Hôtel Rouen Alba

Hotels
•
Comfort
7.1 (1692 reviews)
12, place du Gaillardbois , Rouen , FR

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Decent breakfast
Cons:
Cleanliness issues
Small rooms
Noisy surroundings

Categories

Cleanliness
5.85
Several reviews mention unclean rooms and issues with cleanliness.
Service
8.35
Guests appreciated the helpfulness and friendliness of the staff.
Location
8.85
Multiple positive mentions of central location and good views.
Room Quality
6.35
Reviews indicate small or outdated rooms with some issues.
Amenities
5.85
Lack of amenities like a working fridge or sufficient bathroom facilities was noted.
Value for Money
7.35
Some reviews suggest decent value but mixed opinions due to issues listed.
Food and Beverage
7.35
Breakfast was appreciated, although cleanliness of the dining area was a concern.
Overall Experience
6.85
Overall decent stay with a mix of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 01:52

Property Description

Historic Location & Views

Located just a 5 minutes' walk from the historic Old Town of Rouen, Comfort Hotel Alba offers stunning views of Rouen’s Notre-Dame Cathedral from some rooms. Immerse yourself in the rich history of the city with attractions like the Gros Horloge monument and the Joan of Arc Tower just steps away.

Comfortable Accommodation

The guest rooms at Comfort Hotel Alba are designed for your comfort, featuring amenities such as a TV, en-suite bathrooms with complimentary toiletries, and the option to add a refrigerator. Enjoy a cozy stay with all the essentials provided.

Convenient Amenities

Stay connected with free WiFi, indulge in daily breakfast for an extra cost, and take advantage of the nearby public car park or street parking options. With Rouen-Orléans Train Station just 3 km away, exploring the city is easy and convenient.

Ready to experience the charm of Rouen? Book your stay at Comfort Hotel Alba now!

Important information:

Please note that late check-in after 22:00 is unavailable at this property.

Please note breakfast is served from 07:00 to 10:00, Monday to Friday, and from 08:00 to 11:00 on weekends and public holidays
.
Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

Please note that for bookings of 10 people or more, a 30% prepayment is required via bank transfer.

Please note that for bookings of 5 days or more, a 50% prepayment is required via bank transfer.

Cash is not an accepted method of payment.

Please note that the property can only be accessed via stairs and may be unsuitable for guests with reduced mobility.

Please note that a refrigerator is available upon request and is subject to availability.

Guests can use the private parking at the nearby Parking de la Cathédrale, 33 feet away, for EUR 16.50 per day.

Street parking is available for EUR 3.80 per ticket for 2 hours, and complimentary from 19:00 to 09:00 and on Sundays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: URO

Location

Guest Reviews

7.1
Based on 1692 reviews
Cleanliness: 5.85
Service: 8.35
Location: 8.85
Room Quality: 6.35
Amenities: 5.85
Value for Money: 7.35
Food and Beverage: 7.35
Overall Experience: 6.85
N
Neu • couple • fr
8
2026-10-31 • via Nuitee
T
Thanee • couple • de
6
Pros:

Die Lage war super und die Ausstattung ausreichend für 2 Sterne

Cons:

Die Fenster waren verschimmelt, die Dusche schmutzig und die Duschtür hing schief in den Angeln. Das darf selbst bei 2 Sternen nicht sein.

2026-10-30 • via Nuitee
A
Agung • couple • id
8
2026-10-30 • via Nuitee
L
Letourneau • couple • ca
8
Pros:

Bien situé. Proche du centre historique et des restaurents.Nuit calme sans bruits intérieurs ni extérieurs .
Petit déjeuner complet à prix abordable.

Cons:

Une seule chaise dans la chambre.
Mes genoux auraient préféré moins d'escaliers
!

2026-10-29 • via Nuitee
V
Virginie • family_with_children • fr
4
La pièce d’eau est vraiment salle
2026-10-29 • via Nuitee
P
Prati • couple • fr
10
Pros:

L'accueil et le calme de l'hôtel ainsi que l'emplacement.
Idéalement situé pour visiter le centre de Rouen

2026-10-27 • via Nuitee
C
claire • solo_traveller • fr
7
Pratique pour une nuit
Pros:

Très bien situé, la dame a la réception était très sympathique. C'était calme et propre

Cons:

L'hôtel est ancien, la salle de bain est un peu vétuste et la douche est toute petite

2026-10-26 • via Nuitee
S
Shayan • couple • it
8
Pros:

Ottimo hotel, pulito, accogliente e con personale gentile. Consigliatissimo

2026-10-25 • via Nuitee
P
Philippe • couple • fr
7
2026-10-25 • via Nuitee
S
Séverine • couple • fr
7
Emplacement idéal, propre, simple
Pros:

Simple et bien placé

Cons:

Les 4 étages

2026-10-24 • via Nuitee
F
francois • solo_traveller • fr
8
Bon séjour
Pros:

Bon rapport qualité-prix

Cons:

Douche un peu trop petite

2026-10-23 • via Nuitee
R
Rachel • solo_traveller • fr
8
2026-10-23 • via Nuitee
C
cristina • extended_group • es
10
2026-10-22 • via Nuitee
T
Thébault • couple • fr
5
2026-10-22 • via Nuitee
G
Gédon • solo_traveller • fr
10
Pros:

Accueil parfait vue inoubliable

2026-10-22 • via Nuitee
M
Malika • family_with_children • fr
8
Pros:

La chambre ,l équipement

Cons:

La proximité avec le comité bar ,trop bruyant

2026-10-22 • via Nuitee
G
Gaëtane • solo_traveller • fr
2
Exiguïté et ivresse…
Cons:

Dans un hotel qui n’est absolument pas insonorisé il faudrait mieux, quand celui-ci n’est pas complet, ne pas mettre les clients dans des chambres mitoyennes. Sinon lorsqu’on se retrouve avec un voisin ivres qui fait énormément de bruit toute la nuit et bien on ne dors pas…

2026-10-20 • via Nuitee
A
Abderrahim • couple • fr
5
2026-10-19 • via Nuitee
C
Catherine • solo_traveller • fr
10
Très bien
Pros:

Très bons jus de fruit et café

Cons:

Salle d'eau très petite

2026-10-18 • via Nuitee
J
Juan Carlos • couple • fr
7
2026-10-17 • via Nuitee