Best Western Plus Strawberry Inn & Suites

Hotels
•
Best Western Plus
7.6 (619 reviews)
7260 Saddlerack Street , Knoxville , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly staff
Good price
Convenient location
Comfortable beds
Cons:
Cleanliness issues
Poor breakfast options
Atmosphere affected by renovations

Categories

Cleanliness
6.11
Reports of cleanliness issues and dated facilities.
Service
8.08
Friendly and helpful staff, although some concerns noted with the front desk.
Location
8.62
Convenient location with good access to highways and dining options.
Room Quality
7.07
Rooms were clean but some noted issues like odors and temperatures.
Amenities
7.6
Good amenities but some complaints about pool and breakfast.
Value for Money
8.56
Guests found it affordable considering the overall experience.
Food and Beverage
7.11
Breakfast was acceptable but did not meet expectations.
Overall Experience
7.68
Overall stay was satisfactory with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:49

Property Description

Convenient Location
Situated just off Interstate 40, the Best Western Plus Strawberry Inn and Suites offers a quick 15-minute drive to Knoxville city centre. Perfect for both leisure and business travelers.

Comfortable Accommodations
Each room at this hotel is equipped with cable TV, vibrant bedding, and convenient amenities like a microwave and refrigerator. Enjoy a cozy and relaxing stay during your visit.

Fantastic Amenities
Take advantage of the indoor pool, hot tub, fitness centre, and gift shop during your stay. Whether you want to relax or stay active, this hotel has something for everyone.

Experience the perfect blend of convenience, comfort, and luxury at the Best Western Plus Strawberry Inn and Suites. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

7.6
Based on 619 reviews
Cleanliness: 6.11
Service: 8.08
Location: 8.62
Room Quality: 7.07
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 7.11
Overall Experience: 7.68
K
KLinacre • solo_traveller • us
10
Great place!
Pros:

We liked everything. The staff was friendly, the room was clean and spacious. Breakfast was good. It was quiet except when the air conditioner came on. The lobby was very nice. The pool and spa were very clean.

2026-07-10 • via Nuitee
J
Jackie • solo_traveller • us
8
Was a little expensive
Pros:

Good location

Cons:

A little expensive

2026-07-10 • via Nuitee
T
Trevor • solo_traveller • us
1
Cons:

They don't return your deposit

2026-07-09 • via Nuitee
S
Stephen • couple • us
5
Don’t won’t to stay there at all again
Pros:

It was quiet

Cons:

Coffee maker didnot work, floor was not clean and internet was awful and tv beds and pillows very uncomfortable hot tub not working good in pool area pool dirty morning staff at desk very rude

2026-07-07 • via Nuitee
R
Robert • couple • us
8
Excellent value, clean, good location.
Pros:

Basic, clean accommodations at a good price. Evening desk staffer was friendly and nice to chat with.

Cons:

Might sound silly, but would have liked having peanut butter as an option for toast rather than just jelly. :-)

2026-07-06 • via Nuitee
T
Tim • solo_traveller • us
7
Pros:

It was relatively clean and comfortable.

Cons:

It worked for the trip.

2026-07-04 • via Nuitee
B
Braxton • solo_traveller • us
10
2026-07-03 • via Nuitee
T
Thompson • family_with_children • us
8
Overall good stay. Rooms were clean and beds were comfortable.
Pros:

Good staff. Clean rooms.

Cons:

Strong smell of marijuana.

2026-07-01 • via Nuitee
A
Alford • couple • us
3
The room was horrible with the smell of WEED.
Pros:

It was in a good location

Cons:

It smelled like WEED. Linda, the front desk, was AMAZING and she tried to fix our problem. She was the best!

2026-06-30 • via Nuitee
T
Trammell • solo_traveller • us
8
Pros:

It was clean

2026-06-29 • via Nuitee
J
Janie • family_with_children • us
10
2026-06-22 • via Nuitee
M
Marissa • family_with_children • us
10
2026-06-19 • via Nuitee
E
Eugene • solo_traveller • us
1
Cons:

The property has a very rude receptionist they will charge your card without your permission to the point of canceling my card and ordering a new one

2026-06-19 • via Nuitee
J
Jack • couple • us
6
Decent
Pros:

Comfortable beds.

Cons:

The service was slow no one around. Room smelled like body Oder

2026-06-18 • via Nuitee
J
Jeanne • solo_traveller • us
9
Great value.
Pros:

The kids loved the pool. Happy kids. Happy Grandma.

2026-06-16 • via Nuitee
J
Jennifer • couple • us
6
2026-06-15 • via Nuitee
B
Bevers • solo_traveller • us
10
Pros:

Jacuzzi was right temperature and stayed open until 11pm

Cons:

Indoor pool was really cold but was indoors and there wasn't outdoor pool

2026-06-15 • via Nuitee
E
Emmajenn • family_with_children • us
8
2026-06-10 • via Nuitee
W
Willard • couple • us
10
2026-06-07 • via Nuitee
B
Bobby • extended_group • us
8
2026-06-03 • via Nuitee