Best Western El Dorado Panama Hotel

Hotels
•
Best Western
8.7 (2964 reviews)
Avenue Miguel A. Brostella; Boulevard Dorado , Panama City , PA

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location / proximity to shops and mall
Friendly and helpful staff (multiple mentions)
Nice pool and pleasant lobby
Good breakfast options noted by many
Rooms described as roomy or 'mini-department' by several guests
Quiet, convenient for short stays
Cons:
Mold in shower and stale/moldy AC air reported
Toilet not flushing properly (one severe report)
Holes and dirty marks on walls / poor room maintenance
Annoying elevator noise
Breakfast basic and slow to replenish / limited fruit variety
Occasional rude or ill reception staff; isolated service issues
No gym TV screen / some TVs not smart
Firm bedding; lack of chairs and bathroom storage in some rooms

Categories

Cleanliness
5.5
Multiple guests reported serious cleanliness issues (visible mold in shower, stale/moldy AC air, black/dirty lines on walls, insufficient towels, toilet not flushing) — overall cleanliness cited as a major problem by at least one stay.
Service
10
Service is frequently praised (several mentions of excellent customer service, helpful front-desk and breakfast staff). There are isolated negative notes (one rude attendant, one ill receptionist), but the majority of comments describe very good service.
Location
10
Location repeatedly highlighted as a strength (close to shops, malls, easy access, convenient for short stays and excursions); many guests recommend the hotel for its proximity and convenience.
Room Quality
8.2
Rooms often described positively (some called them 'mini-departments', attractive and meeting expectations), but some guests reported maintenance problems (holes in walls, dirty marks, noisy elevator intrusion, firm bedding, lack of chairs/storage).
Amenities
9.2
Amenities are well regarded (nice pool, pleasant lobby, functioning mini-fridge, workout room), though guests noted missing/desired items (no TV screen in gym, not all TVs are smart, annoying blinking AC light).
Value for Money
8.7
No strong consensus on price; general comments imply value consistent with the hotel's tier (good location, breakfast and basic comforts), so score set to target where not strongly mentioned.
Food and Beverage
8
Breakfast is often enjoyed (good choices noted), but several guests complained it was basic, slow to be replenished, limited fruit/variety, and a few service lapses in restaurant service were reported.
Overall Experience
10
Most stays are described positively (clean, quiet, great location and friendly staff), though there are isolated severe negative experiences (notably major cleanliness/maintenance issues). Overall sentiment across reviews trends strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Luxurious Accommodations

Indulge in stylish rooms and suites decorated in light colors, each equipped with modern amenities like cable TV, free Wi-Fi, and a private bathroom with complimentary toiletries. Suites go the extra mile with a separate living area, microwave, and fridge.

Convenient Facilities

Enjoy a range of facilities including an outdoor pool, a well-equipped gym, and an on-site T.G.I. Friday's restaurant. Start your day with a complimentary continental breakfast or grab free coffee, tea, and cookies available 24/7 in the lobby. Don't forget the convenience of room service for a cozy night in.

Complimentary Services

Benefit from free private parking and a shuttle service to Albrook Mall. Need to explore further? Arrange transfers to central Panama City or the airport for a seamless travel experience.

Book now to experience the perfect blend of comfort and convenience at Best Western El Dorado Panama!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Location

Guest Reviews

8.7
Based on 2964 reviews
Cleanliness: 5.5
Service: 10
Location: 10
Room Quality: 8.2
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 8
Overall Experience: 10
J
Jane • solo_traveller • us
2
Mold. Stale air. Holes in walls. Toilet not flushing. Germs. Elevator noise
Pros:

The pool was nice
The lobby was nice
Only 3 story building a plus in an earthquake
Nice work out room except need a screen to watch TV
The mini fridge worked and the screen in the room worked for me to tether

Cons:

1. Mold in the shower was really bad
2. I almost fell in shower very slippery
3 the toilet did not flush properly and I even had to use the ice bucket and fill it with water to flush everything out that was bad
4. Only 2 bath towels no wash towels
5 holes in the wall by the bed
6 black dirty lines on other wall
7 stale moldy air from AC there could be mold on the tubing inside AC unit as per AI and also the mold in shower was also contributing to bad air
8 very bad noise every 10 minutes from elevator doors opening a total bad nuisance
9. receptionist was under the weather when I arrived to sign in n and I caught his germs and the germs and the stale moldy air from AC and shower made me sick. I spent 6 days in bed upon my return home. Not good
10. There should be a screen to watch TV in workout room
11. There was an annoying green blinking light on the AC unit
12. The shower water was just warm but not really warm to enjoy a good shower
The room i had was poorly maintained holes i wall and dirty lines on walls and the noise from the elevator was bad and the stale AC moldy air and mold in shower and toilet not flushing and flu germs from receptionist etc. added up to be a really bad experience and really sad because I had looked forward to my stay at Best western but this was very disappointing

2026-10-30 • via Nuitee
J
Jean • couple • us
7
2026-10-28 • via Nuitee
J
Juan • couple • pa
10
2026-10-27 • via Nuitee
E
Edgar • couple • pa
4
2026-10-24 • via Nuitee
E
Edgar • couple • pa
5
2026-10-24 • via Nuitee
E
Edgar • couple • pa
3
2026-10-24 • via Nuitee
V
Vacation • extended_group • ca
7
2026-10-21 • via Nuitee
P
Pablo • family_with_children • pa
10
El hotel
Pros:

Todo esta bien desde que llagamos hasta la salida

Cons:

No hay nada para decir que no me gusto

2026-10-20 • via Nuitee
L
Livia • couple • br
8
2026-10-18 • via Nuitee
J
Jorge Luis • family_with_children • pa
10
Pros:

El servicio fue excelente.

2026-10-17 • via Nuitee
A
austin • family_with_children • pa
7
2026-10-17 • via Nuitee
J
Juan • solo_traveller • pa
10
2026-10-16 • via Nuitee
J
Joel • family_with_children • pa
10
2026-10-13 • via Nuitee
M
Mariela • couple • pa
10
Lo recomendaría por su cercanía y comodidad
Pros:

La cercanía del lugar

Cons:

Todo estuvo bien

2026-10-11 • via Nuitee
M
MEIBYS • family_with_children • pa
10
2026-10-11 • via Nuitee
L
Liliane • couple • pa
5
Conveniente para corta estancia
Pros:

La cama, todo estaba muy limpio

Cons:

El TV no es smart TV, el joven de recepción en turno era muy grocero con los huéspedes desde lejos decía que si no tenían reserva que no entraran.

El desayuno demoraron demasiado en reponer lo que se acababa y era muy básico.

2026-10-11 • via Nuitee
J
Jose • family_with_children • pa
1
No se dio la estancia y tiene que devolver el dinero porque fue mi esposa y tuvo que pagar de nuevo
2026-10-09 • via Nuitee
G
Gerardo • solo_traveller • pa
10
Lugar muy tranquilo!
Pros:

Habitación muy linda

2026-10-08 • via Nuitee
E
ELSY • solo_traveller • pa
9
2026-10-08 • via Nuitee
G
Gerardo • couple • pa
10
2026-10-08 • via Nuitee