avid hotels - Lancaster by IHG

Hotels
•
Avid
8.6 (1420 reviews)
2151 Lincoln Highway East , Lancaster , us
+1 717-299-8971

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty pool
Limited breakfast variety

Categories

Cleanliness
8.24
Clean and comfortable, but some issues noted with dirty pool and bathroom facilities.
Service
9.21
Staff were very friendly and helpful; high levels of service reported.
Location
9.25
Close to attractions; convenient location mentioned positively.
Room Quality
8.2
Rooms were clean and comfortable, but some complaints about small size and lack of amenities.
Amenities
8.23
Good amenities mentioned such as breakfast and coffee service, but lacked some conveniences in the room.
Value for Money
8.69
Generally good value, but some reviews indicated areas for improvement.
Food and Beverage
8.24
Good breakfast but limited variety; improvements needed in menu rotation.
Overall Experience
8.71
Overall good experience with a few drawbacks; high likelihood of return mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:04

Property Description

Indulge in Comfort and Convenience

Convenient Location: Situated just 4.2 miles east of Lancaster, Pennsylvania, and a mere 0.5 miles from the popular Tanger Outlet Mall.

Modern Amenities: Enjoy an indoor pool, complimentary continental breakfast, and rooms equipped with a refrigerator, cable TV, free Wi-Fi, and a work desk. Each room also includes a private bathroom with a hairdryer.

Exceptional Services: Benefit from a 24-hour front desk, vending machines, a sundeck, and free on-site parking.

Experience the best of Lancaster with Dutch Wonderland Amusement Park nearby and attractions like Lancaster Central Market and the North Museum Of Natural History & Science just a short drive away.

Book your stay at avid hotels - Lancaster now for a memorable and convenient experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LNS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.6
Based on 1420 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
E
Elizabeth • extended_group • us
9
Was excellent experience
Pros:

Hospitality

Cons:

Maybe better breakfast option

2026-08-28 • via Nuitee
R
Richard • couple • us
9
I am not able to get a receipt for our stay! Could you send us a receipt?
2026-08-28 • via Nuitee
K
Kimberly Jo • solo_traveller • us
8
Clean and updated!
Pros:

Very updated and clean. Staff was very nice.

Cons:

Pool area could have been a little cleaner. Pool itself was clean.

2026-08-28 • via Nuitee
S
Stefano • couple • it
9
Soggiorno molto piacevole, personale super disponibile e ambiente moderno
Pros:

Staff cordiale, sorridente e pronto ad aiutare.
Ambienti nuovi, curati e ben tenuti.
Camere ben insonorizzate e letti comodi.
Buona scelta per una colazione veloce e caffè sempre disponibile.

2026-08-27 • via Nuitee
D
DOMENICO • family_with_children • it
8
ottimo
Pros:

la posizione e la pulizia da migliorare la colazione camere e bagno puliti

Cons:

nulla

2026-08-26 • via Nuitee
H
Hafez • couple • us
8
Good breakfast, Safe location, Quiet property
2026-08-25 • via Nuitee
B
Bruce • couple • us
10
Overall everything was wonderful.
Pros:

Great location and very clean. Breakfast was great. I would definitely return.

Cons:

No dislikes.

2026-08-24 • via Nuitee
B
Brunilda • extended_group • us
8
2026-08-24 • via Nuitee
P
Pat • solo_traveller • us
8
2026-08-24 • via Nuitee
J
Jerry • family_with_children • us
7
2026-08-24 • via Nuitee
E
ekkimp • solo_traveller • us
7
Pros:

The breakfast was really good and a nice selection..I loved the view of a Beautiful farm through the huge hall side window..It was very quitet at night for sleeping and I enjoyed the outside seating - where I sat every evening with coffee..

Cons:

I did Not like that my room only had 2 bath towels- it's not enough and there was no extra tolite paper..The Shampoo- conditioner and body soap had no suds at all...poor quality- I did not like that the hotel has a sign posted- No early check in....We arrived early and could not have a room till 3pm....

2026-08-23 • via Nuitee
L
Libby • couple • us
10
Refreshing stay
Pros:

Breakfast offers tasty, balanced nutrition. Staff was upbeat, helpful, very welcoming. Great management to hold on to good staff!

Cons:

The turn into the parking lot was a bit sharp

2026-08-23 • via Nuitee
E
Eui • solo_traveller • us
7
It was on average.
Pros:

Location was good, it was convenient to get to the places rather easy.

Cons:

Ice maker wasn’t working, and the pool was closed also. Breakfast menu was simple and the quality was not that good.

2026-08-22 • via Nuitee
W
Walton • extended_group • us
7
Its was great 👍 and I would come back again
Pros:

The breakfast was good and the staff was very friendly and they speak everytime .

Cons:

Ice 🧊 machine diding work,
Had to wait 45 minutes to check ✔️ in

2026-08-22 • via Nuitee
S
Sameh • family_with_children • us
10
2026-08-22 • via Nuitee
P
Paul • couple • us
8
Quick and coveient.
Pros:

Stayed two days. Very poor breakfast day one. Did not attend breakfast day two.

Cons:

Ice maker broken.

2026-08-22 • via Nuitee
L
Leah • family_with_children • us
8
We had a great stay here. So many things to love about this place. I know they seem to be updating the a/c units. Th
Pros:

The pool, the breakfast, location, very quiet rooms, cleaning staff, free coffee and tea, easy parking

Cons:

Staff was sort of rude, squeaky beds, very loud A/c, humid rooms

2026-08-20 • via Nuitee
H
Hal • family_with_children • us
6
It was good enough for one night
Pros:

The beds where very comfortable.

Cons:

There was blood or somthing on the walls and the hall ways looked like they could use a paint job. It wasn't the worse hotel but it wasn't the best

2026-08-19 • via Nuitee
C
carcamo • solo_traveller • us
10
Pros:

Camas muy cómodas, muy limpio el aire acondicionado excelente, personal muy amable

Cons:

No tengo nada negativo que decir

2026-08-16 • via Nuitee
J
Jolene • solo_traveller • us
10
Pros:

The staff was kind and helpful!

2026-08-16 • via Nuitee