Holiday Inn Express Santiago Las Condes by IHG

Hotels
•
Holiday Inn Express
8.7 (4158 reviews)
Av. Vitacura, 2929 , Santiago , cl

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean, good location
Excellent breakfast
Comfortable beds
Friendly staff
Cons:
Parking issues
Cleaning complaints
Inconsistent room cleaning

Categories

Cleanliness
8.43
Several mentions of cleanliness issues, including dirty carpets and lack of thorough room cleaning.
Service
8.9
Positive mentions of staff service, friendly and effective in addressing needs.
Location
9.14
Frequent praise for the location's convenience and proximity to attractions.
Room Quality
8.59
Rooms are generally comfortable and spacious, though some reviews mention outdated facilities.
Amenities
8.62
Good amenities mentioned, but some complaints about the coffee maker and TV setup.
Value for Money
8.58
Overall perceived value is acceptable but some issues with parking may affect value perception.
Food and Beverage
8.53
Varied reviews on breakfast quality; some find it basic while others enjoy it.
Overall Experience
8.8
Overall positive experiences, with a few noted challenges balanced by strong aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:50

Property Description

Spacious Accommodations with Modern Amenities
Experience comfort and convenience at the 4-star Holiday Inn Express Santiago Las Condes. Enjoy free internet access, large windows, and flat-screen TVs in every room.

Complimentary Services and Facilities
Indulge in daily breakfast buffet, local calls, and access to computers with internet - all included in your room price. Benefit from private parking at no extra cost, subject to availability.

Prime Location with Nearby Attractions
Explore the financial district of Santiago with ease, surrounded by dining options. Take advantage of the free Fitness Center and visit the nearby Tobalaba Metro Station and Costanera Center.

Book your stay at Holiday Inn Express Santiago Las Condes for a seamless blend of comfort and convenience.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 4158 reviews
Cleanliness: 8.43
Service: 8.9
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.53
Overall Experience: 8.8
C
Camila • solo_traveller • cl
10
2026-06-18 • via Nuitee
M
Marcella • family_with_children • br
8
2026-06-18 • via Nuitee
L
LIHUA • solo_traveller • cl
10
2026-06-18 • via Nuitee
D
Díaz arancibia • solo_traveller • cl
9
Pros:

La tranquilidad y la buena disposición

Cons:

Todo bien

2026-06-17 • via Nuitee
A
Alfredo Alejandro • couple • cl
10
Pros:

Todo

2026-06-17 • via Nuitee
S
surijanovic • solo_traveller • cl
8
2026-06-17 • via Nuitee
J
Juan Alberto • family_with_children • cl
10
Pros:

Buena experiencia, personal amable con buena disposición

2026-06-16 • via Nuitee
C
Carolina • solo_traveller • cl
10
Pros:

Excelente ubicacion , muy comodo y limpio , el personal muy amable

2026-06-16 • via Nuitee
W
Wilfredo Homero • solo_traveller • cl
10
2026-06-16 • via Nuitee
R
Ramírez Salas • extended_group • cr
3
Remodelationes of the rooms are not convinient. The hotel should informe the gustos of the Work goin
Pros:

Staff is very good and helpfull

Cons:

The new rooms… do not have closet and drawers.remodelation should improve the guest stay at the hote

2026-06-16 • via Nuitee
G
Gerardo • family_with_children • ar
9
Muy satisfechos.
Pros:

Me gustó mucho en términos generales y la atención de los empleados excelente. Javiera de recepción impecable, muy atenta y generosa.

Cons:

Todo estuvo muy bueno.

2026-06-16 • via Nuitee
V
Vasconcelos • solo_traveller • br
10
Pros:

Conforto, higiene, café da manhã e simpatia dos funcionários

Cons:

Restaurante à noite

2026-06-15 • via Nuitee
C
CLAUDIA • couple • cl
8
2026-06-15 • via Nuitee
C
Camila • couple • cl
1
Cons:

No teníamos agua

2026-06-12 • via Nuitee
O
Olivier • solo_traveller • fr
9
2026-06-12 • via Nuitee
K
katerine • solo_traveller • cl
10
2026-06-12 • via Nuitee
A
ALFONSO • extended_group • ar
9
Good location for working people and tourists also. Good restaurants around there and malls
Pros:

Big room. Soundproofing Comfortable bed and good breakfast

2026-06-11 • via Nuitee
*
* • solo_traveller • pa
10
2026-06-11 • via Nuitee
H
Hiroshi Kuroki • family_with_children • cl
9
A convenient place to stay for going to the US embassy
Pros:

We used this hotel for visiting the US embassy. It was 5 min to get to the Embassy. The surrounding area appeared to be safe and the hotel inside was quiet although the traffic wasn't less.

Cons:

The first room key failed to work for the second time. I had to go down to the lobby to change my key. Otherwise everything else was ok.

2026-06-10 • via Nuitee
S
Sue • couple • au
9
Great location with comfortable beds and competitive price
Pros:

Comfortable bed with lovely sheets. Safe location and helpful staff. Very reasonable price with breakfast included.

Cons:

Would like to have tea making facilities in room instead of coffee.

2026-06-10 • via Nuitee