SANA Malhoa Hotel

Hotels
SANA Hotels
8.7 (3301 reviews)
Av. José Malhoa, 8 , Lisbon , pt

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Excellent breakfast
Cons:
Inconsistent room quality
Issues with cleanliness
Uncomfortable dining chairs

Categories

Cleanliness
8.1
Some issues mentioned about the bathroom accessories, scoring reflects this.
Service
9.6
Staff described as kind and helpful, with an emphasis on friendly bar staff.
Location
9.6
Location is highly praised as excellent and convenient for city access.
Room Quality
7.6
Rooms were reported as inconsistent with old furniture and maintenance issues.
Amenities
8.6
Amenities include nice lobby and good breakfast, but some outdated aspects noted.
Value for Money
8.1
Perceived as overpriced for the quality of the rooms and service.
Food and Beverage
9.1
Breakfast and bar experience generally positive, with some waiting mentioned.
Overall Experience
8.9
Overall experience is mixed due to room inconsistencies but positive staff feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:51

Property Description

Luxurious Accommodations
Experience modern and comfortable rooms and suites at SANA Malhoa Hotel, all designed with your well-being in mind. Enjoy complimentary Wi-Fi access and the option for communicating rooms for families.

Exquisite Dining Experience
Indulge in a delightful culinary journey at the new Mediterrâneo Restaurant, offering a tropical-colonial ambiance and a varied menu for breakfast, lunch, and dinner. Don't miss out on the in-room dining available 24 hours a day.

Relaxation and Wellness
Unwind and rejuvenate at the SAYANNA WELLNESS & SPA, featuring 3 treatment rooms, sauna, steam room, jacuzzi, and a fully equipped fitness room. Take time to pamper yourself before or after exploring Lisbon's iconic landmarks.

Book your stay at SANA Malhoa Hotel now for a perfect blend of luxury and convenience in the heart of Lisbon.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note that the SPA facilities are available only for guests over 16 years old.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3301 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.9
J
Jose solo_traveller pt
8
Estadia muito agradável em boa unidade hoteleira
Pros:

No conjunto gostei de praticamente tudo.
Apesar de não fumador adoro estar no salão dedicado aos fumadores. Mesmo com as pessoas a fumar não se sente nenhuma presença de fumo.
Gosto de fazer as refeições nessa sala.

Cons:

O barulho incomodativo do ar condicionado do meu quarto

2026-06-13 via Nuitee
D
Diana couple pt
8
Muito boa um hotel que super recomendo 🌹
Pros:

Adorei a beleza 🥰 e achei que para um hotel 4 estrelas foi espetacular o conforto, a cama espectacular a pressão da Água Brutal
Os funcionários a cereja no topo do bolo 🙌

Cons:

Os jantares deliciosos mas os almoços péssimos o arroz de pato estava salgado e o bife do lombo com um sabor estranho ou seja o chef da noite espetacular o chefe do almoço não tão bom

Os pequenos almoços são ok mas o café não é nada bom que eu considero uma mais valia grande num total da qualidade Sana

Outra coisa muito chata era o perfume que vinha do ar condicionado que me causou má disposição e dor de cabeça eu fui com a minha equipa e todos se queixaram do mesmo, eu adoro perfume mas estava a ser demais mesmo 🙌

2026-06-12 via Nuitee
A
Afaq solo_traveller gb
8
Overall decent hotel for work visit
Pros:

Good facilities, has gym (limited equipment) sauna and pool. It was clean and tidy and the rooms were a decent size

Cons:

My air conditioning wasn’t working and when I asked for my room to be changed they tried to tell me that the air con was working, only after speaking to the manager did they move me to a different room,.

2026-06-11 via Nuitee
M
Marina A solo_traveller br
9
2026-06-11 via Nuitee
V
Viviana solo_traveller es
10
Definitely one of my favorites in Lisbon
Pros:

Location, customer service, commodities, breakfast was amazing

Cons:

Everything was ok

2026-06-11 via Nuitee
R
RAFAEL couple br
8
Muito boa
Pros:

Localização excelente
Qualidade roupa de cama
Tamanho quartos
Café da manhã excepcional
Equipe do hotel excelente e muito cordial
Bom banho
Academia boa

Cons:

A qualidade do sofá cama ruim
Poderia ter um edredom a mais no quarto no armário

2026-06-10 via Nuitee
N
Nancy couple us
9
2026-06-10 via Nuitee
C
Chabanenko family_with_children ua
7
Pros:

Место расположение

Cons:

Чистота в номере, испорченная еда в холодильнике после прошлых посетителей, отсутствие предметов гигиены и моющих средств, отсутствие питьевой воды - нам просто предложили ее купить

2026-06-09 via Nuitee
D
Danilo family_with_children br
10
2026-06-09 via Nuitee
M
Michelle family_with_children us
4
Wouldn't come back especially for the prices they charged
Pros:

Breakfast was ok and staff was nice

Cons:

Wasn't as clean as I would like and didn't have any complementary items like beverages

2026-06-09 via Nuitee
L
laila solo_traveller ma
8
2026-06-08 via Nuitee
A
Ana solo_traveller pt
10
2026-06-08 via Nuitee
C
Cristina Seixas solo_traveller pt
9
Pros:

Decoração moderna do Hotel nas partes comuns, pequeno-almoço, simpatia e disponibilidade geral dos funcionários.

Cons:

A melhorar mas não negativo: pressão do chuveiro, reposição de amenidades, altura da banheira.

2026-06-08 via Nuitee
L
Lilian family_with_children br
9
2026-06-08 via Nuitee
P
Pavan family_with_children us
10
2026-06-07 via Nuitee
K
Kinn family_with_children pt
9
2026-06-07 via Nuitee
J
Jose solo_traveller pt
8
2026-06-07 via Nuitee
J
Jose Frederico solo_traveller pt
8
2026-06-06 via Nuitee
N
Nathalie solo_traveller be
9
Personnel absolument adorable
Pros:

Le personnel est adorable, très professionnel et gentil. Je suis venue pour participer à un congrès et cet hôtel correspond tout à fait à un séjour professionnel (wifi gratuit, équipements, ...).

2026-06-06 via Nuitee
L
Lee Waisler family_with_children br
8
Pros:

Espaço dos quartos

Cons:

Cheiro

2026-06-05 via Nuitee