Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Service
Comfortable Rooms
Good Breakfast
Cons:
Temperature Control Issues
Limited Parking
Reservation Required for Amenities

Categories

Cleanliness
9.46
Many reviews highlight the cleanliness of the hotel, with descriptions like 'Chambre propre, agréable' and 'Zimmer sauber'.
Service
9.93
The service is often praised, referred to as 'Personnel très sympathique' and 'accueil a été très agréable'.
Location
9.27
Location is mentioned as convenient; however, some reviews note being on the outskirts, making it slightly less favorable.
Room Quality
9.42
Rooms are frequently described as comfortable and well-decorated, with specific mentions of the bedding and amenities.
Amenities
8.95
Amenities are generally appreciated, but there are some concerns about limited access to certain facilities.
Value for Money
8.91
Value is indicated as average to good, with some reviews not raising concerns but also not overly praising.
Food and Beverage
9.46
The breakfast and food quality receive positive notes, with mentions of variety and quality, such as 'Petit déjeuner varié et abondant'.
Overall Experience
9.83
Overall experience is positive, with many guests expressing satisfaction and intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:52

Property Description

Convenient Location and Accessibility
Mercure Avignon Gare TGV, just a 5-minute drive from Avignon's town centre and Train Station, offers easy access to Palais des Papes within 8 minutes. The hotel provides free WiFi and rooms with facilities for guests with reduced mobility.

Comfortable Accommodation
Guest rooms at Mercure Avignon Gare TGV are equipped with satellite TV and spacious bathrooms featuring large showers, ensuring a comfortable stay for guests.

Delightful Dining and Leisure Options
Start your day with a delicious breakfast buffet and unwind with a drink at the hotel's bar. Explore nearby attractions like Pont d'Avignon, located 4 km away, and take advantage of the free private parking on site.

Book your stay at Mercure Avignon Gare TGV for a memorable and convenient experience.

Important information:

A pre-authorization by credit card is mandatory at check-in, and is only carried out in the presence of the cardholder (with their PIN) to serve as a deposit and guarantee. No remote pre-authorization is accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.4
Based on 2788 reviews
Cleanliness: 9.46
Service: 9.93
Location: 9.27
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.83
M
Michele • solo_traveller • us
8
Pros:

Breakfast was amazing particularly the hazelnut cake, strawberry juice and crepes!

Cons:

Shower clogged and flooded room unable to shower for 2 days

2026-07-24 • via Nuitee
S
Sébastien • solo_traveller • be
8
Un nuit ressourçante, piscine calme, literie très confortable!
Pros:

La propreté de l'entièreté de l'hôtel. Personnel poli et bienveillant tant à l'accueil, qu'au bar, que le personnel de chambre. Heureuse d'avoir découvert des mocktails à un prix raisonnable (souvent presque le même prix qu'un cocktail avec alcool). Le calme de la piscine était vraiment apaisant et agréable.

Cons:

Certains clients qui sont au téléphone en haut parleur - appréciable que le personnel puisse inviter ces personnes à converser dans un lieu dédié aux échanges téléphoniques.

2026-07-24 • via Nuitee
M
Marcio • extended_group • br
1
Pros:

Só do café da manhã mas ainda com restrições

Cons:

Tudo. Limpeza muito ruim . Quarto pequeno. Camas desconfortáveis . Iluminação ruim. Banheiro horrível. Água vazava para o quarto ridículo. Recinto da piscina deve ter sido planejado por um incompetente. Guarda sóis difíceis de armar e desarmar com vento. Sem qualquer bar ou serviço . Para alcançar a piscina há uma portão com trave dificílima de abrir e sem qualquer assistência. Perigosa a entrada da piscina para a idosos. Distancia do último degrau para o fundo superior a 79 cent e só pequena e perigosa barra lateral para se apoiar para subir ou descer. No Brasil , por questão de segurança, não liberariam o uso dessa piscina. Um absurdo. Maioria dos funcionários mal humorada e nem cumprimentam. Falta total de gerenciamento! Preço absurdo pela acomodação. Não deve ser recomendado.





