SANA Malhoa Hotel

Hotels
•
SANA Hotels
8.7 (3429 reviews)
Av. José Malhoa, 8 , Lisbon , pt
+351 21 006 1800

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Excellent breakfast
Cons:
Inconsistent room quality
Issues with cleanliness
Uncomfortable dining chairs

Categories

Cleanliness
8.1
Some issues mentioned about the bathroom accessories, scoring reflects this.
Service
9.6
Staff described as kind and helpful, with an emphasis on friendly bar staff.
Location
9.6
Location is highly praised as excellent and convenient for city access.
Room Quality
7.6
Rooms were reported as inconsistent with old furniture and maintenance issues.
Amenities
8.6
Amenities include nice lobby and good breakfast, but some outdated aspects noted.
Value for Money
8.1
Perceived as overpriced for the quality of the rooms and service.
Food and Beverage
9.1
Breakfast and bar experience generally positive, with some waiting mentioned.
Overall Experience
8.9
Overall experience is mixed due to room inconsistencies but positive staff feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:51

Property Description

Luxurious Accommodations
Experience modern and comfortable rooms and suites at SANA Malhoa Hotel, all designed with your well-being in mind. Enjoy complimentary Wi-Fi access and the option for communicating rooms for families.

Exquisite Dining Experience
Indulge in a delightful culinary journey at the new Mediterrâneo Restaurant, offering a tropical-colonial ambiance and a varied menu for breakfast, lunch, and dinner. Don't miss out on the in-room dining available 24 hours a day.

Relaxation and Wellness
Unwind and rejuvenate at the SAYANNA WELLNESS & SPA, featuring 3 treatment rooms, sauna, steam room, jacuzzi, and a fully equipped fitness room. Take time to pamper yourself before or after exploring Lisbon's iconic landmarks.

Book your stay at SANA Malhoa Hotel now for a perfect blend of luxury and convenience in the heart of Lisbon.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment.

Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments.

Please note that the SPA facilities are available only for guests over 16 years old.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.7
Based on 3429 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.9
R
Roberto • solo_traveller • pt
9
2026-08-15 • via Nuitee
R
Regina • couple • pt
10
Adorei o hotel e o pequeno almoço era excelente
Pros:

Peq almoço

2026-08-14 • via Nuitee
L
Luiz Alberto • family_with_children • br
10
Muito agradavel
Pros:

Tudo

Cons:

Faltou piscina

2026-08-13 • via Nuitee
D
Daena • solo_traveller • st
7
2026-08-12 • via Nuitee
D
Derek • couple • pt
10
We will be back
Pros:

Excellent friendly staff. Clean very comfortable room and really quiet.
Wonderful dinner and breakfast and really friendly staff

Cons:

Nothing

2026-08-12 • via Nuitee
M
Michel • couple • ao
10
Excelente
Pros:

Conforto, localização e o pequeno almoço excelente

Cons:

Nada

2026-08-11 • via Nuitee
P
PABLO D • extended_group • es
6
Sensaciones encontradas.
Pros:

Hotel espacioso, silencioso a pesar de estar en el trayecto de aterrizaje de los aviones del aeropuerto de Lisboa, casi no se escuchaban en la habitacion y el personal muy amable.

Cons:

La oferta de amenities en el baño, escasa o inexistente, solo un gorro de baño y un par de cosas más, algodón de ojos y lima de uñas. El gel de la ducha estaba rellenado con agua y el champú no funcionaba el aplicador ( es de los hoteles que tienen la costumbre ahora de poner en botes cerrados en la pared el gel acondicionador y champú ). Las bañeras son súper altas y el antideslizante no cubre todo el suelo de la bañera con lo que es peligroso y una persona con dificultad de movilidad le costaría utilizarla. La jabonera de la pared debajo de los botes de gel de la pared estaba roto, se dañaban de la pared con los tacos incluidos.
En general la sensación térmica de la habitación era fría.

2026-08-11 • via Nuitee
S
SOFIIA • solo_traveller • ua
8
2026-08-10 • via Nuitee
A
Alice M. • solo_traveller • pt
10
Pros:

O pequeno almoço

Cons:

Pequeno almoço termina cedo

2026-08-10 • via Nuitee
F
Francesca • family_with_children • gb
9
Service was phenomenal, I need to shout our Ricardo he was so so helpful and kind. Lovely breakfast selection and ground
Pros:

Very clean

2026-08-10 • via Nuitee
R
Ribeiro • solo_traveller • ao
8
2026-08-09 • via Nuitee
J
Jose • solo_traveller • pt
9
2026-08-09 • via Nuitee
F
Farhiya • solo_traveller • ch
10
2026-08-09 • via Nuitee
S
Sanduta • couple • ie
7
2026-08-09 • via Nuitee
E
Elizabeth • couple • pt
10
2026-08-07 • via Nuitee
G
Giovanni Scannicchio • solo_traveller • it
10
Vacanza a Lisbona
Pros:

La colazione a buffet molto ricca con diversi prodotti di qualità in un ambiente raffinato

Cons:

La presenza della vasca da bagno

2026-08-07 • via Nuitee
D
Daniela • couple • ao
9
Foi muito excelente
Pros:

A localização , o atendimento dos funcionários , o pequeno almoço muito recheado , hotel bastante limpo .

Cons:

A comida do jantar veio fria

2026-08-07 • via Nuitee
M
Mitesh • family_with_children • gb
7
2026-08-06 • via Nuitee
S
Sami • family_with_children • fr
7
Un hôtel qui n’est pas à la hauteur de ses 4 étoiles.
Pros:

Les chambres sont spacieuses, le petit déjeuner est excellent.

Cons:

L’hôtel est situé en plein sous un couloir aérien. Passages très fréquents d’avions, des le petit matin.
Le personnel est peu avenant, pas de sourire ou de bonjour.
La zone autour de l’hôtel est salle et peu entretenue.

2026-08-06 • via Nuitee
A
Alexandre • couple • fr
10
2026-08-06 • via Nuitee