Hotel Santa Cruz Plaza

Hotels
8.6 (2271 reviews)
Plaza De Armas 286 , Santa Cruz , cl

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent location for exploring wineries
Attentive and friendly staff
Delicious breakfast options
Beautiful gardens and peaceful ambiance
Cons:
Issues with cleanliness and maintenance
Some noise from the surroundings
Lack of accessible bathrooms

Categories

Cleanliness
8.29
Some reviews mention issues like a stained carpet and worn linens.
Service
8.87
Most reviews praise the attentive staff and their efforts to resolve issues.
Location
9.1
Many reviews highlight the hotel's excellent location, especially for exploring wineries.
Room Quality
8.05
Some reviews mention noisy rooms and issues with bedding.
Amenities
8.58
Guests appreciated the swimming pool and the breakfast options.
Value for Money
8.45
Overall, the pricing is seen as fair for the experiences offered.
Food and Beverage
8.69
Breakfast and dining services received good reviews.
Overall Experience
8.76
Overall positive experiences highlighted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:06

Property Description

Colonial Charm and Modern Comforts
Located right by Colchagua´s Main Square and museum, Santa Cruz Plaza offers beautiful colonial rooms with modern amenities. The bright and spacious accommodation includes a balcony and living area, along with air conditioning, cable TV, and minibar in each five-star room.

Luxurious Facilities
Guests can indulge in the casino, acclimatized pool, and free Wi-Fi provided by the hotel. Additionally, enjoy a steam bath, heated pool, or workout in the gym. The souvenir shop offers local arts and crafts for a unique shopping experience.

Culinary Delights
Experience award-winning dining at Los Varietales, featuring contemporary Chilean cuisine and an attractive wine list. Start your day with a varied buffet breakfast and take advantage of the free parking during your stay.

Book your stay at Santa Cruz Plaza now for a perfect blend of luxury and convenience.

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 11 years old and over stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2271 reviews
Cleanliness: 8.29
Service: 8.87
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.45
Food and Beverage: 8.69
Overall Experience: 8.76
R
Ruben • solo_traveller • cl
6
2026-06-12 • via Nuitee
L
Luis • solo_traveller • cl
10
Pros:

La Arquitectura y el estilo del edificio. lo hace absolutamente distinto a otros hoteles de su categoría.

2026-06-12 • via Nuitee
M
marcelo • family_with_children • cl
9
2026-06-12 • via Nuitee
E
Elizabeth • couple • cl
10
2026-06-12 • via Nuitee
I
ignacio • extended_group • cl
9
Buena estadía!
Pros:

Muy bueno el desayuno, la niña de los omelette le quedaron muy buenos, todos muy amables.

Cons:

No había shampoo en el baño, casi no quedaba y rellene con un poco de agua la botella, nada terrible si un poco incomodo, la piscina temperada le faltaba un grado para estar perfecta, solo detalles.

2026-06-12 • via Nuitee
A
adriana • solo_traveller • cl
9
Confortable
Pros:

Desayuno

Cons:

Dormitorio incial pèqueño

2026-06-11 • via Nuitee
Álvaro Nicolás • solo_traveller • cl
8
Pros:

La cama y ropa de cama

Cons:

Las toallas y siento faltan algunas opciones básicas en el desayuno

2026-06-10 • via Nuitee
G
Gonzalo • couple • cl
8
Cons:

Habitación y baños antiguas, tina extremadamente alta, no segura para personas de la tercera edad

2026-06-08 • via Nuitee
L
Luis • couple • cl
10
2026-06-08 • via Nuitee
C
Carmen • couple • cl
9
Buena la parte hoteleria pero es restaurante no está a la altura.
Pros:

Bueno en cantidad pero en calidad no tanto

Cons:

Comidas más típicas y liviabas

2026-06-08 • via Nuitee
E
Elisio • extended_group • pt
7
Nice location, big entertainment facilities but old rooms in urgent need of renovation
Pros:

Breakfast, resort facilities, location

Cons:

Old room with tainted carpets, no shower cabin just one big jacuzzi. Old looking premisses

2026-06-05 • via Nuitee
V
Viviana • couple • cl
10
Descanse y disfrute mi estancia en pareja, volveremos ♥️
Pros:

El aroma del hotel, su decoración
El baúl
Todo precioso

Cons:

Las mesas del restaurante deberían estar apoyando algo para que no se muevan , ya que, resulta molesto el que esté disparejo con el piso
Las mesas sobre todo las que están en el salón grande del restaurante a orilla del ventanal
Vi mucha persona agachadas emparejando con servilletas
Kueck

2026-06-02 • via Nuitee
C
Carolina • couple • cl
10
2026-06-01 • via Nuitee
E
eliabeth • couple • br
8
Muy agradable
Pros:

La ubicación , comodidad y el desayuno

Cons:

Que la habitación no tiene acceso directo al restaurante

2026-05-31 • via Nuitee
N
Nidia • solo_traveller • cl
10
Pros:

Me encantó ! Cumplió con todas mis expectativas,
El personal fue muy amable.

2026-05-31 • via Nuitee
H
Henrry • extended_group • cl
9
Buena estadia
Pros:

Comodidad, tranquilidad, limpieza.

Cons:

Desayuno poco variado y algo desorganizado.

2026-05-31 • via Nuitee
R
Ricardo • couple • cl
7
Agradable con un punto negro
Pros:

La ubicación
La pieza
El personal

Cons:

El comedor especialmente
En desayuno incapaz de tener sentados a sus hospedados
Poca reposición

2026-05-29 • via Nuitee
J
Juan Carlos • couple • cl
10
Comodidad, buena atención y muy bello lugar
Pros:

En resumen Todo

Cons:

Todo me gustó

2026-05-27 • via Nuitee
A
Andrade • couple • cl
9
2026-05-26 • via Nuitee
L
Leyla • couple • cl
10
2026-05-26 • via Nuitee