Hôtel Rouen Alba

Hotels
•
Comfort
7.1 (1692 reviews)
12, place du Gaillardbois , Rouen , fr

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Decent breakfast
Cons:
Cleanliness issues
Small rooms
Noisy surroundings

Categories

Cleanliness
5.85
Several reviews mention unclean rooms and issues with cleanliness.
Service
8.35
Guests appreciated the helpfulness and friendliness of the staff.
Location
8.85
Multiple positive mentions of central location and good views.
Room Quality
6.35
Reviews indicate small or outdated rooms with some issues.
Amenities
5.85
Lack of amenities like a working fridge or sufficient bathroom facilities was noted.
Value for Money
7.35
Some reviews suggest decent value but mixed opinions due to issues listed.
Food and Beverage
7.35
Breakfast was appreciated, although cleanliness of the dining area was a concern.
Overall Experience
6.85
Overall decent stay with a mix of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 01:52

Property Description

Historic Location & Views

Located just a 5 minutes' walk from the historic Old Town of Rouen, Comfort Hotel Alba offers stunning views of Rouen’s Notre-Dame Cathedral from some rooms. Immerse yourself in the rich history of the city with attractions like the Gros Horloge monument and the Joan of Arc Tower just steps away.

Comfortable Accommodation

The guest rooms at Comfort Hotel Alba are designed for your comfort, featuring amenities such as a TV, en-suite bathrooms with complimentary toiletries, and the option to add a refrigerator. Enjoy a cozy stay with all the essentials provided.

Convenient Amenities

Stay connected with free WiFi, indulge in daily breakfast for an extra cost, and take advantage of the nearby public car park or street parking options. With Rouen-Orléans Train Station just 3 km away, exploring the city is easy and convenient.

Ready to experience the charm of Rouen? Book your stay at Comfort Hotel Alba now!

Important information:

Please note that late check-in after 22:00 is unavailable at this property.

Please note breakfast is served from 07:00 to 10:00, Monday to Friday, and from 08:00 to 11:00 on weekends and public holidays
.
Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Please note that for bookings of 10 people or more, a 30% prepayment is required via bank transfer.

Please note that for bookings of 5 days or more, a 50% prepayment is required via bank transfer.

Cash is not an accepted method of payment.

Please note that the property can only be accessed via stairs and may be unsuitable for guests with reduced mobility.

Please note that a refrigerator is available upon request and is subject to availability.

Guests can use the private parking at the nearby Parking de la Cathédrale, 33 feet away, for EUR 16.50 per day.

Street parking is available for EUR 3.80 per ticket for 2 hours, and complimentary from 19:00 to 09:00 and on Sundays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: URO

Location

Guest Reviews

7.1
Based on 1692 reviews
Cleanliness: 5.85
Service: 8.35
Location: 8.85
Room Quality: 6.35
Amenities: 5.85
Value for Money: 7.35
Food and Beverage: 7.35
Overall Experience: 6.85
M
Marco • solo_traveller • it
5
2026-08-29 • via Nuitee
M
Micol • couple • it
7
2026-08-29 • via Nuitee
S
Sílvia • couple • es
8
2026-08-28 • via Nuitee
L
leif • solo_traveller • se
8
Central with a nice view
Pros:

The view of the cathedral and it was central
And the bed was very comfy.

Cons:

You could hear your neighbours quite well and if someone used the bathroom in the room above it was quite loud.

2026-08-28 • via Nuitee
H
Hanna • solo_traveller • fr
8
Мені все сподобалося
Pros:

Мені все сподобалося. Кімната дійсно дуже маленька, розрахована на одну людину. Вікно також невелике, як і душ. Але попри це, мені було комфортно. Особливо сподобався дуже зручний матрац. Помешкання було чистим, у мене немає жодних претензій. Розташування помешкання теж дуже зручне. Я залишилася задоволена. p.s. фото вид з вікна

2026-08-27 • via Nuitee
D
Dan7678 • solo_traveller • fr
7
Pros:

L'emplacement

Cons:

Pas de climatisation

2026-08-26 • via Nuitee
N
ngobayi • solo_traveller • fr
6
Pros:

les chambres tros petite

Cons:

les chambres tros petite et le réveil du matin pour libérer les chambres tros fort

2026-08-26 • via Nuitee
S
Silvana • solo_traveller • it
8
2026-08-26 • via Nuitee
F
François • solo_traveller • fr
9
Pros:

Emplacement idéal près de la cathédrale.
Très bon rapport qualité prix.

2026-08-25 • via Nuitee
S
Silvia • solo_traveller • it
7
Tutto bene
Pros:

Ottima posizione, camere pulite, personale gentile

Cons:

Mancanza ascensore

2026-08-23 • via Nuitee
S
Silvia • solo_traveller • it
7
Un bel 7
Pros:

Posizione in pieno centro, struttura pulita, letto comodo.

Cons:

Mancanza di ascensore, 4 piani con le valigie non sono stati il massimo. Bagno e letto piccoli però per soggiorni brevi erano più che sufficienti

2026-08-23 • via Nuitee
D
Daniel • extended_group • gb
7
Pros:

Nice location and clean

2026-08-22 • via Nuitee
H
HUEI LAN • extended_group • fr
9
2026-08-22 • via Nuitee
R
Rodrigo Brunini • solo_traveller • br
8
2026-08-22 • via Nuitee
R
Raf78le • solo_traveller • it
7
2026-08-21 • via Nuitee
M
marie José • solo_traveller • fr
10
Pros:

Le lit et les oreillers très agréables
Le petit déjeuner est royal!
Et la vue sur la cathédrale nous a ravie.

Cons:

La salle de bain un peu étroite

2026-08-20 • via Nuitee
T
Thomas • solo_traveller • fr
7
2026-08-20 • via Nuitee
M
Maéva • couple • fr
7
Bien
Pros:

Confortable et emplacement super avec vue sur la cathédrale.
Il y avait tout dans la chambre, litterie correcte tout etait fonctionnel.
Du café soluble est mis a votre disposition avec une bouilloire et des verres en carton.
La jeune dame a l’acceuil était très gentille et aceuillante

Cons:

Il y avait sous le lit beaucoup de saleté et un emballage de préservatif usagé ce qui n’est pas normal en donnant une chambre.. j’ai ete decue sur ce point
Pas d’ascenseur meme au 4 eme etage mais c’était mentionné dans l’annonce.

2026-08-19 • via Nuitee
E
egidio • family_with_children • it
9
1 giorno a Rouen
Pros:

Posizione ottima, hotel pulito e staff molto gentile e disponibile

Cons:

Purtroppo non c’è ascensore e se viene assegnata una camera dal secondo piano in su e si hanno bagagli pesanti è un problema

2026-08-19 • via Nuitee
A
Anne-Catherine • solo_traveller • be
5
2026-08-19 • via Nuitee