Hôtel Rouen Alba

Hotels
•
Comfort
7.1 (1692 reviews)
12, place du Gaillardbois , Rouen , FR

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Decent breakfast
Cons:
Cleanliness issues
Small rooms
Noisy surroundings

Categories

Cleanliness
5.85
Several reviews mention unclean rooms and issues with cleanliness.
Service
8.35
Guests appreciated the helpfulness and friendliness of the staff.
Location
8.85
Multiple positive mentions of central location and good views.
Room Quality
6.35
Reviews indicate small or outdated rooms with some issues.
Amenities
5.85
Lack of amenities like a working fridge or sufficient bathroom facilities was noted.
Value for Money
7.35
Some reviews suggest decent value but mixed opinions due to issues listed.
Food and Beverage
7.35
Breakfast was appreciated, although cleanliness of the dining area was a concern.
Overall Experience
6.85
Overall decent stay with a mix of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 01:52

Property Description

Historic Location & Views

Located just a 5 minutes' walk from the historic Old Town of Rouen, Comfort Hotel Alba offers stunning views of Rouen’s Notre-Dame Cathedral from some rooms. Immerse yourself in the rich history of the city with attractions like the Gros Horloge monument and the Joan of Arc Tower just steps away.

Comfortable Accommodation

The guest rooms at Comfort Hotel Alba are designed for your comfort, featuring amenities such as a TV, en-suite bathrooms with complimentary toiletries, and the option to add a refrigerator. Enjoy a cozy stay with all the essentials provided.

Convenient Amenities

Stay connected with free WiFi, indulge in daily breakfast for an extra cost, and take advantage of the nearby public car park or street parking options. With Rouen-Orléans Train Station just 3 km away, exploring the city is easy and convenient.

Ready to experience the charm of Rouen? Book your stay at Comfort Hotel Alba now!

Important information:

Please note that late check-in after 22:00 is unavailable at this property.

Please note breakfast is served from 07:00 to 10:00, Monday to Friday, and from 08:00 to 11:00 on weekends and public holidays
.
Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Please note that for bookings of 10 people or more, a 30% prepayment is required via bank transfer.

Please note that for bookings of 5 days or more, a 50% prepayment is required via bank transfer.

Cash is not an accepted method of payment.

Please note that the property can only be accessed via stairs and may be unsuitable for guests with reduced mobility.

Please note that a refrigerator is available upon request and is subject to availability.

Guests can use the private parking at the nearby Parking de la Cathédrale, 33 feet away, for EUR 16.50 per day.

Street parking is available for EUR 3.80 per ticket for 2 hours, and complimentary from 19:00 to 09:00 and on Sundays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: URO

Location

Guest Reviews

7.1
Based on 1692 reviews
Cleanliness: 5.85
Service: 8.35
Location: 8.85
Room Quality: 6.35
Amenities: 5.85
Value for Money: 7.35
Food and Beverage: 7.35
Overall Experience: 6.85
E
Elisabetta • family_with_children • it
9
Soggiorno reso piacevole dalla gentilezza e disponibilità del personale
Pros:

Posizione centrale vicino alla cattedrale, personale gentile e disponibile, colazione ricca e ottima

2026-09-19 • via Nuitee
D
dulce • solo_traveller • fr
3
Pros:

Bon emplacement

Cons:

Chambre exiguë
Évier bouché
WC qui fuit
Exterieur hruyant

2026-09-19 • via Nuitee
E
Eva • solo_traveller • hu
9
Pros:

Great stuff, excellent location.

2026-09-18 • via Nuitee
C
celine • solo_traveller • fr
8
2026-09-18 • via Nuitee
D
DAGNOSSI • solo_traveller • fr
7
Pros:

Tout: petitdéjeuner et confort de la chambre..

Cons:

La couverture était sale.

2026-09-18 • via Nuitee
S
sloth • solo_traveller • fr
10
Séjour Parfait !
Pros:

Super séjour à l'hôtel Alba
Je recommande sans hésiter

Cons:

rien

2026-09-17 • via Nuitee
S
Sorin Adrian • solo_traveller • fr
4
Could have been good ..
Pros:

Very well located for visiting the old town. Walking distance from the Cathedral, Opera House, Cinemas... Staff is friendly and smiling.

Cons:

Poor acoustic isolation, if a neighbor is snoring, you will hear it. The bed was very uncomfortable, old mattress probably bought second hand for next to nothing. This is unacceptable, as the main reason for a hotel is to prove a good rest, so a good mattress should be the first priority, not the last!

2026-09-17 • via Nuitee
M
Monika • family_with_children • ch
9
Eine spannende Stadt mit einem guten, praktischen Hotel.
Pros:

Das Frühstück war hervorragend. Die Angestellten sehr freundlich. Die Lage super gut. Ruhig.

Cons:

Das Zimmer war superklein für 3 Personen.

2026-09-16 • via Nuitee
F
François • solo_traveller • fr
5
2026-09-16 • via Nuitee
X
Xavier • solo_traveller • fr
6
Pros:

Très bien localiser

Cons:

Pas de climatisation

2026-09-15 • via Nuitee
S
Sebastien • couple • fr
1
Déception
Pros:

Je n’est rien apprécié du moment où on m’a refusé l’entrée dans ma chambre !

Cons:

Le fait de ne pas avoir eu accès à la chambre , et le fait d’avoir toujours pas étais remboursé.

2026-09-14 • via Nuitee
B
Benmoussa • family_with_children • fr
10
Pros:

Top

2026-09-13 • via Nuitee
E
Etienne • solo_traveller • fr
8
Pros:

Emplacement
Petit déjeuner
Accueil
Prestation ss pbe

Cons:

Un peu defraichi
Escaliers un peu casse gueule pour notre chambre

2026-09-12 • via Nuitee
H
Hanane • couple • fr
7
2026-09-12 • via Nuitee
M
Mayu • couple • gb
8
2026-09-12 • via Nuitee
C
Craig • couple • au
10
2026-09-11 • via Nuitee
P
Plaisant • solo_traveller • fr
9
Pros:

Le lieu,la propreté de l'hôtel le petit déjeuner

2026-09-10 • via Nuitee
K
Klaus • solo_traveller • us
10
Very good value for thecprice. Excellent breakfast.
Pros:

Good location.

Cons:

N/A

2026-09-09 • via Nuitee
J
Johnny • solo_traveller • be
7
2026-09-09 • via Nuitee
H
Hugo • solo_traveller • fr
9
Très bon séjour.
Pros:

Accueil très chaleureux. L'heure de départ est également flexible pour pouvoir visiter la ville le matin sans transporter ses bagages.

Cons:

Trouvé une serviette déjà utilisée dans la salle de bain. Rien qui ne soit un vrai problème, donc.

2026-09-08 • via Nuitee