting stay; some loud guests/music
Occasional housekeeping lapses (linen not replaced, floors not swept)
Issues with AC, mattress and bed stability in some rooms

Categories

Cleanliness
7.04
Mixed reports: some reviewers praised cleanliness and staff responsiveness, but others noted hit-and-miss room cleaning (bed linen not replaced, floor not swept every day).
Service
9.51
Consistently positive mentions of staff availability and friendliness (Etanya, Helena, Leanne, Lucas, Jamal), good shuttle service and responsive personnel.
Location
9.05
Strong positive consensus: proximity to Rodney Bay, marina, shops/restaurants, and easy shuttle access to the beachfront resort.
Room Quality
5.8
Multiple complaints about dated rooms and bathrooms (old fittings, rust, shower with low pressure, defective bed frame, uncomfortable mattress, AC issues).
Amenities
6.83
Mixed: good shuttle and pretty grounds and a pool, but problems with in-room internet (no Wi‑Fi in rooms), bar sometimes closed and on-site building works affecting access.
Value for Money
7.59
Moderate: good location and helpful staff add value, but shortcomings in rooms, breakfast and occasional service issues reduce perceived value.
Food and Beverage
5.54
Frequently criticized: breakfast shortages, long waits, lack of replenishment, limited selection (missing bacon/sausages) and issues with clean cutlery.
Overall Experience
7.81
Mixed but leaning positive: excellent location and friendly staff contrasted with construction disruption, dated rooms and disappointing breakfast; overall acceptable for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Balcony Views and Free Wi-Fi

Discover the charm of Bay Gardens Inn with rooms boasting balcony views and complimentary Wi-Fi. Relax in comfort while staying connected during your tropical getaway.

Delicious Dining and Relaxing Lounge

Indulge in a culinary journey at the on-site restaurant offering Caribbean delicacies and international fare. Unwind at the hotel's bar and lounge, the perfect spots to savor a refreshing drink after a day of exploration.

Convenient Amenities and Nearby Attractions

Benefit from free public parking and the option for a continental breakfast. Explore the vibrant surroundings with shops, restaurants, and the island's only casino within walking distance. Plus, enjoy a complimentary shuttle to the Bay Gardens Beach Resort & Spa for added leisure facilities.

Book now to experience the perfect blend of comfort and convenience at Bay Gardens Inn.

Important information:

Please note that for reservation less than 3 nights, the full payment is required on the day of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: UVF

Location

Guest Reviews

7.4
Based on 186 reviews
Cleanliness: 7.04
Service: 9.51
Location: 9.05
Room Quality: 5.8
Amenities: 6.83
Value for Money: 7.59
Food and Beverage: 5.54
Overall Experience: 7.81
S
Shana • solo_traveller • gb
9
2026-08-29 • via Nuitee
P
PARDON • family_with_children • mq
7
je me suis senti bien avec ma famille
Pros:

les fait d'avoir accès aux autres hotels très bon point ( plage, piscine)

Cons:

ils devraient être plus stricte sur les bruits sonores des autres clients qui mettent la musique trop forte.

2026-08-24 • via Nuitee
M
Manon • extended_group • mq
10
Rien à dire, j’y séjournerai encore.
Pros:

La proximité du centre de Rodney Bay.

2026-08-17 • via Nuitee
L
Louis • family_with_children • mq
6
Simple et efficace
Pros:

La proximité des transports en communs

2026-08-16 • via Nuitee
L
Lobas • solo_traveller • fr
9
Pros:

L'accueil
La propreté
La disponibilité et la réactivité du personnel

Cons:

La climatisation

2026-08-12 • via Nuitee
C
Christine • extended_group • gf
8
2026-08-10 • via Nuitee
M
MONIQUE • solo_traveller • mq
8
Pros:

La disponibilité du personnel.
L'emplacement de l'hôtel

Cons:

Bay gardens inn est vétuste. Salle de bain vieillotte ringles de douche rouillées.

2026-08-05 • via Nuitee
C
Claris • couple • fr
2
Pros:

Le no petit déjeuner était nul…. La chambre aussi … et pas d internet dans les chambres.. il faudrait aller au niveau de la réception pour avoir une connexion..

2026-08-02 • via Nuitee
G
Guye • solo_traveller • dm
8
Pros:

The location

Cons:

Walking across the street for breakfast.

2026-07-18 • via Nuitee
M
mathilde • solo_traveller • mq
8
2026-07-18 • via Nuitee
L
Louis • family_with_children • lc
9
2026-07-03 • via Nuitee
S
Sandy • solo_traveller • tt
8
2026-06-29 • via Nuitee
J
Joshua • extended_group • gp
9
2026-06-28 • via Nuitee
M
Manuel • solo_traveller • mq
4
2026-06-03 • via Nuitee
G
Gina • solo_traveller • mq
7
2026-05-27 • via Nuitee
L
Lucietta • extended_group • mq
6
Pros:

Piscine

2026-05-25 • via Nuitee
A
amt51 • Couples • Cheshunt, Hertfordshire, England
8
Good location a little outdated,
Pros:

We went to St Lucia during Jazz festival so quite a busy time. On arrival we went into hotel to check in and were advised the ceiling of the inn was being repaired so everything would be done in hotel apart from room. The room itself was adequate for what was needed however it looks dated but had what we needed. The cleaning was a bit hit and miss, we needed new bed linen so took the sheet off but when we returned it was just folded up on the bed without being replaced. The floor was not swept everyday, grounds etc are pretty.
The staff were friendly great service Etanya (reception) Helena Leanne and Lucas restaurant, Jamal night porter. The thing that disrupted us was the building works in the inn with drilling and banging going on, bar wasn’t open but we used hotel, there is a shuttle up to Bay gardens resort which works well, resort is beautiful and on the beach which is beautiful

2026-05-23 • via Tripadvisor
Q
qli1iqfdkh • NONE
4
Needs Improvement
Pros:

Great location...Service and food sub par. The rooms need updating. There were few friendly staff. If the rooms are modernized this would be a wonderful place

2026-05-22 • via Tripadvisor
Y
Yva • solo_traveller • mq
7
Pros:

Le système de navette entre les différents établissements et la proximité avec la marina et les boutiques/restaurants/bars

Cons:

Malheureusement étant en travaux l'attente pour le petit déjeuner et le manque de ravitaillement de ce dernier. Il manquait énormément de chose même 1h avant la fin du buffet, pas suffisamment de quantité prévue et/ou de ravitaillement pour l'effectif présent ce week-end dans le Inn et l'hôtel

2026-05-18 • via Nuitee
C
Carlos • solo_traveller • ca
7
Pros:

The level of service was excellent and the room was very comfortable.

Cons:

No show gel.was in the holder

2026-05-13 • via Nuitee