Pente

2026-07-23 • via Nuitee
M
Marcio • extended_group • br
2
2026-07-23 • via Nuitee
M
MURIEL • extended_group • fr
8
2026-07-23 • via Nuitee
J
James • solo_traveller • us
10
Wonderful staff
Pros:

Super nice staff, nice pool, great food.

2026-07-22 • via Nuitee
A
Alexandre • family_with_children • fr
8
2026-07-21 • via Nuitee
K
Karin • solo_traveller • at
9
Pros:

Sehr schönes und sauberes Hotel mit freundlichem Personal.

Cons:

Das Frühstück war nicht sehr liebevoll gemacht. Wir mussten uns um alles selbst kümmern. Auch das Besteck und die Servietten suchen. Es muss nicht bis zum Schluss alles in Hülle und Fülle vorhanden sein, aber ein bisschen nachfüllen wäre dein gewesen.

2026-07-20 • via Nuitee
P
Piedad • solo_traveller • co
10
Pros:

Las habitaciones y la
Piscina y está cerca a la estación TGV

Cons:

No es cerca del casco antiguo

2026-07-20 • via Nuitee
B
BELAMANT • solo_traveller • fr
10
excellent
2026-07-19 • via Nuitee
C
Claudine • couple • ch
9
Sentiment agréable d’être à l’aise
Pros:

L’accueil le confort le bien-être

2026-07-18 • via Nuitee
C
Christian • solo_traveller • de
8
2026-07-18 • via Nuitee
G
Grmi • couple • be
9
Hôtel au calme du festival
Pros:

Pour la 3e année , l hôtel est toujours aussi bien ! Personnel accueillant, propre , belle déco , bon petit déj, bien situé par rapport à la gare tgv

Cons:

La propreté autour de la piscine, le prix et le choix restreint au restaurant le midi , l’augmentation générale du prix de la chambre depuis 3 ans qui n’est pas justifié pour moi (980€ il y a 3 ans pour 6 nuits, 1600€ aujourd’hui pour 5 nuits )

2026-07-18 • via Nuitee
A
Alain • couple • lu
10
2026-07-17 • via Nuitee
S
Simon • solo_traveller • ch
9
2026-07-17 • via Nuitee
C
Christine • solo_traveller • fr
8
Pros:

Piscine agreable, , petit dejeuner correct , personnel souriant , parking extérieur, arrêt de bus à proximité pour aller en ville en qq mn

Cons:

Rangement sous forme d'étagères, chaise dans la chambre tachée, ascenseur sale c'est dommage

2026-07-17 • via Nuitee
S
Silke • extended_group • de
8
Pros:

Gutes Hotel, wenn man es als Zwischenstopp nutzt, super zum TGV Bahnhof gelegen, wirklich schöner Pool, man konnte super das Auto laden, nur der Aufzug war sehr langsam und das Treppenhaus leider sehr verdreckt und auch der Türgriff zum rauskommen war kaputt (war auch der Notausgang) sodass man es nicht verlassen konnte.

2026-07-16 • via Nuitee
J
Juan Carlos • couple • ar
10
Pros:

Mucho. Comoda y modernas

Cons:

Servicio de laundry poco confiable

2026-07-15 • via Nuitee
K
Karen • solo_traveller • gb
10
Lovely bright hotel. Serves a wonderful breakfast
Pros:

The staff were excellent and went out of their way to help, particularly because I was staying there due to my friend being in hospital.

Cons:

It’s out of the way from Avignon centre. However, there is a local bus, which is cheap that takes you into Avignon

2026-07-15 • via Nuitee
S
Sharon • family_with_children • nl
9
Ideaal hotel
Pros:

Ontzettend vriendelijk personeel, schone ruime kamer. Ideaal hotel voor een nacht ter overbrugging van de reis naar Spanje

2026-07-14 • via Nuitee