Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Attentive, professional staff
Close to TGV/train station
Clean and comfortable rooms
Excellent, varied breakfast
Spa and pool available
Modern property with good amenities
Good on-site restaurant (frequently praised)
Cons:
Pool cleanliness issues reported
Limited pool/spa opening hours
Occasional road noise
Open-plan bathroom layout and spotty water pressure for some rooms
A few guests disappointed by restaurant
Not located inside the old city

Categories

Cleanliness
8.3
Guests frequently describe the hotel and rooms as very clean and well maintained, though a few reports cite pool cleanliness issues and hair left in the spa shower.
Service
9.3
Consistently praised — staff described as attentive, professional, welcoming and 'au petit soin', with multiple mentions of excellent reception and helpfulness.
Location
8.8
Excellent for TGV/train-station access and convenient for reaching the center (short walk/uber); some guests note it is not within the old city itself.
Room Quality
8.6
Rooms described as comfortable, spacious with good mattresses and amenities; a few mentions of odd open-plan bathroom layouts and occasional poor water pressure or smaller room size.
Amenities
8
Spa and pool are valued and provide good relaxation, but limited opening hours and cleanliness issues around the pool/spa were reported by some guests.
Value for Money
8
Generally positive impressions, though at least one guest felt the stay was not fully worth the price paid.
Food and Beverage
9
Breakfast is frequently praised as varied and high-quality; the restaurant is well regarded by many guests, with a minority reporting disappointment.
Overall Experience
8.8
Overall stays are described as excellent or wonderful by many reviewers, with strong service and amenities; minor issues (pool cleanliness, occasional noise, restaurant letdowns) slightly tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location and Accessibility
Mercure Avignon Gare TGV, just a 5-minute drive from Avignon's town centre and Train Station, offers easy access to Palais des Papes within 8 minutes. The hotel provides free WiFi and rooms with facilities for guests with reduced mobility.

Comfortable Accommodation
Guest rooms at Mercure Avignon Gare TGV are equipped with satellite TV and spacious bathrooms featuring large showers, ensuring a comfortable stay for guests.

Delightful Dining and Leisure Options
Start your day with a delicious breakfast buffet and unwind with a drink at the hotel's bar. Explore nearby attractions like Pont d'Avignon, located 4 km away, and take advantage of the free private parking on site.

Book your stay at Mercure Avignon Gare TGV for a memorable and convenient experience.

Important information:

A pre-authorization by credit card is mandatory at check-in, and is only carried out in the presence of the cardholder (with their PIN) to serve as a deposit and guarantee. No remote pre-authorization is accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Location

Guest Reviews

8.6
Based on 2878 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.8
Room Quality: 8.6
Amenities: 8
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.8
A
Aurelie • couple • fr
10
Pros:

Magnifique hôtel, moderne et très propre le personnel est au petit soin rien à dire.

2026-10-31 • via Nuitee
Y
yveline • solo_traveller • fr
8
2026-10-30 • via Nuitee
J
Jana • family_with_children • nz
5
2026-10-29 • via Nuitee
N
Nicolas • family_with_children • fr
10
Exeptionnel à tout point de vue
Pros:

TOUT
UN SERVICE , personnel , propreté établissement rare de nos jour en France un grand bravo à vos équipe

Cons:

RIEN TOUT ÉTÉ PARFAIT

2026-10-28 • via Nuitee
S
Simonin • couple • ch
9
Belle découverte, bon dîner et super buffet de petit-déjeuner
Pros:

Très bel accueil par le personnel. Et bon moment de détente au spa après 70km de vélo !

Cons:

Plus de silence dans le spa, les gens parlaient trop fort !

2026-10-27 • via Nuitee
M
Masoud • family_with_children • fr
8
2026-10-26 • via Nuitee
A
Artem • couple • pl
10
2026-10-26 • via Nuitee
C
Christopher • couple • fr
10
Pros:

Un accueil était parfait
La chambre est propre et très confortable
Le service de restauration est rapide et qualitatif
Petit déjeuner varié avec de très bon produits

2026-10-25 • via Nuitee
M
Meike • couple • de
9
Ein sehr angenehmer Aufenthalt mit tollem Frühstück
Pros:

Besonders gutes Frühstück mit hochwertigen Produkten, sehr nettes Team, gute Ausstattung der Standardzimmer, fußläufig zum TGV Bahnhof, schnell im Zentrum

Cons:

Hätten noch gern den Indoor-Pool genutzt - Öffnungszeiten begrenzt

2026-10-25 • via Nuitee
E
emilie • family_with_children • fr
8
Excellent séjour. Chambre très agréable. La personne qui nous a accueilli était très professionnel et sympathique.
Pros:

La chambre spacieuse et calme

Cons:

Un peu déçu par le restaurant.

2026-10-25 • via Nuitee
C
Carole • family_with_children • fr
10
Merveilleux
Pros:

Propre - calme et luxueux

2026-10-22 • via Nuitee
M
Marek • family_with_children • pl
9
Polecam.
Pros:

Bardzo dobre

2026-10-20 • via Nuitee
A
Anna-Karin • couple • se
8
Pros:

Skön säng, tyst och lugnt

2026-10-20 • via Nuitee
D
Deknop • couple • fr
9
A conseiller
Pros:

Hotel coforme à la description.
Accueil très sympathique et professionnel.
Situation au top.
Personnel très avenant et hyper sympathique
Bar et Restaurant avec une belle carte .
Petit déjeuner royal.

2026-10-18 • via Nuitee
V
veronique • couple • fr
6
Correct pour une nuit
Pros:

Proximité gare TGV. Le personnel du spa est professionnel

Cons:

Bruit de la route

2026-10-18 • via Nuitee
H
Holly • couple • us
10
Prime location! No reason to stay in the center of Avignon when you are a 10 minute uber ride away.
Pros:

The location was perfect! We needed to be at the train station very early th next day and the 10 minute walk made it so easy and stress free. The pool was an added bonous on a 90 degree september day.

2026-10-17 • via Nuitee
E
Ebru • family_with_children • fr
8
Pros:

Très bon hôtel avec un super restaurant qui était très bon

Cons:

La piscine n’était pas très propre, nécessiter de revoir la nettoyage journalière et régulière surtout! Tout autour de la piscine

2026-10-14 • via Nuitee
N
Nicolas • solo_traveller • ch
10
2026-10-14 • via Nuitee
P
Paul • couple • gb
8
Convenient for TGV, clean rooms but not worth the money paid.
Pros:

Convenient for TGV and city.

Cons:

Odd layout of room with open plan bathroom and sleeping area. Has rainfall shower but this did not work properly due to poor water pressure.

2026-10-14 • via Nuitee
A
Armando • couple • mx
8
Location to downtown and TGV rail station
Pros:

La recepcion fue complicada ya Que se cargo una garantia por una cantidad equivocada La Gerente puntualmentre resolve y se hizo el refund

Cons:

Tamano de la habitacion

2026-10-13 • via Nuitee