Holiday Inn Express Santiago Las Condes by IHG

Hotels
•
Holiday Inn Express
8.7 (4314 reviews)
Av. Vitacura, 2929 , Santiago , CL
+56 2 2499 6000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean, good location
Excellent breakfast
Comfortable beds
Friendly staff
Cons:
Parking issues
Cleaning complaints
Inconsistent room cleaning

Categories

Cleanliness
8.43
Several mentions of cleanliness issues, including dirty carpets and lack of thorough room cleaning.
Service
8.9
Positive mentions of staff service, friendly and effective in addressing needs.
Location
9.14
Frequent praise for the location's convenience and proximity to attractions.
Room Quality
8.59
Rooms are generally comfortable and spacious, though some reviews mention outdated facilities.
Amenities
8.62
Good amenities mentioned, but some complaints about the coffee maker and TV setup.
Value for Money
8.58
Overall perceived value is acceptable but some issues with parking may affect value perception.
Food and Beverage
8.53
Varied reviews on breakfast quality; some find it basic while others enjoy it.
Overall Experience
8.8
Overall positive experiences, with a few noted challenges balanced by strong aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:50

Property Description

Spacious Accommodations with Modern Amenities
Experience comfort and convenience at the 4-star Holiday Inn Express Santiago Las Condes. Enjoy free internet access, large windows, and flat-screen TVs in every room.

Complimentary Services and Facilities
Indulge in daily breakfast buffet, local calls, and access to computers with internet - all included in your room price. Benefit from private parking at no extra cost, subject to availability.

Prime Location with Nearby Attractions
Explore the financial district of Santiago with ease, surrounded by dining options. Take advantage of the free Fitness Center and visit the nearby Tobalaba Metro Station and Costanera Center.

Book your stay at Holiday Inn Express Santiago Las Condes for a seamless blend of comfort and convenience.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 4314 reviews
Cleanliness: 8.43
Service: 8.9
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.53
Overall Experience: 8.8
L
Laura • couple • co
10
2026-09-19 • via Nuitee
H
HERNAN • family_with_children • cl
8
normal
Pros:

se encuentra en una zona comoda para movilizarse caminando

Cons:

estacionamiento según disponibilidad, no se avisa al tomar la reserva y la señalización para el ascensor interno no estaba bien indicado. el ingreso al estacionamiento tampoco estaba señalizado como parte del edificio.

2026-09-18 • via Nuitee
F
FLORENCIA • couple • ar
10
Pros:

Estaba impecable. La habitación muy cómoda y el desayuno increíble

2026-09-18 • via Nuitee
P
pablo jorge • family_with_children • ar
10
Excelente estadia
Pros:

Todo

Cons:

Nada para comentar

2026-09-17 • via Nuitee
Y
Yohanna • family_with_children • cl
10
Excelente estadía y atención
Pros:

Todo estuvo excelente: el personal fue muy amable, el desayuno muy completo y las instalaciones cómodas, limpias y agradables.

Cons:

No hubo nada que no me gustara. Todo cumplió plenamente mis expectativas.

2026-09-16 • via Nuitee
J
José • solo_traveller • br
7
Elevador péssimo
Pros:

Limpeza, tamanho do quarto, decoração.

Cons:

Elevador péssimo, demorado e o sistema de chamamento não funciona. Ficamos 10 minutos esperando no andar, e tivemos que ir para outro andar para entrar. Em um momento entrei no elevador do nível -1 e fiquei trancado, não saiu do lugar.

2026-09-16 • via Nuitee
H
Henry • solo_traveller • ec
9
2026-09-16 • via Nuitee
M
Marwin • family_with_children • cl
3
2026-09-15 • via Nuitee
G
Gianfranco • couple • cl
8
Cumplió mis expectativas.
Pros:

Tiene muy buena ubicación, las habitaciones son cómodas, buena cama y baño.

Cons:

El desayuno un poco incomodo, por el sistema que aplican. Hay que llevar todo desde el bufet, incluso los servicio, servilletas, etc luego de ocuparlos los dejas en un mesón para desocupar la mesa, eso hace que ande mucha gente circulando por el comedor y bufet.

2026-09-15 • via Nuitee
V
Valderrama • couple • cl
10
Excelente
Pros:

Limpio y ordenado

Cons:

Sugerencia: café y té de mejor calidad

2026-09-14 • via Nuitee
E
Eduardo • couple • cl
9
2026-09-14 • via Nuitee
M
Mariela • solo_traveller • gt
9
Cons:

Las almohadas eran muy altas

2026-09-12 • via Nuitee
M
Marco • family_with_children • cl
10
2026-09-10 • via Nuitee
A
Alissandro • solo_traveller • br
8
Pros:

Localização

Cons:

Atendimento

2026-09-09 • via Nuitee
L
Librizzi • solo_traveller • ar
10
Pros:

Excelente!!

2026-09-09 • via Nuitee
C
CARLOS • extended_group • cl
7
Pros:

ubicacion, camas

Cons:

la cena

2026-09-08 • via Nuitee
K
Karim • couple • cl
10
Excelente
Pros:

Excelente

Cons:

Excelente

2026-09-07 • via Nuitee
L
LUCIO • family_with_children • cl
9
2026-09-07 • via Nuitee
M
Martinez Cortes • solo_traveller • cl
10
Pros:

Si

2026-09-07 • via Nuitee
P
Pia • solo_traveller • ar
8
Pros:

Comodidad habitación
Desayuno
Limpieza
Amabilidad del personal

Cons:

el gimnasio es muy básico y casi no tiene nada
si bien me dieron una habitación contrafrente en las del frente es mas ruidoso

2026-09-07 • via Nuitee