Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Stained towels
Inconsistent service
Limited amenities

Categories

Cleanliness
6.71
There were complaints about stained towels and issues with room cleanliness.
Service
8.68
Staff were often described as friendly and accommodating, although a few negative experiences occurred.
Location
8.22
Guests appreciated the location for being near attractions, though some found it slightly far from the old town.
Room Quality
7.67
Most guests found the rooms spacious and comfortable, but there were minor issues mentioned.
Amenities
7.2
There were mentions of issues like dysfunctional refrigerators and lack of breakfast options.
Value for Money
7.16
Some guests felt the hotel needs a bit of TLC, indicating that they expected more for the price.
Food and Beverage
6.21
Limited mentions of food options and complaints regarding breakfast availability.
Overall Experience
8.18
Guests expressed overall satisfaction despite some individual complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:47

Property Description

Charming Boutique Hotel Near North Shore Beach

Artistic Ambiance and Culinary Delights
Step into a world of original artwork and terracotta floors at Wind Chimes boutique hotel. Indulge in cocktails and Caribbean cuisine at the Tiki Boat Bar for a truly immersive experience.

Comfortable Rooms with Modern Amenities
Relax in guest rooms offering private bathrooms, air conditioning, cable TV, and direct-dial telephones. Enjoy a restful stay in a non-smoking environment with all the comforts of home.

Convenient Location for Exploring
While parking isn't available on-site, take advantage of the hotel's prime location for leisurely walks to nearby restaurants, shops, and the beach. Explore the vibrant surroundings and make the most of your stay in San Juan.

Book your stay at Wind Chimes boutique hotel for an unforgettable experience in a prime beachside location.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please contact hotel to inform of approximate time of arrival.

No private parking is available.

Pets up to 35 pounds are allowed and must be caged when guests are not present in the rooms. Please contact the hotel for further details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for US$25 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 691 reviews
Cleanliness: 6.71
Service: 8.68
Location: 8.22
Room Quality: 7.67
Amenities: 7.2
Value for Money: 7.16
Food and Beverage: 6.21
Overall Experience: 8.18
B
Brooke • solo_traveller • us
9
I would stay again
2026-06-18 • via Nuitee
V
Vazquez • couple • us
10
Relajación
Pros:

Me gusta mucho es genial

Cons:

No tengo queja

2026-06-15 • via Nuitee
E
Ellen • couple • us
9
Fantastic and cozy local hotel just blocks from the beach
Pros:

This is a lovely little local property in Santurce, San Juan … two blocks from the beach with a sister hotel on the way, on the same street. We were able to book the 2-bdrm which is literally a mini-apt, full kitchen, fridge, private porch etc.
Ricardo, Jhan and the entire staff are friendly, attentive and welcoming. The property is quiet, secure, conveniently located and very cozy …
I would undoubtedly stay here again. :)

Cons:

The only thing I could slightly complain about is the WiFi is a little unreliable. But given that I was on vacation honestly I didn’t really care. :P

2026-06-06 • via Nuitee
K
keyhanfar • couple • us
10
Pros:

Absolutely charming place. Loved this super cozy place.

2026-05-29 • via Nuitee
Z
Zavion • solo_traveller • us
8
2026-05-27 • via Nuitee
V
Vendrell • solo_traveller • us
10
2026-05-24 • via Nuitee
B
Bonnie • solo_traveller • ca
7
At Wind Chimes Hotel
Pros:

Easy walk to the beach and to local restaurants. The pool and patios were very nice.

Cons:

The room was quite small, and the bathroom was small and dated

2026-05-16 • via Nuitee
J
Juan Camilo • solo_traveller • co
10
2026-05-15 • via Nuitee
R
rodriguez • couple • us
10
2026-05-13 • via Nuitee
H
Heriberto • couple • pr
10
Work
Pros:

Everything

Cons:

Nothing

2026-05-13 • via Nuitee
M
Michael • solo_traveller • de
8
2026-04-28 • via Nuitee
M
Mercedes • couple • us
10
2026-04-11 • via Nuitee
J
Joseph • solo_traveller • au
1
2026-04-10 • via Nuitee
S
Sofia • extended_group • co
1
I didnt spend any of the nights there. It was horrible
Pros:

Nothing!! We did not even stayed there. We have being trying to talk to someone for a refunde or a fee. But not to pay the full reservation. It is more a hostel than a hotel. Not safe, not clean. In the photos they only show pictures of a “bar” a pool that is more a jacuzzi

Cons:

The safety, the rooms did not even have a safe to protect the things with value. The conditions of the rooms were not good. It was a scam! One of the rooms didn’t have even windows.

2026-04-07 • via Nuitee
M
Meret • couple • ch
9
2026-04-07 • via Nuitee
Y
Yaneisy • solo_traveller • es
10
Está perfecto si tienes coche para moverte , zona tranquila
Pros:

Súper cómodo y amplio, con parking

2026-04-05 • via Nuitee
P
Patricia • couple • us
10
2026-04-03 • via Nuitee
L
Littleton • couple • us
2
Wish I could get a refund.
Pros:

The location was one block from the beach.

Cons:

The service was not friendly or helpful, the rooms were bad, broken sinks, exterior door was like a flimsy closet door. Did not feel safe. The rooms were also very noisy.

2026-04-03 • via Nuitee
E
Edward • solo_traveller • us
8
2026-03-22 • via Nuitee
H
Hugo • couple • us
9
Pros:

Beautiful backyard and pool and location. Great neighborhood recs

Cons:

Bedroom close to the road and Loud

2026-03-21 • via Nuitee