Holiday Inn Express Santiago Las Condes by IHG

Hotels
Holiday Inn Express
8.7 (4282 reviews)
Av. Vitacura, 2929 , Santiago , cl

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean, good location
Excellent breakfast
Comfortable beds
Friendly staff
Cons:
Parking issues
Cleaning complaints
Inconsistent room cleaning

Categories

Cleanliness
8.43
Several mentions of cleanliness issues, including dirty carpets and lack of thorough room cleaning.
Service
8.9
Positive mentions of staff service, friendly and effective in addressing needs.
Location
9.14
Frequent praise for the location's convenience and proximity to attractions.
Room Quality
8.59
Rooms are generally comfortable and spacious, though some reviews mention outdated facilities.
Amenities
8.62
Good amenities mentioned, but some complaints about the coffee maker and TV setup.
Value for Money
8.58
Overall perceived value is acceptable but some issues with parking may affect value perception.
Food and Beverage
8.53
Varied reviews on breakfast quality; some find it basic while others enjoy it.
Overall Experience
8.8
Overall positive experiences, with a few noted challenges balanced by strong aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:50

Property Description

Spacious Accommodations with Modern Amenities
Experience comfort and convenience at the 4-star Holiday Inn Express Santiago Las Condes. Enjoy free internet access, large windows, and flat-screen TVs in every room.

Complimentary Services and Facilities
Indulge in daily breakfast buffet, local calls, and access to computers with internet - all included in your room price. Benefit from private parking at no extra cost, subject to availability.

Prime Location with Nearby Attractions
Explore the financial district of Santiago with ease, surrounded by dining options. Take advantage of the free Fitness Center and visit the nearby Tobalaba Metro Station and Costanera Center.

Book your stay at Holiday Inn Express Santiago Las Condes for a seamless blend of comfort and convenience.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 4282 reviews
Cleanliness: 8.43
Service: 8.9
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.53
Overall Experience: 8.8
V
Vanessa family_with_children br
9
Localização, conforto com ótimo custo-benefício
Pros:

Quarto novo, espaçoso, cama confortável, localização muito boa e funcionários prestativos.

Cons:

Poderia ter água no quarto

2026-08-15 via Nuitee
C
Carrillo extended_group ar
6
2026-08-14 via Nuitee
V
Veronica couple cl
9
Excelente
Pros:

La remodelación les quedó preciosa, todo muy lindo y moderno, excelente calidad y comodidad. Desayuno incluido muy completo. Feliz volvería.

Cons:

El televisor solo permite conectarse a las plataformas con cuenta LG y si uno no tiene no deja hacerlo :( podría tener una opción abierta para acceder al streaming.

2026-08-13 via Nuitee
F
Flavio Alexandre solo_traveller br
10
2026-08-13 via Nuitee
M
Maybelline family_with_children cl
9
2026-08-13 via Nuitee
R
Rafael couple br
8
Pros:

Tamanho do quarto

Cons:

Do café da manhã

2026-08-13 via Nuitee
W
Wandro solo_traveller br
9
Pros:

Um bom café da manhã e uma excelente localização

Cons:

Poderia ter opção de almoço e jantar

2026-08-12 via Nuitee
C
Camilo couple co
10
2026-08-12 via Nuitee
J
Jussandra family_with_children br
7
2026-08-12 via Nuitee
C
Camila solo_traveller cl
10
2026-08-11 via Nuitee
V
victor family_with_children cl
10
tranquila
Pros:

tranquilidad y entorno, muy familiar, recepcionista muy gentil y amable

Cons:

menu de restaurante

2026-08-11 via Nuitee
T
Tuany couple br
10
2026-08-11 via Nuitee
J
Julia couple br
9
Hotel com ótimo custo benefício, muito bem
Pros:

Quarto espaçoso, cama super confortável, banheiro com ducha excelente

Cons:

Travesseiro um pouco alto

2026-08-11 via Nuitee
R
Roberta solo_traveller br
10
Muito confortável
Pros:

Tudo

Cons:

O elevador estava com um pequeno problema

2026-08-10 via Nuitee
W
Wendell solo_traveller br
8
Muito bom
Pros:

Da localização, e do café da manhã

Cons:

Estava tendo obras no hotel, e da demora nos elevadores

2026-08-10 via Nuitee
A
Alex Eduardo family_with_children br
9
Foi execelnte.
Pros:

Eu case não consegui tomar o café da manhã os passeio tinha que sair cedo antes do café da manhã mais quando tomamos foi muito bom, e local onde ficamos foi excelente.

Cons:

Não teve nada que nos agradou, foi muito boa a nossa viagem para chile onde superou a nossas expectativa.

2026-08-10 via Nuitee
O
Olga couple cl
8
Buena
Pros:

Bien me faltó un clóset en habitación.

Cons:

Lugar del desayuno muy pequeño.

2026-08-10 via Nuitee
G
Gabriel couple br
10
Pros:

Hotel recentemente reformado, tudo bem novo e muito confortável. Decoração de muito bom gosto, cama bem confortável, quarto e banheiros espaçosos

2026-08-10 via Nuitee
C
Cecilia couple cl
10
Muy buen hotel
Pros:

Cómodo, buena atención y ubicación

Cons:

Subieron los precios desde el mes anterior

2026-08-09 via Nuitee
L
Laura solo_traveller cl
7
2026-08-09 via Nuitee