White Sands Negril

Hotels
8.6 (1094 reviews)
Norman Manley Boulevard , Negril , jm

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Stunning beachfront location and views
Friendly and helpful staff (notably a standout front-desk employee and attentive lifeguards)
Good amenities: pool, playground, tennis/table tennis, beachfront bar/restaurant
Convenient location near supermarket, restaurants and bars
Welcoming small touches (e.g., bottled water on arrival)
Family-friendly, relaxed atmosphere
Cons:
Cleanliness issues: rooms not cleaned properly, stained sheets/towels, smelly bathroom
Pool cleanliness problems and limited pool facilities (no nearby restroom)
Food/beverage: limited menu, repetitive offerings, beach-bar items expensive for portions
Operational faults: electrical problems causing AC outages, lighting issues, fridge leaks
No TV/telephone in some rooms; no beach showers and restrictive towel system
Resort split across a main road requiring crossing between sectors; crossing assistance inconsistent
Language/service gaps for Spanish-speaking guests in some instances

Categories

Cleanliness
6
Multiple guests reported rooms not cleaned satisfactorily (stains on sheets/towels), pool reported dirty, and bathrooms with unpleasant odors — cleanliness was a clear negative in reviews.
Service
10
Service repeatedly praised: staff and lifeguards described as friendly and helpful, with a standout front-desk employee who arranged excursions and private transport; some lapses noted (crossing assistance, language), but overall staff interactions were a major positive.
Location
10
Location is a strong positive: beachfront access, great beach, close to supermarkets, restaurants and bars; convenient and highly valued by guests.
Room Quality
7
Mixed room quality: some praise for rooms and views, but problems noted with electrical faults (AC outages, lighting issues), fridge leaks, lack of TV/phone, and older rooms in the garden sector.
Amenities
9.5
Good amenity offering: beach, pool, playground, tennis/table tennis and beachfront bar/restaurant were available and appreciated, though some amenities (pool cleanliness, beach showers, towel system) had operational issues.
Value for Money
9
Several guests commented positively on value (explicit mention of good quality-price ratio), despite isolated complaints about expensive beach-bar food — overall perceived as good value by many reviewers.
Food and Beverage
8
Food and beverage received mixed feedback: beachfront bar/restaurant staff were friendly, but menu was described as limited, repetitive, and beach-bar items considered overpriced with small portions.
Overall Experience
9.3
Overall experience is mixed but leans positive due to excellent staff and prime location; however, cleanliness, some room issues, and food/menu limitations reduced satisfaction for several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:04

Property Description

Private Beach Area with Ocean View
White Sands Negril, nestled in the heart of Westmoreland, offers a stunning private beach area with a sun terrace and a bar and grill overlooking the mesmerizing ocean.

Diverse Accommodations and Free WiFi
From cozy Standard hotel rooms to spacious self-catering One Bedroom Apartments, the hotel provides a range of accommodations to suit every guest's needs. Stay connected with complimentary WiFi available throughout the property.

Pool and Game Room
Unwind by the pool on the serene garden side or enjoy some leisure time in the game room equipped with ping pong and a pool table, adding an extra element of fun to your stay.

Ready to experience the perfect blend of relaxation and entertainment at White Sands Negril? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OLB

Location

Guest Reviews

8.6
Based on 1094 reviews
Cleanliness: 6
Service: 10
Location: 10
Room Quality: 7
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8
Overall Experience: 9.3
M
Martina couple it
9
Really romantic and relaxing!
Pros:

The restaurant was really nice and good!
The pool was amazing!

Cons:

Really humid, unfortunately if you don’t use the AC, the room is filled of water.

2026-08-29 via Nuitee
N
Nigel solo_traveller us
10
Pros:

Great location. Good food. Access to wonderful beach. Was able to snorkel and see lots of fish. Convenient access to Rick's Cafe which was awesome. Sunsets were to die for. Water in the beach was warm and clear. A great spot!!

Cons:

Nothing. All was on point.

2026-08-29 via Nuitee
M
Marco family_with_children it
8
2026-08-28 via Nuitee
A
Andrea couple gb
9
2026-08-28 via Nuitee
A
Alexander couple de
9
2026-08-28 via Nuitee
A
Andrea family_with_children it
7
2026-08-27 via Nuitee
C
Craijetta extended_group us
6
2026-08-24 via Nuitee
K
Katrina solo_traveller us
9
I love staying on this side of the island!!
2026-08-24 via Nuitee
M
mirko couple it
2
STRUTTURA INDECENTE NON PRENOTARE !!!
Pros:

NIENTE!
STRUTTURA INDECENTE NON PRENOTARE QUI !!!

