Hotel Riazor Aeropuerto

Hotels
9 (2774 reviews)
Viaducto Miguel Aleman, 297 , Mexico City , MX
+52 55 5764 9098

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Free and well-organized airport shuttle
Very friendly and helpful staff
Comfortable beds/mattresses
Ideal location for airport and certain nearby venues
Good restaurant/cafe service
Well-insulated/quiet rooms (aside from AC)
Cons:
Noisy/ loud air conditioner in multiple rooms
Location is far from city centre for sightseeing
Pool closes early
Perception of high prices (hotel and F&B)
Some mentions of bathroom/facade issues

Categories

Cleanliness
9
Generally positive with no major cleanliness complaints across reviews; a few mentions point to bathroom issues/appearance but overall rooms and bedding described as clean and comfortable.
Service
9.5
Consistently praised: staff are described as very friendly, helpful and quick to resolve booking issues; shuttle organization and individual staff (e.g., Carlos) received explicit positive mentions.
Location
9.5
Excellent for travelers needing proximity to the airport and events (Palacio de los Deportes); shuttle service makes location very convenient, though it is noted as far from the city centre if sightseeing.
Room Quality
8.5
Beds and mattresses repeatedly described as very comfortable and rooms well insulated, but multiple guests reported a loud/annoying air conditioner and a few notes about bathroom condition.
Amenities
8.8
Free airport shuttle is a standout amenity and restaurant is well-regarded; some negatives such as an early-closing pool and exterior/facade comments temper the score.
Value for Money
8
Mixed to slightly negative sentiment: several guests felt hotel and F&B prices are somewhat high for the property, lowering perceived value despite good service and convenience.
Food and Beverage
8.7
Restaurant and cafe staff receive praise and food is acceptable, but higher prices were called out by guests which affects the sentiment for food & beverage.
Overall Experience
10
Very positive overall for the hotel’s purpose: many guests call it ideal for pre-flight rest, praise the shuttle and attentive staff, and some describe it as a new favorite—strong overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Luxurious and Welcoming Ambiance
Experience a unique stay at the Riazor Hotel, where luxury meets warmth, ensuring you the comfort you deserve.

Spa Zone for Ultimate Relaxation
Indulge in our spa zone complete with a heated pool, hot tub, and sauna, perfect for unwinding after a long day of travel or work.

Culinary Delights at Rias Bajas Restaurant
Savor the flavors of Mexico at our Rias Bajas restaurant, offering a mix of regional and international dishes that will tantalize your taste buds.

Book now to enjoy a lavish stay at the Riazor Hotel and make unforgettable memories!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Breakfast included does not apply to children staying for free and is available for an extra charge.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CTA

Location

Guest Reviews

9
Based on 2774 reviews
Cleanliness: 9
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.8
Value for Money: 8
Food and Beverage: 8.7
Overall Experience: 10
M
mehrdad • couple • us
7
Stay at the airport hotel with shuttle service to the airport is very convenient.
Pros:

This hotel is a typical airport hotel and serves the purpose of staying overnight to catch the flight. My expectation was that it would be closer to the airport but it was close enough for shuttle service.

Cons:

None

2026-10-30 • via Nuitee
I
Iona • couple • gb
9
Great hotel for a pre-airport restful night
Pros:

For the purpose of being close to the airport and getting there easily it’s great. The free airport shuttle was fantastic and super easy to sort as well. Staff were all very friendly and nice

Cons:

If you’re visiting the city, the location is far from the centre

2026-10-30 • via Nuitee
M
MARIA PILAR • family_with_children • es
10
Pros:

La cama comodisima y el personal super amable, nos equivocamos con la reserva y aun asi lo solucionaron en un momento. El traslado al aeropuerto es un plus

2026-10-29 • via Nuitee
K
katie • couple • us
10
2026-10-29 • via Nuitee
E
Eric • couple • cr
9
Descanso antes del vuelo
Pros:

Las camas son cómodas.

Cons:

El transporte debería ser cada media hora.

