SANA Malhoa Hotel

Hotels
SANA Hotels
8.7 (3366 reviews)
Av. José Malhoa, 8 , Lisbon , pt

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Excellent breakfast
Cons:
Inconsistent room quality
Issues with cleanliness
Uncomfortable dining chairs

Categories

Cleanliness
8.1
Some issues mentioned about the bathroom accessories, scoring reflects this.
Service
9.6
Staff described as kind and helpful, with an emphasis on friendly bar staff.
Location
9.6
Location is highly praised as excellent and convenient for city access.
Room Quality
7.6
Rooms were reported as inconsistent with old furniture and maintenance issues.
Amenities
8.6
Amenities include nice lobby and good breakfast, but some outdated aspects noted.
Value for Money
8.1
Perceived as overpriced for the quality of the rooms and service.
Food and Beverage
9.1
Breakfast and bar experience generally positive, with some waiting mentioned.
Overall Experience
8.9
Overall experience is mixed due to room inconsistencies but positive staff feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:51

Property Description

Luxurious Accommodations
Experience modern and comfortable rooms and suites at SANA Malhoa Hotel, all designed with your well-being in mind. Enjoy complimentary Wi-Fi access and the option for communicating rooms for families.

Exquisite Dining Experience
Indulge in a delightful culinary journey at the new Mediterrâneo Restaurant, offering a tropical-colonial ambiance and a varied menu for breakfast, lunch, and dinner. Don't miss out on the in-room dining available 24 hours a day.

Relaxation and Wellness
Unwind and rejuvenate at the SAYANNA WELLNESS & SPA, featuring 3 treatment rooms, sauna, steam room, jacuzzi, and a fully equipped fitness room. Take time to pamper yourself before or after exploring Lisbon's iconic landmarks.

Book your stay at SANA Malhoa Hotel now for a perfect blend of luxury and convenience in the heart of Lisbon.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note that the SPA facilities are available only for guests over 16 years old.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3366 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.9
A
Annabella solo_traveller de
10
Pros:

Good

Cons:

Good

2026-07-18 via Nuitee
D
Daniela solo_traveller br
8
curta porém mto boa
Pros:

O café da manhã e a cama.

2026-07-18 via Nuitee
N
Nestor extended_group pt
8
Cons:

Third bed not comfortable

2026-07-16 via Nuitee
T
Tatiana Karenini solo_traveller br
9
Maravilhosa.
Pros:

O quarto era bem escuro, cama macia e toalhas macias.

Cons:

Ficava um pouco longe do centro, mas perto do Corte Inglês (dá para ir a pé).

2026-07-15 via Nuitee
J
Joris solo_traveller nl
9
Mooi businesshotel, zeer aan te bevelen!
Pros:

Mooi terras en chique bar!

2026-07-14 via Nuitee
R
Rita solo_traveller pt
10
2026-07-14 via Nuitee
J
JOAO solo_traveller fr
8
Pros:

Très bon accueil, un bel hôtel, bien situé.
Salle de sport au top.
Petit déjeuner Très copieux.
L'eau du jacuzzi était froide.

2026-07-13 via Nuitee
M
Margarida couple pt
8
Gostei muito e recomendo.
Pros:

Gostamos imenso do pequeno almoço, o facto de ter opções sem glúten e a variedade de oferta.
Funcionários muito prestáveis, educados e simpáticos.
Muito calmo e silencioso. A estadia foi muito boa. Recomendo

Cons:

O quarto não estava completamente limpo, tinha um plástico no chão e a minha almofada tinha manchas.

2026-07-13 via Nuitee
M
Monalisa Moura couple gb
10
I had a really nice time breakfast is fenomenal I love it and the staff is just so friendly and kind 👍🏼
Pros:

Everything is really nove place to Stay I highly recommending ❤️

Cons:

I just thy they need have a pool will be great

2026-07-13 via Nuitee
B
Bogaerts solo_traveller be
8
2026-07-13 via Nuitee
P
Peter solo_traveller de
10
Pros:

The breakfast is truely amazing!

Cons:

The aircrafts are low at the hotel, consequently there is noise.

2026-07-13 via Nuitee
C
Catarina Alexandra couple pt
10
2026-07-13 via Nuitee
M
Mark Wakeley solo_traveller gb
9
Lovely place
Pros:

Breakfast 10/10 Loana is reception was top notch

Cons:

Further from centre then I thought

2026-07-13 via Nuitee
I
Isabel solo_traveller es
10
Pros:

Lo qué más nos gustó fue el pequeño spa. Tuvimos la suerte que las 2 veces que lo usamos lo Tuvimos para nosotros solos. La habitación muy bien y las camas cómodas. El restaurante y bar muy bonitos y acogedores.

Cons:

El aire acondicionado estaba un poquito fuerte para mi gusto

2026-07-13 via Nuitee
R
Rafail solo_traveller cy
10
2026-07-12 via Nuitee
M
McDonald solo_traveller au
9
2026-07-12 via Nuitee
E
Eduardo solo_traveller pt
9
Pros:

Proximidade do metrô. Bom café da manhã e SPA.
Estacionamento amplo.

2026-07-12 via Nuitee
S
Sandra couple pt
9
Confortável
Pros:

Limpeza, conforto, pequeno almoço

Cons:

Pedi no dia 10 julho à noite na receção uma Box pequeno almoço para o meu marido que tinha que sair do hotel às 6:40h do dia 11 e neste dia quando fomos levantar fomos infirmados pelos rececionistas que não tinham nada para entregar. Má organização ou desleixo 😩

2026-07-12 via Nuitee
L
Liliana solo_traveller pt
7
Pros:

Bar. Funcionários muito competentes, e espaço muito agradável.

Cons:

Funcionários pouco atentos aos hóspedes, principalmente ao pequeno-almoço. Ouve-se tudo o que se passa no quarto ao lado. Banheira muito alta, é preciso ter cuidado para não cair.

2026-07-12 via Nuitee
L
LUIS solo_traveller pt
8
2026-07-11 via Nuitee