Cons:

STRUTTURA INDECENTE NON PRENOTARE !!!

Le foto sono ritoccate, la nostra camera non era nemmeno simile alle foto. Piccola, scomoda, con un frigo rugginoso, un armadio che non era un’armadio ma un angolo con una staffa. (Vedere le foto VERE che abbiamo fatto)

Ma questo non è tutto!!!
Non abbiamo chiuso occhio, aria condizionata rumorosa, centrale elettrica che ha fatto rumore tutta la notte.
Disperati siamo andati alla reception per lamentarci. Ci hanno detto che ci avrebbero cambiato stanza, ma nel frattempo erano lì in reception altri due ospiti che si lamentavano di disagio anche più gravi dei nostri. ( una signora era stata fatta rimanere senza corrente né area condizionata tutta una giornata con 2 bimbi piccoli).
Valutando che una cambio di camera non avrebbe migliorato il soggiorno, abbiamo deciso di cambiare struttura, pagando un 5 stelle per i giorni rimanenti.
Abbiamo richiesto subito la restituzione della cauzione (200 dollari) e un rimborso anche parziale. Ci è stato detto per ben 3 volte che dovevamo parlare con una responsabile che però non era mai presente e di mandare un’e-mail che abbiamo mandato il giorno stesso.
Al terzo giorno consecutivo dove ci siamo presentati per richiedere il rimborso parziale del soggiorno, ci hanno detto che loro nn rendevano niente e che dovevamo chiedere a Booking.com.
UNA SCHIFEZZA!!!
Arroganti, maleducati, indecenti.
Faremo sicuramente presente a Booking.com questa disavventura chiedendo un parziale rimborso che andrà a ripagare in parte il danno economico avuto.
NON FISSATE QUI!!!!

2026-08-24 via Nuitee
J
Jordan extended_group gb
10
2026-08-20 via Nuitee
S
Saskea couple jm
9
2026-08-19 via Nuitee
N
Nehru extended_group jm
10
2026-08-18 via Nuitee
L
LaPrei solo_traveller us
6
It wasn’t as good as my first stay.
Pros:

What I did like about staying there the room was ok… microwave and little dinette area was kool to have. The bathroom was ok.

Cons:

What I didn’t like was the power kept going out and they didn’t have a back up generator, water pressure in the room I stayed in was horrible and not hot at all, the refrigerator was the worst…it horrible, rusted and ice build up.

2026-08-17 via Nuitee
E
Ella Marie couple gb
7
2026-08-16 via Nuitee
D
Die-Astou couple us
8
2026-08-15 via Nuitee
M
Marvalyn solo_traveller us
3
Pros:

The pictures do not match the actual thing

Cons:

The rooms were old and out dated the pool was very small the picture of the dinning in front of the sea that was trash.

2026-08-12 via Nuitee
P
Paulina solo_traveller cl
5
Jamaica Negril
Pros:

El acceso a la playa

Cons:

Había mucho ruido de instalaciones del mismo hotel que no permitía dormir bien

2026-08-12 via Nuitee
D
Donna couple us
5
2026-08-11 via Nuitee
C
Comaleras couple ar
3
Cons:

Fue realmente una decepción. Las fotos no reflejan el estado actual del lugar y resultan bastante engañosas.

En la habitación, todas las paredes estaban húmedas y del aire acondicionado caía agua directamente al piso. Además, el baño tenía una pérdida.

Por otro lado, todo el sector más cercano a la playa se encuentra bastante abandonado y con muy poco mantenimiento, lo que afecta mucho la experiencia.

Lamentablemente, no lo recomiendo y no volvería a alojarme allí.

2026-08-10 via Nuitee
J
JUAN CARLOS couple co
10
El paraiso
Pros:

Un lugar espectacular con acceso directo a la playa Seven Mile Beach, la más bonita de Negril y posiblemente de toda Jamaica. El hospedaje espectacular, así como los servicios que ofrece para la playa, como las asoladoras, sombrillas y flotadores.

2026-08-10 via Nuitee