2026-10-27 • via Nuitee
H
Hilda Gamas Vidal • family_with_children • mx
7
Pros:

Ubicación

Cons:

Baños

2026-10-25 • via Nuitee
A
Ariel Edilzar • solo_traveller • mx
10
2026-10-25 • via Nuitee
T
Traveler in time • family_with_children • mx
10
Really nice stay
Pros:

Really convenient and comfortable. All staff members are very attentive and the locstion is creat with the shuttle service from/to the airport

Cons:

Prices in general, from hotel rate to food and drinks is probably a little too high for the type of hotel. If quality was better or price a little lower ot would be a great value option for sure.

2026-10-25 • via Nuitee
A
Antonio • family_with_children • es
10
Ideal para estar cerca del aeropuerto.
Pros:

Localización ideal si vas para el aeropuerto. Buena comunicación y el trasnporte organizado para el aeropuerto es genial. Habitaciones muy bien insonorizadas. Buen restaurante. Excelente.

2026-10-23 • via Nuitee
F
Francisco Javier • couple • mx
9
2026-10-18 • via Nuitee
F
Francisco Javier • couple • mx
9
2026-10-18 • via Nuitee
J
John • extended_group • au
10
Good airport hotel
Pros:

Great transfer service to/from airport (free). Friendly staff especially Carlos in the cafe/restaurant. Very friendly and talkative. Learning English so we helped him. Comfy rooms with good mattress.

Cons:

Noisy air conditioner in the room. We stayed 2 separate occasions in different rooms with same loud AC.

2026-10-17 • via Nuitee
J
John • extended_group • au
10
Good quality hotel with free airport transfer plus reasonable food
Pros:

Great location with free airport shuttle at any time.

Cons:

Loud air conditioner

2026-10-17 • via Nuitee
V
VALENTIN • solo_traveller • mx
9
2026-10-15 • via Nuitee
J
JULIO • solo_traveller • mx
10
Excelente ubicación para estar cerca del.Palacio de los Deportes y Estadio GNP
Pros:

Las habitaciones

Cons:

La fachada del hotel

2026-10-13 • via Nuitee
J
Julian Moasir • family_with_children • mx
9
placentero y divertido
Pros:

cerca de el palacio de los deportes y muy comodo

Cons:

la piscina la cierran muy temprano

2026-10-12 • via Nuitee
E
Enrique • family_with_children • mx
9
2026-10-12 • via Nuitee
B
Brayan • solo_traveller • mx
10
2026-10-10 • via Nuitee
X
Xuxin • solo_traveller • mx
10
Pros:

Okay

2026-10-09 • via Nuitee
A
Andrej • solo_traveller • si
9
Pros:

Hotel Riazor was a very pleasant surprise and provided a genuinely positive experience.

Rooms: they are large, spacious and comfortable. You can even open the window, which is always a nice bonus. The room was very clean, and the housekeeper deserves special praise for her effort and attention to detail.

The room has everything you need: complimentary bottles of water, coffee, a coffee maker, an iron and ironing board, a safe, a hairdryer, etc. Even the wardrobe is illuminated.

The bed was comfortable, although perhaps a little too soft for my personal preference.

There is also air conditioning for both cooling and heating, and it works reasonably well.

The Wi-Fi is not particularly fast. I was getting around 10–15 Mbps download/upload, with a maximum of about 25 Mbps in both directions. This could definitely be improved.

Room service was also responsive. The food arrived quickly and was tasty. The only minor annoyance was that the tray with the dishes then remained in the room and got in the way.

Service: The staff were very friendly, both at reception and elsewhere in the hotel. They also offer a shuttle service to and from the airport.

Breakfast: the breakfast is very good. There is a wide selection of hot and cold dishes, fruit, as well as food prepared to order. Everything was very tasty.

And once again, the staff were exceptionally friendly and helpful.

Location: Conveniently located close to the airport, although there is otherwise nothing particularly special about the location.

Cons:

There were two drawbacks. I had specifically requested a quiet room, so I was given a room on the 5th floor. Unfortunately, renovation work was taking place in two rooms on that very floor, resulting in quite a lot of noise. Regretfully, it was not possible to move to another room because the hotel was fully booked.

The second issue is the clearly insufficient breakfast seating capacity. With the hotel full, the dining area filled up very quickly. Guests who were already seated understandably did not feel any particular need to leave, given the excellent selection of food, but this unfortunately meant that other hungry guests had to wait to get in.

Fairly slow internet!

2026-10-07 • via Nuitee