Gran Evenia Panama

Hotels
•
Independent
9.1 (107 reviews)
Ave Eusebio Morales S/n Esquina, Calle Augusto Samuel Boyd, Panama City, Panama , Panama City , PA

Facilities

Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Free self parking
Pool sun loungers
Banquet hall
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Clean, stylish property and rooms (many positive mentions)
Great/central location near malls and transport
Excellent breakfast and pleasant courtyard dining
Comfortable beds and renovated suites
Attractive rooftop/bar and boutique decor
Cons:
Inconsistent housekeeping: musty rooms, mildew and one reported lack of thorough cleaning
Occasional room issues: bathroom flooding, watermarks and an instance of AC not working
Breakfast can be repetitive and lacks vegan options
Rigid check-in timing and limited orientation to on-site amenities for some guests

Categories

Cleanliness
8.4
Mixed signals: many reviews call the hotel and rooms 'clean' and 'spotless', but several report issues (musty rooms, mildew, poor housekeeping, a room that felt 'stuffy' and one account of inadequate cleaning after room service).
Service
9.5
Strong positive consensus: numerous mentions of friendly, welcoming and helpful staff (several calling it the best customer service in Panama; individual staff praised such as 'Mike'). Some procedural rigidity (check-in time) noted, but staff assistance (wheelchair/ER help) received high marks.
Location
9.4
Frequently praised as ideal and convenient — close to malls, transportation, restaurants and good access to explore Panama City.
Room Quality
8.7
Generally comfortable and well-renovated suites with good beds and hot water, but a subset experienced problems (bathroom flooding, watermarks, musty replacements and an instance of AC not working), producing a mixed but overall positive impression.
Amenities
9.3
Positive mentions of attractive decor, rooftop dining/bar and a lovely breakfast courtyard; small boutique feel and practical features (luggage storage). Some guests wished for better communication/orientation to on-site amenities.
Value for Money
9.1
Standard quality for this hotel tier.
Food and Beverage
9
Breakfast repeatedly praised as excellent and served in a pleasant courtyard, though a few guests found it repetitive/very continental and noted lack of vegan options.
Overall Experience
9.4
Predominantly glowing overall impressions ('would definitely go back', 'beyond five stars'), with isolated but meaningful negative experiences prompting at least one guest to switch hotels mid-stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Recreational Amenities - Unwind by the outdoor pool or work up a sweat at the fitness center during your stay at Gran Evenia Panama.

Dining Options - Indulge in delicious meals at the hotel's restaurant, grab a quick bite at the coffee shop, or sip on your favorite drink at the bar/lounge.

Convenience and Comfort - Enjoy modern amenities like complimentary Wi-Fi, 24-hour room service, and Smart televisions in all 100 air-conditioned rooms.

Centrally located in Panama City, Gran Evenia Panama is the perfect choice for travelers seeking luxury and convenience. Book your stay now to experience the best of Panama City.

Important information:

  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.1
Based on 107 reviews
Cleanliness: 8.4
Service: 9.5
Location: 9.4
Room Quality: 8.7
Amenities: 9.3
Value for Money: 9.1
Food and Beverage: 9
Overall Experience: 9.4
O
Okeicha • partner
8
Pros:

The staffing was pleasant and room clean

2025-10-10 • via Nuitee
B
Brian • family
10
Pros:

Great staff. Great access

2025-09-18 • via Nuitee
D
darriel • partner
10
Pros:

This hotel was clean, comfortable, esthetically pleasing overall great hotel and the location was ideal. Would definitely go back no doubt about it.

2025-09-08 • via Nuitee
R
Rafael • partner
10
Pros:

Will come back! Nice place to stay

2025-09-04 • via Nuitee
D
Drdrew
10
Pros:

Excellent hotel and staff.

2025-08-22 • via Nuitee
L
LOUISE CASLINE • partner
8
Pros:

I arrived on property early because my flight was really early. And what seemed like low occupancy. I had an emergency they informed us that we had to wait till 3pm to give us the room key because that is check in time. Whilst I understand this, I also think that expections could be made.

Their monring staff was helpful when it came to assisting with a wheelchair and finding the nearest ER. But to have guest that was obviously in pain and need of somwhere to rest on a chair at your restuarant bar was a big no no. The room could've been provided before 3pm because it was ready.

I still ended up getting back looong after checking time when i was done with the ER. When we finally got to the room it was really stuffy, it was obvious that the cleaners aren't thorough. I even witnessed it once by a room service visit.

We ended up staying for 4 nights and opted to spend the rest of our time in Panama at another hotel and this was one of the best decisions we made.

Also the breakfast is as Continental as it gets. Same thing on rotation every Morning. I was getting tired of it.

Mike was an amazing staff

2025-08-17 • via Nuitee
S
Sofia
10
Beyond five stars!
Pros:

Wow! Beautiful decor, super clean, and very welcoming and friendly staff. Breakfast was out of this world in the gorgeous courtyard. Wish I could have stayed longer!!

2025-08-11 • via Nuitee
D
Danielle
6
Pros:

Nice stay. Good was good. Very small hotel.

2025-08-08 • via Nuitee
J
Jazmin
10
Pros:

The best hotel customer service I had in Panama.

2025-08-04 • via Nuitee
V
Veganjulie7 • Couples • us
10
Beautiful Hotel
Pros:

We loved this beautiful hotel. It is very stylish and clean. The included breakfast was great, the staff was great, and the room was spotless. I was disappointed that there were no vegan options in the lovely restaurant, but I would definitely stay at this hotel again!

2025-07-19 • via Tripadvisor
A
Alain
10
Pros:

Excellent customer service

2025-07-17 • via Nuitee
M
Michelle • family
10
Pros:

Great location, nice and friendly staff and the breakfast buffet was really good. Highly recommend this hotel to anyone who wants to explore Panama City

2025-07-15 • via Nuitee
M
monique • partner
4
Pros:

We were given an early check in, as. We arrived at the hotel around 12:30pm. Before we checked in we were able to store our luggage in a safe room close to the front desk. Upon receiving the keys no orientation was given of the property, eg, where the dinning areas are, so much so we found out about the roof top dining/bar the night before we left. On the first night while showering the room was flooded with water from the bathroom. The water went between the shower wall tiles and through the dry wall. The hotel offered a room change two rooms down. This new room was very musty and the shower had lots of mildew. The ceiling of the shower has water marks. I was not comfortable in the room. The decor of the room and property are the best things about it.

2025-07-05 • via Nuitee
P
Paul • partner
10
Pros:

This was a great Boutique Hotel in the Downtown area of Panama city. The suite was large, renovated nicely, with a comfortable bed and high pressure shower with steaming hot water.

2025-06-23 • via Nuitee
K
Kevin • partner
10
Pros:

I am forever grateful for the tremendous service always offered by Gran Evenia! I would say to anyone — this is the best place to vacation. It is close to all malls and transportation food and the breakfast service offered is excellent!

I am most eager to return!

2025-06-13 • via Nuitee
C
Cherita • partner
10
Pros:

Always love the rooms Subway & restaurants in walking distance

2025-06-10 • via Nuitee
R
Roger
10
Pros:

everything on point clean and efficient

2025-06-05 • via Nuitee
K
Kate
10
Pros:

Enjoyed my stay.

2025-06-03 • via Nuitee
R
Raul • partner
6
Pros:

Only negative thing we experienced was the AC was not working.

2025-05-28 • via Nuitee
A
Afeyok
10
Pros:

It was clean and safe

2025-05-27 • via Nuitee